Dell U2711 Users Guide

							   
OSD Warning Messages    
When the monitor does not support a particular resolution mode you will see the following message :
  or
or
   
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See  Monitor Specifications  for the Horizontal and Vertical frequency ranges addressable by this 
monitor. Recommended mode is 2560 X 1440 .
 
When monitor enters Power Save mode, the following message appears :    
						

							   
See  Solving Problems  for more information.      or
or
Activate the computer and wake up the monitor to gain access to the  OSD
   
If you touch any button other than the power button one of the following messages will appear depending on the selected input:
VGA/DVI - D/HDMI/DisplayPort input    
or
or
Video Input  
  or
 
If either VGA, DVI - D, HDMI or DisplayPort input is selected and all VGA, DVI - D, HDMI and DisplayPort cables are not connected, a floating dialog box as shown below appears.
or or
or     
  NOTE:  When the cable is connected back to the input of the monitor, any active PBP window will disappear. Please enter PBP  submenu to bring back the PBP
  NOTE:  The PBP functions can bring up a picture from a second image source. Thus you can watch images from 1 PC source (D - Sub, DVI, or DisplayPort) and 1 Video Source 
(Composite, Component or HDMI) .    
						

							Setting the Maximum Resolution  
1. Right - click on the desktop and select  Properties .   
2. Select the  Settings  tab.   
3. Set the screen resolution to 2560 x 1440 (DVI and DisplayPort) or 2048 x 1152 (VGA) or 1080p (HDMI, Component).   
4. Click  OK .   
If you do not see 2560 x 1440  as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following 
procedures.  
 
If you have a Dell desktop or portable computer:   
Go to  support.dell.com , enter your service tag, and download the latest driver for your graphics card.   
If you are using a non - Dell computer (portable or desktop):  
Go to the support site for your computer and download the latest graphic drivers.   
Go to your graphics card website and download the latest graphic drivers.   
Using the Dell Soundbar (Optional)  
The Dell Soundbar is a stereo two channel system mountable on Dell flat panel displays. The Soundbar has a capacitive touch front control panel, a white LED 
for power indication, and two audio headset jacks.  
 
   
Using the Tilt, Swivel and Vertical Extension    NOTE:  In DVI, please use the dual - link DVI cable shipped with your monitor for maximum preset resolution 2560x1440.  
1. Attach mechanism 
2.   Headphone connectors 
Power indicator 
4.   Power/Volume control  
						

							Tilt/Swivel  
With the built - in pedestal, you can tilt and/or swivel the monitor for the most comfortable viewing angle.  
 
Vertical Extension  
Stand extends vertically up to 90 + 5mm.   
             
 
Back to Contents Page  NOTE:   Stand is attached when the monitor is shipped from the factory.    
						

							Back to Contents Page   
Setting Up Your Monitor   
 
Important instructions to set the display resolution to 2048x1152(VGA input 
source)/2560x1440 (DVI/Displayport input sources) (Maximum Resolution)  
For optimal display performance while using the Microsoft Windows ®  operating systems, set the display resolution to 2048x1152/2560x1440 pixels by 
performing the following steps:  
In Windows XP:  
1. Right - click on the desktop and click  Properties .  
2. Select the  Settings  tab.  
3. Move the slider - bar to the right by pressing and holding the left - mouse button and adjust the screen resolution to  2048x1152/2560x1440 .  
4. Click  OK .  
In Windows Vista ®  or Windows 7:  
1. Right - click on the desktop and click  Personalization .  
2. Click  Change Display Settings .  
3. Move the slider - bar to the right by pressing and holding the left - mouse button and adjust the screen resolution to  2048x1152/2560x1440 .  
4. Click  OK .  
    If you do not see  2048x1152/2560x1440  as an option, you may need to update your graphics driver. Please choose the scenario below that best 
describes the computer system you are using, and follow the provided directions:  
1:   
2:   
   
Back to Contents Page     
						

							 
   
   
Information in this document is subject to change without notice.  
2009  
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.   is strictly forbidden.  
Trademarks used in this text:  Dell  and the  DELL  logo, are trademarks of Dell Inc;  Microsoft  and  Windows  are either registered trademarks or trademarks of Microsoft Corporation in 
the United States and/or other countries.   
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any 
proprietary interest in trademarks and trade names other than its own.  
Model U2711b  
April 2010         Rev.  A01      User Guide  
  Important instructions to set the display resolution to 2048x1152 (VGA input source)/2560x1440
(DVI/Displayport input sources) (Maximum Resolution)    
						

							Back to Contents Page    
   
Setting Up the Monitor   
Users Guide    
   Connecting the Monitor  
   Organizing Your Cables  
   Attaching the Soundbar (optional)  
   
Connecting Your Monitor  
To connect your monitor to the computer perform the following steps/instructions:  
l Turn off your computer and disconnect the power cable.   
l Connect the USB uplink cable.   
l Connect either the white (digital DVI - D) display connector cable, the blue (analog VGA) display connector cable, or the black DisplayPort cable to the 
corresponding video port on the back of your computer. Do not use  all the cables on the same computer. Use  all the cables only when they are 
connected to different computers with appropriate video systems.     
   
Connecting the White DVI Cable  and the USB uplink cable  
 
Connecting the Blue VGA Cable   and the USB uplink cable  
 
    
Connecting the Black DisplayPort Cable   and the USB uplink cable  
 
After you have completed connecting the DVI/VGA /DisplayPort cable, follow the procedure below to complete  setting up your monitor:  
l Plug the power cables for your computer and monitor into a nearby outlet.    
l Turn on the monitor and the computer.  CAUTION:   Before you begin any of the procedures in this section, follow the  safety instructions .
NOTE:  USB uplink cable connection enables USB ports and card reader on the monitor to work.
NOTE:  Your monitor supports two DVI ports. You can choose the input source (DVI - D 1 or DVI - D 2) through the OSD menus  Input source select  option. 
NOTE:   The graphics are used for the purpose of illustration only. Appearance of the the computer may vary.    
						

							If your monitor displays an image, installation is complete. If it does not display an image, see  Solving Problems.    
l Use the cable management slot on the monitor stand to organize the cables.    
Organizing Your Cables  
 
   
After attaching all necessary cables to your monitor and computer, (See  Connecting Your Monitor  for cable attachment,) use the cable management slot to 
neatly organize all cables as shown above.  
Attaching the Soundbar (Optional)  
 
Back to Contents Page  
    NOTE:  If you are using DisplayPort cable as the input, change the input source through the OSD menus  Input source select  option to DisplayPort.  
1. Working from the rear of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.
2. Slide the Soundbar to the left until it snaps into place.
Connect the S oundbar with the DC power connector.
4. Insert the mini stereo plug from the rear of the Soundbar into the computers audio output jack.
NOTICE:  Do not use with any device other than Dell Soundbar
NOTE:  Soundbar Power Connector +12V DC output is for optional Soundbar only.  
						

							Back to Contents Page    
   
Solving Problems    
 
   Self - Test  
   Built - in Diagnostics  
   Common Problems  
   Video Problems  
   Product Specific Problems  
   Universal Serial Bus (USB) Specific Problems  
   Troubleshooting the Dell™ Soundbar (Optionalyf   
   Card Reader Troubleshooting  
   
Self - Test  
Your monitor provides a self - test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly 
connected but the monitor screen remains dark, run the monitor self - test by performing the following steps:   
1. Turn off both your computer and the monitor.   
2. Unplug the video cable from the back of the computer. To ensure proper Self - Test operation, remove both Digital (white connector) and the Analog (blue 
connector) cables from the back of computer.   
3. Turn on the monitor. 
  
   
4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.   
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.   
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system, because your monitor is 
functioning properly.  
Built - in Diagnostics  
Your monitor has a built - in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or 
with your computer and video card.  
To run the built - in diagnostics:  
1. Ensure that the screen is clean (no dust particles on the surface of the screen).   
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self - test mode.   
3. On the front panel, touch and hold the  button 1  and  button 4  keys on the front panel, simultaneously for 2 seconds. A gray screen appears.   CAUTION:  Before you begin any of the procedures in this section, follow the  Safety Instructions .  
The floating dialog box should appear on - screen (against a black background) if the monitor cannot sense a video signal and is working correctly. 
While in self - test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll 
through the screen.  
  or  
 
  or
 
       
NOTE:   Self test feature check is not available for Composite, and Component video modes.
NOTE:  You can run the built - in diagnostics only when the video cable is unplugged and the monitor is in  self - test mode .  
						

							 
4. Carefully inspect the screen for abnormalities.   
5. Touch the  button 4  key on the front panel again. The color of the screen changes to red.   
6. Inspect the display for any abnormalities.   
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, and white colored screens .   
The test is complete when the white screen appears. To exit, touch the  button 4  again.   
If you do not detect any screen abnormalities upon using the built - in diagnostic tool, the monitor is functioning properly. Check the video card and computer.  
OSD Warning Messages  
For OSD - related issues, see  OSD Warning Messages .  
Common Problems  
The following table contains general information about common monitor problems you might encounter.   
Common Symptoms   What You Experience   Possible Solutions  
No Video/Power LED off No picture l Ensure that the video cable connecting the monitor and the computer is properly connected and secure. 
l Verify that the power outlet is functioning properly using any other electrical equipment. 
l Ensure that the power button is depressed fully.   
No Video/Power LED on No picture or no brightness l Increase brightness & contrast controls via OSD.   
l Perform monitor self - test feature check.   
l Check for bent or broken pins in the video cable connector.   
l Ensure that the correct input source is selected via the  Input Source Select  button.   
l Run the built - in diagnostics.   
Poor Focus Picture is fuzzy, blurry, or 
ghosting l Perform Auto Adjust via OSD.   
l Adjust the Phase and Pixel Clock controls via OSD.   
l Eliminate video extension cables.   
l Reset the monitor to Factory Settings.   
l Change the video resolution to the correct aspect ratio (16:10).   
Shaky/Jittery Video Wavy picture or fine 
movement l Perform Auto Adjust via OSD.   
l Adjust the Phase and Pixel Clock controls via OSD.   
l Reset the monitor to Factory Settings.   
l Check environmental factors.   
l Relocate the monitor and test in another room.   
Missing Pixels LCD screen has spots l Cycle power on - off.   
l Pixel that is permanently off is a natural defect that can occur in LCD technology.   
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:  support.dell.com
Stuck - on Pixels LCD screen has bright 
spots l Cycle power on - off.   
l Pixel that is permanently off is a natural defect that can occur in LCD technology.   
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:  support.dell.com
Brightness Problems Picture too dim or too 
bright l Reset the monitor to Factory Settings.   
l Auto Adjust via OSD.   
l Adjust brightness & contrast controls via OSD.   
Geometric Distortion Screen not centered 
correctly l Reset the monitor to Factory Settings.   
l Auto Adjust via OSD.   
l Adjust brightness & contrast controls via OSD.   
NOTE:  When using DVI - D, the positioning adjustments are not available.   
Horizontal/Vertical Lines Screen has one or more 
lines l Reset the monitor to Factory Settings.   
l Perform Auto Adjust via OSD.