Epson Powerlite 62c Multimedia Projector Users Guide

							
Solving Problems91
You see vertical stripes or the image still looks blurry after 
trying the solutions in the previous section.
■If you’re projecting from a comput er and displaying an image that 
contains a lot of fine detail, you may notice one or more vertical 
stripes or bands, or some of the characters may look heavy or 
blurred. Press the 
Auto button on the remote control. This resets 
the projector’s tracking and sync settings.
■If further adjustment is ne eded, you can fine-tune the Tracking 
and 
Sync settings manually using th e Signal menu as described 
on page 59. 
1. Fill the screen with an imag e containing fine detail when 
making these adjustments. For example, in Windows you can 
select a pattern to appear as  your desktop background. Or try 
projecting black text on a white background.
2. Adjust the 
Tracking to eliminate vertical stripes. 
3. Adjust the 
Sync to increase the sharpness of the image.
The colors of the image are not right.
■Try selecting a different Color Mode. See page 56 for 
instructions.
■If you’re displaying video, adjust the Color Saturation and Tint 
settings on the Image menu. See page 56 for instructions.
■Adjust the Brightness and Contrast settings on the Image 
menu. See page 56.
■Try adjusting the Color Adjustment setting on the Image menu. 
See page 57.
■Make sure the input signal setting on the Signal menu matches 
the signal from the connected device. If the image is too purple 
and you’ve connected a computer or RGB video device to the 
Computer1(Component) or Computer2(Component) port, 
select 
Computer1 or Computer2 as the input source. If you’ve 
connected a component video device to one of these ports, select 
Component Video1 or Component Video2. If you’re 
note
Because of the different 
technologies used, your 
projected image may not 
exactly match the colors on 
your laptop or computer 
monitor. 
						

							
92Solving Problemsprojecting from a composite vide
o or S-Video source, make sure 
the correct 
Video Signal is selected on th e Signal message. See 
page 58 for details.
■Check your computer display settings to correct the color balance.
■If the image seems dark, the lamp may be nearing time for 
replacement. Check the lamp hours as described on page 64 and 
replace it, if necessary,  as described on page 77.
There is no sound.
■Press the   button on the remote co ntrol or projector to turn up 
the volume.
■If you’ve turned off the picture and sound, press the A/V Mute 
button on the remote control to turn them on again.
■If you’re using a VCR or other vi deo source, make sure its volume 
is not turned all the way down or muted. Also, make sure the 
cables are connected correctly, as described in Chapter 1.
■Make sure the audio cable is connected to the correct Audio port. 
See page 23. 
■If your presentation includes computer audio, make sure the 
volume control on your computer is not turned all the way down 
or muted. Make sure the audio cable is securely connected to both 
the projector and your computer’s   headphone jack or
 audio out jack. See page 23.
■The wrong source may be selected. Press the Source Search 
button on the projector—or the Comp1, Comp2, S-Video, or 
Video button on the remote control—to select the correct source. 
						

							
Solving Problems93
Solving Password Problems 
You have forgotten the password.
■Write down the request code that appears in the Password Protect 
Release screen and contact Epson. See “Where To Get Help” on 
page 95.
■If you turned on the password pr otect feature before setting the 
password and no password was se t before, try using the default 
password: 
0000.
The remote control is not available.
You must have the remote control to enter the password. If necessary, 
you can purchase a replacement remote control from Epson. See 
page 96 for details about ordering.
Solving Problems with the Remote 
Control
The projector doesn’t respond  to remote control commands.
■Make sure you are within 20 feet of the projector, and within 
range of the projector’s front or back sensor (approximately 30° to 
the left or right and 15° above or below).
■The remote control batteries may no t be installed correctly or may 
be low on power. Replace the ba tteries as described on page 50.
■Dim the room lights and turn off any fluorescent lights. Make 
sure the projector is not in direct sunlight. Strong lighting, 
especially fluorescent lights, may affect the projector’s infrared 
receivers.
■Turn off any nearby equipment th at emits infrared energy, such 
as a radiant room heater. 
						

							
94Solving Problems
You have lost the remote control.
You need the remote control to access many projector features. If you 
have lost it, you can order another from Epson. See page 96 for details 
about ordering.
You can’t control the mouse pointer with the remote 
control.
■Make sure the USB mouse cable is securely connected to both 
your computer’s USB port and the projector’s USB port. For 
details, see page 21.
■Your computer must be connected to the 
Computer1(Component) or Computer2(Component) port on 
the projector in order to control your mouse pointer with the 
remote control.
■Make sure USB is selected as the COM Port setting in the 
Extended menu. See page 63. 
■To use the USB mouse connection on a PC, your system must 
have a “clean” installation of Windows 98, Windows Me, 
Windows XP, or Windows 2000.  The connection may not work 
correctly if your system was upgraded from Windows 95.
■If you’re running Windows 98 or Me, you may need to install 
USB drivers from your Windows CD-ROM. After you install the 
drivers, restart both the computer and the projector to 
resynchronize the setup. 
						

							
Solving Problems95
Where To Get Help
Epson provides technical assistance through electronic support 
services 24 hours a day, as listed in the following table.
Telephone Support Services
To use the Epson PrivateLine Support service, call (800) 637-7661 
and enter the PIN on the Epson PrivateLine Support card included in 
your Start Here kit. This is the fastest way of speaking to a live 
representative, and it’s free. This service is available 6
AM to 6PM, 
Pacific Time, Monday through Friday, for the duration of your 
warranty period.
You may also speak with a projector support specialist by dialing one 
of these numbers:
■U.S.: (562) 276-4394, 6AM to 6PM, Pacific Time, Monday 
through Friday 
■Canada: (905) 709-3839, 6AM to 6PM, Pacific Time, Monday 
through Friday 
Toll or long distance charges may apply.
Service Access
World Wide Web From the Internet, you can reach Epson’s product  support page at http://support.epson.com. 
After selecting your product, you can access 
troubleshooting information, download product 
documentation, and receive technical advice 
through e-mail.
Presenters Online  Access  tips,  templates, and training for 
developing successful presentations at 
http://www.presentersonline.com 
						

							
96Solving ProblemsBefore you call, please have the following information ready:
■Product name (Epson PowerLite 62c or PowerLite 82c)
■Product serial number (located 
on the bottom of the projector) 
■Computer or video configuration
■Description of the problem
You can purchase video cables, screens, carrying cases, or other 
accessories from an Epson auth orized reseller. Please call 
800-GO-EPSON (800-463-7766) fo r product information and to 
find the nearest authorized reselle r. To purchase online, visit the 
Epson Store
 at www.epsonstore.com (U.S. sales only). In Canada, 
please call (800) 463-7766 for dealer referral. 
note
To purchase a replacement 
remote control, call 
(562) 276-4394 (U.S.) or 
(905) 709-3839 (for dealer 
referral in Canada).  
						

							
97
A
Technical Specifications
General
Type of display Poly-silicon TFT active matrix with MLA
Lens F=1.6, 18.4 to 22.12 mm
Resolution 82c: 1024 × 768 pixels (XGA)62c: 800 × 600 pixels (SVGA)
Color reproduction Full color, 16.77 million colors
Brightness (ANSI) 2000 lume ns (High brightness mode)
1500 lumens (Low brightness mode)
Contrast ratio 400:1
Image size 30 to 300 inches (0.8 to 7.6 meters)
Projection distance 2.8 to 35.4  feet (0.9 to 10.8 meters)
Projection methods F ront, rear, ceiling
Focus adjustment Manual
Zoom adjustment Manual
Internal sound system 5 W monaural 
Optical aspect ratio 4:3 (horizontal:vertical)
Zoom ratio 1:1.2
Noise level 36 dB (High brightness mode) 30 dB (Low brightness mode)
Keystone correction
angle
± 30° vertical (maximum) 
						

							
98Technical Specifications
Projection Lamp
Power consumption 170 W UHE
Lamp life About 2000 hours (High brightness);3000 hours (Low brightness)
Remote Control
Range 20 feet (6 meters)
Batteries (2) Alkaline AAA
Mouse Compatibility
Supports USB
Dimensions
Height 3.4 to 3.9 inches (foot extended)
(86 to 98 mm)
Width 12.9 inches (327 mm)
Depth 9.7 inches (246 mm)
Weight 5.9 lb (2.7 kg) 
Electrical 
Rated frequency 50/60 Hz
Power supply 100 to 120 VAC, 2.9 A 200 to 240 VAC, 1.2 A 
Power consumption Operating: 250 W Standby: 4 W
note
Lamp life results vary 
depending on environmental 
conditions and usage. 
Turn the projector off when 
not in use. Continuous 
24-hour-a-day use may 
reduce the overall life of the 
product. 
						

							
Technical Specifications99
Environmental
Temperature Operating: 41 to 95 °F (5 to 35 °C)
Storage: 14 to 140 °F (–10 to 60 °C)
Humidity  Operating: 20 to 80% RH,  non-condensing 
Storage: 10 to 90% RH, 
non-condensing
Altitude Up to 4,921 feet (1,500 m) Up to 7,500 feet (2,286 m) with high 
altitude mode enabled
Safety and Approvals
United States FCC 47CFR Part15B Class B (DoC)UL60950 Third Edition
Canada ICES-003 Class B CSA C22.2 No. 60950 (cUL) 
CE Marking Directive 73/23/EEC, 89/336/EEC IEC60950 Third Edition
EN 55022, EN 55024
Pixelworks
™ DNX™ ICs are used in this 
projector. 
						

							
100Technical Specifications
Compatible Video Formats
You can use any of the following video sources: VCR, DVD player, 
camcorder, digital camera, gaming console, or laser disc player. The 
projector supports composite video,  S-Video, component video, and 
RGB video, and it automatically senses the video format (HDTV, 
SDTV, NTSC, PAL, or SECAM). 
The projector supports these international video standards: 
Mode Refresh Rate (Hz)
NTSC 
NTSC 4:3
PAL
M-PAL
N-PAL
PAL60
SECAM 60
60
50
60
50
60
50
TV525i
TV625i
SDTV480p
SDTV480p
HDTV720p
HDTV720p
HDTV1080i
HDTV1080i 60
50
60
50
60
50
60
50