Dyson Dc14 Operating Manual

							OPERATING MANUAL
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REGISTER  
YOUR 5  YEAR 
GUARANTEE 
TO DAY WASH FILTER 
Wash filter with cold water  
at least every 6 months. 
6
months
A S S E M B LY
click
click
For hard floors*
For carpets
ON/OFF
*On selected models. 
						

							Note your serial number for future reference
After registering for your 5 year guarantee, your Dyson 
vacuum cleaner will be covered for parts and labour for 
5 years from the date of purchase, subject to the terms of 
the guarantee.
If you have any query about your Dyson vacuum cleaner, 
call the Dyson Customer Care Helpline with your serial 
number and details of where/when you bought the 
vacuum cleaner. Your serial number can be found on 
your rating plate which is behind the clear bin.
Most queries can be solved over the phone by one of our 
trained Dyson Customer Care Helpline staff.
Alternatively visit www.dyson.co.uk/support for online 
help, general tips and useful information about Dyson.
IMPORTANT SAFETY PRECAUTIONS
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER
When using an electrical appliance, basic precautions should always be followed, including the following:
WA R N I N G
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
Do not leave vacuum cleaner when plugged in. Unplug from outlet when not in use and before servicing.
1.  
Do not use outdoors or on wet surfaces.
2.  
Do not allow to be used as a toy. Close attention is necessary when used by or near children.
3. 
This vacuum cleaner is not intended for use by persons (including children) with reduced physical, sensory or mental 
4.  
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning 
use of the appliance by a person responsible for their safety.
Use only as described in this manual. Use only Dyson recommended attachments.
5.  
Do not use with damaged cable or plug. If the supply cable is damaged, it must be replaced by Dyson Ltd, our 
6.  
service agent or similarly qualified persons in order to avoid a hazard. If vacuum cleaner is not working as it should, 
has been dropped, damaged, left outdoors, or dropped into water, do not use, contact the Dyson Customer Care 
Helpline.
Do not pull or carry by cable, use cable as a handle, close a door on cable, or pull cable around sharp edges or 
7. 
corners. Do not run vacuum cleaner over cable. Keep cable away from heated surfaces.
Do not unplug by pulling on cable. To unplug, grasp the plug, not the cable.
8. 
Do not handle plug or vacuum cleaner with wet hands.
9. 
Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything 
10. 
that may reduce air flow.
Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts, such as the 
11. 
brush bar.
Turn off all controls before unplugging.
12. 
Use extra care when cleaning on stairs.
13. 
Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they may be present.
14. 
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
15. 
Do not use without clear bin and filter in place.
16. 
SAVE THESE INSTRUCTIONS
THIS VACUUM CLEANER IS INTENDED FOR HOUSEHOLD USE ONLY
REGISTER
BY MAIL
Complete and return   
the form to Dyson in the   
envelope supplied.
REGISTER
BY PHONE
Call our dedicated Helpline 
Open 7am–10pm.   
7 days a week.
REGISTER
ONLINE
Visit our website to register
your full parts and labour   
guarantee online. 
www.dyson.com/register UK 
0800 298 0298
IRL  01 475 7109
3 EASY WAYS TO REGISTER YOUR 5 YEAR GUARANTEE 
Do not pull on  
the cable. Do not store near  
heat sources. Do not use near  
naked flame.
Do not run over  
the cable. Do not pick up  
water or liquids.Do not pick up  
burning objects.Do not use above 
you on the stairs. Do not put hands 
near the brush bar 
when the vacuum 
cleaner is in use.
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2341
3
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1
Carr ying your Dyson vacuum cleaner
Clear bin emptying Looking for blockages
Clearing brush bar obstructions Clear bin cleaning
Clearing turbine head obstructions (on selected models)
High-reach cleaning
Using your Dyson vacuum cleaner
4 5
For hard floors*
For carpets
*On selected models. 
Carpets/hard floors
ON/OFF
click
click
click click
click          
						

							I M P O R TA NT!
WASH FILTER
Wash filter with cold water at least every 6 months.
6
months
67 
						

							89
A S S E M B LY
Stand the vacuum cleaner up straight and slide the hose into guides at the  
•	
back of the vacuum cleaner and click into place.
Ensure the hose is straight and slide the wand straight down into the hose until  
•	
it clicks into place. 
Click the wand handle into the top of the vacuum cleaner.
•	
At tach the tools to the vacuum cleaner and wind the cable anti-clock wise around 
•	
cable hooks and secure with clip.
USING YOUR DYSON VACUUM CLEANER
Unwind the cable and inser t the plug into a suitable socket. 
Hold the cleaner head down with your foot and pull the handle downwards.  
To switch ‘ON’ or ‘OFF’ press the power but ton in front of the handle.
  CAUTION:
Do not allow the vacuum cleaner to be used by anyone who may not be able  
•	
to operate it safely.
The use of an ex tension cable is not recommended.
•	
Always switch of f and unplug before per forming maintenance on your  
•	
vacuum cleaner. 
When returning to the upright position, ensure that the wand and clear bin 
•	
assembly are fully upright before releasing the vacuum cleaner.
Ensure the cyclone is secured to the vacuum cleaner. Do not press the cyclone 
•	
release but ton or shake the vacuum cleaner while carr ying or it could fall and 
cause injur y.
Store the vacuum cleaner indoors. Put the vacuum cleaner away af ter use with 
•	
the cable coiled safely, to prevent tripping hazards.
Do not use outdoors or on wet sur faces or to vacuum water or other liquids  
•	
– electric shock could occur.
Do not lubricate any par ts, or carr y out any maintenance or repair work  
•	
other than that shown in this manual, or advised by the Dyson Customer  
Care Helpline.
PLE ASE NOTE:
This vacuum cleaner is intended for domestic use only. Fine dust such as plaster 
•	
dust or flour should only be vacuumed in ver y small amounts.
Do not use the vacuum cleaner to pick up sharp hard objects, small toys, pins, 
•	
paper clips, etc. They may damage the vacuum cleaner.
If used in a garage, care should be taken to wipe the soleplate and wheels with 
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a dr y cloth af ter vacuuming to clean of f any sand, dir t, or pebbles that could 
damage delicate floors. 
Consult your flooring manufacturer’s recommended instructions before 
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vacuuming and caring for your flooring, rugs, and carpet. Some carpets will fuzz 
if a rotating brush bar is used when vacuuming. If this happens, we recommend 
vacuuming in hard floors mode and consulting with your flooring manufacturer.
When vacuuming, cer tain carpets may generate small static charges in the clear 
•	
bin. These are entirely harmless and are not associated with the mains supply. 
To minimise any ef fect from this, do not put you hand or inser t any object into 
the clear bin unless you have first emptied it and rinsed it out with cold water. 
(See ‘Clear bin cleaning’ section.)
Do not use or store this vacuum cleaner below 0 °C (32° F). Ensure that the 
•	
vacuum cleaner is at room temperature before operating.
CARPETS/HARD FLOORS
Ensure the machine is in an upright position before adjusting the set ting. The 
brush bar will automatically stop if it becomes obstructed. If the brush bar stops 
during use, please refer to the ‘Clearing brush bar obstructions’ section.
HIGH-REACH CLEANING
 CAUTION:
Switch ‘OFF’ the vacuum cleaner before changing tools.
•	
Power ful suction can cause the hose to ‘pull back’ - please take care. 
•	
Take ex tra care when vacuuming on stairs; do not work with the vacuum cleaner 
•	
above you on the stairs. Do not put the vacuum cleaner on chairs, tables etc.
Ensure vacuum cleaner is in upright position before using tools.
•	
PLE ASE NOTE:
To release the wand, open the wand cap and pull the red tube from inside 
•	
the handle until it clicks. Press but ton to release the wand and hose from the 
machine. Tools can be at tached to either the hose or wand. 
The brush bar will not rotate when the vacuum cleaner is in an upright position.
•	
Ensure wand cap is closed when not in use.
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EMPT YING THE CLEAR BIN
  CAUTION:
Switch ‘OFF’ the vacuum cleaner and unplug before empt ying the clear bin.
•	
PLE ASE NOTE:
Empt y as soon as the dir t reaches the level of the M A X mark – do not over fill. 
•	
To remove the clear bin from the vacuum cleaner, press the but ton at the rear of 
•	
cyclone carr ying handle. To release the dir t, press the red bin release but ton.
The British Allergy Foundation is a UK national charit y with the aim of improving 
awareness, prevention and treatment of allergies. Empt ying into a bag is 
recommended for allergy suf ferers. 
The British Allergy Foundation Seal of Approval is a UK registered trademark.
Do not use the vacuum cleaner without the clear bin in place.
•	
To minimise dust/allergen contact when empt ying, encase the clear bin tightly 
•	
in a plastic bag and empt y. Remove the clear bin carefully and seal bag tightly, 
dispose as normal. For a free fact sheet visit  
www.dyson.co.uk/technology/allergy
CLEANING THE CLEAR BIN
 CAUTION:
Do not immerse the whole cyclone in water or pour water into the cyclones.
•	
Ensure the clear bin is completely dr y before replacing.
•	
PLE ASE NOTE:
Do not use detergents, polishes or air fresheners to clean the clear bin.
•	
Do not put clear bin in a dishwasher.
•	
Clean the shroud with a cloth or dr y brush to remove lint and dust.
•	
WASHING YOUR FILTER
DO THIS EVERY 6 MONTHS
  CAUTION:
Switch ‘OFF’ and unplug the vacuum cleaner before removing the filter.
•	
Ensure filter is completely dr y before refit ting to the vacuum cleaner.
•	
PLE ASE NOTE:
It is impor tant to check your filter regularly and wash at least ever y 6 months 
•	
according to instructions, to maintain per formance. 
Af ter washing please leave for 24 hours to dr y completely.
•	
The filter may require more frequent washing if vacuuming fine dust.
•	
Do not use detergents to clean the filter.
•	
Do not put the filter in a dishwasher, washing machine, tumble dr yer, oven, 
•	
microwave or near a naked flame.
LOOKING FOR BLOCK AGES
 CAUTION:
Switch ‘OFF’ and unplug the vacuum cleaner before checking for blockages. 
•	
Failure to do so could result in personal injur y.
Please ensure the vacuum cleaner is upright and switched of f before removing 
•	
hose or air way inspection par ts.
Beware of sharp objects when clearing blockages.
•	
Refit all par ts of the vacuum cleaner securely before using.
•	
PLE ASE NOTE:
Clearing blockages is not covered by your vacuum cleaner’s limited guarantee.
•	
This vacuum cleaner is fit ted with an automatically reset ting thermal cut-out. 
•	
If any par t of the vacuum cleaner becomes blocked, it may overheat and 
automatically cut-out. Switch ‘OFF’ and unplug the vacuum cleaner and leave to 
cool down before checking filter or for blockages.
CLEARING B RUSH BAR OBSTRUCTIONS
 CAUTION:
Switch ‘OFF’ and unplug the vacuum cleaner before clearing brush bar 
•	
obstructions. Failure to do so could result in personal injur y.
Beware of sharp objects when clearing obstructions.
•	
Refit all par ts of the vacuum cleaner securely before using.
•	
PLE ASE NOTE:
Clearing brush bar obstructions is not covered by your vacuum cleaner’s limited 
•	
guarantee.
CONFOR MIT Y INFOR M ATION
A sample of this product has been tested and found to be in conformit y with the 
following European Directive: 2006/95/EC Low voltage Directive, 93/68/EEC 
CE Marking Directive, 2004/108/EC EMC Directive.
The symbol 
 on the product or on its packaging indicates that this product 
should not be treated as household waste. Instead it should be handed over 
to the applicable collection point for the recycling of electrical and electronic 
equipment – this may be your local civic amenit y site or a facilit y provided by the 
retailer selling the product or a replacement product. By ensuring this product 
is disposed of correctly, you will help prevent potential negative consequences 
for the environment and for human health, which could other wise be caused 
by inappropriate waste handling of this product. For more detailed information 
about recycling of this product, please contact the Dyson Customer Care 
Helpline, your local authorit y civic amenit y site or the retailer selling the product 
or a replacement product.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON VACUUM CLE ANER
If you have a question about your Dyson vacuum cleaner, call the Dyson 
Customer Care Helpline with your serial number and details of where and when 
you bought the vacuum cleaner, or contact us via the website. The serial number 
can be found on the main body of the vacuum cleaner behind the clear bin. 
Most questions can be solved over the phone by one of our Dyson Customer 
Care Helpline staf f. 
If your vacuum cleaner needs ser vice, call the Dyson Customer Care Helpline so 
we can discuss the available options. If your vacuum cleaner is under guarantee, 
and the repair is covered, it will be repaired at no cost.
PLEASE REGISTER AS A DYSON OWNER
To help us ensure you receive prompt and ef ficient ser vice, please register as a 
Dyson owner. There are three ways to do this:
Online at w w w.dyson.com
•	
By calling the Dyson Customer Care Helpline on UK 0800 298 0298 or  
•	
IRL 01 475 7109.
By completing and returning the enclosed form to us by mail.
•	
This will confirm ownership of your Dyson vacuum cleaner in the event of an 
insurance loss, and enable us to contact you if necessar y.
LIMITED 5 YEAR GUAR ANTEE
TER MS AND CONDITIONS OF THE D YSON 5 YEAR LIMITED 
GUAR ANTEE .
WHAT IS COVERED
The repair or replacement of your vacuum cleaner (at Dyson’s discretion) if your 
•	
vacuum cleaner is found to be defective due to fault y materials, workmanship or 
function within 5 years of purchase or deliver y (if any par t is no longer available 
or out of manufacture Dyson will replace it with a functional replacement par t).
Use of the vacuum cleaner in the UK and Republic of Ireland.
•	
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product as a result of:
Normal wear and tear (e.g. fuse, belt, brush bar, bat teries etc).
•	
Accidental damage, faults caused by negligent use or care, misuse, neglect, 
•	
careless operation or handling of the vacuum cleaner which is not in accordance 
with the Dyson Operating Manual.
Blockages – please refer to the Dyson Operating Manual for details of how to 
•	
unblock your vacuum cleaner.
Use of the vacuum cleaner for any thing other than normal domestic  
•	
household purposes.
Use of par ts not assembled or installed in accordance with the instructions  
•	
of Dyson.
Use of par ts and accessories which are not Dyson Genuine Components.
•	
Fault y installation (except where installed by Dyson).
•	
Repairs or alterations carried out by par ties other than Dyson or its  
•	
authorised agents.
If you are in any doubt as to what is covered by your guarantee, please call the 
•	
Dyson Customer Care Helpline on UK 0800 298 0298 or IRL 01 475 7109.
SUMM ARY OF COVER
The guarantee becomes ef fective at the date of purchase (or the date of deliver y 
•	
if this is later).
You must provide proof of deliver y/purchase before any work can be carried 
•	
out on your vacuum cleaner. Without this proof, any work carried out will be 
chargeable. Please keep your receipt or deliver y note.
All work will be carried out by Dyson or its authorised agents.
•	
Any par ts which are replaced will become the proper t y of Dyson.
•	
The repair or replacement of your vacuum cleaner under guarantee will not 
•	
ex tend the period of guarantee.
The guarantee provides benefits which are additional to and do not af fect your 
•	
statutor y rights as a consumer.
ABOUT YOUR PRIVACY
If your personal details change, if you change your mind about any of your 
marketing preferences or if you have any queries about how we use your 
information, please let us know by contacting Dyson Limited, Tetbur y Hill, 
Malmesbur y, Wiltshire, SN16 0RP England, or by calling the Dyson Customer 
Care Helpline on UK 0800 298 0298 or IRL 01 475 7109. Or you can email us 
at [email protected]
For more information on how we protect your privacy, please see our privacy 
policy on w w w.dyson.co.uk
PRODUCT INFOR M ATION 
Net weight: 8.15kg, Voltage: 230-240V 50Hz, Rated power: 1400W.
Please note: Small details may var y from those shown.
This product is protected by the following intellectual rights:
PATENT/PATENT APPLICATION NUMBERS
EP 1119282, US 6,519,807, EP 1268076, US 6835222, EP 1361813,  
US 7290309, EP 1370172, US 6991666, EP 1361812, US 7278181, EP 1361814,   
US 7018439, EP 1361815, US 6974488, EP 04768834.6,  
US 2007-0079579, US 2008-0105510, WO 2005/107553, EP 05757418.8,  
US 11/631,109, GB 241296, EP 05757445.1, US 11/632,851, GB 2422093,  
EP 06700228.7, US 2008-000004, GB 2440718, WO 2008/017803,  
GB 2440716, WO 2008/017806, GB 2440515, WO 2008/015377,  
GB 2440717, WO 2008/017804, WO 2008/017801, GB 2440514,  
WO 2008/015378, GB 2440715, WO 2008/017802.
Equivalent patents, registered designs and applications exist in other countries. 
						

							w w w.dyson.com
Dyson Customer CareIf you have a question about your Dyson vacuum cleaner, call 
the Dyson Customer Care Helpline with your serial number and 
details of where and when you bought the cleaner, or contact us 
via the Dyson website. The serial number can be found on the 
main body of the vacuum cleaner behind the clear bin.
JN.21835  PN.08447-06-02  09.02.09
GB Dyson Customer Care 
[email protected]  
0800 298 0298
Dyson Ltd, Tetbur y Hill, Malmesbur y, Wiltshire SN16 0RP.
IRL  Dyson Customer Care 
[email protected]  
01 475 7109
Dyson Ireland Limited, Unit G10, Grants Lane,  
Greenogue Business Park, Rathcoole, Dublin 24
I M P O R TA NT!
WASH FILTER
Wash filter with cold water at least every 6 months.
6
months 
						

							REGISTER
BY MAIL
Complete and return  
the form to Dyson in the 
envelope supplied.
REGISTER
BY PHONE
Call our dedicated Helpline 
Open 7am–10pm.   
7 days a week.
REGISTER
ONLINE
Visit our website to register
your full parts and labour 
guarantee online. 
www.dyson.com/register
UK  0800 298 0298
IRL  01 475 7109
3 EASY WAYS TO REGISTER YOUR 5 YEAR GUARANTEE 
GUARANTEE FORM
Title
Surname 
First name
Telephone  Mobile
e-mail Postcode Address
Date of purchase /
/Country of purchaseUK IRL
Serial number 
By mail  Yes No
By phone  Yes No
By email  Yes No
By text message  Yes No Tick box if no
As a Dyson owner, you can hear about Dyson 
inventions, services and products before anyone else. 
If it’s okay to contact you, please let us know how we 
may do this.
Sometimes we might ask for feedback on our ideas or invite you to try 
new products and services.  Would it be okay if our partner companies 
occasionally get in touch about this?