Dell Venue 8 Owners Manual

Using Your Tablet  |  21
Swipe right
•	Swipe-in quickly from the left edge of the display to switch the 
currently running apps.
•	Swipe-in slowly from the left edge of the display to show 
thumbnails of open apps. 
•	Swipe-in and out on the left edge of the display to show a list of 
the most recently used apps.
Swipe up/down
•	From Start screen, swipe-in from the bottom or top edge of the 
display to show the Customize icon . Touch Customize to 
organize the tiles on your Start screen. 
•	Swipe-in from...

22  |  Using Your Tablet
Synchronizing Your Tablet
Using a Microsoft account
If your computer has Microsoft Windows 8 installed, you can 
synchronize user settings of your tablet with your computer using 
a Microsoft account. When you sign in with your Microsoft account 
on your tablet, your settings, including internet browser history, app 
settings, and personal files etc., are synchronized with other Windows 
8 PCs and tablets computers.
1 On the tablet, access Charms and click Settings → Change 
PC...

Troubleshooting  |  23
Troubleshooting
Battery problem
ProblemsPossible causesPossible solutions
Battery does not charge1 Check all connectors 
to ensure proper 
connectivity.
2 Unplug the supplied 
Dell AC power 
adapter from the wall 
and verify that the 
outlet is functioning. 
3 Check all cable 
connections, plug the 
adapter back into the 
tablet, and then plug 
pack into the wall.
The tablet's temperature 
is below 0 °C or higher 
than 35 °C.
Charge the battery in an 
ambient temperature...

24  |  Troubleshooting
System problem
ProblemsPossible causesPossible solutions
Tablet does not turn onThe battery is 
completely discharged.
1 Charge the tablet for 
at least 4 hours.
2 Press and hold the 
Power button for 2 
seconds.
Tablet does not turn offPress and hold the Power 
button for 10 seconds 
to perform a hard shut 
down. 
Tablet locks upPress and hold the Power 
button for 10 seconds 
to perform a hard shut 
down.
Tablet is not responding 
or behaving unexpectedly
1 Reboot the tablet....

Troubleshooting  |  25
Touchscreen problem
ProblemsPossible causesPossible solutions
Touchscreen responds 
slowly or improperly
•	The screen is dirty.
•	Protective cover 
prevents the tablet 
from recognizing 
your inputs.
•	Moisten a soft, 
lint-free cloth with 
either water or a 
display cleaner, and 
wipe the surface of 
the tablet until it is 
clean. Do not allow 
water from the cloth 
to seep down to 
the tablet ports or 
buttons.
•	Remove any 
protective covers 
from the touchscreen.
Network...

26  |  Troubleshooting
Cleaning Your Tablet
CAUTION: Before you clean your tablet, disconnect all the cables 
and turn off the tablet. Clean your tablet with a soft cloth dampened 
with water. Do not use liquid or aerosol cleaners, which may contain 
flammable substances.
1 Turn off your tablet. For more information on turning off your 
tablet, see Turning Off Your Tablet.
2 Disconnect any attached devices, headphones, and speakers 
from the tablet and from their electrical outlets.
3 Moisten a soft,...

Troubleshooting  |  27
Refreshing your tablet
Refreshing your tablet will restore Windows to original factory settings 
without deleting any of your personal files, installed apps from 
Windows Store, or personalization settings.
To restore your tablet:
1 Swipe-in from the right edge of the display to access Charms. 
2 Touch Settings → Change PC settings→ Update and recovery→ 
Recovery.
3 Touch Get started under Refresh your PC without affecting your 
files.
4 Read the warning and touch Next after you...

28  |  Contacting Dell
Contacting Dell
To contact Dell for sales, technical support, or customer service 
issues:
1 Go to dell.com/ContactDell.
2 Select your country or region.
3 Select the appropriate service or support link based on your 
requirement.
4 Choose the method of contacting Dell that is convenient for you.
Dell provides several online and telephone-based support and service 
options. Availability varies by country and product, and some services 
may not be available in your area.
NOTE: If...

Locating Your Service Tag and Express Service Code  |  29
Locating Your Service Tag and 
Express Service Code
You must provide the Service Tag/Express Service Code of your tablet 
when contacting Dell for customer service or technical support.
NOTE: The telephone systems prompts you to enter the Express Service 
Code that helps in routing your call efficiently.
The Service Tag and Express Service Code for your tablet can be 
found on a label at the bottom of the tablet.
SpeakerST:
7 6W KL V1IMEI:123456...

30  |  Specifications
Specifications
Dimensions and Weight
Height216.2 mm (8.51 inches)
Width130 mm (5.11 inches)
Thickness9 mm (0.35 inches)
Weight400g +/-5g (0.88lb +/-0.01lb)
Environmental requirements
Temperature range:
Operating0°C to 35 °C (32°F to 95 °F)
Non-operating-40°C to 65 °C (-40°F to 149 °F)
Relative humidity (maximum):
Operating10% to 90% (noncondensing)
Non-operating5% to 95% (noncondensing)
Altitude (maximum, unpressurized):
Operating-15.2 to 3048 m (-50 to 10,000 ft)
Storage-15.2 to...