Dukane Imagepro 8755g-Rj Projector Users Manual

							
60

Troubleshooting
Regarding the indicator lamps
When operation of the LAMP, TEMP and POWER indicators differs from usual, 
check and cope with it according to the following table.
POWER 
indicator
LAMP 
indicator
TEMP 
indicatorDescription
Lighting
In Orange
Turned
off
Turned
offThe projector is in a standby state.Please refer to the section “Power on/off”.
Blinking
In Green
Turned
off
Turned
offThe projector is warming up.Please wait.
Lighting
In Green
Turned
off
Turned
offThe projector is in an on state.Ordinary operations may be performed.
Blinking
In Orange
Turned
off
Turned
offThe projector is cooling down.Please wait.
Blinking
In Red
(discre-
tionary)
(discre-
tionary)
The projector is cooling down. A certain error 
has been detected.Please wait until POWER indicator finishes blinking, 
and then perform the proper measure using the item 
descriptions below.
Blinking
In Red
or
Lighting
In Red
Lighting
In Red
Turned
off
The lamp does not light, and there is a possibility 
that interior portion has become heated.Please turn the power off, and allow the projector to 
cool down at least 20 minutes. After the projector has 
sufficiently cooled down, please make confirmation of 
the following items, and then turn the power on again.
• Is there blockage of the air passage aperture?
• Is the air filter dirty?
• Does the peripheral temperature exceed 35°C?
If the same indication is displayed after the remedy, 
please change the lamp referring to the section “Lamp”.
Blinking
In Red
or
Lighting
In Red
Blinking
In Red
Turned
off
The lamp cover has not been properly fixed. Please turn the power off, and allow the projector to 
cool down at least 45 minutes. After the projector has 
sufficiently cooled down, please make confirmation of 
the attachment state of the lamp cover. After performing 
any needed maintenance, turn the power on again. 
If the same indication is displayed after the remedy, 
please contact your dealer or service company.
Blinking
In Red
or
Lighting
In Red
Turned
off
Blinking
In Red
The cooling fan is not operating.Please turn the power off, and allow the projector to 
cool down at least 20 minutes. After the projector has 
sufficiently cooled down, please make confirmation 
that no foreign matter has become caught in the fan, 
etc., and then turn the power on again.
If the same indication is displayed after the remedy, 
please contact your dealer or service company.
(continued on next page) 
						

							
6

Shutting the projector down
Only when the projector can not be turned off by usual 
procedure (15), please push the shutdown switch using a 
pin or similar, and disconnect the power plug from the power 
outlet. Before turning it on again, wait at least 10 minutes to 
make the projector cool down enough.
Resetting all settings
When it is hard to correct some wrong settings, the FACTORY RESET function of 
SERVICE item in OPTION menu (44) can reset all settings(except LANGUAGE, 
FILTER TIME, LAMP TIME, FILTER MESSAGE, NETWORK settings and etc.) to the 
factory default.
Troubleshooting
Regarding the indicator lamps (continued)
POWER 
indicator
LAMP 
indicator
TEMP 
indicatorDescription
Blinking
In Red
or
Lighting
In Red
Turned
off
Lighting
In Red
There is a possibility that the interior portion 
has become heated.Please turn the power off, and allow the projector to cool down at least 
20 minutes. After the projector has sufficiently cooled down, please make 
confirmation of the following items, and then turn the power on again.
• Is there blockage of the air passage aperture?
• Is the air filter dirty?
• Does the peripheral temperature exceed 35°C?
If the same indication is displayed after the remedy, please 
set FAN SPEED of SERVICE item in OPTION menu to HIGH 
(42).
Lighting
In Green
Simultaneous
blinking in Red
It is time to clean the air filter.Please immediately turn the power off, and clean or change 
the air filter referring to the section “Air Filter”. After cleaning or 
changing the air filter, please be sure to reset the filter timer. 
After the remedy, reset the power to ON.
Lighting
In Green
Alternative
blinking in Red
There is a possibility that the interior portion 
has become overcooled.Please use the unit within the usage temperature 
parameters (5°C to 35°C).  
After the treatment, reset the power to ON.
Blinking in 
Green for 
approx. 3 
seconds
Turned
off
Turned
off
At least 1 Power ON schedule is saved to the 
projector.Please refer to “Schedule Settings” section of User’s 
Manual-Network Guide.
NOTE  • When the interior portion has become overheated, for safety purposes, 
the projector is automatically shut down, and the indicator lamps may also be 
turned off. In such a case, disconnect the power cord, and wait at least 45 minutes. 
After the projector has sufficiently cooled down, please make confirmation of the 
attachment state of the lamp and lamp cover, and then turn the power on again.
Shutdown switchBATTERY 
						

							
6

Troubleshooting
Phenomena that may be easy to be mistaken for machine defects
About the phenomenon confused with a machine defect, check and cope with it 
according to the following table.
PhenomenonCases not involving a machine defectReferencepage
Power does not come on.
The electrical power cord is not plugged in.
Correctly connect the power cord.
The main power source has been interrupted during operation such as by a power outage (blackout), etc.
Please disconnect the power plug from the power outlet, and allow the projector to cool down at least 10 minutes, then turn the power on again.
12, 15
Either there is no lamp and/or lamp cover, or either of these has not been properly fixed.
Please turn the power off and disconnect the power plug from the power outlet, and allow the projector to cool down at least 45 minutes. After the projector has sufficiently cooled down, please make confirmation of the attachment state of the lamp and lamp cover, and then turn the power on again.
54, 55
Neither soundsnor pictures areoutputted.
The signal cables are not correctly connected.
Correctly connect the connection cables.  0
Signal source does not correctly work.
Correctly set up the signal source device by referring to the manual of the source device.
–
The input changeover settings are mismatched.
Select the input signal, and correct the settings.16, 17
Sound does not come out.
The signal cables are not correctly connected.
Correctly connect the audio cables. 0
The MUTE function is working.
Restore the sound pressing MUTE or VOLUME button on the remote control. 6
The volume is adjusted to an extremely low level.
Adjust the volume to a higher level using the menu function or the remote control. 6
The AUDIO/SPEAKER setting is not correct.
Correctly set the AUDIO/SPEAKER in SETUP menu.35
No pictures are displayed.
The lens cover is attached.
Remove the lens cover.4, 15
The signal cables are not correctly connected.
Correctly connect the connection cables.
 0
(continued on next page) 
						

							
63

Phenomena that may be easy to be mistaken for machine defects (continued)
PhenomenonCases not involving a machine defectReferencepage
No pictures are displayed.(continued)
The brightness is adjusted to an extremely low level.
Adjust BRIGHTNESS to a higher level using the menu function.
25, 26
The computer cannot detect the projector as a plug and play monitor.
Make sure that the computer can detect a plug and play monitor using another plug and play monitor.

The BLANK screen is displayed.
Press BLANK button on the remote control.
Video screendisplay freezes.
The FREEZE function is working.
Press FREEZE button to restore the screen to normal.
Colors have afaded- outappearance, orColor tone is poor.
Color settings are not correctly adjusted.
Perform picture adjustments by changing the COLOR TEMP, COLOR, TINT and/or COLOR SPACE settings, using the menu functions.
25, 26, 3 
COLOR SPACE setting is not suitable.
Change the COLOR SPACE setting to AUTO, RGB, SMPTE240, REC709 or REC601.  3 
Pictures appear 
dark.
The brightness and/or contrast are adjusted to an 
extremely low level.
Adjust BRIGHTNESS and/or CONTRAST settings to a 
higher level using the menu function.
25, 26
The WHISPER function is working.
Select NORMAL for WHISPER item in the SETUP menu.25, 35
The lamp is approaching the end of its product 
lifetime.
Replace the lamp.
54, 55
Pictures appear
blurry.
Either the focus and/or horizontal phase settings are 
not properly adjusted.
Adjust the focus using the focus ring, and/or H PHASE 
using the menu function.
18, 30
The lens is dirty or misty.
Clean the lens referring to the section “Caring for the lens”.58
Troubleshooting
NOTE  • Although bright spots or dark spots may appear on the screen, this 
is a unique characteristic of liquid crystal displays, and it does not constitute or 
imply a machine defect. 
						

							
64
Specifications
Specifications
Specification
ItemSpecification
Product name Liquid crystal projector
Liquid Crystal Panel
Panel size1.6 cm (0.63 type)
Drive systemTFT active matrix
Pixels786,432 pixels (1024 horizontal x 768 vertical)
Lens
Zoom lens,8755G-RJF=1.7 ~ 1.9
f = 18.9~ 22.6 mm 8912-RJ
F=1.7 ~ 1.9
f = 19.5~ 23.4 mm
(approximately)
Lamp220W UHB
Audio output7 W
Power supplyAC 100-120V/3.5A,  AC220-240V/1.5A
Power consumption320 W
Temperature range5 ~ 35°C (Operating)
Size340 (W) x 1 17 (H) x 270 (D) mm* Not including protruding parts. Please refer to the following figure.
Weight (mass)approx. 4.0 kg
Ports Computer input port
  COMPUTER IN1  
................................ D-sub 15 pin mini x1  COMPUTER IN2  ................................ D-sub 15 pin mini x1
Computer output port
 MONITOR OUT   ................................... D-sub 15 pin mini x1Video input port  Y, Cb/Pb, Cr/Pr (Component video)  ........................ RCA x3  S-VIDEO ................................................... mini DIN 4 pin x1  VIDEO ..................................................................... RCA x1
Audio input/output port
  AUDIO IN1  ..................................................... Stereo mini x1  AUDIO IN2 ..................................................... Stereo mini x1  AUDIO IN3 ............................................................... RCA x2  AUDIO OUT ................................................... Stereo mini x1Others  USB ...................................................................... USB-B x1  CONTROL .................................................... D-sub 9 pin x1  LAN......................................................................... RJ45 x1
Optional parts
Lamp:      456-8755G Air filter:  MU04951
* For more information, please consult your deale
r. 
						

							
65

Specifications
Specifications (continued)
[unit: mm]
340
12911
7
270
BATTERY 
						

							
1
Projector
8755G-RJ/8912-RJ
User’s Manual (detailed)
Network Guide
This manual is only intended to explain Network Functions.
For safety, operations or any other issues, refer to the Safety Guide or Operating 
Guide.
• Before using this product, please read the Safety Guide
first.  
WARNING
• The information in this manual is subject to change without notice.
• The manufacturer assumes no responsibility for any errors that may appear in 
this manual.
• The reproduction, transfer or copy of all or any part of this document is not 
permitted without express written consent.
NOTE
Contents
Network Functions ..................................................................2
Configuring and Controlling the Pr ojector via a We b Browser...4
E-mail Alerts ..........................................................................23
Projector Management using SNMP......................................25
Event Scheduling...................................................................26
e-SHOT (Still Image Transfer) Display..................................29
Command Control via the Network.......................................31
Trademark acknowledgement
• Windows is a registered trademark of Microsoft Corporation.
• Netscape is a registered trademark of Netscape Communications Corporation.
• JavaScript is a registered trademark of Sun Microsystems, Inc.
All other trademarks are the properties of their respective owners. 
						

							


Network Functions
Network Functions
Configuring and Controlling the Projector via a Web Browser
You can change the settings of or control the projector via a network by \
using a 
web browser from a PC that is connected to the same network.
(4)
E-mail Alerts
The projector can automatically send an alert to specified e-mail addresses when 
the projector requires maintenance or has encountered an error.
(23)
Projector Management using SNMP
This projector is SNMP (Simple Network Management Protocol) compliant, 
allowing you to monitor it from a remote location using SNMP software. In 
addition, the projector is able to send failure & warning alerts to a specified PC.
(25)
Event Scheduling
You can schedule the projector to perform various functions according to \
the date 
and time.
(26)
e-SHOT (Still Image Transfer) Display
The projector can display still images that are transferred via the netw\
ork.
(29)
Command Control via the Network
The projector can be controlled using RS-232C commands over a network.
(31)
This projector is equipped with the following network functions. 
						

							
3

Network Functions
Before Using the Network Functions…
To use the network functions of this projector, the projector must be configured to 
suit your network. Consult with your network administrator before connec\
ting the 
projector to your network. Incorrect network configuration of this projector may 
cause problems on your network.
Connect the gateway (The router/PC that forwards traffic to a destination outside 
of the subnet of the transmitting device) to the LAN port on the projector using a 
CAT-5 cable and configure the following settings.
If  using a network with DHCP enabled:
The projector’s network settings can be configured automatically when DHCP on 
the NETWORK menu is set to ON. Please refer to DHCP and INFORMATION in 
NETWORK menu ("NETWORK menu" section of the User's Manual - Operating Guide).
If a fixed / static IP address is required, please configure your projector according 
to the steps in the following section.
If  using a network without DHCP enabled  
or using a fixed IP address on a network with DHCP enabled:
Configure the following settings on the NETWORK menu ("NETWORK menu" 
section of the User's Manual - Operating Guide).
.DHCP : Set DHCP to OFF (disabled).
.IP ADDRESS : Enter an appropriate IP address for the projector to connect to 
your network.
3.SUBNET MASK : Enter an appropriate subnet mask for the projector to 
connect to your network.
4.DEFAULT GATEWAY : Enter an appropriate gateway address for the 
projector to connect to your network. 
						

							
4

Configuring and Controlling the Projector via a Web Browser
You can adjust or control the projector via a network from a web browser \
on a PC 
that is connected to the same network.
• Internet Explorer 5.5 or later or Netscape 6.2 or later are required.
• If JavaScript is disabled in your web browser configuration, you must enable 
JavaScript in order to use the projector web pages properly. See the Help files 
for your web browser for details on how to enable JavaScript.
• If projector is disconnected from network approx. 50 seconds, system will 
automatically log off. Please Re-log on to continue operations via a web 
browser.
• After you logon, a small, blank window will appear behind the main operation 
window. Please do not close this small, blank window. If this window is closed, 
the system will automatically log off after approx. 50 seconds even if an 
operation is being performed.
The small, blank window will close when the main operation window is clo\
sed.
• The small, blank window may be considered a pop-up and be blocked if you 
are using Windows XP Service Pack , or using other security software.
If Service Pack  blocks the window the following message will appear: 
"Pop-up blocked. To see this pop-up or additional options click here..."
Please select "Temporarily Allow Pop-ups" or "Always Allow Pop-ups From This 
Site..." to allow the window to open.
• You can communicate using SSL (Secure Socket Layer) if you are using 
Windows XP Service Pack  or earlier versions of Microsoft Windows. Please 
specify “https://” when you enter the IP address of the projector on the web 
browser. You can't communicate the projector using SSL on Windows Vista.
• It is recommended to install all web browser updates to communicate using 
SSL. It is especially recommended that users using Internet Explorer install 
security update Q832894 (MS04-004) or the web browser interface may not be 
displayed correctly.
And when using an earlier version of Internet Explorer than version 5.5, during 
operations the browser will log out after 50 seconds.
NOTE
Configuring and Controlling the Projector via a Web Browser