Epson PictureMate 100 User Manual

							
Replacing the Photo Cartridge35
6. Set the cartridge lock lever in the Release 
position by sliding the lever to the right, then 
down and to the left. The photo cartridge will be 
ejected about halfway out of the holder. Pull the 
cartridge out of PictureMate and dispose of it 
properly. 
Note:
❏ Do not take the used cartridge apart or try to refill 
it. Do not shake the used photo cartridge; 
otherwise, it may leak.
❏ The photo cartridge must be replaced when any 
one of the colors is depleted. The rate that a specific 
color of ink is consumed depends on the images 
printed.
7. Remove the replacement photo cartridge from its  package. Caution:
❏ Do not touch the green IC chip on the 
bottom of the cartridge. This can damage 
the photo cartridge.
❏ If you remove the photo cartridge for later 
use, be sure to protect the ink supply ports 
from dirt and dust; store it in the same 
environment as the printer. Note that 
there is a valve in the ink supply ports, 
making covers or plugs unnecessary, but 
care is needed to prevent the ink from 
staining items that the cartridge touches. 
Do not touch the ink supply ports or 
surrounding area.
❏ Be sure to always install a photo cartridge 
into the printer immediately following the 
removal of the current photo cartridge. If 
a photo cartridge is not installed promptly, 
the print head may dry out, rendering it 
unable to print.
Do not touch this part.
 
						

							
36Replacing the Photo Cartridge
8. Place the cartridge properly into the cartridge holder, then push it in until you feel resistance 
and hear the cartridge faintly click into place.
Note:
After installing the cartridge, make sure the sides of the 
cartridge are even. If either side of the cartridge sticks 
out, push the side of the cartridge until it clicks. 9. Set the lever to the 
Lock position by sliding it in 
the direction shown.
10. Close the cartridge compartment cover.
Note:
If you cannot close the cartridge compartment cover, the 
photo cartridge is not installed correctly. Go back to the Step 
6 and eject the photo cartridge. Then install the photo 
cartridge again.
11. Move the handle all the way down.
 
						

							
Taking PictureMate With You37
Taking PictureMate With You
PictureMate’s handle makes it easy to carry short 
distances. If your PictureMate is going to travel a 
longer distance, you should pack it carefully to protect 
it from getting damaged. 
Caution:Keep PictureMate out of the sun and don’t leave it 
in your car or other location where it can get too hot. 
1. If PictureMate is on, turn it off.
2. Wait until the LCD screen goes blank, then  unplug the power cord from the electrical outlet. 
3. Remove paper from the paper support and output  tray.  4. Push down the top of the paper support and close 
it against PictureMate. Then close the output tray. 
5. Disconnect the power cord and any connected  USB cable from the back of PictureMate. 
6. Pack PictureMate along with its power cord and  AC adapter in the box that PictureMate came. 
 
						

							
38Taking PictureMate With You
Caution:Make sure the photo cartridge is installed before 
transporting. Don’t place PictureMate on its 
side or upside down, or ink may leak. 
Note:
If your prints don’t look as good after PictureMate has 
been moved, try aligning the print head. See “Aligning 
the Print Head” on page 41. 
 
						

							
Maintaining PictureMate39
Maintaining PictureMate
Checking the Print Head Nozzles
If you find that the printout is unexpectedly faint or 
that dots are missing, you may be able to identify the 
problem by checking the print head nozzles.
1. Make sure that PictureMate is turned on and no 
warnings or errors are displayed on the LCD 
panel.
2. Load a sheet of paper. See “Loading Paper” on  page 12.
3. Press the Mode button to select  .
4. Press the   or   button to select  Check Ink 
Nozzles . 5. Press the   Start button to print the nozzle check 
pattern.
6. The nozzle check pattern is printed out. See the  following illustration.
The printer will print a nozzle check pattern. Below 
are sample printouts.
The above sample may be shown in black and white, but the 
actual test prints in color (Black, Cyan, Magenta and Yellow).
If the nozzle check page does not print satisfactorily 
(for example, if any segment of the printed lines is 
missing), there is a problem with the printer. This 
could be a clogged ink nozzle or a misaligned print 
head.
See “Cleaning the Print Head” on page 40.
Okay
Needs Cleaning
 
						

							
40Maintaining PictureMate
Cleaning the Print Head
If your print quality is not as good as it used to be, if 
your photos are light or faint, or you are missing colors 
in your prints, your print head nozzles may be 
clogged. 
Note:
❏ Print head cleaning consumes some ink. To avoid 
wasting ink, clean the print head only if print quality 
declines; for example, if the printout is blurry or the 
color is incorrect or missing.
❏ Use the Nozzle Check function first to confirm that the 
print head needs to be cleaned. This saves ink.
❏ If a message on the LCD screen tells you that the 
cartridge is empty or low on ink, you cannot clean the 
print head. You must first replace the photo cartridge.
1. Make sure that PictureMate is turned on and no  warnings or errors are displayed on the LCD 
panel.
2. Press the Mode button to select  . 3. Press the   or   button to select 
Clean Print 
Head .
4. Press the   Start button to start cleaning the print  head.
5. The processing icon appe ars on the screen while 
cleaning is in progress.
6. When cleaning finishes, print a nozzle check  pattern to check the results. See “Checking the 
Print Head Nozzles” on page 39.
 
						

							
Maintaining PictureMate41
Aligning the Print Head
If you have moved PictureMate and print quality is 
not as good as it was before—for example, you see 
misaligned vertical lines or light or dark horizontal 
banding—you may need to align the print head.
1. Make sure that PictureMate is turned on and no warnings or errors are displayed on the LCD 
panel.
2. Load a sheet of photo pa per. See “Loading Paper” 
on page 12.
3. Press the Mode button to select  .
4. Press the   or   button to select  Align Print Head.
5. Press the   Start button to print the alignment  pattern. 6. The following alignment sheet is printed.
7. Look at the alignment pattern in each set and find 
the patch which is most evenly printed, with no 
noticeable streaks or lines.
8. Press the   or   button to highlight the number  for the best pattern (1 to 9).
9. Press the   Start button to exit the alignment  screen.
 
						

							
42
Cleaning PictureMate
To keep PictureMate operating at its best, clean it 
thoroughly several times a year as follows.
1. Turn off PictureMate and unplug the power cord.
2. Remove any paper from the paper support.
3. Use a soft brush to carefully clean away all dust and dirt from the paper support.
4. If the outer case or the inside of the paper support  is dirty, wipe it with a soft, clean cloth dampened 
with mild detergent. Keep the output tray closed 
to prevent water from getting inside. Caution:
❏ Never use alcohol or thinner to clean the 
printer, as these chemicals can damage the 
components as well as the case.
❏ Be careful not to get water on the printer 
mechanism or electronic components.
❏ Do not use a hard or abrasive brush.
❏ Do not spray the inside of the printer with 
lubricants. Unsuitable oils can damage the 
mechanism. Contact your dealer or a qualified 
service person if lubrication is needed.
 
						

							
Troubleshooting43
Troubleshooting
The solutions herein are for problems when printing 
directly from a memory card.
Error/Warning Messages
You can identify many common printer problems 
using the display on your printer’s LCD panel. See 
“Panel Icon List” on page 61.
Printer Power Problems
LCD panel is off
❏Press the  d On  button to make sure that the 
printer is on.
❏ Turn off the printer and make sure that the power 
cord is securely plugged in.
❏ Make sure that your outlet works and is not 
controlled by a wall switch or timer. ❏
If you are using the optional battery, it may be 
empty, or it may not be installed all the way into 
the compartment. See “Charging the battery” on 
page 52 for instructions on charging the battery. 
See “Installing the battery” on page 51 for 
instructions on installing the battery.
LCD panel came on and then went out
The printer’s voltage may no t match the outlet rating. 
Turn off the printer and unplug it immediately. Then, 
check the printer labels.
Caution:If the voltage does not match, DO NOT PLUG 
YOUR PRINTER BACK IN. Contact your dealer.
Power light came on and then went out
If you are using the optional battery, it may be empty, 
or it may not be installed all the way into the 
compartment. See “Charging the battery” on page 52 
for instructions on charging the battery. See 
“Installing the battery” on page 51 for instructions on 
installing the battery.
 
						

							
44Troubleshooting
Print and Noise Problems
PictureMate makes an unexpected noise after you 
install a photo cartridge.
The first time you install the photo cartridge, 
PictureMate will charge its print head for about three 
and a half minutes. Wait until charging finishes before 
you turn it off, or it may charge improperly and use 
more ink the next time you turn it on. 
Your PictureMate makes an unexpected noise when 
you turn it on or after it has been sitting for awhile.
PictureMate is performing routine maintenance.
PictureMate sounds as though it is printing, but 
nothing prints.
❏PictureMate may be preparing to print. 
❏ Make sure the print head nozzles are not clogged. 
To clean the print head, see “Cleaning the Print 
Head” on page 40.
❏ PictureMate won’t work prop erly if it’s tilted or 
at an angle. Place it on a flat, stable surface that 
extends beyond the printer base in all directions. ❏
Make sure paper is not jammed and is loaded 
correctly so it can feed into PictureMate. Make 
sure the handle is not resting on the paper. See 
“Loading Paper” on page 12 for paper loading 
instructions.
Your memory card does not work correctly.
❏ Make sure you are using a compatible memory 
card. See “Inserting Your Memory Card” on page 
14.
❏ Make sure only one card is inserted at a time. 
PictureMate does not read from multiple cards at 
once.
❏ Photos must be in JPEG or Uncompressed TIFF 
format and taken with a DCF-compliant camera.
❏ PictureMate can recognize  and print the first 999 
photos on your memory card.