Epson L220 User Guide
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Related tasks Selecting BasicPrintSettings -OS X Selecting BasicPrintSettings -Windows Related topics Loading Paper Solving PrintQuality Problems Check thesesections ifyour printouts haveproblems withprint quality, butyour image looksfineonyour computer screen. White orDark Lines inPrintout Blurry orSmeared Printout Faint Printout orPrintout HasGaps Grainy Printout Incorrect Colors Parent topic:Solving Problems Related topics Solving Scanned ImageQuality Problems White orDark Lines inPrintout If you notice whiteordark lines inyour prints (alsocalled banding), trythese solutions beforeyoureprint: • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • Make surethepaper typesetting matches thetype ofpaper youloaded. • Make sureyouloaded theprintable sideofthe paper correctly foryour product. • Turn offany high speed settings inyour product software. • Align theprint head. • You may need torefill theink. Visually checktheinklevels. Parent topic:Solving PrintQuality Problems Related concepts Print Head Cleaning Print Head Alignment 151
Related references Paper orMedia TypeSettings Related tasks Transporting YourProduct Refilling theInkTanks Selecting PrintingPreferences -OS X Blurry orSmeared Printout If your printouts areblurry orsmeared, trythese solutions: • Make sureyourpaper isnot damp, curled, old,orloaded incorrectly inyour product. • Use asupport sheetwithspecial paper,orload special paperonesheet atatime. • Make sureyourpaper meets thespecifications foryour product. • Use Epson papers toensure propersaturation andabsorption ofgenuine Epsoninks. • Make surethepaper typesetting inyour product software matches thetype ofpaper youloaded. • Remove eachsheet fromtheoutput trayasitis printed. • Avoid handling printouts onglossy paperrightafter printing toallow theinktoset. • Turn offany high speed settings inyour product software. • Ifyou print onboth sides ofasheet ofpaper, smudges mayappear onthe reverse sideofheavily saturated ordark images. Ifone side ofasheet willcontain alighter image ortext, print thatside first. Make suretheinkhas dried before reloading thepaper toprint onthe other side. • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • Align theprint head. • Clean thepaper path. Note: Yourproduct willnot operate properly whiletiltedatan angle. Placeiton aflat, stable surface that extends beyondthebase ofthe product inall directions. Parent topic:Solving PrintQuality Problems Related concepts Print Head Cleaning Print Head Alignment 152
Related references Available EpsonPapers Paper Specifications Related tasks Selecting BasicPrintSettings -OS X Selecting BasicPrintSettings -Windows Selecting PrintingPreferences -OS X Transporting YourProduct Cleaning thePaper Path Related topics Loading Paper Faint Printout orPrintout HasGaps If your printouts arefaint orhave gaps, trythese solutions: • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • The inklevels maybelow. Visually checktheinklevels. • Make surethepaper typesetting matches thetype ofpaper youloaded. • Make sureyourpaper isnot damp, curled, old,orloaded incorrectly inyour product. • Align theprint head. • Clean thepaper path. Parent topic:Solving PrintQuality Problems Related concepts Print Head Cleaning Print Head Alignment Related tasks Selecting BasicPrintSettings -OS X Selecting BasicPrintSettings -Windows Cleaning thePaper Path Refilling theInkTanks 153
Related topics Loading Paper Grainy Printout If your printouts aregrainy, trythese solutions: • Make sureyouloaded theprintable sideofthe paper correctly foryour product. • Select ahigher printquality setting andturn offany high speed settings inyour product software. • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • Align theprint head. • You may need toincrease theimage resolution orprint asmaller size;seeyour software documentation. Note: Images fromtheInternet maybelow resolution andnotresult inahigh quality printout. • Ifyou enlarged theimage inan image-editing program,youneed toincrease theresolution settingto retain ahigh image quality. Increase theresolution bythe same amount youincreased theimage size. For example, ifthe resolution is300 dpi(dots perinch) andyouwilldouble theimage sizelater, change theresolution settingto600 dpi. Note: Higher resolution settingsresultinlarger filesizes, which takelonger toprocess andprint. Consider thelimitations ofyour computer systemwhenselecting aresolution, andselect thelowest possible resolution thatproduces acceptable qualitytokeep filesizes manageable. Parent topic:Solving PrintQuality Problems Related concepts Print Head Alignment Related tasks Selecting BasicPrintSettings -OS X Selecting PrintingPreferences -OS X Selecting Additional LayoutandPrint Options -Windows Related topics Loading Paper 154
Incorrect Colors If your printouts haveincorrect colors,trythese solutions: • Make suretheBlack/Grayscale orGrayscale settingisnot selected inyour printer software. • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • The inklevels maybelow and youmay need torefill theink. Visually checktheinklevels. Alsomake sure youfilled thetanks withthecorrect colorsofink. • Your printed colorscannever exactly matchyouron-screen colors.However, youcanuseacolor management systemtoget asclose aspossible. Tryusing thecolor management optionsinyour printer software. • For best results, usegenuine Epsoninkand paper. Parent topic:Solving PrintQuality Problems Related concepts Print Head Cleaning Related references Available EpsonPapers Related tasks Selecting Additional LayoutandPrint Options -Windows Refilling theInkTanks Managing Color-OS X Solving Scanning Problems Check thesesolutions ifyou have problems scanningwithyour product. Scanning SoftwareDoesNotOperate Correctly Cannot StartEpson Scan Parent topic:Solving Problems Scanning SoftwareDoesNotOperate Correctly If your scanning softwaredoesnotoperate correctly, trythese solutions: • Make sureyourcomputer hasadequate memoryandmeets thesystem requirements foryour operating system. 155
• Make sureyourcomputer isnot running inapower-saving mode,suchassleep orstandby. Ifso, wake yoursystem andrestart yourscanning software. • Ifyou upgraded youroperating systembutdidnot reinstall yourscanning software, tryreinstalling it. Parent topic:Solving Scanning Problems Related references Windows SystemRequirements OS XSystem Requirements Cannot StartEpson Scan If you cannot startEpson Scan,trythese solutions: • Make sureyourproduct isturned onand anyinterface cablesaresecurely connected atboth ends. • Make sureEpson Scanisselected inyour scanning program. • Make sureyourcomputer isnot running inapower-saving mode,suchassleep orstandby. Ifso, wake yoursystem andrestart Epson Scan. • Check theconnection settingandtesttheconnection usingEpson ScanSettings: Windows 8.x:Navigate tothe Apps screen andselect EPSON ScanSettings .Make surethecorrect Connection settingisselected, thenclicktheTest button. Windows (otherversions) :Click orStart >All Programs orPrograms >EPSON >EPSON Scan >EPSON ScanSettings .Make surethecorrect Connection settingisselected, thenclickthe Test button. OS X:Open theApplications folder,clickEpson Software ,and click EPSON ScanSettings .Make sure thecorrect Connection settingisselected, thenclicktheTest button. • Make sureyoudonot have multiple versions ofEpson Scaninstalled. Ifyou do,uninstall bothversions and install oneversion. • Ifyou upgraded youroperating systembutdidnot reinstall EpsonScan,tryreinstalling it. Parent topic:Solving Scanning Problems Related tasks Scanning withOSXUsing Image Capture Related topics Starting aScan 156
Solving Scanned ImageQuality Problems Check thesesections ifa scanned imageonyour computer screenhasaquality problem. Image Consists ofaFew Dots Only Line ofDots Appears inAll Scanned Images Straight Linesinan Image Appear Crooked Image isDistorted orBlurry Image Colors arePatchy atthe Edges Image isToo Dark Back ofOriginal ImageAppears inScanned Image Ripple Patterns Appearinan Image Image isScanned Upside-Down Scanned ImageColors DoNot Match Original Colors Scan AreaisNot Adjustable inThumbnail Preview Scanned ImageEdges areCropped Parent topic:Solving Problems Related topics Solving PrintQuality Problems Image Consists ofaFew Dots Only If your scanned imageconsists onlyofafew dots, trythese solutions: • Make sureyouplaced youroriginal forscanning facingthecorrect way. • Ifyou arescanning usingtheEpson ScanBlack &White setting, adjusttheThreshold settingand scan again. Parent topic:Solving Scanned ImageQuality Problems Related references Available ImageAdjustments -Home Mode Available ImageAdjustments -Full Auto Mode Available ImageAdjustments -Office Mode Available ImageAdjustments -Professional Mode Related topics Placing Originals onthe Product 157
Line ofDots Appears inAll Scanned Images If a line ofdots appears inall your scanned images,cleanthescanner glasswithasoft, dry,lint-free cloth oruse asmall amount ofglass cleaner onthe cloth, ifnecessary. Papertowels arenot recommended. Caution: Donot spray glasscleaner directlyonthe scanner glass. Parent topic:Solving Scanned ImageQuality Problems Related tasks Cleaning YourProduct Straight Linesinan Image Appear Crooked If straight linesinan original appearcrooked inascanned image,makesuretoplace youroriginal straight whenyouscan it. Parent topic:Solving Scanned ImageQuality Problems Related topics Placing Originals onthe Product Image isDistorted orBlurry If a scanned imageappears distorted orblurry, trythese solutions: • Make sureyouroriginal isnot wrinkled orwarped. Thismay prevent theoriginal fromlaying flatonthe scanner glass. • Do not move youroriginal oryour product duringscanning. • Your product willnot operate properly whiletiltedatan angle. Placeiton aflat, stable surface that extends beyondthebase ofthe product inall directions. • Adjust theseEpson Scansettings (ifavailable) andtryscanning again: • Select theUnsharp Masksetting. • Adjust theAuto Exposure setting. • Increase theResolution setting. Parent topic:Solving Scanned ImageQuality Problems Related topics Selecting EpsonScanSettings 158
Image Colors arePatchy atthe Edges If you arescanning athick orwarped original, coveritsedges withpaper toblock external lightasyou scan it. Parent topic:Solving Scanned ImageQuality Problems Image isToo Dark If your scanned imageistoo dark, trythese solutions: • Adjust theseEpson Scansettings (ifavailable) andtryscanning again: • Auto Exposure • Brightness • Histogram Adjustment • Check thebrightness andcontrast settingsofyour computer monitor. Parent topic:Solving Scanned ImageQuality Problems Related topics Selecting EpsonScanSettings Back ofOriginal ImageAppears inScanned Image If an image fromtheback ofathin original appears inyour scanned image,placeapiece ofblack paper on the back ofthe original andscan itagain. Parent topic:Solving Scanned ImageQuality Problems Ripple Patterns Appearinan Image You may seearipple pattern (calledamoir é) in scanned imagesofprinted documents. Thisiscaused by interference fromdiffering pitchesinthe scanners screenandyour originals halftonescreen.To reduce thiseffect, adjusttheseEpson Scansettings (ifavailable) andtryscanning again: • Select theDescreening setting. • Select alower Resolution setting. Parent topic:Solving Scanned ImageQuality Problems Related topics Selecting EpsonScanSettings 159
Image isScanned Upside-Down Your product scansusingtheAuto Photo Orientation setting.Thissetting checks thepreview image for faces, thesky, andother features, andthen correctly rotatesthephoto whenitis scanned, if necessary. Ifyour photo isnot oriented correctly usingthisoption, deselect theAuto Photo Orientation setting andscan again. Note: AutoPhoto Orientation willnot work when youscan newspapers, magazines,documents, illustrations, orline art,orimages smallerthan2inches (5.1cm)onany side. Parent topic:Solving Scanned ImageQuality Problems Related tasks Scanning inFull Auto Mode Scanned ImageColors DoNot Match Original Colors Printed colorscannever exactly matchthecolors onyour computer monitorbecause printersand monitors usedifferent colorsystems: monitorsuseRGB (red,green, andblue) andprinters typically use CMYK (cyan,magenta, yellow,andblack). Check thecolor matching andcolor management capabilitiesofyour computer, displayadapter, andthe software youareusing tosee ifthey areaffecting thepalette ofcolors youseeonyour screen. To adjust thecolors inyour scanned image,adjusttheseEpson Scansettings (ifavailable) andtry scanning again: • Change theImage Typesetting andexperiment withdifferent combinations ofthe next settings. • Adjust theTone Correction setting. • Adjust theAuto Exposure setting. Parent topic:Solving Scanned ImageQuality Problems Related topics Selecting EpsonScanSettings Scan AreaisNot Adjustable inThumbnail Preview If you cannot adjustthescan areawhile viewing aThumbnail previewinEpson Scan,trythese solutions: • Create ascan areabydrawing amarquee onyour preview imageandadjusting itas necessary. • Switch toNormal preview mode,ifavailable, andpreview yourimage again. Parent topic:Solving Scanned ImageQuality Problems 160