Epson AcuLaser M2400D User Manual

Chapter 5
Cleaning and Transporting the Printer
Cleaning the Printer
The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off the
printer and clean it with a soft, clean cloth moistened with a mild detergent.
c
Caution:
Never use alcohol or paint thinner to clean the printer cover. These chemicals can damage the
components and the case. Be careful not to get water onto the printer mechanism or any electrical
components.
 Cleaning the pickup roller
1. Turn off the...

2. Pull the paper cassette unit out and remove the papers.
3. Gently wipe the rubber parts of the pickup roller inside the printer with a well-wrung wet cloth.
4. Load the papers back on the paper cassette unit and reinstall the cassette.
Epson AcuLaser M2300/M2310/M2400/M2410 Series     User’s Guide
Cleaning and Transporting the Printer     72
 

Cleaning inside the printer
1. Open the top cover and MP tray.
2. Remove the developer unit containing the toner cartridge.
3. Put your finger into the hole of the outer green knob on each side of the photoconductor unit.
Then, pull the photoconductor unit towards you.
Epson AcuLaser M2300/M2310/M2400/M2410 Series     User’s Guide
Cleaning and Transporting the Printer     73
 

w
Warning:
Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If the
printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch
one of these areas, wait 30 minutes to allow the heat to subside before doing so.
c
Caution:
❏Never touch the developing roller that is exposed after removing the protecting cover;
otherwise, print quality may decline.
❏Do not expose the photoconductor unit to room light any longer than necessary.
❏Never...

4. Wipe paper dust and marks from the metal roller inside the printer with a dry and soft cloth as
shown below.
* metal roller
5. Move the green cleaning lever of the photoconductor wire back and forth slowly several times
from one end to the other.
Note:
❏If the protective tape is stuck on the photoconductor unit, remove the tape before moving the
cleaning lever.
❏After cleaning, make sure to return the green cleaning lever to the original position until it locks.
Epson AcuLaser M2300/M2310/M2400/M2410...

6. Insert the photoconductor unit slowly all the way in.
7. Insert the developer unit containing the toner cartridge slowly all the way in.
Note:
Make sure that the locking lever for the pickup roller of the MP tray is in the locked position (up). For
the location of the locking lever and pickup roller, see “Inside the printer” on page 22. 
If the locking lever is in the unlocked position (down), the pickup roller may have come off. In that
case, reinstall the pickup roller. For details, see “Installing...

8. Close the top cover and MP tray.
Transporting the Printer
For long distances
Before you move the printer, prepare the location where you are going to place it. 
See the following sections.
❏“Setting up the printer” on page 11
❏“Finding the place for the printer” on page 13
Repacking the printer
If you need to transport your printer for long distances, carefully repack it using the original box and
packing materials.
1. Turn off the printer and remove the following items:
❏Power cord
❏Interface cables...

c
Caution:
Do not remove the photoconductor unit. If you carry the printer without the photoconductor
unit installed, the printer may be damaged.
2. Attach the protective materials onto the printer, then repack the printer in its original box.
c
Caution:
When moving the printer, always keep it horizontal.
For short distances
Before you move the printer, prepare the location where you are going to place it. 
See the following sections.
❏“Setting up the printer” on page 11
❏“Finding the place for the...

Chapter 6
Troubleshooting
Clearing Jammed Paper
If paper becomes jammed in the printer, the EPSON Status Monitor provides alert messages.
Precautions for clearing jammed paper
Be sure to observe the following points when you clear jammed paper.
❏Do not remove jammed paper by force. Torn paper can be difficult to remove and might cause
other paper jams. Pull it gently in order to avoid tearing.
❏Always try to remove jammed paper with both hands to avoid tearing it. Jammed paper should be
removed in the...

Paper Jam around the standard lower paper cassette
1. Remove the standard paper cassette, gently pull any sheets of paper out, and reinstall the paper
cassette.
Paper Jam around the 250-sheet Paper Cassette Unit
1. Remove the optional paper cassette, gently pull any sheets of paper out, and reinstall the paper
cassette.
Epson AcuLaser M2300/M2310/M2400/M2410 Series     User’s Guide
Troubleshooting     80