Epson Powerlite Home Cinema 3010e Users Guide

Problem Solving71
Solving Picture Problems
You cannot turn on the projector.
■Make sure the power cord is connected. Then wait a moment for the Ppower button to 
light up before pressing the Ppower button on the projector or the 
On button on the 
remote control.
■If you’ve set the Control Panel Lock, the control panel buttons are disabled; you must 
use the remote control to turn on the projector (see page 36).
■If you’ve set the Child Lock, you have to press the Ppower button on the projector for 3...

72Problem Solving
3D content does not display or does not display correctly.
■Press the 2D/3D button on the remote control to switch to 3D viewing mode, if 
necessary.
■Make sure that you are within the 3D viewing range (see page 12).
■Check that your video device and media are both 3D-compatible. Refer to the 
documentation that came with your video device for more information.
■Press the Menu button on the remote control, select the Signal menu, then 3D Setup, 
then select 
3D Format. Make sure that...

Problem Solving73
■If the function key doesn’t let you display simultaneously on both screens, you might 
need to use the Display utility in the Windows Control Panel to make sure that both the 
LCD screen and external monitor port are enabled. From the Windows Control Panel, 
open the 
Display utility. In the Display Properties dialog box, click the Settings tab, 
then click 
Advanced. The method for adjusting the setting varies from computer to 
computer; you may need to click a 
Monitor tab, then make...

74Problem Solving
The picture is blurry.
■Make sure the Input Signal is set correctly for your video equipment (see page 54).
■There may be dirt on the lens. Clean the lens as described on page 60.
■Adjust the focus (see page 26).
■Make sure the lens is not fogged by condensation. If you’ve just moved the projector from 
a cold environment, wait a couple of minutes before using it.
■Adjust the Sharpness setting (see page 41). 
■If you’re projecting from a computer, you may need to adjust the Tracking and...

Problem Solving75
Solving Remote Control Problems
The projector doesn’t respond to remote control commands.
■Make sure you’re within about 32 feet (10 m) of the projector, and the remote control is 
aimed at the projector’s front or back sensor within the ranges shown below.
■You may need to replace the remote control batteries (see page 21). Press the 
illumination button and check if the buttons glow. If they don’t, replace the batteries.
■Dim the room lights and turn off any fluorescent lights. Make...

76Problem Solving
■Make sure that your projector is connected to the correct WirelessHD device. 
See“WirelessHD Settings” on page 47 for more information.
■You may need to reset the WirelessHD connection. Turn off both the WirelessHD 
Transmitter and the projector. Start playback on your video device, then turn on the 
WirelessHD Transmitter and the projector. Wait 10 seconds, then press the 
Setup 
button on the back of the transmitter.
■Make sure the WirelessHD Transmitter is not placed on a metal...

Problem Solving77
Where to Get Help
Internet Support
Epson provides technical assistance 24 hours a day at epson.com/support (U.S.) or 
epson.ca/support (Canada). Here you can access troubleshooting information, download 
product documentation, and receive technical advice through email.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the 
Epson PrivateLine Support card that came with your projector. This is the fastest way of...

78Specifications
Specifications
General 
Type of display Poly-silicon TFT active matrix
Size of LCD panels 0.61 inch (15.5 mm) wide
Lens F=1.51 to 1.99
Resolution 
(native format) 1920 × 1080 pixels, 1080p
Brightness Normal mode:
White light output up to 2200 lumens (ISO 21118 standard)
Color light output up to 2200 lumens
ECO mode:
White light output up to 1000 lumens
Dynamic contrast ratio 2D:
Up to 40,000:1
3D:
Up to 1,600:1
Image size 30 to 300 inches (0.76 to 7.62 m)
Projection distance 2.85 to...

Specifications79
Power consumption 230 W 
Lamp life 4000 hours (Normal mode)
5000 hours (ECO mode)
Part number V12H010L68
Remote Control
Range Approximately 32 feet (10 m)
Batteries AA × 2
WirelessHD Transmitter (Home Cinema 3010e only)
Usable frequency 60 GHz band (2 – 3 ch)
AC adapter 4.75 – 5.25 V DC
Transmission range 32 feet (10 m)
WirelessHD standards Conforms to WirelessHD Ver. 1.0a
Power consumptions During operation:
5.6 W
During standby:
0.71 W
Operating temperature 41 to 95 °F (5 to 35 °C)...

80Specifications
Electrical
Rated frequency 50/60 Hz AC
Power supply 100 to 120 V AC:
3.7 A 
200 to 240 V AC:
1.7 A 
Power consumption 100 to 120 V AC:
Operating: 
372 W (Normal mode)
285 W (ECO mode)
Standby: 
0.25 W (with HDMI Link enabled)
220 to 240 V AC:
Operating: 
358 W (Normal mode)
274 W (ECO mode)
Standby: 
0.35 W (with HDMI Link enabled)
Environmental
Temperature Operating: 41 to 95 °F (5 to 35 °C)
Storage: 14 to 140 °F (–10 to 60 °C)
Humidity Operating: 20 to 80% RH, non-condensing
Storage:...