Eiki Projector EK-400X User Manual

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Source Filter 
Press the ENTER button to enter the Source Filter sub menu. 
 
ITEM DESCRIPTION 
HDMI 1 Press the cursor ◄► button to enter and enable or disable the HDMI 1 source. 
HDMI 2 Press the cursor ◄► button to enter and enable or disable the HDMI 2 source. 
DP Press the cursor ◄► button to enter and enable or disable the DisplayPort source. 
VGA N Press the cursor ◄► button to enter and enable or disable the VGA1 source. 
VGA O Press the cursor ◄► button to enter and enable or disable the VGAO sourceK 
pJVideo Press the cursor ◄► button to enter and enable or disable the SJVideo sourceK 
Composite Video Press the cursor ◄► button to enter and enable or disable the Composite Video 
sourceK 
  
						

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MAINTENANCE AND SECURITY 
Replacing the Projection Lamp 
The projection lamp should be replaced when it burns out. It should only be replaced with a certified 
replacement part, which you can order from your local dealer.  
Important: 
a. The projection lamp used in this product contains a small amount of mercury. 
b. Do not dispose this product with general household waste. 
c. Disposal of this product must be carried out in accordance with the regulations of your local  
authority. 
Warning: 
Be sure to turn off and unplug the projector at least 30 minutes before replacing the lamp. Failure to 
do so could result in a severe burn. 
 
Caution: 
In rare cases the lamp bulb may burn out during normal operation and cause glass dust or shards 
to be discharged outward from the rear exhaust vent. 
Do not inhale or do not touch glass dust or shards. Doing so could result in injury.  
Always keep your face away from the exhaust vent so that you do not suffer from the gas and 
broken shards of the lamp. 
When removing the lamp from a ceiling-mounted projector, make sure that no one is under the 
projector. Glass fragments could fall if the lamp has been burned out.  
 IF A LAMP EXPLODES 
If a lamp explodes, the gas and broken shards may scatter inside the projector and they may come 
out of the exhaust vent. The gas contains toxic mercury. 
Open windows and doors for ventilation. 
If you inhale the gas or the shards of the broken lamp enter your eyes or mouth, consult the doctor 
immediately.  
1.  Press the lamp 
compartment cover down 
as shown and the cover 
pops up. 
    
						

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2.  Remove the lamp 
compartment cover. 
 
3.  Remove the three screws 
from the lamp module. 
 
4.  Lift the module handle up. 
5.  Pull firmly on the module 
handle to remove the lamp 
module. 
 
6.  
Reverse steps 1 to 5 to 
install the new lamp 
module.  
While installing, align the 
lamp module with the 
connector and ensure it is 
level to avoid damage. 
Note:  
The lamp module must sit 
securely in place and the 
lamp connector must be 
connected properly before 
tightening the screws.       
						

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Resetting the Lamp 
After replacing the lamp, you should reset the lamp hour counter to zero. Refer to the following: 
1.  Press the MENU button to open 
the OSD menu. 
 
2.  Press the cursor ◄► button to 
move to the Settings 2 menu. 
Press the cursor button to move 
down to Advanced 1 and press 
enter. 
3.  Press the cursor ▼▲ button to 
move down to Lamp Hour Reset. 
 
4.  Press the cursor ► or Enter 
button.  
A message screen appears. 
 
5.  Press ▼▲◄► buttons to reset 
the lamp hour. 
6.  Press the MENU button to get 
back to Settings 2. 
  
						

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Cleaning the Projector 
Cleaning the projector to remove dust and grime will help ensure trouble-free operation.  
Warning: 
1. Be sure to turn off and unplug the projector at least 30 minutes before cleaning. Failure to do so 
could result in a severe burn. 
2. Use only a dampened cloth when cleaning. Do not allow water to enter the ventilation openings 
on the projector.  
3. If a little water gets into the projector interior while cleaning, leave unplugged in a well-ventilated 
room for several hours before using. 
4. If a lot of water gets into the projector interior when cleaning, have the projector serviced. 
Cleaning the Lens 
You can purchase optic lens cleaner from most camera stores. Refer to the following to clean the 
projector lens. 
1. Apply a little optic lens cleaner to a clean soft cloth. (Do not apply the cleaner directly to 
the lens.) 
2. Lightly wipe the lens in a circular motion. 
Caution: 
1. Do not use abrasive cleaners or solvents. 
2. To prevent discoloration or fading, avoid getting cleaner on the projector case. 
Cleaning the Case 
Refer to the following to clean the projector case. 
1. Wipe off dust with a clean dampened cloth. 
2. Moisten the cloth with warm water and mild detergent (such as used to wash dishes), and 
then wipe the case. 
3. Rinse all detergent from the cloth and wipe the projector again. 
Caution: 
To prevent discoloration or fading of the case, do not use abrasive alcohol-based cleaners. 
  
						

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Using the Kensington® Lock & Using the Security Bar 
 
Using the Kensington® Lock 
If you are concerned about security, attach the projector to a permanent object with the Kensington 
slot and a security cable.  
 
Note: 
Contact your vendor for details on purchasing a suitable Kensington security cable.  
The security lock corresponds to Kensington’s MicroSaver Security System. If you have any 
comment, contact: Kensington, 2853 Campus Drive, San Mateo, CA 94403, U.S.A. Tel: 800-535-
4242, http://www.Kensington.com.  
Using the Security Bar 
In addition to the password protection function and the Kensington lock, the Security Bar helps 
protect the projector from unauthorized removal. See the following picture. 
    
						

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TROUBLESHOOTING 
Common problems and solutions 
These guidelines provide tips to deal with problems you may encounter while using the projector. If 
the problem remains unsolved, contact your dealer for assistance. 
Often after time spent troubleshooting, the problem is traced to something as simple as a loose 
connection. Check the following before proceeding to the problem-specific solutions. 
 Use some other electrical device to confirm that the electrical outlet is working. 
 Ensure the projector is turned on. 
 Ensure all connections are securely attached.  
 Ensure the attached device is turned on. 
 Ensure a connected PC is not in suspending mode. 
 Ensure a connected notebook computer is configured for an external display. 
(This is usually done by pressing an Fn-key combination on the notebook.) 
Tips for Troubleshooting 
In each problem-specific section, try the steps in the order suggested. This may help you to solve the 
problem more quickly. 
Try to pin point the problem and thus avoid replacing non-defective parts.  
For example, if you replace batteries and the problem remains, put the original batteries back and go 
to the next step.  
Keep a record of the steps you take when troubleshooting: The information may be useful when 
calling for technical support or for passing on to service personnel. 
  
						

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LED Error Messages 
ERROR CODE MESSAGES POWER LED 
BLUE 
TEMP LED 
RED 
LAMP LED 
RED 
Lamp Ready ON OFF OFF 
Start ON OFF OFF 
Cooling ON OFF OFF 
Over Temperature OFF ON OFF 
T1 error 3 blinks OFF 1 blinks 
Thermal Break Sensor error 4 blinks OFF OFF 
G794 error 4 blinks OFF 4 blinks 
Lamp fail 5 blinks OFF OFF 
Ballast temp over 5 blinks OFF 1 blinks 
Ballast circuit short 5 blinks OFF 2 blinks 
Lamp End of lamp life detected 5 blinks OFF 3 blinks 
Lamp did not ignite 5 blinks OFF 4 blinks 
Lamp extinguished during normal operation 5 blinks OFF 5 blinks 
Lamp extinguished during run-up phase 5 blinks OFF 6 blinks 
Lamp voltage too low 5 blinks OFF 7 blinks 
Ballast fail 5 blinks OFF 8 blinks 
Ballast communication fail 5 blinks OFF 10 blinks 
Ballast over temp 5 blinks OFF 11 blinks 
Restrike lamp fail 1 5 blinks OFF 12 blinks 
Restrike lamp fail 2 5 blinks OFF 13 blinks 
Lamp fail 1 5 blinks OFF 14 blinks 
Lamp fail 2 5 blinks OFF 15 blinks 
Fan 1 error 6 blinks OFF 1 blinks 
Fan 2 error 6 blinks OFF 2 blinks 
Fan 3 error 6 blinks OFF 3 blinks 
Fan 4 error 6 blinks OFF 4 blinks 
Case Open 7 blinks OFF OFF 
DMD error 8 blinks OFF OFF 
Color wheel error 9 blinks OFF OFF 
In the event of an error, please disconnect the AC power cord and wait for one (1) minute before restarting 
the projector. If the Power or Lamp LEDs are still blinking or any other situation that isnt listed in the chart 
above, please contact your service center. 
Image Problems 
Problem: No image appears on the screen 
1. Verify the settings on your notebook or desktop PC. 
2. Turn off all equipment and power up again in the correct order. 
Problem: The image is blurred  
1. Adjust the Focus on the projector.  
						

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2. Press the Auto button on the remote control. 
3. Ensure the projector-to-screen distance is within the specified range. 
4. Check that the projector lens is clean. 
Problem: The image is wider at the top or bottom (trapezoid effect)  
1. Position the projector so it is as perpendicular to the screen as possible.  
2. Use the Keystone button on the remote control to correct the problem. 
Problem: The image is reversed  
Check the Projection setting on the Settings 1 menu of the OSD. 
Problem: The image is streaked  
1. Set the Frequency and Tracking settings on the Image->Computer menu of the OSD to 
the default settings. 
2. To ensure the problem is not caused by a connected PC’s video card, connect to another 
computer.  
Problem: The image is flat with no contrast  
Adjust the Contrast setting on the Image menu of the OSD. 
Problem: The color of the projected image does not match the source image. 
Adjust the Color Temperature and Gamma settings on the Image->Advanced menu of the 
OSD. 
Lamp Problems 
Problem: There is no light from the projector  
1. Check that the power cable is securely connected. 
2. Ensure the power source is good by testing with another electrical device. 
3. Restart the projector in the correct order and check that the Power LED is on. 
4. If you have replaced the lamp recently, try resetting the lamp connections.  
5. Replace the lamp module. 
6. Put the old lamp back in the projector and have the projector serviced. 
Problem: The lamp goes off 
1. Power surges can cause the lamp to turn off. Re-plug power cord. When the Power LED 
is on, press the power button. 
2. Replace the lamp module. 
3. Put the old lamp back in the projector and have the projector serviced. 
Remote Control Problems 
Problem: The projector does not respond to the remote control  
1. Direct the remote control towards remote sensor on the projector.  
2. Ensure the path between remote and sensor is not obstructed. 
3. Turn off any fluorescent lights in the room. 
4. Check the battery polarity. 
5. Replace the battery. 
6. Turn off other Infrared-enabled devices in the vicinity. 
7. Have the remote control serviced.  
						

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Audio Problems 
Problem: There is no sound 
1. Adjust the volume on the remote control.  
2. Adjust the volume of the audio source. 
3. Check the audio cable connection. 
4. Test the source audio output with other speakers. 
5. Have the projector serviced. 
Problem: The sound is distorted  
1. Check the audio cable connection. 
2. Test the source audio output with other speakers. 
3. Have the projector serviced. 
Having the Projector Serviced 
If you are unable to solve the problem, you should have the projector serviced. Pack the projector in 
the original carton. Include a description of the problem and a checklist of the steps you took when 
trying to fix the problem: The information may be useful to service personnel. For servicing, return the 
projector to the place you purchased it.