Epson C 2900 Manual

1 - 28 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.3  010-351: IOT Fuser Unit Life Over
Step CheckRemedy
Ye s N o
Possible causative parts:
FUSER UNIT (PL6.1.1)
PWBA MCU (PL8.2.13)
1Checking the life counter value of the fuser unit.
Does the life counter value show the near of the end?Warning: Start the 
operation after the 
fuser unit has 
cooled down.
Replace the fuser 
unit. (Refer to 
RRP6.1.) After 
replacement, be 
sure to clear the 
life counter value. Go to step...

1 - 29 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.4  010-397: IOT Fuser Unit Failure
Step CheckRemedy
Ye s N o
Possible causative parts:
FUSER UNIT (PL6.1.1)
HARNESS ASSY FUSING UNIT MG SFP (PL6.1.2)
PWBA LVPS (PL8.2.1)
PWBA MCU (PL8.2.13)
HARNESS ASSY LVPS MAIN MG SFP (PL9.1.3)
1Does the error still occur when the power is turned OFF and 
ON?Go to step 2. End of work.
2Checking after resetting the fuser unit.
Reseat the fuser unit.
Warning: Start the operation after...

1 - 30 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential 7Checking after replacing the fuser unit
Replace the fuser unit. (Refer to RRP6.1.)
Warning: Start the operation after the fuser unit has 
cooled down.
Does the error still occur when the power is turned OFF and 
ON?
NOTE: After replacement, be sure to clear the life 
counter value.Go to step 8. End of work.
8Checking after the PWBA LVPS.
Replace the PWBA LVPS. (Refer to RRP8.5.)
Does the error still occur when the power is...

1 - 31 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.5  010-421: IOT Fuser Unit Near Life
Step CheckRemedy
Ye s N o
Possible causative parts:
FUSER UNIT (PL6.1.1)
PWBA MCU (PL8.2.13)
1Checking the fuser unit for installation.
Is the fuser unit installed correctly?
Warning: Start the operation after the fuser unit has cooled 
down.Go to step 3.Reseat the fuser 
unit, then go step 
2.
2Does the error still occur when the power is turned OFF and 
ON?Go to step 3. End of...

1 - 32 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.6  016-500 / 016-501 / 016-502 / 116-315 / 116-317 / 116-323 / 116-324 / 116-326 / 
116-327 / 116-328 / 116-343 / 116-350 / 116-390: ESS Error
Step CheckRemedy
Ye s N o
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
1Does the error still occur when the power is turned OFF and 
ON?Replace the 
PWBA ESS SFP. 
(Refer to RRP8.3.)End of work. 

1 - 33 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.7  016-520: Ipsec Certificate Error
Step CheckRemedy
Ye s N o
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
PWBA MCU (PL8.2.13)
1Does the error still occur when the power is turned OFF 
and ON?Go to step 2. End of work.
2Checking after replacing the PWBA ESS SFP.
Replace the PWBA ESS SFP. (Refer to RRP8.3.)
Does the error still occur when the power is turned off and 
on?Replace the 
PWBA MCU.
(Refer to RRP8.9.)End of...

1 - 34 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.8  016-718: Memory Over flow
Step CheckRemedy
Ye s N o
Possible causative parts:
MEMORY CARD (OPTION) (PL8.1.15)
1Checking for memory expansion.
Is additional memory installed?
Is the additional memory installed properly?Go to step 2.Install additional 
memory. Or, re-
install it properly.
2Checking after setting the Print Mode to Standard via the 
printer driver Set the Print Mode of the printer driver to 
Standard....

1 - 35 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.9  016-720: PDL Error
Step CheckRemedy
Ye s N o
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
1Checking cable plug/unplug.
Plug and unplug the cable. (USB cable or I/F cable)
Does the error still occur when printing?Go to step 2. End of work.
2Checking after replacing the Cable.
Replace the cable. (USB cable or I/F cable)
Does the error still occur when the power is turned off and 
on?Replace the 
PWBA ESS SFP....

1 - 36 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.10  016-737 / 016-741 / 016-742 / 016-743 / 016-744 / 016-745: Download Format 
Error / Download Protect Error / Download ID Error / Download Range Error / 
Download Check Sum Error / Download header Error
Step CheckRemedy
Ye s N o
Possible causative parts:
PWBA ESS SFP (PL8.1.7)
1Checking the download file.
Was the file for C2900 downloaded?Go to step 2.Re-download the 
correct file.
2Checking the connection between PC...

1 - 37 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.11  016-753 / 016-755: PDF password error / PDF print disabled error
Step CheckRemedy
Ye s N o
Possible causative parts:
-
1Checking the PDF data.
-Enter the correct PDF document password again.
-Change the PDF document security setting.
Does the error still occur when printing?End of work.Upgrade the 
firmware.