DuVoice Hot Swappable Drive Replacement For The DV2000 With Rack Mount Chassis Technical Manual

							 
  DV2000                                                            Technical Notes   
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Hot swappable drive replacement for the DV2000 with Rack-mount chassis 
 
LAST UPDATED 2/21/02  Hot swappable drive replacement for the DV2000 with Rack-mount chassis 
 
Overview 
 
This document provides helpful hints for drive replacement in the unlikely 
event of a drive failure with the Adaptec®
 RAID 1 controller connected to 
hot-swappable hard-drive carriers and frames in a DV2000 rack-mount 
system.  For more detailed information, refer to the Adaptec®
 SCSI RAID 
2100S Installation Guide provided with your DV2000 system. 
 
 
Storage Manager Pro: 
 
 The Graphic User Interface (GUI) that interacts with the storage subsystem 
to provide an intuitive graphical interface that enables the technician to do 
such things as create and manage RAID arrays, set up security levels for 
users and administrators and establish the means of notifying users of disk 
failures, etc.  For more detailed information, refer to the Storage 
Management Users Guide provided with the DV2000 system (in .PDF 
format on the Adaptec®
 CD). 
 
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_ 
R Note:  The technician will be prompted to provide a user ID and password when 
starting Storage Manager Pro.  The default user ID is administrator; the default 
password is adaptec. 
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_ 
 
 Certain functions may also be done from the CTRL-A menu on system 
reboot but should only be undertaken at the direction of DuVoice Technical 
Support. 
 
Hot-swappable carrier/frame: 
 
 As the title implies, this consists of two components.  The frame is the 
component that is permanently mounted within the PC and connected to  
						

							 
  DV2000                                                            Technical Notes   
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Hot swappable drive replacement for the DV2000 with Rack-mount chassis 
 
LAST UPDATED 2/21/02  the Adaptec®
 RAID Controller.  The carrier; is the component which houses 
a hard-disk drive that is removable by unlocking from the frame (using the 
keys provided with your system) and pulling straight out (using the attached 
handle).  It can be re-inserted by reversing the process. 
 
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_ 
R Notes:  When re-inserting, allow the handle on the carrier to close and push the 
carrier in until it catches and feels secure, then lock.    
          
        If a carrier has been removed from the system, it will likely require a rebuild 
upon re-insertion. 
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_ 
 
 The carrier also defines the SCSI ID number for that particular drive.  The 
actual drive inside the carrier is always set to SCSI ID 0 and the carrier 
provides the translation to the controller.  There are only two choices in this 
configuration, SCSI ID 0 or SCSI ID 1 (ID numbers are displayed on the 
front of the carrier when power is applied).  The ID is set on the carrier by 
means of a thumbwheel on the backside of the carrier (the end that is 
inserted into the frame).  Normally, it shouldn’t be necessary to set  (or 
adjust) the SCSI ID settings. 
 
  
 
Drive failure: 
 
% In the event of a drive failure, an alarm will sound continuously and the 
failed drive will be taken offline.  The system should operate normally on the 
single mirrored drive that remains online.  
 
: Launch the Storage Manager Pro program by clicking on the Start menu, 
highlight Programs|Adaptec®
 Storage Manager Pro, and double-click on the 
Adaptec®
 Storage Manager Pro option.   The technician will be prompted for 
the User ID and password, refer to the Storage Manager Pro Note 
discussed earlier in this document for defaults. 
 
Once logged on, select the Open System option.   The Storage Manager 
Pro System Browser will launch a four-window display.  Highlight the 
Adaptec®
 2100S Array in the Device window.  Select Silence Alarm from 
the list of menu options on the right. 
  
						

							 
  DV2000                                                            Technical Notes   
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Hot swappable drive replacement for the DV2000 with Rack-mount chassis 
 
LAST UPDATED 2/21/02  V Review the drives in the Device window by single clicking on the symbol to 
the left of the Adaptec®
 2100S Array item, then single-click the Channel 0 
item to expand the display to show both hard drives.  An V should be 
displayed next to one of the drives.  The drives are identified by their ID 
numbers; (0:00:0) equals ID 0, and (0:01:0) equals ID 1. 
 
 
 
Remove the corresponding failed drive (carrier and all) from the rack-
mount system and replace drive (carrier and all) with a known-good spare 
as described earlier in this document. 
 
After replacing the drive, go to the Array window in Storage Manager Pro’s 
System Browser.  Highlight the Adaptec®
 2100S Array item and single click 
the symbol to the left of this item.  This will expand the item to display the 
Mirror Set (RAID 1) item underneath.  Highlight the Mirror Set (RAID 1) and 
select the Rebuild option from the menu to the right.  When the Rebuild is 
complete, the system will once again run in optimal condition. 
 
The Rebuild status may be viewed in detail by highlighting the Mirror Set 
(RAID 1) item in the Array window.   Then, select the Tasks tab in the 
Detail window below.
   
  
For further assistance, call DuVoice Corporation Technical Support  
at (425) 889-9790.