Epson F3200 Manual

							39
Problem Solving
Troubleshooting
When the indicators provide no help
If any of the following problems occur and the indicators do not offer a solution, refer to the pages
given for each problem.
Problems relating to images
■No images appear
●No images appear   p.39
Projection does not start, the projection area is
completely black, the projection area is
completely blue, etc.
●Moving images are not displayed 
p.40
Moving images played on computer are not
displayed. 
●The message Not Supported is 
displayed p.40
●The message No Signal is displayed 
p.41
●Images are fuzzy or out of focus  p.41
●Interference or distortion appear in 
images p.41
Problems such as interference, distortion or
black & white checked patterns appear.
●Image is truncated (large) or 
small p.42
Only part of the image is displayed.
●Image colors are not right  p.42
The whole image appears purplish or
greenish, images are black & white, colors
appear dull, etc.
(Computer monitors and LCD screens have
different color reproduction performance, so
that the colors projected by the projector and
the colors appearing on the monitor may not
necessarily match, but this is not a sign of a
problem.)
●Images appear dark p.43
●Projection stops automatically p.43
●Power does not turn on  p.43●The remote control does not 
work p.44
Have you pressed the [Power] 
button?Press   on the remote control or   on the projector’s control 
panel.
Is the main power switch 
turned off?Turn on the main power switch at the rear of the projector.
Are all of the indicators 
switched off?Disconnect the power cable and then reconnect it. p.14
Check the circuit breaker to see if power is being supplied. 
Is blank mode active?Press   on the remote control to cancel the blank function.
Is a video signal being input?Check that the power for the connected equipment is turned on. If 
the Messages menu command has been set to On, messages 
relating to the image signals will be displayed.
 Settings - Display - Messages p.34
Problems relating to images
Problems when projection startsProblems with the remote control 
						

							40
Problem Solving
■Moving images are not displayed
■The message Not Supported is displayed Are the image signal format 
settings correct?If a composite video
  or S-Video  signal is being input
If projection does not occur when the Video Signal menu 
command is set to Auto, select the signal format that matches the 
signal source.
Settings - Input Signal - Video Signal p.35
If the signal source is connected to the [Component] input port
If projection does not occur when the Component in the Input 
Signal menu command is set to Auto, set the signal format that 
matches the signal that is being projected from the connected 
equipment. 
Settings - Input Signal - Component p.35
Have the configuration menu 
settings been made correctly?Try resetting all of the current settings.  p.36
Were the projector and computer 
connected while their power was 
already turned on?If the connection is made while the power is already turned on, the 
function [Fn] key that switches the computers video signal to 
external output may not work. Turn the power for the computer that 
is connected to the projector off and then back on again.
Is the computer image signal set 
to output simultaneously both 
externally and to the LCD 
monitor?
 
When attempting to display images simultaneously on an external 
monitor and an LCD monitor, moving images may not be displayed 
due to specifications of the computer. Set the image signal to output 
only externally.
Computer documentation, under a title such as External 
output or Connecting an external monitor
Are the image signal format 
settings correct?If a composite video or S-Video is being input
If projection does not occur when the Video Signal menu 
command is set to Auto, select the signal format that matches the 
signal source.
Settings - Input Signal - Video Signal p.35
If the signal source is connected to the [Component] input port
If projection does not occur when the Component in the Input 
Signal menu command is set to Auto, set the signal format that 
matches the signal that is being projected from the connected 
equipment.  Settings - Input Signal - Component p.35
Does the mode match the 
frequency and resolution of the 
image signals?Use the Resolution menu command to check the signals being 
input, and check the List of Supported Monitor Displays to make 
sure that the signals are compatible.
Info - Resolution p.29
List of Supported Monitor Displays p.51
When a computer is 
connected
Only when projecting images 
from a laptop computer or 
computer with a built-in LCD 
screen
Only when projecting 
computer images 
						

							41
Problem Solving
Troubleshooting
■The message No Signal is displayed
■Images are fuzzy or out of focus
■Interference or distortion appear in images
Are the cables connected 
correctly?Check that all of the cables required for projection are securely 
connected. p.12
Has the correct video input port 
been selected?Press   , ,  ,  ,   or 
 on the remote control or   on the projector’s control 
panel to change the image source.  p.15
Is the power for the connected 
equipment turned on?Turn the power on for the devices.
Are the image signals being 
output to the projector?If the image signals are only being output to the computers LCD 
monitor, you need to change the output.
For some computer models, when the image signals are output 
externally, they no longer appear on the LCD monitor.
Computer documentation, under a title such as External 
output or Connecting an external monitor
If the connection is made while the power is already turned on, the 
function [Fn] key that switches the computers video signal to 
external output may not work. Turn the power for the projector and 
the computer off and then back on again.   p.14
Has the focus been adjusted 
correctly?Adjust the focus.  p.16
Is the lens cover still attached?Remove the lens cover.
Is the projector at the correct 
distance?The recommended distance from the projector to the screen is 
within 87 to 1276 cm for a screen size of 16:9, and 107 to 1562 cm 
for a screen size of 4:3. Set up the projector so that the projection 
distance is within this range. p.10
Has condensation formed on the 
lens?If the projector is suddenly taken from a cold environment to a 
warm environment or if sudden ambient temperature changes 
occur, condensation may form on the surface of the lens, and this 
may cause the images to appear fuzzy. Set the projector up in the 
room approximately one hour before it is to be used. If 
condensation forms on the lens, turn off the projector, disconnect 
the power cable and wait for the condensation to disappear.
Are the image signal format 
settings correct?If a composite video or S-Video is being input
If projection does not occur when the Video Signal menu 
command is set to Auto, select the signal format that matches the 
signal source.
Settings - Input Signal - Video Signal p.35
If the signal source is connected to the [Component] input port
If projection does not occur when the Component in the Input 
Signal menu command is set to Auto, set the signal format that 
matches the signal that is being projected from the connected 
equipment. Settings - Input Signal - Component p.35
Are the cables connected 
correctly?Check that all of the cables required for projection are securely 
connected. p.12
Only when projecting 
images from a laptop 
computer or computer 
with a built-in LCD 
screen 
						

							42
Problem Solving
■Image is truncated (large) or small
■Image colors are not right
Is an extension cable being 
used?If an extension cable is used, interference may increase. Try 
connecting a signal amplifier.
Have the Sync.  and 
Tracking
  settings been 
adjusted correctly?
The projector has an automatic adjustment function that causes the 
optimum images to be projected. However, for some types of 
signal, the correct adjustments may not be obtained even after 
automatic adjustment is carried out. In such cases, use the 
Tracking and Sync. menu commands to make the adjustments.
Signal -  Tracking, Sync. p.31
Has the correct resolution been 
selected?Set the computer so that the signals that are output are compatible 
with this projector. 
List of Supported Monitor Displays p.51
Computer documentation
Has the correct aspect  been 
selected?Press   to select the aspect that corresponds to the input 
signal. p.18
If images with subtitles are being projected using Zoom, use the 
Zoom Caption Pos. menu command to adjust the images. 
p.31
Has the Position setting been 
adjusted correctly?Use the Position the menu command to make the adjustment.
Signal - Position p.32
Has the computer been set for 
dual display?If the dual display setting has been activated by the connected 
computer, only half of the images on the computer screen is 
displayed by the projector. To display the whole of the image on the 
computer screen, turn off the dual display setting.
Computer video driver documentation
Has the correct resolution been 
selected?Set the computer so that the signals that are output are compatible 
with this projector.  
List of Supported Monitor Displays p.51
Computer documentation
Are the image signal format 
settings correct?If a composite video  or S-Video  is being input
If projection does not occur when the Video Signal menu 
command is set to Auto, select the signal format that matches the 
signal source.
Settings - Input Signal - Video Signal p.35
If the signal source is connected to the [Component] input port
If projection does not occur when the Component in the Input 
Signal menu command is set to Auto, set the signal format that 
matches the signal that is being projected from the connected 
equipment.  Settings - Input Signal - Component p.35
Are the cables connected 
correctly?Check that all of the cables required for projection are securely 
connected. p.12
Has the image contrast  
been adjusted correctly?Use the Contrast menu command to adjust the color.
 Image - Contrast p.30
Has color been adjusted 
appropriately?Use the Advanced menu command to adjust the color. 
Image - Advanced p.30
Only when projecting 
computer images
Only when projecting 
computer images
Only when projecting 
computer images
Only when projecting 
computer images 
						

							43
Problem Solving
Troubleshooting
■Images appear dark
■Projection stops automatically
Problems when projection starts
■Power does not turn on
Have the color intensity and tint 
been adjusted correctly?Use the Color Saturation and Tint menu commands to adjust 
the color and tint.
  Image - Color Saturation, Tint p.30
Has the image brightness been 
adjusted correctly?Use the Brightness menu commands to make the adjustments.
 Image - Brightness p.30
Has the image contrast 
been adjusted correctly?Use the Contrast menu command to adjust the color.
 Image - Contrast p.30
Is the lamp due for 
replacement?When the lamp is nearly due for replacement, the images will 
become darker and the color quality will become poorer. When this 
happens, the lamp should be replaced with a new one.  p.48
Is sleep mode active?When Sleep Mode has been set to On, the lamp turns off 
automatically if no signal is input for about 30 minutes, and the 
projector switches to standby mode. Press the   button on the 
remote control or the   button on the projectors control panel 
to turn the projectors power back on. To cancel the sleep mode 
setting, change Sleep Mode menu command to Off.
Settings - Sleep Mode p.33
Have you pressed the [Power] 
button?Press   on the remote control or   on the projectors control 
panel.
Is Child Lock set to On?If the Child Lock menu command is set to On, press   on the 
projectors control panel for about 3 seconds or press   on the remote 
control to turn the power on.
Settings - Child Lock p.33
Is Control Panel Lock set to 
On?If the Control Panel Lock menu command is set to On, all 
buttons on the projector’s control panel are disabled. Press   on 
the remote control.
Settings - Control Panel Lock p.34
Are all of the indicators 
switched off?Disconnect the power cable and then reconnect it.  p.14
Check the circuit breaker to see if power is being supplied.
Do the indicators turn off and on 
when the power cable is 
touched?Turn the power off, disconnect the power cable and then reconnect 
it. If this does not solve the problem, there may be a problem with 
the power cable. Then contact your local dealer or the nearest 
address provided in the Support and Service Guide. Epson 
Projector Contact List
Only when projecting 
images from a video 
source 
						

							44
Problem Solving
Problems with the remote control
■The remote control does not work
Is the remote control light-
emitting area facing towards the 
remote control light-receiving 
area when it is operated?Face the remote control towards the remote control light-receiving 
area.
Operating range  p.13
Is the remote control too far 
from the projector?The operating range for the remote control is approximately 10m. 
p.13
Is direct sunlight or strong light 
from fluorescent lamps shining 
onto the remote control light-
receiving area?Set the projector up in a location where strong light will not shine 
onto the remote control light-receiving area.
Are the batteries dead, or have 
the batteries been inserted 
correctly?Insert new batteries, while making sure that they face correctly.  
p.13 
						

							45
Appendix
Maintenance
This section describes maintenance tasks such as cleaning the projector and replacing consumable parts.
Cleaning
You should clean the projector if it becomes dirty or if the quality of projected images starts to
deteriorate.
Cleaning the air filter
If the air filter becomes blocked with dust and the message The projector is overheating. Make sure
nothing is blocking the air vent, and clean or replace the air filter is displayed, clean the air filter.
Remove the air filter cover.
Press the knobs to release the catches, and then
pull the cover upward.
Take out the air filter.
Tap the air filter four or five times with the 
surface facing downwards to shake off the 
dust.
Hold the filter at the other side and tap it again to
shake off the dust.
Do not use sprays containing a flammable gas to remove dirt or dust which is adhering 
to parts such as the lens or filter of the projector. Because the lamp inside the projector 
becomes very hot during use, the gases may ignite and result in a fire.
•If the air filter becomes clogged with dust, it can result in overheating which may 
cause operating problems or reduce the operating life of the optical parts. It is 
recommended that you clean the air filter about once every three month. If using the 
projector in a dusty location, the air filter should be cleaned more often.
•The air filter is not washable. Also do not use detergent or solvents. 
•When using a brush for cleaning, use a soft brush with long bristles and brush the 
filter gently. If you brush too strong, dust may be pushed inside the air filter and hardly 
be removed.
Do not hit the air filter hard, otherwise it may 
become bent or broken and can no longer be used.
Front of air 
filter 
						

							46
Maintenance
Use a vacuum cleaner to remove any 
remaining dust from the surface of the air 
filter.
Install the air filter.
Install the air filter cover.
Cleaning the projector case
Clean the projector case by wiping it gently with a soft
cloth.
If the projector is particularly dirty, moisten the cloth with
water containing a small amount of neutral detergent, and
then firmly wring the cloth dry before using it to wipe the
projector case. Then wipe the case again with a soft, dry
cloth.
Cleaning the lens
To clean the lens it is preferable to use an air blower
purchased for the purpose. But alternatively you can wipe it
gently clean with a spectacle-cleaning cloth.
Do not use volatile substances such as wax, alcohol or 
thinner to clean the projector case. These can cause 
the case to warp and make the coating finish peel off.
Do not rub the lens with harsh materials or subject the 
lens to shocks, as it can easily become damaged.
Install with the 
groove faced to 
the right. 
						

							47
Maintenance
Appendix
Consumable replacement periods
Air filter replacement period
 If the air filter has been broken or the Replace message is displayed even though the
air filter has been cleaned.
Replacing the air filter p.48
Lamp replacement period
 The message Replace the lamp. appears on the screen when projection starts.
 The projected images get darker or start to deteriorate.
•The replacement warning message is set to appear after a minimum of about 3900 
hours of lamp use in order to maintain the initial brightness and quality of the 
projected images. The time taken for the message to appear will vary depending on 
usage conditions such as Color Mode settings.
If you continue to use the lamp after this period, the possibility of the lamp breaking 
becomes greater. When the lamp replacement message appears, replace the lamp 
with a new one as soon as possible, even if it is still working.
•Depending on the characteristics of the lamp and on the way it has been used, the 
lamp may become darker or stop working before the lamp warning message appears. 
You should always have a spare lamp ready in case it is needed.
•Contact your local dealer or the nearest address provided in the Epson Projector 
Contact List.
A message will be displayed.
TIP 
						

							48
Maintenance
Replacing consumables
Replacing the air filter
Replacing the lamp
Resetting the lamp operating time
Press the knobs to release the catches, 
and then pull the cover upward.
Press       or 
          to turn 
off the power, 
and then turn 
the main 
power switch 
OFF.Remove the air filter 
cover.
Dispose of used air filters properly 
in accordance with your local 
regulations. 
Frame material: PP
Filter materials: PP, PET Do not touch the lamp cover soon after 
power-off or you may get burned because 
it is very hot.
TIP
* Wait until the lamp 
cools down (takes 
approximately 1 hour).
Insert the supplied screwdriver 
of  the replacement lamp into 
the lamp cover opening switch, 
then remove the lamp cover.
Securely tighten the 
lamp fixing screws.Install the lamp cover.
Press       or           to 
turn off the power, and 
then turn the main power 
switch OFF.
Wait until the lamp has cooled 
down sufficiently before 
removing the lamp cover. If 
the lamp is very hot, you may 
get burned.
If the lamp stops working 
and needs to be replaced, 
there is the danger that the 
lamp may already be broken.
If replacing the lamp of a 
projector which has been 
installed to the ceiling, you 
should always assume that 
the lamp is broken and 
handle it with extreme care 
during removal. Furthermore, 
you should stand to the side 
of the projector, not 
underneath it.
Press       to turn on 
the power.Press              to display 
the configuration menu.The lamp operating time 
must always be reset after 
the lamp has been replaced 
with a new one.
The projector has a built-in 
counter which keeps track 
of the lamp operating time. 
When the cumulative 
operating time reaches a 
certain point, it causes the 
replacement warning 
message to be displayed.