Electrolux Ewx 12550 W User Manual

							What to do if...
Certain problems are due to lack of simple maintenance or oversights, which can be
solved easily without calling out an engineer. Before contacting your local Service
Centre, please carry out the checks listed below.
During machine operation it is possible that the redlight of button 8blinks, at the
same time some acoustic signals sound and one of the following alarm codes
appears on the display to indicate that the machine is not working:
●E10: problem with the water supply
●E20: problem with water draining
●E40: door open.
Once the problem has been eliminated, press button 8 to restart the programme. If
after all checks, the problem persists, contact your local Service Centre.
MalfunctionPossible causeSolution
The washer-dryer does
not start:●The door has not been
closed. E40.
●The plug is not properly
inserted in the power
socket.
●There is no power at the
socket.
●The main fuse or the
fuse in the plug has
blown.
●The selector dial is not
correctly positioned and
button 
8has not been
pressed.
●The delay start has been
selected. 
●The Child Safety Lock
has been activated.
●Close the door firmly.
●Insert the plug into the
power socket.
●Please check your
domestic electrical
installation.
●Replace the fuse.
●Please turn the selector
dial and press button 
8
again.
●If the laundry are to be
washed immediately,
cancel the delay start.
●Deactivate the Child
Safety Lock.
The machine does not
fill:●The water tap is closed.
E10
●The inlet hose is
squashed or kinked.E10
●The filter in the inlet hose
is blocked. E10
●The door is not properly
closed.E40
●Open the water tap.
●Check the inlet hose
connection.
●Clean the water inlet
hose filter.
●Close the door firmly.
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							32electroluxwhat to do if...
MalfunctionPossible causeSolution
The machine does not
empty and/or does not
spin:●The drain hose is
squashed or kinked. E20
●The drain pump is
clogged. E20
●The Rinse Hold or No
Spin option has been
selected.
●The laundry is not evenly
distributed in the drum.
●Check the drain hose
connection.
●Clean the drain pump.
●Select the Drain or Spin
programme.
●Redistribute the laundry.
There is water on the
floor:●Too much detergent or
unsuitable detergent
(creates too much foam)
has been used.
●Check whether there are
any leaks from one of the
inlet hose fittings. It is not
always easy to see this
as the water runs down
the hose; check to see if
it is damp.
●The drain or inlet hose is
damaged.
●The cap on the
emergency emptying
hose has not been
replaced after cleaning
the pump.
●Reduce the detergent
quantity or use another
one.
●Check the water inlet
hose connection.
●Replace it with a new
one.
●Refit the cap on the
emergency emptying
hose and place the latter
back in its seat.
Unsatisfactory washing
results:●Too little detergent or
unsuitable detergent has
been used.
●Stubborn stains have not
been treated prior to
washing.
●The correct temperature
was not selected.
●Excessive laundry load.
●Increase the detergent
quantity or use another
one.
●Use commercial products
to treat the stubborn
stains.
●Check if you have
selected the correct
temperature.
●Reduce the laundry load.
The machine fills then
empties immediately:●The end of the drain
hose is too low. ●Refer to relevant
paragraph in “water
drainage” section.
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							MalfunctionPossible causeSolution
The machine vibrates
or is noisy:●The transit bolts and
packing have not been
removed.
●The support feet have
not been adjusted.
●The laundry is not evenly
distributed in the drum.
●Maybe there is very little
laundry in the drum.
●Check the correct
installation of the
appliance.
●Check the correct
levelling of the appliance.
●Redistribute the laundry.
●Load more laundry.
Spinning starts late or
the machine does not
spin:●The electronic unbalance
detection device has cut
in because the laundry is
not  evenly distributed  in
the drum. The laundry is
redistributed by reverse
rotation of the drum. This
may happen several
times before the
unbalance disappears
and normal spinning can
resume. If, after 10
minutes, the laundry is
still not evenly distributed
in the drum, the machine
will not spin. In this case,
redistribute the load
manually and select the
spin programme.
●The load is too small.
●Redistribute the laundry.
●Add more items,
redistribute the load
manually and then select
the spinning programme.
The door will not open:●The programme is still
running.
●The door lock has not
been released.
●There is water in the
drum.
●Wait until the end of
washing cycle.
●Wait until the pilot light 9
goes off.
●Select drain or spin
programme to empty out
the water.
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							MalfunctionPossible causeSolution
The machine makes an
unusual noise:●The machine is fitted
with a type of motor
which makes a different
noise compared with
other traditional motors.
This new motor ensures
a softer start and more
even distribution of the
laundry in the drum
when spinning, as well
as increased stability of
the machine.
No water is visible in
the drum:●Machines based on
modern technology
operate very
economically using very
little water without
affecting performance.
34electroluxwhat to do if...
No water is visible in
the drum:●The drying time has not
been selected.
●The water tap is not
turned on. (E10)
●The drain filter is
clogged. (E20)
●The machine is
overloaded.
●The selected drying time
was not suitable for the
laundry.
●Select the drying time.
●Open the water tap.
●Clean the drain filter.
●Reduce the laundry load.
●Select the suitable drying
time for the laundry.
The machine does not
dry or does not dry
properly●The drying time has not
been selected.
●The water tap is not turned
on (
E10)
●The drain filter is clogged
(
E20)
●The machine is overloaded.
●The selected drying time or
dryness degree was not
suitable for the laundry
●Select the drying time.
●Open the water tap.
●Clean the drain filter.
●Reduce the laundry load.
●Select the suitable drying
time or dryness degree for
the laundry.
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							technical dataelectrolux  35
If you are unable to identify or solve the
problem, contact our service centre.
Before telephoning, make a note of the
model, serial number and purchase
date of your machine: the Service
Centre will require this information.

	

	








Technical data
Dimensions Width 60 cm
82 cm
54 cm Height
Depth
Water supply pressure Minimum 0,05 MPa
0,8 MPa Maximum
CottonMaximum Load
6 kg
Cotton
Cotton Big capacity
Synthetics
Maximum Dry Load 
3kg
4kg
2kg
Electrical connection
Voltage - Overall power -
FuseInformation on the electrical connection is given
on the rating plate on the inner edge of the
appliance door
MaximumSpin Speed1200 rpm 
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							36electroluxConsumption values
Consumption values
Water
consumption 
(in litres)Programme Energy
consumption 
(in kWh)Programme
duration 
(hours/minutes)
Cottons 90°2.157
Cottons 60° 1.253
Cottons Eco 60° (*) 1.0242
Synthetics 60°0.9 44
For the duration of
the programmes,
please refer to the
display on the
control panel.
Delicates 40° 0.5556
Wool 40° 0.4558
The consumption data shown on this
chart is to be considered purely
indicative, as it may vary depending on
the quantity and type of laundry, on the
inlet water temperature and on the
ambient temperature. It refers to the
highest temperature for each wash
programme.(*) The programme «Cottons Economy»
at 60°C with 6 kg of laundry is the
reference programme for the data
entered in the energy label, in
compliance with EEC 92/75
standards.
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							Installation
Unpacking
All transit bolts and packing must be
removed before using the appliance.
You are advised to keep all transit
devices so that they can be refitted if the
machine ever has to be transported
again.
1. After removing all the packaging,
carefully lay machine on it’s back to
remove the polystyrene base from the
bottom.
2. Remove the power supply cable and
the draining hose from the hose
holders on the rear of the appliance.
3. With the supplied spanner unscrew
and remove the central rear bolt A.
Slide out the relevant plastic spacer.


4. Unscrew and remove the two large
rear bolts Band the six smaller bolts
C.
5. Remove the bracket Dand refit the
six smaller bolts C.











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							38electrolux installation
6. Fill the smaller upper hole and the two
large ones with the corresponding
plastic plug caps supplied in the bag
containing the instruction booklet that
you will find inside the drum.
Positioning
Install the machine on a flat hard floor.
Make sure that air circulation around the
machine is not impeded by carpets,
rugs etc. Check that the machine does
not touch the wall or other kitchen units.
Carefully level by screwing the
adjustable feet in or out. The machine
MUST be level and stable.
If necessary, check the setting with a
spirit level.
Any necessary adjustment can be made
with a spanner.
Accurate levelling prevents vibration,
noise and displacement of the machine
during operation. Never place
cardboard, wood or similar materials
under the machine to compensate for
any unevenness in the floor. After having



levelled the machine, tighten the lock
nuts.
Water inlet
An inlet hose is supplied and can been
found inside the machine drum. Do not
use the hose from your previous
machine to connect to the water supply.
1. Open the porthole and extract the
inlet hose.
2. Connect the hose with the angled
connection to the machine.
Do not place the inlet hose
downwards. Angle the hose to the
left or right depending on the
position of your water tap.


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							3. Set the hose correctly by loosening
the ring nut. 
After positioning the inlet hose, be
sure to tighten the ring nut again to
prevent leaks.
4. Connect the hose to a tap with a
3/4” thread. Always use the hose
supplied with the appliance.
The inlet hose must not be lengthened.
If it is too short and you do not wish to
move the tap, you will have to
purchase a new, longer hose specially
designed for this type of use.
Water-stop device
The inlet hose is provided with a water
stop device, which protects against
damage caused by water leaks in the
hose which could develop due to
natural ageing of the hose. This fault is
shown by a red sector in the window
«A». Should this occur, turn the water
tap off and refer to your Service Centre
to replace the hose.


	
Note !
Installation should comply with
local water authority and building
regulations’ requirements.
The appliance must be connected
to a cold water supply. 
A minimum water pressure of 0.05
MPa (0.5 bar) is required for safe
operation of the appliance.
If you cannot make the cold water
connection direct from the rising mains,
you may be able to operate the
appliance from your cold water storage
system.
There should be a minimum distance
of 5.02m (16.5 ft) between the
appliance’s inlet and the bottom of the
water storage tank.
Water drainage
This appliance is designed to be per-
manently plumbed into your homes
drainage system using one of the fol-
lowing methods.
1. Into a drainage standpipe
Firstly form a hook in the end of the
drain hose using the “U” piece” sup-
plied.




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							40electroluxinstallation
Place the drain hose into your stand-
pipe, which should have an internal
diameter of approximately 38mm thus
ensuring there is an air break between
the drain hose and standpipe.
When discharging into a standpipe
ensure that the top of the standpipe is
no more than 90cm (35.4) and no
less than 60cm (23.6) above floor
level.
The drain hose may be extended to a
maximum of 4 metres. An additional
drain hose and joining piece is available
from your local Service Force Centre. 
The joining piece must have an internal
diameter of 18 mm.


 



	







If your drain hose looks like this (see
below) you do not require the “U”
piece”. Just push the hose firmly into
the standpipe.
2. Onto a sink outlet spigot.
If the outlet spigot has not been used
before, remove any blanking plug that
may be in place.
Push the drain hose onto the spigot
and secure with a clip, ensure a loop is
formed in the drain hose (see diagram)
to prevent waste from the sink entering
the washer-dryer.
The drain hose may be extended to a
maximum of 4 metres. An additional
drain hose and joining piece is available
from your local Service Force Centre.
The joining piece must have an internal
diameter of 18 mm.



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