Electrolux Ewn 14991 W User Manual

							Cleaning the pump
The pump should be inspected if
 the machine does not empty and/or
spin 
 the machine makes an unusual noise
during draining due to objects such as
safety pins, coins etc. blocking the
pump. 
Proceed as follows:
 disconnect the appliance. 
 if the appliance is operating, wait, if
necessary, until the water has cooled
down. 
 open the pump door levering on the
groove with a coin or with the
suitable tool, that you can find in the
bag containing the instruction
booklet (or fitted on the appropriate
recess behind the detergent
dispenser drawer depending on the
model).
 place a bowl with a small edge close
to the pump to collect any spillage 






 pull out the emergency emptying cap
from the filter cover, using a pliers.
 when no more water comes out,
unscrew the pump cover, using a
pliers, and remove the filter.













care and cleaning electrolux  31
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							32electroluxcare and cleaning
Always keep a rag nearby to dry up
spillage of water when removing the
cover.
 Remove any objects from the pump
impeller by rotating it.
 replace the filter into the pump
paying attention to insert it properly.
When done, screw it firmly 
 replace the emergency emptying cap
into the filter cover and fix it firmly 









 Close the pump door.
Warning!
When the appliance is in use and
depending on the programme selected
there can be hot water in the pump. 
Never remove the pump cover during a
wash cycle, always wait until the
appliance has finished the cycle, and is
empty. When replacing the cover,
ensure it is securely retightened so as
to stop leaks and young children being
able to remove it.
Cleaning the water inlet filter
If your water is very hard or contains
traces of lime deposit, the water inlet
filter may become clogged.





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							care and cleaning electrolux  33
It is therefore a good idea to clean it
from time to time.
Turn off the water tap. Unscrew the
water inlet hose. Clean the filter using a
hard bristle brush. Tighten up the inlet
hose. 
The dangers of freezing
If the machine is exposed to
temperatures below 0°C, certain
precautions should be taken:
 pull out the plug from the power
socket; 
 turn off the water tap.
 unscrew the inlet hose.
 place a bowl with a small edge close
to the pump to collect any spillage
from the emergency emptying hose. 
Place the end of the inlet hose in a
bowl placed on the floor and let
water drain out.
 screw the water inlet hose back on
and reposition the emergency
emptying cap on again into the filter
cover.
 when you intend to start the machine
up again, make sure that the room
temperature is above 0°C.
	
Emergency emptying out
If the water is not discharged, proceed
as follows to empty out the machine:
 pull out the plug from the power
socket; 
 close the water tap; 
 if necessary, wait until the water has
cooled down;
 open the pump door using a
screwdriver;
 place a bowl with a small edge close
to the pump to collect any spillage.
Remove the emergency emptying
cap from the filter cover. The water
should drain by gravity into the bowl.
When the bowl is full, put the cap
back on filter cover. Empty the bowl.
Repeat the procedure until water
stops flowing out;
 clean the pump if necessary as
previously described;
 replace the filter into the pump and
screw it firmly as previously
described;
 replace the emergency emptying cap
into the filter cover and close the
pump door.
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							34electroluxSomething not working
Something not working
Certain problems are due to lack of simple maintenance or oversights, which can
be solved easily without calling out an engineer. Before contacting your local
Service Centre, please carry out the checks listed below.
During machine operation it is possible that it is possible that red Start/Pause
pilot light flashes, one of the following messages appear on the display and the
buzzer sounds a jingle to indicate that the machine is not working:
●problem with the water supply:
«Cannot fill water. Please that the tap is open and then press  »
●problem with water draining:
«Cannot drain the water. Please check that the filter is clean and then press
»
●door open:
«Please check that the door is closed properly and then press  ».
Once the problem has been eliminated, press the Start/Pausebutton to restart
the programme. If after all checks, the problem persists, contact your local
Service Centre.
MalfunctionPossible causeSolution
The washing machine does
not start:●The door has not been
closed. (Please check that
the door is closed properly
and then press  ).
●The plug is not properly
inserted in the power
socket.
●There is no power at the
socket.
●The main fuse has blown.
●The selector dial is not
correctly positioned and the
Start/Pause button has not
been depressed.
●The «Delay Start» has been
selected. 
●Close firmly the door.
●Insert the plug into the
power socket.
●Please check your domestic
electrical installation.
●Replace the fuse.
●Please turn the selector dial
and press the Start/Pause
button again.
●If the laundry are to be
washed immediately, cancel
the delay start. 
The machine fills then
empties immediately:●The end of the drain hose is
too low. ●Refer to relevant paragraph
in “water drainage” section.
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							columns and margins electrolux  35
MalfunctionPossible causeSolution
The machine does not
empty and/or does not spin:●The drain hose is squashed
or kinked. (Cannot drain
the water. Please check
that the filter is clean and
then press  )
●The drain pump is clogged.(Cannot drain the water.
Please check that the filter
is clean and then press
)
●The option 
,or 
has been selected.
●The option  has been
selected.
●The laundry is not evenly
distributed in the drum.
●Check the drain hose
connection.
●Clean the drain pump.
●Select the programme  or
.
●Select the programme 
●Redistribute the laundry.
The machine does not fill:●The water tap is closed.
(Cannot fill water. Please
that the tap is open and
then press  )
●The inlet hose is squashed or
kinked. (Cannot fill water.
Please that the tap is open
and then press  )
●The filter in the inlet hose is
blocked. (Cannot fill water.
Please that the tap is open
and then press  )
●The door is not properly
closed. (Please check that
the door is closed properly
and then press  )
●Open the water tap.
●Check the inlet hose
connection.
●Clean the water inlet hose
filter.
●Close firmly the door.
The door will not open:●The programme is still
running.
●The door lock has not been
released.
●There is water in the drum.
●Wait the end of washing
cycle.
●Wait for the Door icon 
and the corresponding
message appearing.
●Select drain or spin
programme to empty out
the water.
No water is visible in the
drum●Machines based on modern
technology operate very
economically using very little
water without affecting
performance.
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							36electroluxsomething not working
MalfunctionPossible causeSolution
The machine vibrates or is
noisy:●The transit bolts and
packing have not been
removed.
●The support feet have not
been adjusted.
●The laundry is not evenly
distributed in the drum.
●Maybe there is very little
laundry in the drum.
●Check the correct
installation of the appliance.
●Check the correct levelling
of the appliance.
●Redistribute the laundry.
●Load more laundry.
There is water on the floor:●Too much detergent or
unsuitable detergent
(creates too much foam)
has been used.
●Check whether there are
any leaks from one of the
inlet hose fittings. It is not
always easy to see this as
the water runs down the
hose; check to see if it is
damp.
●The drain hose is damaged.
●The cap on the emergency
emptying hose has not
been replaced after
cleaning the pump.
●Reduce the detergent
quantity or use another one.
●Check the water inlet hose
connection.
●Change it with a new one.
●Put the cap back on the
emergency emptying and
place the latter back in its
seat.
Unsatisfactory washing
results:●Too little detergent or
unsuitable detergent has
been used.
●Stubborn stains have not
been treated prior to
washing.
●The correct temperature
was not selected.
●Excessive laundry load.
●Increase the detergent
quantity or use another one.
●Use commercial products to
treat the stubborn stains.
●Check if you have selected
the correct temperature.
●Introduce into the drum less
laundry.
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							something not workingelectrolux  37
MalfunctionPossible causeSolution
If you are unable to identify or solve the
problem, contact our service centre.
Before telephoning, make a note of the
model, serial number and purchase date
of your machine: the Service Centre will
require this information.

	
















	





	



















	











	



	

	
Spinning starts late or the
machine does not spin:●The electronic unbalance
detection device has cut in
because the laundry is not
evenly distributed  in the
drum. The laundry is
redistributed by reverse
rotation of the drum. This
may happen several times
before the unbalance
disappears and normal
spinning can resume. If,
after 10 minutes, the
laundry is still not evenly
distributed in the drum, the
machine will not spin. In this
case, redistribute the load
manually and select the
spin programme.●Redistribute the laundry.
The machine makes an
unusual noise●The machine is fitted with a
type of motor which makes
an unusual noise compared
with other traditional
motors. This new motor
ensures a softer start and
more even distribution of
the laundry in the drum
when spinning, as well as
increased stability of the
machine.
The drum light doesn’t work:●Please contact your local
Service Centre.
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							38electroluxtechnical data
Technical data
Dimensions Width 60 cm
85 cm
63 cm Height
Depth
Water supply pressure Minimum 0,05 MPa
0,8 MPa Maximum
Cotton
Synthetics
Delicates
Handwash
SilkMaximum Load 8  kg
4 kg
4 kg
2 kg
1kg
Maximum Spin Speed 1400 rpm (EWN  14491 W - S)
Electrical connection Voltage
- Overall power - FuseInformation on the electrical connection is given on
the rating plate on the inner edge of the appliance
door
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							consumption values  electrolux  39
Consumption values
Water
consumption 
(in litres)Programme Energy
consumption 
(in kWh)Programme
duration 
(in minutes)
Cottons 90°2.7 72
Synthetics 60°1.05 58
Delicates 40°0.65 69
Cottons + 60°1.36 64
Synthetics + 60°0.6 54
For the duration of the programmes, please refer to the display on
the control panel.
Handwash 40°0.45 60
Silk 30°
0.45 60
Wool 40°
0.25 46
Shirt 30°
0.25 43
Lingerie 40°
0.4 57 Miniprogramme 30°
-0.3 490.7 79
0.75 82
0.8 68
- -
- -
0.15 53- -Duvet 40°
Curtains 40°
Jeans 40°
Spin
Delicate spin
Drain
Rinses
The consumption data shown on this chart is
to be considered purely indicative, as it may
vary depending on the quantity and type of
laundry, on the inlet water temperature and
on the ambient temperature. It refers to the
highest temperature for each wash
programme.(*) The programme “Cottons Eco  ” at
60°C is the reference programme for the
data entered in the energy label, in
compliance with EEC 92/75 standards.
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							40electrolux installation
Installation
Unpacking
All transit bolts and packing must be
removed before using the appliance.
You are advised to keep all transit
devices so that they can be refitted if the
machine ever has to be transported
again.
1. After removing all the packaging,
carefully lay machine on it’s back to
remove the polystyrene base from the
bottom.
2. Remove the power supply cable, the
draining and the inlet hose from the
hose holders on the rear of the
appliance.
3. With a suitable spanner unscrew and
remove the central rear bolt A.


4. Unscrew and remove the two large
rear bolts Band the six smaller bolts
C.
5. Remove the bracket Dand refit the
six smaller bolts C and slide out the
relevant plastic spacer E.














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