Epson AcuLaser M2300DN User Manual
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Surabaya Hitech Mall lt IIB No. 12 Jl. Kusuma Bangsa 116 – 118 Surabaya Phone: (62) 31-5355035 Fax: (62)31-5477837 Yogyakarta Hotel Natour Garuda Jl. Malioboro No. 60 Yogyakarta Phone: (62) 274-565478 Medan Wisma HSBC 4th floor Jl. Diponegoro No. 11 Medan Phone/Fax: (62) 61-4516173 Makassar MTC Karebosi Lt. Ill Kav. P7-8 JI. Ahmad Yani No.49 Makassar Phone: (62)411-350147/411-350148 Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏Product information ❏Answers to Frequently Asked Questions (FAQs) ❏Latest versions of Epson product drivers Users can access our World Wide Web home page at: Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Where To Get Help 161
http://www.epson.com.hk Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: Phone: (852) 2827-8911 Fax: (852) 2827-4383 Help for Users in Malaysia Contacts for information, support, and services are: World Wide Web (http://www.epson.com.my) ❏Information on product specifications, drivers for download ❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Trading (M) Sdn. Bhd. Head Office. Phone: 603-56288288 Fax: 603-56288388/399 Epson Helpdesk ❏Sales enquiries and product information (Infoline) Phone: 603-56288222 ❏Enquiries on repair services & warranty, product usage and technical support (Techline) Phone: 603-56288333 Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Where To Get Help 162
Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available. Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices: Location Telephone number Fax number Mumbai 022-28261515 /16/17 022-28257287 Delhi 011-30615000 011-30615005 Chennai 044-30277500 044-30277575 Kolkata 033-22831589 / 90 033-22831591 Hyderabad 040-66331738/ 39 040-66328633 Cochin 0484-2357950 0484-2357950 Coimbatore 0422-2380002 NA Pune 020-30286000 /30286001/30286002 020-30286000 Ahmedabad 079-26407176 / 77 079-26407347 Helpline For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free number. For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Where To Get Help 163
Help for Users in the Philippines T o o b t a i n t e c h n i c a l s u p p o r t a s w e l l a s o t h e r a f t e r sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below: Trunk Line: (63-2) 706 2609 Fax: (63-2) 706 2665 Helpdesk Direct Line: (63-2) 706 2625 E-mail: [email protected] World Wide Web (http://www.epson.com.ph) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Toll-Free No. 1800-1069-EPSON(37766) Our Hotline team can help you with the following over the phone: ❏Sales enquiries and product information ❏Product usage questions or problems ❏Enquiries on repair service and warranty Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Where To Get Help 164
Index A Available paper..................................................................151 C Canceling printing............................................................112 Consumable products replacing............................................................................68 Consumables specification (toner cartridge)......................................157 Contacting Epson..............................................................158 Control panel overview............................................................................23 D Duplex printing...................................................................44 E EPSON Status Monitor Accessing EPSON Status Monitor (Macintosh)........137 Accessing EPSON Status Monitor (Windows).........119 Installing EPSON Status Monitor (Windows)..........118 Job Information (Macintosh).......................................140 Job Information (Windows)........................................122 Notice Settings (Macintosh).........................................141 Notice Settings (Windows)..........................................124 Order Online..................................................................125 Replacement Parts information (Macintosh)............139 Replacement Parts Information (Windows)..............121 Status (Macintosh).........................................................138 Status (Windows)..........................................................120 Ethernet..............................................................................156 G Guides Font Guide........................................................................19 Network Guide.................................................................19 Online Help......................................................................19Setup Guide......................................................................19 User’s Guide.....................................................................19 H Headers and footers how to use.........................................................................53 Help Epson...............................................................................158 I Installing options installing a memory module...........................................63 installing the paper cassette unit....................................59 memory module...............................................................63 paper cassette unit............................................................59 removing a memory module..........................................67 removing the paper cassette unit...................................63 Installing the postScript printer driver (Macintosh)....147 Installing the PostScript printer driver for the network interface (Windows)...............................................145 Installing the PostScript printer driver for the USB interface (Windows)...............................................144 Interfaces ethernet...........................................................................156 USB..................................................................................155 M Maintenance printer................................................................................71 printer (inside of the printer).........................................73 printer (pickup roller).....................................................71 Maintenance Parts specification (maintenance unit).................................157 Maintenance parts replacing............................................................................68 Maintenance unit Specifications..................................................................157 Memory module how to install....................................................................63 Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Index 165
how to remove..................................................................67 specifications..................................................................156 MP tray Supported paper...............................................................26 O Optional paper cassette unit how to install....................................................................59 how to remove..................................................................63 specifications..................................................................156 Options specifications (memory module).................................156 specifications (optional paper cassette unit)..............156 Overlay how to create (Windows)................................................55 how to print (Windows).................................................57 how to use (Windows)....................................................55 P Paper available paper................................................................151 printable area..................................................................152 Special media....................................................................33 unavailable paper...........................................................151 Paper jams how to clear.......................................................................79 Paper source MP tray..............................................................................26 PostScript printer driver Accessing the PostScript printer driver (Macintosh) ...................................................................................149 Accessing the PostScript printer driver (Windows) ...................................................................................146 hardware requirements.................................................143 Installing the PostScript printer driver for Mac OS X users..........................................................................147 Selecting a printer in a network environment for Mac OS X users.......................................................147 PostScript printer driver settings Using AppleTalk under Windows 2000.....................146 Precautions Replacing consumable products....................................68 Print layoutModifying the print layout (Windows)........................45 Printer cleaning.............................................................................71 cleaning (inside of the printer)......................................73 cleaning (pickup roller)...................................................71 consumable products......................................................24 electrical..........................................................................154 environmental................................................................154 general.............................................................................153 maintenance parts............................................................25 mechanical......................................................................154 optional products.............................................................24 parts (front view).............................................................20 parts (inside).....................................................................22 parts (rear view)...............................................................20 standard and approvals.................................................155 transporting......................................................................13 transporting (long distance)...........................................77 transporting (short distance).........................................78 Printer driver Accessing the printer driver (Macintosh)..................135 Accessing the printer driver (Windows)....................116 Uninstalling the Printer Software (Macintosh).........142 Uninstalling the Printer software (Windows)...........126 Printer driver settings Creating an overlay (Windows).....................................55 Making a new watermark (Windows)..........................51 Making Extended settings (Macintosh)......................136 Making Extended settings (Windows).......................117 Making Optional settings (Windows)........................117 print layout.......................................................................45 Printing with an overlay (Windows).............................57 Using a watermark (Windows)......................................49 Using an overlay (Windows)..........................................55 Using headers and footers..............................................53 Printer software (Macintosh) about................................................................................135 Printer software (Windows) About...............................................................................116 Problems contacting Epson...........................................................158 solving.............................................................................158 Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Index 166
R Relocating the printer.........................................................13 Replacement Messages.......................................................68 S Service.................................................................................158 Sharing the printer Installing the printer driver from the Software Disc (Windows)...............................................................134 Setting up clients (Windows).......................................130 Using an additional driver (Windows).......................127 Special media Printing on........................................................................33 Status sheet how to print......................................................................93 T Toner Toner Save mode.............................................................43 Toner cartridge Specifications..................................................................157 Toner Save mode.................................................................43 Transporting the printer (long distance).........................77 Transporting the printer (short distance)........................78 Troubleshooting...................................................79, 93 , 112 memory problems..........................................................100 operational problems......................................................94 options.............................................................................102 paper handling problems..............................................101 PostScript 3 mode..........................................................113 print quality problems.....................................................97 USB problems.................................................................103 U Unavailable paper..............................................................151 USB......................................................................................155 W Watermark how to make.....................................................................51how to use.........................................................................49 Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Index 167