Dell Venue 8 Owners Manual

							Using Your Tablet  |  21
Swipe right
•	Swipe-in quickly from the left edge of the display to switch the 
currently running apps.
•	Swipe-in slowly from the left edge of the display to show 
thumbnails of open apps. 
•	Swipe-in and out on the left edge of the display to show a list of 
the most recently used apps.
Swipe up/down
•	From Start screen, swipe-in from the bottom or top edge of the 
display to show the Customize icon . Touch Customize to 
organize the tiles on your Start screen. 
•	Swipe-in from the top to the bottom of an app to dock or close 
the app.
For more information on using Windows 8 Start screen, see 
dell.com/windows8. 
						

							22  |  Using Your Tablet
Synchronizing Your Tablet
Using a Microsoft account
If your computer has Microsoft Windows 8 installed, you can 
synchronize user settings of your tablet with your computer using 
a Microsoft account. When you sign in with your Microsoft account 
on your tablet, your settings, including internet browser history, app 
settings, and personal files etc., are synchronized with other Windows 
8 PCs and tablets computers.
1 On the tablet, access Charms and click Settings → Change 
PC Settings → Accounts → Your account → Connect to a 
Microsoft Account to switch your computer local account to 
your Microsoft account.
2 Click Settings → Change PC Settings → SkyDrive → Sync 
settings to see the options for synchronizing your data and 
settings.
Copy music, photos, and videos
1 Connect your tablet to a USB storage device with a Micro-USB to 
standard USB conversion cable, then transfer files to or from the 
USB storage device.
2 After transferring files, use the Safely Remove Hardware wizard 
to remove the USB storage device.
NOTE: The Micro-USB to standard USB conversion cable is sold 
separately and is not shipped with the tablet.  
						

							Troubleshooting  |  23
Troubleshooting
Battery problem
ProblemsPossible causesPossible solutions
Battery does not charge1 Check all connectors 
to ensure proper 
connectivity.
2 Unplug the supplied 
Dell AC power 
adapter from the wall 
and verify that the 
outlet is functioning. 
3 Check all cable 
connections, plug the 
adapter back into the 
tablet, and then plug 
pack into the wall.
The tablet's temperature 
is below 0 °C or higher 
than 35 °C.
Charge the battery in an 
ambient temperature 
between 0 °C to 35 °C.
The battery or power 
adapter is damaged.
Contact a Dell authorized 
reseller to replace the 
battery or power adapter.
Battery drains quickly 
even when the tablet is 
in Standby mode
If the tablet is not in 
the range of a network 
it can connect to, the 
tablet continues to send 
out signals to locate a 
base station and drains 
the battery.
•	Temporarily turn off 
the tablet.
•	Move the tablet in 
range of a network 
it can connect to, or 
temporarily turn off the 
wireless connection on 
your tablet. 
						

							24  |  Troubleshooting
System problem
ProblemsPossible causesPossible solutions
Tablet does not turn onThe battery is 
completely discharged.
1 Charge the tablet for 
at least 4 hours.
2 Press and hold the 
Power button for 2 
seconds.
Tablet does not turn offPress and hold the Power 
button for 10 seconds 
to perform a hard shut 
down. 
Tablet locks upPress and hold the Power 
button for 10 seconds 
to perform a hard shut 
down.
Tablet is not responding 
or behaving unexpectedly
1 Reboot the tablet. 
See Turning Off Your 
Tablet and Turning On 
Your Tablet.
2 Refresh the tablet. See 
Reset your tablet.
3 Contact Dell’s support 
service. See  
dell.com/support.
Tablet cannot boot into 
Windows
Contact Dell’s support 
service. See  
dell.com/support.
Software or feature is not 
working as expected
Software updates may 
have been downloaded 
in the background. 
Restart your tablet by 
swiping-in from the right 
edge of the display to 
access Charms and touch 
Settings→ Power→ 
Restart to restart the tablet.  
						

							Troubleshooting  |  25
Touchscreen problem
ProblemsPossible causesPossible solutions
Touchscreen responds 
slowly or improperly
•	The screen is dirty.
•	Protective cover 
prevents the tablet 
from recognizing 
your inputs.
•	Moisten a soft, 
lint-free cloth with 
either water or a 
display cleaner, and 
wipe the surface of 
the tablet until it is 
clean. Do not allow 
water from the cloth 
to seep down to 
the tablet ports or 
buttons.
•	Remove any 
protective covers 
from the touchscreen.
Network Problem
ProblemsPossible causesPossible solutions
No wireless connection1 Check if the wireless 
radio is on. See Wi-Fi 
setting.
2 Try to get closer to the 
wireless access point.
3 Reset the wireless 
router if using a private 
network; open the 
browser to view the 
landing page if using a 
public network.
Slow Internet 
connections
The signal strength is 
not strong enough.
Move your tablet to a 
different location for 
better signal reception. 
						

							26  |  Troubleshooting
Cleaning Your Tablet
CAUTION: Before you clean your tablet, disconnect all the cables 
and turn off the tablet. Clean your tablet with a soft cloth dampened 
with water. Do not use liquid or aerosol cleaners, which may contain 
flammable substances.
1 Turn off your tablet. For more information on turning off your 
tablet, see Turning Off Your Tablet.
2 Disconnect any attached devices, headphones, and speakers 
from the tablet and from their electrical outlets.
3 Moisten a soft, lint-free cloth with either water or a display 
cleaner, and wipe the surface of the tablet until it is clean. Do not 
allow water from the cloth to seep down to the tablet ports or 
buttons.
CAUTION: To avoid damaging the tablet or display, do not spray 
cleaning solution directly onto the display. Only use products specifically 
designed for cleaning displays and follow the instructions included with 
the product.
CAUTION: Do not clean the keyboard with a moist cloth. 
						

							Troubleshooting  |  27
Refreshing your tablet
Refreshing your tablet will restore Windows to original factory settings 
without deleting any of your personal files, installed apps from 
Windows Store, or personalization settings.
To restore your tablet:
1 Swipe-in from the right edge of the display to access Charms. 
2 Touch Settings → Change PC settings→ Update and recovery→ 
Recovery.
3 Touch Get started under Refresh your PC without affecting your 
files.
4 Read the warning and touch Next after you read the warning.
NOTE: Apps installed from the Windows Store are automatically 
reinstalled after the refresh is complete. Apps installed from sources 
other than the Windows Store are removed and have to be manually 
installed. A list of apps removed during this process is created on the 
desktop after the process is complete.
Resetting your tablet
Resetting your tablet will return the system to original factory settings. 
1 Swipe-in from the right edge of the display to access Charms. 
2 Touch Settings → Change PC settings→ Update and recovery→ 
Recovery.
3 Touch Get started under Remove everything and reinstall 
Windows.
4 Read the warning and touch Next after you read the warning.
CAUTION: Resetting your tablet erases all data from your tablet, 
including your account configuration, apps, music, pictures, files, and so 
on. Make sure that you back up all the required data before you proceed. 
						

							28  |  Contacting Dell
Contacting Dell
To contact Dell for sales, technical support, or customer service 
issues:
1 Go to dell.com/ContactDell.
2 Select your country or region.
3 Select the appropriate service or support link based on your 
requirement.
4 Choose the method of contacting Dell that is convenient for you.
Dell provides several online and telephone-based support and service 
options. Availability varies by country and product, and some services 
may not be available in your area.
NOTE: If you do not have an active internet connection, you can find 
contact information on your purchase invoice, packing slip, bill, or Dell 
product catalog. 
						

							Locating Your Service Tag and Express Service Code  |  29
Locating Your Service Tag and 
Express Service Code
You must provide the Service Tag/Express Service Code of your tablet 
when contacting Dell for customer service or technical support.
NOTE: The telephone systems prompts you to enter the Express Service 
Code that helps in routing your call efficiently.
The Service Tag and Express Service Code for your tablet can be 
found on a label at the bottom of the tablet.
SpeakerST:
7 6W KL V1IMEI:123456
EX:15664982673 789123456
ST:76WKLV 1EX:15664982673 
						

							30  |  Specifications
Specifications
Dimensions and Weight
Height216.2 mm (8.51 inches)
Width130 mm (5.11 inches)
Thickness9 mm (0.35 inches)
Weight400g +/-5g (0.88lb +/-0.01lb)
Environmental requirements
Temperature range:
Operating0°C to 35 °C (32°F to 95 °F)
Non-operating-40°C to 65 °C (-40°F to 149 °F)
Relative humidity (maximum):
Operating10% to 90% (noncondensing)
Non-operating5% to 95% (noncondensing)
Altitude (maximum, unpressurized):
Operating-15.2 to 3048 m (-50 to 10,000 ft)
Storage-15.2 to 10,668 m (-50 to 35,000 ft)
Ports and Connectors
AudioOne headset/audio-out port
microSD cardOne microSD card slot
USBOne Micro-USB 2.0 port
Display
Type8” WXGA with multi-point capacitive touch
Resolution (maximum)800 x 1280
Aspect ratio16:9