DuVoice Mitel SX100/200 Digital COV, Mitel ML/EL COV Instructions

							Copy right DuVoice Corporation 1997  
 Integration Notes-Switch # 538 
 
                                                  Mitel SX100/200 Digital COV    
      Mitel ML/EL COV 
 
Overview 
 
This document provides information on integrating a Mitel SX200 Digital PABX or 
Mitel SX200 Light PABX with a DuVoice voicemail COV Voice Mail.   Refer to the 
Mitel Manual for more information.  
 
The integration is based on the use of system abbreviated dial numbers.  This 
eliminates several dialing steps involved in the sending and retrieving of voice mail 
messages. 
 
System Requirements 
 
 Mitel 1004 or higher software. 
 
Switch Programming  
 
Enable the following COS options in the COV voice mail ports COS. 
   COS Option 212 (Can Flash if talking to an incoming trunk). 
   COS Option 216 (Data Security). 
   COS Option 220 (Do Not Disturb). 
   COS Option 239 (Priority Dial 0).  
   COS Option 259 (Message Sending). 
   COS Option 604 (Auto Line Select). 
 
If the Duvoice voicemail is going to be used as auto attendant, also include the 
following     COS option in the voice mail ports COS. 
   COS Option 251 (Transfer Dial Tone). 
 
Enable the following COS Options in the COS of the extensions that will have 
voice mail(Form 03). 
   COS Option 206 (Call Forwarding – Busy). 
   COS Option 207 (Call Forwarding – Don’t Answer). 
   COS Option 208 (Call Forwarding – External). 
   COS Option 232 (Message Waiting Setup: Lamp). 
 
Enable System Option 22 (Last Party Clear: Dial Tone), so that dial tone will be 
provided on a hang up to release the voice mail port. 
 
 
 
 
 
  
						

							Copy right DuVoice Corporation 1997  If trunk calls are to reach the Duvoice voicemail via a forwarding system 
abbreviated dial number, enable System Option 21 (Incoming to Outgoing Call 
Forward). 
 
 
For message waiting indicators: 
   Enter the following codes into Feature 41 Option 2. 
 A *761 for the MWI On code.  
 A *762 for the MWI Off code. 
 
  
Voice Mail Programming 
 
Use switch integration 538 for Mitel SX200 Digital/EL COV. 
By default the Duvoice voicemail uses *761 for the MWI on code and *762 for the 
 MWI off code.