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Epson EPL N2550DTT User Manual

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Page 271

Troubleshooting271
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An undefined error occurs (Macintosh only)
Insufficient memory to print data (Macintosh 
only)
Cause What to do
The version of the Mac OS that 
you are using is unsupported.This printer’s driver can only be used on 
Macintosh computers running Mac OS 9 
version 9.1 or later, and Mac OS X version 
10.2.4 or later.
Cause What to do
The Macintosh printer driver uses 
available memory in the system to 
process print data.Try one of the following to free...

Page 272

272Troubleshooting
Printing in the PCL6 Mode Problems
The problems listed in this section are those that you may 
encounter when printing in the PCL6 mode. All procedural 
instructions, refer to the PCL6 printer driver.
The printer does not print
The font on the printout is different from that on 
the screen
The edges of texts and/or images are not smooth
Cause What to do
The Print to file check box is 
selected in the Print dialog box.Clear the Print to file check box in the Print 
dialog box.
Cause...

Page 273

Where To Get Help273
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Appendix A 
Where To Get Help
Technical Support Web Site
Go to http://www.epson.com and select the Support section of 
your local EPSON web site for the latest drivers, FAQs, manuals 
and other downloadables.
Epsons Technical Support Web Site provides help with problems 
that cannot be solved using the troubleshooting information in 
your product documentation. If you have a Web browser and can 
connect to the Internet, access the site at:...

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274Where To Get Help ❏Product model
❏Product software version
(Click About, Version Info, or similar button in the product 
software.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the software applications you 
normally use with your product
 

Page 275

Technical Specifications275
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Appendix B 
Technical Specifications
Paper
Since the quality of any particular brand or type of paper may be 
changed by the manufacturer at any time, Epson cannot 
guarantee the quality of any type of paper. Always test samples 
of paper stock before purchasing large quantities or printing large 
jobs.
 

Page 276

276Technical Specifications
Available paper types
*1Use recycled paper only under normal temperature and humidity conditions. 
Poor quality paper may reduce print quality, or cause paper jams and other 
problems.
*2When using extra thick paper, set the Paper Type setting in the printer driver 
to Extra Thick.
Paper that should not be used
You cannot use the following paper in this printer. It may cause 
printer damage, paper jams, and poor print quality:
❏Media meant for other color laser printers,...

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Technical Specifications277
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❏Previously printed paper by any color laser printers, 
black-and-white laser printers, color copiers, black-and-white 
copiers, ink jet printers, or thermal transfer printers
❏Carbon paper, carbonless paper, thermal-sensitive paper, 
pressure-sensitive paper, acid paper, or paper that uses 
high-temperature-sensitive ink (around 210°C)
❏Labels that peel easily or labels that do not cover the backing 
sheet completely
❏Coated paper or special...

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278Technical Specifications Note:
❏The printable area varies, depending on the emulation mode in use.
❏When using ESC/Page language, there is 5-mm minimum margin 
on all sides.
 

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Technical Specifications279
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Printer
General
Printing method: Laser beam scanning and dry 
electrophotographic process
Print Quality: 1200 RIT
*1
Resolution: 600 dpi
Continuous printing 
speed
*2 (with A4/Letter):30 pages per minute or less
Paper feed: Automatic or manual feed
Paper feed alignment: Center alignment for all sizes
Input paper supply:
MP tray: Up to 150 sheets of plain paper (75 g/m²)
Up to 10 envelopes
Up to 100 sheets of transparencies
Up to 75 sheets of labels...

Page 280

280Technical Specifications
*1Resolution Improvement Technology
*2Printing speed varies by paper source or other conditions.
Environmental
Mechanical
Temperature: In use: 5 to 35°C (41 to 95°F)
Not in use:  -20 to 40°C (-4 to 104°F)
Humidity: In use:  15 to 85% RH
Not in use:  5 to 85% RH
Altitude: 3,500 meters (11,500 feet) maximum
Weight: Approx. 19.5 kg (about 43 lb), excluding the 
imaging cartridge and options
 
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