Dell Xps Gen 5 Manual

Appendix151
NicaraguaGeneral Support001-800-220-1006
Norway (Lysaker)
International Access Code: 00
Country Code: 47Website: support.euro.dell.com
E-mail: support.euro.dell.com/no/no/emaildell/
Technical Support
671 16882
Relational Customer Care671 17575
Home/Small Business Customer Care23162298
Switchboard671 16800
Fax Switchboard671 16865
Pa n a m aGeneral Support001-800-507-0962
Pe r uGeneral Support0800-50-669
Poland (Warsaw)
International Access Code: 011
Country Code: 48
City Code: 22Website:...

152Appendix
www.dell.com | support.dell.com
Singapore (Singapore)
International Access Code: 005
Country Code: 65Website: support.ap.dell.com
Technical Support (Dimension, Inspiron, and 
Electronics and Accessories)
toll-free: 1800 394 7430
Technical Support (OptiPlex, Latitude, and Dell 
Precision)toll-free: 1800 394 7488
Technical Support (PowerApp, PowerEdge, 
PowerConnect, and PowerVault)toll-free: 1800 394 7478
Customer Service (Penang, Malaysia)604 633 4949
Transaction Salestoll-free:  1 800 394...

Appendix153
Spain (Madrid)
International Access Code: 00
Country Code: 34
City Code: 91Website: support.euro.dell.com
E-mail: support.euro.dell.com/es/es/emaildell/
Home and Small Business
Technical Support
902 100 130
Customer Care902 118 540
Sales902 118 541
Switchboard902 118 541
Fax902 118 539
Corporate
Technical Support
902 100 130
Customer Care902 115 236
Switchboard91 722 92 00
Fax91 722 95 83
Sweden (Upplands Vasby)
International Access Code: 00
Country Code: 46
City Code: 8Website:...

154Appendix
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Ta i w a n
International Access Code: 002
Country Code: 886Website: support.ap.dell.com
E-mail: [email protected]
Technical Support (OptiPlex, Latitude, Inspiron, 
Dimension, and Electronics and Accessories)
toll-free: 00801 86 1011
Technical Support (PowerApp, PowerEdge, 
PowerConnect, and PowerVault)toll-free: 00801 60 1256
Transaction Salestoll-free: 00801 65 1228
Corporate Salestoll-free: 00801 651 227
Thailand
International Access Code: 001
Country Code:...

Appendix155
U.K. (Bracknell)
International Access Code: 00
Country Code: 44
City Code: 1344Website: support.euro.dell.com
Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp
E-mail: [email protected]
Technical Support (Corporate/Preferred 
Accounts/PAD [1000+ employees])
0870 908 0500
Technical Support (direct and general)0870 908 0800
Global Accounts Customer Care01344 373 186
Home and Small Business Customer Care 0870 906 0010
Corporate Customer Care01344 373 185
Preferred...

156Appendix
www.dell.com | support.dell.com
U.S.A. (Austin, Texas)
International Access Code: 011
Country Code: 1Automated Order-Status Servicetoll-free: 1-800-433-9014
AutoTech (portable and desktop computers)toll-free: 1-800-247-9362
Consumer (Home and Home Office) 
Technical Support 
toll-free: 1-800-624-9896
Customer Service toll-free: 1-800-624-9897
DellNet™ Service and Supporttoll-free: 1-877-Dellnet
(1-877-335-5638)
Employee Purchase Program (EPP) Customerstoll-free: 1-800-695-8133
Financial...

Index157
Index
A
audio. See sound
B
badge
color, 13
battery
problems, 39
replacing, 1 2 0
BIOS, 127
boot sequence
changing, 132-133
option settings, 132
booting
to a USB device, 1 3 2
C
cards
installing PCI, 8 2
installing PCI Express, 8 6
PCI, 82
PCI Express, 85
PCI Express slots, 7 4
PCI slots, 7 4
removing PCI, 8 4
removing PCI Express, 89
slots, 74, 81
types supported, 81case front-panel light
color, 13
CD/DVD drive
installing, 1 0 7
problems, 40
removing, 1 0 6
CD-RW drive
problems, 40
CDs
copying,...

158Index
158Index
diagnostics
Dell, 58
lights, 5 5
display. See monitor
documentation
End User License 
Agreement, 1 0
ergonomics, 1 0
online, 1 1
Product Information 
Guide, 1 0
regulatory, 1 0
ResourceCD, 9
safety, 1 0
Setup Diagram, 1 0
warranty, 1 0
doors
drive door, removing, 1 1 7
drive door, replacing, 1 1 8
front panel, 7 1
drivers
about, 6 0
identifying, 6 0
drives
doors, 71
hard drive, 9 4
installing CD/DVD, 1 0 7
installing floppy, 1 0 1
installing hard drive, 9 5
problems, 39
RAID, 1 8...

Index159
L
labels
Microsoft Windows, 10
Service Tag, 1 0
lights
diagnostic, 5 5
front of computer, 5 5
hard-drive activity, 7 1
M
media card reader
installing, 103-104
removing, 103
using, 1 5
memory
4-GB configurations, 7 9
DDR2 overview, 7 8
installation guidelines, 7 8
installing, 7 9
problems, 46
removing, 8 1
type supported, 78
messages
error, 4 2
microphone
connector, 7 4
Microsoft Windows label, 10
modem
connector, 7 4
problems, 41monitor
blank, 5 2
clone mode, 18
connect DVI, 1 6 - 1 7
connect...

160Index
160Index
problems
battery, 3 9
blue screen, 4 5
CD drive, 4 0
CD-RW drive, 40
computer crashes, 4 4 - 4 5
computer stops responding, 44
Dell Diagnostics, 58
diagnostic lights, 5 5
drives, 3 9
DVD drive, 4 0
e-mail, 4 1
error messages, 4 2
general, 4 4
hard drive, 4 1
IEEE 1394, 4 3
Internet, 4 1
keyboard, 44
memory, 46
modem, 41
monitor hard to read, 5 3
monitor is blank, 5 2
mouse, 47
network, 4 8
power, 48
power light conditions, 4 8
printer, 4 9
program crashes, 4 5
program stops responding,...