Epson Powerlite 7200 Users Guide
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Transporting the Projector 123 6. Gently insert the new lamp unit by lowering it into position. Make sure it’s inserted securely. Tighten the screws on the new lamp unit. 7. Replace the lamp cover and tighten the cover screws. (Make sure the lamp cover is securely fastened. The projector turns itself off if the lamp cover is open.) Transporting the Projector The projector contains many glass parts and precision parts. If you need to transport it, please follow these packing guidelines to prevent damaging the projector: l When shipping the projector for repairs, use the original packaging material if possible. If you do not have the original packaging, use equivalent materials, placing plenty of cushioning around the projector. l When transporting the projector for business use, first put the projector in a hard-shell carrying case (such as the optional EPSON accessory case), then pack it in a firm box, using cushioning around the case. l When you are hand-carrying the projector, be sure to store it in a hard-shell or soft carrying case (such as the optional cases offered by EPSON). Note: EPSON shall not be liable for any damages incurred during transportation. 5300.book Page 123 Tuesday, April 13, 1999 4:19 PM
5 • Maintenance 124 5300.book Page 124 Tuesday, April 13, 1999 4:19 PM
125 6Troubleshooting T his chapter describes the problems indicated by the warning lights and provides information on how to solve problems with the projector. It is divided into the following sections: l Problems with the projector. See this section if the projector is not working and to find out what the warning lights are indicating. l Problems with the remote control. See this section if the projector is not responding to remote control commands. l Problems with the screen image. See this section if you cannot project an image or if the screen image is not good. 5300.book Page 125 Tuesday, April 13, 1999 4:19 PM
6 • Troubleshooting 126 If you have a problem, check the appropriate section and follow all suggestions that apply to your problem. If none of the suggestions solves the problem, call your dealer or contact EPSON as described on page 6. Problems with the Projector If you have problems with the projector, first turn it off and unplug it. Then plug the power cord back in and turn on the projector. If this does not solve the problem, check the warning lights at the top of the projector. These lights alert you to problems with projector operation . projection lamp light power light temperature light projection lamp light 5300.book Page 126 Tuesday, April 13, 1999 4:19 PM
Problems with the Projector 127 See the following pages for information on what to do when you see these warning lights or encounter other specific problems with the projector.Light Color Meaning Temperature Flashing orange The projector is hot. Red The projector is too hot and has turned off automatically. Flashing red There’s a problem with the cooling fan or temperature sensor. Call a service representative. Projection lampRed or flashing orange and redThe lamp needs to be replaced. (See “Replacing the Lamp” in Chapter 5 for instructions.) Flashing red There’s a problem with the projection lamp, lamp power supply, lamp fuse, or a circuit malfunction in the projector. Power Flashing green The projection lamp is warming up. Flashing orange The projection lamp is off and the projector is cooling down. Green The projector is operating normally. Orange The projector is in sleep mode. Off The projector has turned off automatically because of internal problems. Contact your service representative. 5300.book Page 127 Tuesday, April 13, 1999 4:19 PM
6 • Troubleshooting 128 w The power light is flashing orange and you cannot turn on the projector. The lamp is cooling down. Wait until the light turns off and then turn on the projector. w The power light does not come on. Turn off the projector, check that the power cable is connected securely both at the power outlet and the projector, and press the Power button again. Try removing and reseating the lamp. w Projected images get darker or start to deteriorate, or the projection lamp light is red. Replace the projector lamp as described in Chapter 5. w The temperature light is red. The projector is overheating, which turns the lamp off automatically. Let the projector cool for a few minutes, then turn it back on. Make sure nothing is blocking the ventilation vents. The air filter may be clogged. Clean it as described in Chapter 5 and then let the projector cool for awhile. If the projector continues to overheat after you clean the air filter, the problem may be caused by damage to the cooling fan or internal circuits. Contact a qualified service person. F Warning: Except as specifically explained in this User’s Guide, do not attempt to service this product yourself. 5300.book Page 128 Tuesday, April 13, 1999 4:19 PM
Problems with the Remote Control 129 Problems with the Remote Control w The projector doesn’t respond to remote control commands. The remote control unit’s batteries may be low on power. Replace them. Make sure the projector’s mouse cable is securely connected to both your computer’s mouse port and the projector’s main cable. See Chapter 1 for details. Make sure you selected the correct COM (communication) port for the wireless mouse control when you set up the ELP Link III software. If necessary, you can change the COM port from the projector’s Options menu. See page 86 for more information. Light that is too strong, or certain types of fluorescent lighting may affect the projector’s infrared receivers. Dim the ambient lighting and turn off any fluorescent lighting. Move the projector out of direct sunlight. Turn off any nearby equipment that emits infrared energy, such as a radiant room heater. 5300.book Page 129 Tuesday, April 13, 1999 4:19 PM
6 • Troubleshooting 130 Problems with the Image or Sound w An image does not appear on the screen. Check that the Power light is on and the lens cover is off. Also make sure the cables are installed correctly, as described in Chapter 1. The correct image source may not be selected. Press the Source button on the remote control or the control panel to choose another image source. w Only part of the computer image is displayed. If the computer’s output resolution setting is higher than 800´600, the PowerLite 5300 resizes the image. If the computer’s output resolution setting is higher than 1024 ´768, the PowerLite 7200 or 7300 resizes the image. If the computer output is not compatible with this resizing, choose a different display setting on the computer. In Windows 3.x, use Windows Setup in the Main program group. In Windows 95/98, right-click on the desktop, select Properties, click the Settings tab, and use the dialog box to select the resolution you want. For a Macintosh, choose Control Panels under the Apple menu and then choose Monitors. In the Monitors screen, choose Options and make sure Macintosh Hi-Res Display or another 832 ´624 display (1024 ´768 for the PowerLite 7200 and PowerLite 7300) is selected. For supported display settings, see “Supported Monitor Displays” on page 137. You also may need to modify existing presentation files if you created them for a different resolution. See your software manual for specific information. 5300.book Page 130 Tuesday, April 13, 1999 4:19 PM
Problems with the Image or Sound 131 w The message NO SIGNAL is displayed. An image source not connected to the projector is selected, the signal is not being output from the computer, or the signal is not reaching the projector. Make sure the connectors are securely attached to both the projector and the image source. Then check that the image source is selected correctly. If your projector is attached to a Macintosh, make sure that the DIP switches on your Macintosh desktop adapter are set correctly. (See your Macintosh documentation if you need instructions.) When NO SIGNAL is displayed, you cannot access the Video menu. w A blank screen is displayed. The computer signal cannot be interpreted by the projector. Verify the display format (see page 137). When you see a blank screen, you cannot access the projector menus. w The image or parts of the image are blurred or not in focus. Adjust the Brightness and Contrast settings on the Video menu. If you’re viewing a computer image, also try adjusting the Tracking and Sync buttons on the projector’s control panel. There may be dirt or smears on the lens. Clean the lens as described on page 118. w The colors of the image are not right. The color balance may be incorrect. If you’re displaying a computer image, use the Color option in the Video menu to adjust the balance of red, green, and blue. If you’re displaying video, adjust the Color and Tint (NTSC only) settings on the Video menu. 5300.book Page 131 Tuesday, April 13, 1999 4:19 PM
6 • Troubleshooting 132 Check your monitor’s color balance if you’re displaying a computer image. w There is no sound. First check that the volume setting is not turned all the way down and that the audio/video cable is securely attached to both the projector and the audio source. Also, make sure that the Mute button is not enabled. The wrong source is selected. Press the Source button on the remote control or control panel to select the proper source. 5300.book Page 132 Tuesday, April 13, 1999 4:19 PM