Electrolux Ews 1030 Instruction Booklet

							90
Something not working?
Problem Possible cause
 The machine does not start up: The door is not firmly closed.(E40)
 The machine is not plugged in or there is no power
at the socket.
 The main fuse has blown.
 The START/PAUSE button has not been
depressed.
 The DELAY START option has been selected.
 The machine does not fill: The water tap is closed. (E10)
 The inlet hose is squashed or kinked. (E10)
 The filter in the inlet hose is blocked. (E10)
 The door is not properly closed. (E40)
 The machine fills then empties
immediately: The end of the drain hose is too low. Refer to
relevant paragraph in “water drainage” section.
 The machine does not empty
and/or does not spin: The drain hose is squashed or kinked. (E20)
 The RINSE HOLD option has been selected.
 The drain pump is clogged. (E20)
 There is water on the floor: Too much detergent or unsuitable detergent
(creates too much foam) has been used.
 Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this
as the water runs down the hose; check to see if it
is damp.
 The drain hose is damaged.
 The drain pump cover has not been screwed in
after cleaning.
 The emergency emptying hose has not been
plugged after cleaning the pump.
 Unsatisfactory washing results: Too little detergent or unsuitable detergent has
been used.
 Stubborn stains have not been treated prior to
washing.
 The correct temperature was not selected.
 Excessive laundry load.
 The machine vibrates or is
noisy: The transit bolts and packing have not been
removed.
 The support feet have not been adjusted.
 The laundry is not evenly distributed in the drum.
 Maybe there is very little laundry in the drum.
Problems which you can resolve yourself.
During machine operation it is possible that one of the following alarm codes appears on the display:
- E10: problem with the water supply
- E20: problem with water draining
- E40: door open
Once the problem has been eliminated, press the START/PAUSE button  to restart the programme. If after
all checks, the problem persists, contact your local Service Centre.
 
						

							ENGLISH
91 If you are unable to identify or solve the problem,
contact our service centre. Before telephoning, make
a note of the model, serial number and purchase
date of your machine: the Service Centre will require
this information. Service Centre List at page 92.

	

	





















	




















	












		
Problem Possible cause
 Spinning starts late or the
laundry is not spun enough: The electronic unbalance detection device has cut
in because the laundry is not  evenly distributed  in
the drum. The laundry is redistributed by reverse
rotation of the drum. This may happen several
times before the unbalance disappears and normal
spinning can resume. If, after 5 minutes, the
laundry is still not evenly distributed in the drum,
the machine will spin at a lower speed. If at the end
of the programme the laundry is not spun enough,
redistribute the load manually and select the spin
programme.
 Water is not visible in the
machine: The machine, which is the result of modern
technology, runs in a very economical way with low
water consumption. Performance is nevertheless
excellent.
 The machine makes an unusual
noise: The machine is fitted with a commutator motor
which improves machine performance.
 The door will not open: The water level is above the bottom edge of the door.
 The machine is heating the water.
 The drum is turning.
 
						

							KUNDENDIENST  
 
Servicestellen Points de service Servizio dopo vendita 
   
5506 Mägenwil/Zürich 
Industriestr. 10 
1028 Préverenges 
Le Trési 6 
6916 Grancia 
Zona Industriale E 
   
9000 St. Gallen 
Zürcherstrasse 204 e 
  
   
4127 Birsfelden 
Hauptstrasse 52 
  
   
6032 Emmen 
Buholzstrasse 1 
  
   
7000 Chur 
Comercialstrasse 19 
  
   
3063 Ittigen/Bern 
Ey 5 
  
   
   
 
 
  
   
   
   
Ersatzteilverkauf Point de vente de 
rechange 
Vendita pezzi di ricambio
   
5506 Mägenwil 
Industriestrasse 10 
Tel. 0848 848 023 
5506 Mägenwil 
Industriestrasse 10 
Tel. 0848 848 023 
5506 Mägenwil 
Industriestrasse 10 
Tel. 0848 848 023 
   
Fachberatung / Verkauf Demonstration / Vente Consulente (cucina) / 
Vendita 
   
8048 Zürich 
Badenerstrasse 587 
Tel. 044 405 81 11 
8048 Zürich 
Badenerstrasse 587 
Tel. 044 405 81 11 
8048 Zürich 
Badenerstrasse 587 
Tel. 044 405 81 11 
   
Garantie Garantie Garanzia 
   
Für jedes Produkt gewähren wir ab 
Verkauf bzw. Lieferdatum an den 
Endverbraucher eine Garantie von 2 
Jahren. (Ausweis durch Garantie-
schein, Faktura oder Verkaufs-
beleg). 
Die Garantieleistung umfasst die 
Kosten für Material, Arbeits- und 
Reisezeit. 
 
Die Garantieleistung entfällt bei 
Nichtbeachtung der Gebrauchs-
anweisung und Betriebsvorschriften, 
unsachgerechter Installation, sowie 
bei Beschädigung durch äussere 
Einflüsse, höhere Gewalt, Eingriffe 
Dritter und Verwendung von Nicht-
Original Teilen. 
 
Nous octroyons sur chaque produit 
2 ans de garantie à partir de la date 
de livraison ou de la mise en service 
au consommateur (documenté au 
moyen d’une facture, d’un bon de 
garantie ou d’un justificatif d’achat). 
Notre garantie couvre les frais de 
mains d’œuvres et de déplacement, 
ainsi que les pièces de rechange.  
 
Les conditions de garantie ne sont 
pas valables en cas d’intervention 
d’un tiers non autorisé, de l’emploi 
de pièces de rechange non 
originales, d’erreurs de maniement 
ou d’installation dues à l’inobser-
vation du mode d’emploi, et pour 
des dommages causés par des 
influences extérieures ou de force 
majeure. 
Per ogni prodotto concediamo una 
garanzia di 2 anni a partire dalla 
data di consegna o dalla sua messa 
in funzione. (fa stato la data della 
fattura, del certificato di garanzia o 
dello scontrino d’acquisto ) 
Nella garanzia sono comprese le 
spese di manodopera, di viaggio e 
del materiale. 
  
Dalla copertura sono esclusi il 
logoramento ed i danni causati da 
agenti esterni, intervento di terzi, 
utilizzo di ricambi non originali o 
dalla inosservanza delle prescrizioni 
d’istallazione ed istruzioni per l’uso. 
 
 
						

							The Electrolux Group.The world’s No. 1 choice.
The Electrolux Group is the worlds largest producer of powered appliances for kitchen, cleaning and outdoor
use. More than 55 million Electrolux Group products (such as refrigerators, cookers, washing machines,
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more than 150 countries around the world.