Epson Gt20000 User Guide

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Uninstalling other Epson applications
Follow these steps to uninstall applications you do not need.
For Windows
Note:
❏For Windows Vista, you need an administrator account and password if you log on as a 
standard user.
❏For Windows XP, you must log on to a Computer Administrator account.
❏For Windows 2000, you must log on as a user with administrative privileges (belonging to the 
Administrator group).
1. Do one of the following.
Windows Vista: Click the start...

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For Mac OS X
Note:
❏To uninstall applications, you must log on to a Computer Administrator account. You cannot 
uninstall programs if you log on to as a Limited account user.
❏Depending on the application, the Installer may be separated from the Uninstaller.
1. Quit all running applications.
2. Insert the Epson scanner software CD-ROM into your Macintosh.
3. Double-click the Mac OS X icon in the Epson folder. You see the CD Installer screen. 
4. Click Custom...

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Appendix A 
Where To Get Help
New :See comments to select sections you need. The word other indicates products except for inkjet, SPC, Page, and SIDM.
Technical Support Web Site
New :Only inkjet, SPC, and Scanner products are used in this section.Epson’s Technical Support Web Site provides help with problems that cannot be solved 
using the troubleshooting information in your product documentation. If you have a Web 
browser and can connect to the Internet,...

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❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the software applications you normally use with your product
Help for Users in North America
New :Use Inkjet, SPC, and other products Only.(general)Epson provides the technical support services listed below.
Internet Support
Visit Epson’s support website at http://epson.com/support and select your product for 
solutions to common problems. You can download...

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Help for Users in Latin America
New :Use Page (pagebusiness)and Scanner products only.Electronic support services are available 24 hours a day at the following web sites:
To speak with a customer support representative, call one of the numbers below:
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact 
EPSON Customer support.
Help for Users in Australia
New :For all productsEpson Australia wishes to provide you...

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Internet URL http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the 
occasional surf! The site provides a download area for drivers, Epson contact points, new 
product information and technical support (e-mail).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make sure our clients have access to 
advice. Operators on the Helpdesk can aid you in installing, configuring and operating your 
Epson...

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Help for Users in Thailand
New :For all productsContacts for information, support, and services are:
World Wide Web (http://www.epson.co.th)
Information on product specifications, drivers for download, Frequently Asked Questions 
(FAQ), and e-mail are available.
Epson Hotline (Phone: (66)2685-9899)
Our Hotline team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair...

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Epson Service Center
Help for Users in Hong Kong
New :For All productsTo obtain technical support as well as other after-sales services, users are welcome to 
contact Epson Hong Kong Limited.
Internet Home Page
Epson Hong Kong has established a local home page in both Chinese and English on the 
Internet to provide users with the following information:
❏Product information
Phone (62) 21-572 4350
Fax (62) 21-572 4357
Jakarta Mangga Dua Mall 3rd floor No 3A/B
Jl....

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❏Answers to Frequently Asked Questions (FAQs)
❏Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Technical Support Hotline
You can also contact our technical staff at the following telephone and fax numbers:
Help for Users in Malaysia
New :For All productsContacts for information, support, and services are:
World Wide Web (http://www.epson.com.my)
❏Information on product specifications, drivers for...

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Help for Users in India
New :For all productsContacts for information, support, and services are:
World Wide Web (http://www.epson.co.in)
Information on product specifications, drivers for download, and products enquiry are 
available.
Epson India Head Office - Bangalore
Epson India Regional Offices:
Helpline
For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a 
Toll-free number.
For Service (CDMA & Mobile Users) - 3900 1600...