Epson Gt15000 User Guide

							
 
Home > Scanning Special Projects 
Assigning a Program to a Scanner Button
Assigning a Project Program in Epson Event Manager to a Scanner Button 
Each scanner button opens a pre-selected program when you press it. The \
default programs they open and the default 
actions they perform are described in the table below.
Button Default action
 Start Epson Scan starts.
 CopyEpson Copy Utility starts. 
 E-mail
Epson Scan starts. After you scan, the Send File Via E-mail window appea\
rs.
 PDF The Scan to PDF window appears.
Assigning a Project Program in Epson Event Manager to a Scanner Button
You can assign any of the scanner buttons to open a program in the Epson\
 Event Manager to make scanning your 
projects even quicker.
Do one of the following to start Epson Event Manager:
Windows 8: Navigate to the Start screen > Event Manager.
Windows 7/Vista/XP: Select the start button or Start > Programs or All Programs > Epson Software > 
Event Manager.
Mac OS X: Select Applications > Epson Software, and double-click the Launch Event Manager icon. 
You see the Button Settings tab in Epson Event Manager. 
						

							
Click the arrow in the list next to the button name, then select the act\
ion you want to 
assign. 
Click Close to close the Epson Event Manager window.
Now whenever you press the button you assigned, the action you selected \
opens.
Note:
If you need help using Epson Event Manager, click the 
 icon in the upper right corner of the screen.
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Home > Maintenance 
Cleaning the Scanner
To keep your scanner operating at its best, clean it periodically using \
the following procedure.
Caution:Do not press the glass surface of the document table with any force.
Be careful not to scratch or damage the glass surface of the document ta\
ble, and do not use a 
hard or abrasive brush to clean it. A damaged glass surface can decrease\
 the scan quality.
Never use alcohol, thinner, or corrosive solvent to clean the scanner. T\
hese chemicals can 
damage the scanner components and the case.
Be careful not to spill liquid into the scanner mechanism or electronic \
components. This could 
permanently damage the mechanism and circuitry.
Do not spray lubricants inside the scanner.
Never open the scanner case.
Turn off the scanner.
Unplug the AC adapter from the scanner.
Clean the outer case with a cloth dampened with mild detergent and water\
.
If the glass surface of the document table gets dirty, clean it with a s\
oft, dry cloth. If the glass surface is stained 
with grease or some other hard-to-remove material, use a small amount of\
 glass cleaner on a soft cloth to remove 
it. Wipe off all remaining liquid.
Caution:
Do not spray glass cleaner directly on the scanner glass.
Make sure that no dust builds up on the surface of the document table. D\
ust can cause spots in your scanned 
images.
If the underside of the ADF gets dirty, clean it as described in Step 4.\
 Also, be sure to clean the left side of the 
document table. 
						

							
a. underside of ADF 
b. left side of document table 
						

							
 
Home > Maintenance 
Replacing the Scanner Light Source
The luminosity of the scanner light source declines over time. If the li\
ght source breaks or becomes too dim to operate 
normally, the scanner stops working and both the Ready and Error lights \
rapidly flash. When this happens, the light 
source assembly must be replaced by a professional. For details, contact\
 Epson. See Contacting Epson Support for 
more information.
Caution:
Never open the scanner case. If you think repairs or adjustments are nec\
essary, contact Epson. 
						

							
 
Home > Maintenance 
Transporting the Scanner
Before you transport the scanner for a long distance or store it for an \
extended period of time, you need to lock the 
scanner’s carriage to prevent damage.
Make sure the carriage is in the home position on the left side of the s\
canner. If the carriage is not in the home 
position, turn on the scanner and wait until the carriage moves to the h\
ome position.
Turn off the scanner, then unplug the AC adapter cord.
Disconnect all the cables from the scanner.
Push in the transportation lock on the back of the scanner.
Attach the packing materials that came with the scanner, then repack the\
 scanner in its original box or a similar 
box that fits the scanner snugly. 
						

							
 
Home > Solving Problems 
Scanner Problems
The Lights Are Flashing 
The Scanner Does Not Turn On 
The Scanner Does Not Turn Off 
The Scanner Turns Off 
You Cannot Start Epson Scan 
Pressing the Start Button Does Not Start the Correct Program 
The Lights Are Flashing
When an error occurs, the scanner cancels operating and the Error and Re\
ady lights indicate the error type.Error light 
(Orange) Ready light 
(Green)Meaning
Flashing  OffAn error has occurred. 
Make sure the transportation lock is unlocked.
Make sure the scanner is connected to your computer 
properly. See the Start Here sheet for instructions on 
connecting the scanner to your computer.
Make sure the scanner software is fully installed. See the 
Start Here sheet for instructions on installing the scanner 
software.
Paper is jammed in the ADF. Remove the jammed paper from 
the ADF. See Paper Jams in the Automatic Document Feeder.
Turn off the scanner and turn it on again. If the Error and 
Ready lights are still flashing, the scanner may be 
malfunctioning, or the scanner light source may need to be 
replaced. See Contacting Epson Support for details.
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The Scanner Does Not Turn On
Make sure your scanner’s AC adapter is securely connected to the scan\
ner and a working electrical outlet.
Make sure the electrical outlet works. If necessary, test it by plugging\
 in another electrical device and turn it on. Top
 
The Scanner Does Not Turn Off
Make sure the scanning software is not running. 
						

							
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The Scanner Turns Off
This behavior is expected. This product will enter sleep mode after a pe\
riod of time. This setting can not be changed.Top
 
You Cannot Start Epson Scan
Make sure the scanner is turned on.
Turn off the scanner and computer, then check the interface cable connec\
tion between them to make sure it is 
secure.
Use the USB cable that came with your scanner or that is indicated in USB Interface.
Note:
A USB cable is not bundled with the scanner in some areas.
Connect the scanner directly to the computer’s USB port or through on\
e USB hub only. The scanner may not 
work properly when connected to the computer through more than one USB h\
ub.
Make sure your computer supports USB.
If you are using any TWAIN-compliant program, such as Adobe Photoshop El\
ements, make sure that the correct 
scanner is selected as the Scanner or Source setting.
If you upgraded your computer’s operating system, you need to reinsta\
ll Epson Scan. Uninstall Epson Scan as 
described in Uninstalling Your Scanning Software, then reinstall it as described in the Start Here sheet.
For Windows only: 
Make sure your scanner’s name appears under Imaging device without a \
(?) or an exclamation (!) mark in the Device 
Manager window. If the scanner’s name appears with one of these marks\
 or as an Unknown device, uninstall Epson Scan 
as described in Uninstalling Your Scanning Software, then reinstall it as described in the Start Here sheet.
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Pressing the Start Button Does Not Start the Correct Program
Make sure Epson Scan is installed correctly. 
Windows Vista and XP: Click the Events tab in your scanner’s Properties window and make sure Take no 
action is not selected. Also, make sure the Start Button is selected in the Select an event list box, and Start 
this program is selected.
Mac OS X: Make sure you are logged on as the user who installed the scanner softw\
are. Other users must first 
start Epson Scanner Monitor in the Applications folder and then press th\
e 
 Start button to scan.Top
  
						

							
 
Home > Solving Problems 
Automatic Document Feeder Problems
You Cannot Scan Using the ADF 
Paper Jams in the Automatic Document Feeder 
You Cannot Scan Using the ADF
Make sure you have selected either Office Mode or Professional Mode in Epson Scan. See Changing the Scan 
Mode for instructions.
Make sure Auto Detect (Office Mode only) or ADF is selected as the Document Source setting in Epson Scan. 
See Scanning in Office Mode Using the ADF or Scanning in Professional Mode Using the ADF for instructions.
Do not feed photographs, valuable original artwork, or documents printed\
 on thick media into the ADF as it may 
cause a jam, damage the ADF feed mechanism, or damage the original.
If the ADF is open, close it and try scanning again.Top
 
Paper Jams in the Automatic Document Feeder
If paper jams inside the ADF, open the ADF and remove any paper from the\
 document table. Then look to see if paper is 
extending from either end of the feeder.
Do not feed photographs, valuable original artwork, or documents printed\
 on thick media into the ADF as it may cause a 
jam, damage the ADF feed mechanism, or damage the original.
If paper is still jammed, follow these steps.
Turn off the scanner.
If the ADF is open, close it.
Open the top cover of the ADF. 
						

							
Remove the jammed paper.
Note:
Remove any pages remaining in the input tray.
If more of the paper extends into the output tray, gently pull the paper\
 out in the direction 
shown.