Dell Xps Gen 5 Manual
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Appendix141 Austria (Vienna) International Access Code: 900 Country Code: 43 City Code: 1Website: support.euro.dell.com E-mail: [email protected] Home/Small Business Sales 0820 240 530 00 Home/Small Business Fax0820 240 530 49 Home/Small Business Customer Care0820 240 530 14 Preferred Accounts/Corporate Customer Care0820 240 530 16 Technical Support for Inspiron XPS computers only0820 240 530 81 Home/Small Business Technical Support for all other Dell computers0820 240 530 14 Preferred Accounts/Corporate Technical Support0660 8779 Switchboard0820 240 530 00 BahamasGeneral Supporttoll-free: 1-866-278-6818 BarbadosGeneral Support1-800-534-3066 Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2Website: support.euro.dell.com E-mail for French-speaking Customers: support.euro.dell.com/be/fr/emaildell/ Technical Support for Inspiron XPS computers only 024819296 Technical Support for all other Dell computers02 481 92 88 Technical Support Fax02 481 92 95 Customer Care02 713 15 .65 Corporate Sales02 481 91 00 Fax02 481 92 99 Switchboard02 481 91 00 BermudaGeneral Support1-800-342-0671 BoliviaGeneral Supporttoll-free: 800-10-0238 Brazil International Access Code: 00 Country Code: 55 City Code: 51Website: www.dell.com/br Customer Support, Technical Support 0800 90 3355 Technical Support Fax 51 481 5470 Customer Care Fax 51 481 5480 Sales0800 90 3390 British Virgin IslandsGeneral Supporttoll-free: 1-866-278-6820 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers D8659bk0.book Page 141 Thursday, March 10, 2005 10:18 AM
142Appendix www.dell.com | support.dell.com Brunei Country Code: 673Customer Technical Support (Penang, Malaysia)604 633 4966 Customer Service (Penang, Malaysia)604 633 4949 Transaction Sales (Penang, Malaysia)604 633 4955 Canada (North York, Ontario) International Access Code: 011Online Order Status: www.dell.ca/ostatus AutoTech (automated technical support) toll-free: 1-800-247-9362 Customer Care (Home Sales/Small Business)toll-free: 1-800-847-4096 Customer Care (med./large business, government)toll-free: 1-800-326-9463 Technical Support (Home Sales/Small Business)toll-free: 1-800-847-4096 Technical Support (med./large bus., government)toll-free: 1-800-387-5757 Technical Support (printers, projectors, televisions, handhelds, digital jukebox, and wireless)1-877-335-5767 Sales (Home Sales/Small Business)toll-free: 1-800-387-5752 Sales (med./large bus., government)toll-free: 1-800-387-5755 Spare Parts Sales & Extended Service Sales1 866 440 3355 Cayman IslandsGeneral Support1-800-805-7541 Chile (Santiago) Country Code: 56 City Code: 2Sales, Customer Support, and Technical Supporttoll-free: 1230-020-4823 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers D8659bk0.book Page 142 Thursday, March 10, 2005 10:18 AM
Appendix143 China (Xiamen) Country Code: 86 City Code: 592Technical Support website: support.dell.com.cn Technical Support E-mail: [email protected] Customer Care E-mail: [email protected] Technical Support Fax 592 818 1350 Technical Support (Dell™ Dimension™ and Inspiron)toll-free: 800 858 2969 Technical Support (OptiPlex™, Latitude™, and Dell Precision™)toll-free: 800 858 0950 Technical Support (servers and storage)toll-free: 800 858 0960 Technical Support (projectors, PDAs, switches, routers, and so on)toll-free: 800 858 2920 Technical Support (printers)toll-free: 800 858 2311 Customer Caretoll-free: 800 858 2060 Customer Care Fax592 818 1308 Home and Small Businesstoll-free: 800 858 2222 Preferred Accounts Divisiontoll-free: 800 858 2557 Large Corporate Accounts GCPtoll-free: 800 858 2055 Large Corporate Accounts Key Accountstoll-free: 800 858 2628 Large Corporate Accounts Northtoll-free: 800 858 2999 Large Corporate Accounts North Government and Educationtoll-free: 800 858 2955 Large Corporate Accounts East toll-free: 800 858 2020 Large Corporate Accounts East Government and Educationtoll-free: 800 858 2669 Large Corporate Accounts Queue Teamtoll-free: 800 858 2572 Large Corporate Accounts Southtoll-free: 800 858 2355 Large Corporate Accounts Westtoll-free: 800 858 2811 Large Corporate Accounts Spare Parts toll-free: 800 858 2621 ColombiaGeneral Support980-9-15-3978 Costa RicaGeneral Support0800-012-0435 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers D8659bk0.book Page 143 Thursday, March 10, 2005 10:18 AM
144Appendix www.dell.com | support.dell.com Czech Republic (Prague) International Access Code: 00 Country Code: 420Website: support.euro.dell.com E-mail: [email protected] Technical Support 22537 2727 Customer Care22537 2707 Fa x22537 2714 Tech Fax22537 2728 Switchboard22537 2711 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 Website: support.euro.dell.com E-mail: support.euro.dell.com/dk/da/emaildell/ Technical Support for Inspiron XPS computers only 7010 0074 Technical Support for all other Dell computers7023 0182 Customer Care (Relational)7023 0184 Home/Small Business Customer Care3287 5505 Switchboard (Relational)3287 1200 Switchboard Fax (Relational)3287 1201 Switchboard (Home/Small Business)3287 5000 Switchboard Fax (Home/Small Business)3287 5001 DominicaGeneral Supporttoll-free: 1-866-278-6821 Dominican RepublicGeneral Support1-800-148-0530 EcuadorGeneral Supporttoll-free: 999-119 El SalvadorGeneral Support01-899-753-0777 Finland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9Website: support.euro.dell.com E-mail: support.euro.dell.com/fi/fi/emaildell/ Technical Support 09 253 313 60 Customer Care09 253 313 38 Fa x09 253 313 99 Switchboard09 253 313 00 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers D8659bk0.book Page 144 Thursday, March 10, 2005 10:18 AM
Appendix145 France (Paris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4)Website: support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/emaildell/ Home and Small Business Technical Support for Inspiron XPS computers only 0825 387 129 Technical Support for all other Dell computers0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Switchboard (calls from outside of France)04 99 75 40 00 Sales0825 004 700 Fax0825 004 701 Fax (calls from outside of France)04 99 75 40 01 Corporate Technical Support 0825 004 719 Customer Care0825 338 339 Switchboard01 55 94 71 00 Sales01 55 94 71 00 Fax01 55 94 71 01 Germany (Langen) International Access Code: 00 Country Code: 49 City Code: 6103Website: support.euro.dell.com E-mail: [email protected] Technical Support for Inspiron XPS computers only 06103 766-7222 Technical Support for all other Dell computers06103 766-7200 Home/Small Business Customer Care0180-5-224400 Global Segment Customer Care06103 766-9570 Preferred Accounts Customer Care06103 766-9420 Large Accounts Customer Care06103 766-9560 Public Accounts Customer Care06103 766-9555 Switchboard06103 766-7000 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers D8659bk0.book Page 145 Thursday, March 10, 2005 10:18 AM
146Appendix www.dell.com | support.dell.com Greece International Access Code: 00 Country Code: 30Website: support.euro.dell.com E-mail: support.euro.dell.com/gr/en/emaildell/ Technical Support 00800-44 14 95 18 Gold Service Technical Support 00800-44 14 00 83 Switchboard2108129810 Gold Service Switchboard2108129811 Sales2108129800 Fa x2108129812 GrenadaGeneral Supporttoll-free: 1-866-540-3355 GuatemalaGeneral Support1-800-999-0136 GuyanaGeneral Supporttoll-free: 1-877-270-4609 Hong Kong International Access Code: 001 Country Code: 852Website: support.ap.dell.com Technical Support E-mail: [email protected] Technical Support (Dimension and Inspiron) 2969 3188 Technical Support (OptiPlex, Latitude, and Dell Precision)2969 3191 Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™)2969 3196 Customer Care3416 0910 Large Corporate Accounts 3416 0907 Global Customer Programs3416 0908 Medium Business Division3416 0912 Home and Small Business Division2969 3105 IndiaTechnical Support1600 33 8045 Sales (Large Corporate Accounts)1600 33 8044 Sales (Home and Small Business)1600 33 8046 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers D8659bk0.book Page 146 Thursday, March 10, 2005 10:18 AM
Appendix147 Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1Website: support.euro.dell.com E-mail: [email protected] Technical Support for Inspiron XPS computers only 1850 200 722 Technical Support for all other Dell computers1850 543 543 U.K. Technical Support (dial within U.K. only)0870 908 0800 Home User Customer Care01 204 4014 Small Business Customer Care01 204 4014 U.K. Customer Care (dial within U.K. only)0870 906 0010 Corporate Customer Care1850 200 982 Corporate Customer Care (dial within U.K. only)0870 907 4499 Ireland Sales01 204 4444 U.K. Sales (dial within U.K. only)0870 907 4000 Fax/Sales Fax01 204 0103 Switchboard01 204 4444 Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02Website: support.euro.dell.com E-mail: support.euro.dell.com/it/it/emaildell/ Home and Small Business Technical Support 02 577 826 90 Customer Care02 696 821 14 Fax02 696 821 13 Switchboard02 696 821 12 Corporate Technical Support 02 577 826 90 Customer Care02 577 825 55 Fax02 575 035 30 Switchboard02 577 821 JamaicaGeneral Support (dial from within Jamaica only)1-800-682-3639 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers D8659bk0.book Page 147 Thursday, March 10, 2005 10:18 AM
148Appendix www.dell.com | support.dell.com Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44Website: support.jp.dell.com Technical Support (servers) toll-free: 0120-198-498 Technical Support outside of Japan (servers)81-44-556-4162 Technical Support (Dimension and Inspiron)toll-free: 0120-198-226 Technical Support outside of Japan (Dimension and Inspiron)81-44-520-1435 Technical Support (Dell Precision, OptiPlex, and Latitude)toll-free:0120-198-433 Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude)81-44-556-3894 Technical Support (PDAs, projectors, printers, routers)toll-free: 0120-981-690 Technical Support outside of Japan (PDAs, projectors, printers, routers)81-44-556-3468 Faxbox Service044-556-3490 24-Hour Automated Order Service044-556-3801 Customer Care044-556-4240 Business Sales Division (up to 400 employees)044-556-1465 Preferred Accounts Division Sales (over 400 employees)044-556-3433 Large Corporate Accounts Sales (over 3500 employees)044-556-3430 Public Sales (government agencies, educational institutions, and medical institutions)044-556-1469 Global Segment Japan044-556-3469 Individual User044-556-1760 Switchboard044-556-4300 Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2Technical Supporttoll-free: 080-200-3800 Salestoll-free: 080-200-3600 Customer Service (Penang, Malaysia)604 633 4949 Fa x2194-6202 Switchboard2194-6000 Technical Support (Electronics and Accessories)toll-free: 080-200-3801 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers D8659bk0.book Page 148 Thursday, March 10, 2005 10:18 AM
Appendix149 Latin AmericaCustomer Technical Support (Austin, Texas, U.S.A.)512 728-4093 Customer Service (Austin, Texas, U.S.A.)512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)512 728-3883 Sales (Austin, Texas, U.S.A.)512 728-4397 SalesFax (Austin, Texas, U.S.A.)512 728-4600 or 512 728-3772 Luxembourg International Access Code: 00 Country Code: 352Website: support.euro.dell.com E-mail: [email protected] Technical Support (Brussels, Belgium) 3420808075 Home/Small Business Sales (Brussels, Belgium)toll-free: 080016884 Corporate Sales (Brussels, Belgium)02 481 91 00 Customer Care (Brussels, Belgium)02 481 91 19 Fax (Brussels, Belgium)02 481 92 99 Switchboard (Brussels, Belgium)02 481 91 00 Macao Country Code: 853Technical Supporttoll-free: 0800 105 Customer Service (Xiamen, China)34 160 910 Transaction Sales (Xiamen, China)29 693 115 Malaysia (Penang) International Access Code: 00 Country Code: 60 City Code: 4Website: support.ap.dell.com Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free: 1 800 88 0193 Technical Support (Dimension, Inspiron, and Electronics and Accessories)toll-free: 1 800 88 1306 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 88 1386 Customer Service (Penang, Malaysia)04 633 4949 Transaction Salestoll-free:1800888202 Corporate Salestoll-free:1800888213 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers D8659bk0.book Page 149 Thursday, March 10, 2005 10:18 AM
150Appendix www.dell.com | support.dell.com Mexico International Access Code: 00 Country Code: 52Customer Technical Support001-877-384-8979 or 001-877-269-3383 Sales50-81-8800 or 01-800-888-3355 Customer Service001-877-384-8979 or 001-877-269-3383 Main50-81-8800 or 01-800-888-3355 MontserratGeneral Supporttoll-free: 1-866-278-6822 Netherlands AntillesGeneral Support001-800-882-1519 Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20Website: support.euro.dell.com Technical Support for Inspiron XPS computers only 020 674 45 94 Technical Support for all other Dell computers020 674 45 00 Technical Support Fax020 674 47 66 Home/Small Business Customer Care020 674 42 00 Relational Customer Care 020 674 4325 Home/Small Business Sales020 674 55 00 Relational Sales020 674 50 00 Home/Small Business Sales Fax020 674 47 75 Relational Sales Fax020 674 47 50 Switchboard020 674 50 00 Switchboard Fax020 674 47 50 New Zealand International Access Code: 00 Country Code: 64E-mail (New Zealand): [email protected] E-mail (Australia): [email protected] Technical Support (for desktop and portable computers) toll-free:0800 446 255 Technical Support (for servers and workstations) toll-free: 0800 443 563 Home and Small Business0800 446 255 Government and Business0800 444 617 Sales0800 441 567 Fa x0800 441 566 Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-Mail AddressArea Codes, Local Numbers, and Toll-Free Numbers D8659bk0.book Page 150 Thursday, March 10, 2005 10:18 AM