Eizo Flexscan S2433w Users Manual

31Chapter	4		Troubleshooting
Chapter 4 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your local dealer .
•
 No-picture problems → See No.1 - No.2.
•
 Imaging problems (digital input) → See No.3 - No.8.
•
 Imaging problems (analog input) → See No.3 - No.12.
•
 Other problems → See No.13 - No.16.
•
 USB problems → See No.17.
Problems Possible cause and remedy
1.
 No picture
•	 Power
	indicator	does	not	light. •	

Check
	whether	the	power	cord	is	connected...

32Chapter	4		Troubleshooting
ProblemsPossible cause and remedy
4.
 Characters are blurred. •	 Check	whether	the	signal	setting	of	your	PC	matches	
the	resolution	and	the	vertical	frequency	settings	for	the	
monitor. (see 

page 9)
•	 Adjust
	using	[Smoothing].	(see	page 16 )
5.
 Afterimages appear. •	

Use
	a	screen	saver	or	of
 f
	timer	function	for	a	long-time	
image display.
•	

Afterimages
	are	particular	to	LCD	monitors.	Avoid	
displaying the same image for a long time.
6.
 Green/red/blue/white dots...

33Chapter	4		Troubleshooting
ProblemsPossible cause and remedy
16.
 No audio output. •	 C

heck
	wh
 ether
	th
 e
	mi
 ni
	ja
 ck
	ca
 ble
	is	co
 rrectly
	co
 nnected.
•	 Check
	whether	volume	is	set	to	0.
•	

Check
	the	setting	of	the	PC	and	the	audio	playback	
software.
•	 During
	DisplayPort	signal	input,	check	the	[Source]	
setting. (see page 20 ) 
17.
 The monitor connected with the USB cable is not 
detected. / USB devices connected to the monitor 
does not work. •	 Check	whether	the	USB	cable	is...

34Chapter 5  Reference
Chapter 5 Reference
5-1 Attaching an Arm
The stand can be removed and replaced with an arm (or another stand) to be 
attached to the monitor. Use an arm or stand of EIZO option.
1 Lay the LCD monitor on a soft cloth spread over on a stable 
surface with the panel surface facing down.
2 Remove the stand. (Prepare a screwdriver.)
Unscrew the four screws securing the unit and the stand with the 
screwdriver.
3 Attach the monitor to the arm or stand.
Secure the monitor to the arm or...

35Chapter 5  Reference
5-2 Folding the EZ-UP stand
Perform the following procedures to fold the stand when re-packing a monitor 
with an EZ-UP stand.
1 Remove the cable holder.
2 Lower the monitor screen position until the hinge of the stand 
touches
	the	stand	base,	and	attach	the	lock	metal	fitting.
Adjust the monitor angle so as the monitor screen not to touch the stand 
base.
Hinge Stand Base Lock metal fitting
3 Fall the monitor screen backward with keeping slide-up the 
“Unlock” knob.
When...

36Chapter 5  Reference
5-3	 Specifications
LCD Panel24.1-inch	(610	mm)	TFT	color	LCD	with	anti-glare	hard	coating
V iewing	angle:		Horizontal	178°,	V ertical	178°	(CR:10	or	more)
Dot Pitch 0.270 mm
Horizontal
	Scan	Frequency Analog:	31-94	kHz
Digital	(DVI-D/DisplayPort)	:	31-76	kHz
V

ertical
	Scan	Frequency Analog:	55-76	Hz	(Non-interlace)
(1920	×	1200:	55-61	Hz)
Digital	(DVI-D/DisplayPort)	:	59-61	Hz	(Non-interlace)
(VGA	TEXT:	69-71	Hz)
Resolution 1920 dots × 1200 lines
Max. Dot Clock Analog:
	202.5...

37Chapter 5  Reference
MassMain unit (including 
Height	adjustable	stand)Approx.	10.2	kg	(22.5	lbs.)
Main
	unit	(including	EZ-
UP

 stand) Approx.
	12.0	kg	(26.5	Ibs.)
Main unit (including 
FlexStand) Approx.
	10.2	kg	(22.5	lbs.)
Main unit (without stand) Approx.
	7.2	kg	(15.9	lbs.)
Movable
	range

Height
	adjustable	standT

ilt:
	40°	Up,	0°	Down
Swivel :
	35°	Right,	35°	Left
Adjustable
	height

:
	82	mm	(3.2	inch)
Rotation :
	90°	(clockwise)
EZ-UP
	stand T

ilt:
	25°	Up,	0°	Down
Swivel :
	172°	Right,...

38Chapter 5  Reference
Outside Dimensions 
Height adjustable stand
unit	:	mm	(inch)
456～538 (18
～21.2)
35°35°
40°
90°
PIVOT
SWIVEL
168(6.6)
56.3
85
532(20.9)
325(12.8)
240.5(9.5)
(2.22)
(3.35)
566(22.3)
520.4(20.5)
326(12.8) 367(14.4)
22.8(0.9)
22.8(0.9)
20.5(0.81)
20.5(0.81)
577.1(22.7)208.5(8.2)
287.5(11.3)
182.4(7.2)
8(0.31)
14.6(0.57) 504(19.8)
89(3.5)
272.5(10.7) 82
(3.23)
20(0.79)
100(3.9)
133.5(5.3)
100(3.9) 233(9.2)
233(9.2)
133.5(5.3)
EZ-UP stand
unit	:	mm	(inch)
27.7(1.09)
25°
172°172°
90°...

39Chapter 5  Reference
FlexStand
566 (22.3)520.4 (20.5)22.8 (0.9)22.8 (0.9)
20.5 (0.81)
20.5 (0.81)
326 (12.8)
538.5 (21.2)
φ220 (8.7)
90°
171.5 (6.8)14.5 (0.57)
36 (1.42)235.5 (9.3)256 (10.1)
9.5 (0.37)
355 (13.0)411.1 (16.2)
72 
(2.83)
638 (25.1)
30°
381.5 (15.0)
198 (7.8)
332.5 (13.1)
242 (9.5)8.5 (0.33)
100 (3.9)233 (9.2)233 (9.2)
100 (3.9)
133.5 (5.3)
133.5 (5.3)
532 (20.9)
85
 (3.35)56.3
 (2.22)
95 (3.74)
172°172°
PIVOT
SWIVEL
TILT
unit	:	mm	(inch)
  

40Chapter 5  Reference
Connector Pin Assignment
•
 DVI-D connector 
 
Pin No.SignalPin No.SignalPin No.Signal 
1 T.M.D.S.
	Data	2- 9T

.M.D.S.
	Data1- 17T

.M.D.S.
	Data0-
2 T

.M.D.S.
	Data	2+ 10T

.M.D.S.
	Data1+ 18T

.M.D.S.
	Data0+
3

T.M.D.S. Data2/4 Shield 11 T.M.D.S. Data1/3 Shield 19 T.M.D.S. Data0/5 Shield
4 NC* 12NC* 20NC*
5 NC* 13NC* 21NC*
6 DDC Clock (SCL) 14+5V
	Power 22

T.M.D.S. Clock shield
7 DDC Data (SDA) 15Ground
	(return	for	+5V

,
	Hsync, and Vsync) 23
T.M.D.S.	Clock+
8 NC* 16

Hot...