Epson P7000 User Manual

							Customizing Settings 71
Power SaveUse the following options to adjust how the viewer saves 
power:❍
Backlight Timer
 to set when the LCD screen turns 
dark during inactivity. You can select 1, 3, 5, 10, or 15 
minutes.
❍
Sleep Timer
 to set when the LCD turns off during 
inactivity. You can select 1, 3, 5, 10, or 15 minutes. 
❍
Power Off Timer
 to set when the viewer turns off 
during inactivity. If the AC adapter is connected to the 
viewer, it will not turn off but will play a screen saver 
instead. You can select 1, 3, 5, 10, or 15 minutes. 
❍
Screen Saver
 to set when the screen saver begins 
during inactivity (if the AC adapter is connected). You 
can select 1, 3, 5, 10, or 15 minutes. See ““Slide Show” 
on page 72 to control the features of the screen saver.
View ModeUse the following options to adjust how the viewer displays 
images:❍
Video Out
 to select 
NTSC
 or 
PAL
 according the type of 
TV system or external display connected to the viewer. 
❍
Auto-Rotation
 to determine whether the viewer 
auto-rotates images according to Exif information 
included in the file by the camera that took the photo.
❍
Unsupported Files
 to set whether unsupported files 
are displayed on the viewer. If you select 
Show
, 
unsupported files appear as gray boxes with 
? question 
marks inside.
❍
Color Space
 to set the color space, if color space 
information in the image is unspecified. Select 
sRGB
 or 
AdobeRGB
.
❍
RAW Image Display Settings 
						

							Customizing Settings 72
Backup SettingsUse these options to change how the viewer handles various 
Backup operations:❍
Backup Method
 to select what files are backed up. 
Select 
Backup All Data
 to copy all files or 
Backup 
New Data
 to copy only new files.
❍
Process After Backup 
to set what happens after files 
are copied. Select 
Verify backed up data
 to verify that 
the files were copied successfully. Select Verify & del. 
orig. data
 to clear the files from their original location 
automatically after successfully copying them, or 
Confirm
 to ask each time if you want to clear them. Or 
select 
No action
 to copy files without doing anything 
after they’re copied.
❍
Backup Complete Sound
 to select one of several 
preset sounds to alert you when the viewer finishes 
backing up files.
Movie SettingUse these options for movies played on the viewer:❍
Screen Size
 to adjust the screen size of a video. You can 
select 
Play at Full Screen
 or 
Play at Original Size
.
❍
Playback Mode
 to play the video file once or to play 
video files continuously. Select 
Playback Continuously
 
or 
Stop at End of File.
❍
Movie Display Mode
 to adjust the color, brightness, 
and contrast for various types of videos.
Slide ShowUse these options to select effects, timing, and background 
music for slide shows. These settings also control the 
features of your screen saver.❍
Effects
 to choose one of five slide show effects.
❍
Duration
 to choose the time between slide transitions. 
You can select from 1 to 30 seconds.
❍
Slide Show Music
 to choose background music for the 
slide show. You can select none, one of three presets, or a 
music playlist that you’ve created.
❍
Clock
 to choose whether to display the current time in 
the corner of the screen.  
						

							Customizing Settings 73
SoundUse these options to control the default volume for movies 
and music, and to set audible alerts.❍
Guide Beep
 to turn on or off sounds made by the 
viewer when an error occurs.
❍
Key Beep
 to turn on or off sounds made by the viewer 
when you press the buttons.
❍
Volume
 to set the default volume for music and videos. 
You can change the volume when playing music or 
videos using the jog dial or by pressing the 
+ (plus) or 
– 
(minus) buttons.
Watermark SettingsLets you create or delete watermarks.LCD SettingsUse these options to adjust the LCD screen and how the 
viewer displays images:❍
LCD Brightness
 to control the brightness of the screen.
❍
LCD Custom setting 
to set the color temperature, 
gamma, gray point, and gray level of the LCD.
Date and TimeIf you remove the battery, the date and time settings will be 
erased after about one day. Use this screen to re-enter the 
date and time, if necessary.❍
Enter the 
Year
, Month
, Day
, Hour
, and 
Minute
.
❍
Use 
Date Format
 to change the format of the file dates 
shown on the Details screen. Folders created in Backup 
Files are also named according to the selected format 
with a letter M, D, or Y to indicate the date format you 
selected when the photos were copied.
LanguageLets you choose one of ten languages. 
						

							Maintenance and Troubleshooting 74
Chapter 8Maintenance and TroubleshootingThis chapter describes how to clean the viewer and solve 
problems.Cleaning the ViewerFollow these guidelines to clean the viewer:❍
Turn off the viewer and unplug the AC adapter before 
cleaning.
❍
Use a clean, dry cloth to wipe it clean.
❍
Do not use harsh or abrasive cleaners.
Error MessagesWhen a problem occurs, an error message or icon may 
appear on the LCD. Refer to the following table to diagnose 
an error message. For more assistance, see “Problems and 
Solutions” on page 75.Error message Description
Unable to access file. Wait until the memory card 
access light turns off, then 
reinsert the memory card and try 
again. 
An error occurred during 
verification. Files were not 
deleted from the memory 
card.Some files failed to be copied. 
Check the files and try again.
Cannot access the hard 
drive. There may be a 
problem with the hard 
drive, or it may not be 
formatted as FAT32.Backup all the data to the 
computer and contact Epson as 
described in “Where To Get 
Help” on page 80. 
						

							Maintenance and Troubleshooting 75
Problems and SolutionsUse the information in this section to diagnose problems 
and find solutions.Power Problems 
No response from the 
printer. Please check the 
printer.Make sure your printer is on and 
the USB cable is connected 
correctly. Check the printer’s 
manual to make sure it’s 
PictBridge-compatible.
Turn off the viewer and wait until 
it cools down.
The battery power is running 
out. Charge the battery. For 
details, see “Charging the 
Battery” on page 11.
Press the reset button. 
See “Resetting the Viewer” on 
page 79.  Error message Description
The power does not turn on.Cause What to do
The battery has run out. When the   icon appears on 
the top right corner of the LCD, 
the battery has run out. See 
“Charging the Battery” on 
page 11.
The battery is not installed 
correctly.Make sure the battery is installed 
correctly. See “Installing the 
Battery” on page 11.
The viewer may have shut off 
automatically to save battery 
power.Slide the power switch down to 
turn the viewer back on.
The battery may need to be 
replaced.See “Replacing the Battery” on 
page 80. 
						

							Maintenance and Troubleshooting 76
File Viewing Problems The image is not displayed.Cause What to do
The image format is not 
supported.If an image doesn’t appear or 
appears as 
?, it may not be in a 
supported file type. See “Supported 
Image Formats” on page 27.
The image data is 
corrupted.Copy the image again.
The video or audio file 
is not supported.See “Supported Video Formats” on 
page 32 or “Supported Audio 
Formats” on page 38. 
The LCD is too dark. Adjust the LCD brightness. See 
“LCD Settings” on page 73.
The screen may have turned off 
automatically to save power. Press 
any button to turn the screen on.
If you’ve connected the viewer to 
your TV or computer, the LCD 
screen turns off.
You’ve connected the 
viewer to your TV and the 
image is cut off or flickering.Some TVs may crop your images at 
the top and bottom, or you may 
notice some flickering near the 
edges of the screen. This is a normal 
result of your viewer’s high image 
resolution.The video is not displayed clearly or stops abruptly.Cause What to do
The bit rate of the video is 
too high.Check the bit rate. See “Supported 
Video Formats” on page 32 for 
details.Sound breaks off when the video or audio is played.Cause What to do
The bit rate of the file is 
too high.Check the bit rate.
 See “Supported 
Video Formats” on page 32 or 
“Supported Audio Formats” on 
page 38 for details. 
						

							Maintenance and Troubleshooting 77
File Operation Problems No sound comes out when a video is played.Cause What to do
The Audio Codec of the 
file is not supported.Check the file format. See 
“Supported Video Formats” on 
page 32 or “Supported Audio 
Formats” on page 38 for details.You cannot copy a file or files.Cause What to do
There is not enough space 
available on the hard drive 
to copy all of the files on the 
memory card.Check the hard drive space. See 
“Device Information” on page 70. 
Delete unnecessary files or reduce 
the number of files to copy from the 
memory card.
The viewer’s hard drive 
space doesn’t increase, even 
though data has been 
deleted.If you’ve connected the viewer to 
your computer, it’s best to delete 
files using the Link2 software, or 
data may not be removed 
completely. Check the Recycle Bin 
(Windows) or Trash (Macintosh) 
and empty it to clear any files.
You cannot copy files from 
an external USB device.Connect the AC adapter to the 
viewer. If the external USB device 
has its own power adapter, connect 
it too.You cannot delete a file. Cause What to do
The file is locked. Unlock the file and then delete it. 
See “Locking Files and Folders” on 
page 57 and “Deleting Files and 
Folders” on page 55.You cannot use the buttons on the viewer.Cause What to do
The buttons are deactivated 
because the power switch is 
set to 
Hold
.Slide the power switch back to the 
middle position.
You cannot set/unset a folder as private.Cause What to do
The password is incorrect. If you forget the password, enter 
5555, 7777, then 3333 to reset it to 
the default (0000). 
						

							Maintenance and Troubleshooting 78
Printing Problems Updating the Firmware and Printer 
DriverEpson will occasionally update the viewer firmware. You can 
download the latest firmware for the viewer from Epson’s 
support website. Instructions for updating the firmware are 
provided online.
Uninstalling SoftwareIf you need to uninstall the Epson Link2 software, follow 
the procedure below for Windows or on page 79 for 
Macintosh.Windows1Click  or 
Start
, point to 
All Programs
 or 
Programs
, then select 
EPSON
. Select 
Epson Link2
, 
then click 
Uninstaller
.
Note: 
For Windows Vista, when you see the User Account 
Control screen, click Allow.
2After the confirmation dialog box appears, click 
Yes
.
You cannot print.Cause What to do
The printer is not supported.Make sure your printer is 
supported. See page 60.
The printer’s power is off. Turn on the printer.
The USB cable is not 
connected correctly.See “Connecting the Viewer to a 
Printer” on page 60 and reconnect 
the cable.
You cannot print a JPEG 
image.Make sure the JPEG image does 
not exceed 4600 pixels in either the 
vertical or horizontal direction. 
						

							Maintenance and Troubleshooting 79
3When you see a message that the uninstall is complete, 
click 
Finish
.
4If you see a message asking you to restart, click 
Restart 
Now.
Macintosh1Connect the viewer to your Macintosh.
2Double-click the 
P-7000
 drive on your desktop.
3Double-click the installation software icon.
4Select 
Custom Install.
5Select 
Epson Link2
.
6On the software installation screen, select 
Uninstall.
7When you see a message asking you to restart, click 
Restart Now.
Resetting the ViewerIf the viewer stops working, or you want to restore its 
default settings, you can reset it. 
Gently insert the end of a paper clip into the 
Reset
 button 
next to the viewer’s USB ports.
The viewer shuts off, resets to its default settings, and comes 
back on. 
						

							Maintenance and Troubleshooting 80
Replacing the BatteryYou can purchase a replacement lithium-ion battery 
(B32B818262) from an Epson authorized reseller. 
To find the nearest reseller, call 800-GO-EPSON 
(800-463-7766). Or you can purchase online at 
www.epsonstore.com (U.S. sales) or www.epson.ca 
(Canadian sales). Where To Get HelpEpson provides these technical support services:Internet Support Visit Epson’s support website for solutions to common 
problems with your viewer. You can download software and 
documentation, get FAQs and troubleshooting advice, or 
e-mail Epson with your questions.
Speak to a Support RepresentativeBefore you call Epson for support, please have the following 
information ready:❍
Product name (Epson P-7000)
❍
Product serial number (located on the bottom of the 
viewer)
❍
Proof of purchase (such as a store receipt) and date of 
purchase
❍
Computer configuration
❍
Description of the problem
Then call:
❍
U.S.: (562) 276-4303, 6
AM
 to 6
PM
, Pacific Time, 
Monday through Friday. 
❍
Canada: (905) 709-3839, 6
AM
 to 6
PM
, Pacific Time, 
Monday through Friday.
Days and hours of support are subject to change without 
notice. Toll or long distance charges may apply.