Epson PictureMate User Manual

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The EPSON StatusMonitor window appears, showing the approximate amount 
of ink left in the photo cartridge. 
Buying a PictureMate Print Pack
The PictureMate Print Pack (part# T5570) has everything you need to print in one 
box: 100 sheets of PictureMate Photo Paper and a new PictureMate Photo Cartridge.
Note: If you are out of PictureMate Photo Paper, but do not see the Replace 
cartridge message, you can still print. Use Epson Premium Glossy Photo Paper, 
Borderless 4 × 6 inches (part# S041727).
You can buy a Print Pack wherever PictureMate is sold or from retailers that sell 
printer supplies. 
 
						

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You can also buy the Print Pack from the Epson Store at (800) 873-7766 or visit 
www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for 
dealer referral.
Note: Use your photo cartridge within six months of installing it and before the 
expiration date on the package.
Visit www.MyPictureMate.com for information about PictureMate, special offers, 
and accessories. 
Removing the Used Photo Cartridge
Make sure you have a new PictureMate photo cartridge before you begin. Once you 
start replacing a cartridge, you must complete all the steps in one session.
Tip: If you see the Replace cartridge message while printing, you can still 
replace the photo cartridge and continue the current print job. Just replace it 
without turning off and unplugging PictureMate.
Caution: Do not refill the photo cartridge. This could result in damage to 
PictureMate from ink spills.
1. If PictureMate is on, press the On button to turn it off. 
2. Wait until the LCD screen goes blank, then disconnect the power cable and USB 
cable (if connected). 
 
						

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3. Flip the handle over to the front. 
4. Open the cartridge door. 
5. Move the lever to the 
Release position by sliding it in the direction shown. This 
releases the cartridge. 
 
						

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6. Carefully pull out the cartridge and dispose of it properly. 
Warning: Keep ink cartridges out of the reach of children and do not drink the ink.
If ink gets on your hands, wash them thoroughly with soap and water. If ink gets 
in your eyes, flush them thoroughly with water. If discomfort or vision problems 
continue after flushing, see a doctor immediately.
Inserting the New Photo Cartridge
1. Shake the cartridge four or five times while it is still in its package. Then unwrap 
the cartridge.
Caution: Don’t touch the circuit board. Install the photo cartridge immediately 
after you remove it from its package. If you leave a cartridge unpacked for a long 
time before using it, normal printing may not be possible. 
2. Make sure the lever is in the Release position.
 
						

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3. Slide the cartridge straight into the slot, label side up, until it is fully inserted. 
Push in both sides evenly to make sure it is not crooked. 
If either side is sticking out, remove the cartridge and reinsert it so the cartridge is 
straight.
Crooked Straight
 
						

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4. Move the lever right to the Lock position. If it does not lock in place, the 
cartridge is crooked; you need to push in whichever side is sticking out too far. 
(See step 3.
) 
Caution: If the cartridge is not inserted correctly, ink may leak out.
5. Close the cartridge door. Make sure it is completely closed.
6. Move the handle over to the back. 
7. Reconnect the power cord. If you’re using a computer or external drive, reconnect 
the USB cable to PictureMate. 
8. Turn PictureMate back on. 
 
						

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When PictureMate recognizes the new photo cartridge, it starts charging the ink 
and you see an ink charging message. When charging is complete, you can begin 
printing again. 
Taking PictureMate With You
PictureMate’s handle makes it easy to carry short distances. If PictureMate is going to 
travel a longer distance, you should pack it carefully to protect it from getting 
damaged. 
Caution: Keep PictureMate out of the sun and don’t leave it in your car or other 
location where it can get too hot. 
1. If PictureMate is on, press the On button to turn it off.
2. Wait until the LCD screen goes blank, then unplug the power cord from the 
electrical outlet. 
3. Remove paper from the paper support and output tray. 
4. Push down the top of the paper support and close it against PictureMate. Then 
close the output tray. 
 
						

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5. Disconnect the power cord and any connected USB cable from the back of 
PictureMate. 
6. Pack both the PictureMate and its power cable in the box that PictureMate came 
in, or in the optional Carrying Case. 
Caution: Make sure the photo cartridge is installed before transporting. Don’t 
place PictureMate on its side or upside down, or ink may leak. 
Note: If your prints don’t look as good after PictureMate
 has been moved, try 
aligning the print head. See Aligning the Print Head Directly From PictureMate
.
Tip: You can order an optional PictureMate Carrying Case (part# ARC1B) from the 
Epson Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In 
Canada, please call (800) 463-7766 for dealer referral.
Cleaning PictureMate
To keep PictureMate working at its best, you should clean it several times a year. 
Follow these steps: 
1. Turn off PictureMate, unplug the power cord, and disconnect any USB cables or 
drives. 
2. Remove all paper, then use a soft brush to clean any dust or dirt from the paper 
feeder.
3. Clean the PictureMate exterior with a soft, damp cloth. 
4. Use a soft, dry cloth to clean the PictureMate screen. Do not use liquid or 
chemical cleaners on it.
 
						

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Caution: Never use a hard or abrasive brush, or alcohol or thinner for cleaning; 
they can damage the components and case.
Don’t get water on the components and don’t spray lubricants or oils inside 
PictureMate.
Improving Print Quality
If your print quality is not as good as it used to be, if your photos are too light or faint, 
or if you are missing colors in your prints, you may need to clean the PictureMate 
print head. You can check to see if your print head needs cleaning before you actually 
clean it. If you see misaligned vertical lines or dark or light banding, you may need to 
align the print head.
Follow the steps in these sections to clean or align the print head using the 
PictureMate buttons or the PictureMate software on your computer:
■Cleaning the Print Head Directly from PictureMate
■Aligning the Print Head Directly From PictureMate
■Checking the Print Quality Using the Computer
■Cleaning the Print Head Using the Computer
■Aligning the Print Head Using the Computer
Cleaning the Print Head Directly from PictureMate 
If your print quality is not as good as it used to be, your PictureMate’s print head 
nozzles may be clogged. Follow these steps to clean the print head. 
1. On the Main Menu, press  or   to highlight 
More Options, then press OK.
 
						

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2. Press  or   to highlight Maintenance, then press OK.
3. Press  or   to highlight 
Clean Print Head, then press OK.
4. When you see this message, press 
OK to begin cleaning the print head. 
The cleaning takes about 40 seconds, during which the message
 Cleaning print 
head. Please wait
. appears on the screen and PictureMate makes some noise.
Caution: Never turn off PictureMate while it is cleaning its print head, unless it 
hasn’t moved or made noise for more than 5 minutes.
5. When cleaning is complete, you see a message asking if you want to print a nozzle 
check pattern. If you want to check to see if the nozzles are clean, load a sheet of 
photo paper (see Loading Paper
), then press OK to print the nozzle check. 
If you don’t want to print a nozzle check, press 
Cancel to go back to the 
PictureMate Main Menu. 
6. Check the pattern to see if there are any gaps in the lines. 
Each staggered line should be solid, with no gaps, as shown.