Dell Streak 5 User Manual

							Applications151
To temporarily disable an alarm
On the Alarms screen, clear the green bar of the alarm time you want 
to disable.
To delete an alarm
1On the Alarms screen, touch the alarm time you want to delete.
2On the Set alarm screen, touch Delete.
To silence all alarms
You can change the settings to choose if the alarm should ring when 
the device is in Silent mode.
1On the Alarms screen, touch the Menu button → Settings.
2To u c h  Alarm in silent mode to set if the alarm should ring when 
the device is in Silent mode.
Calculator
1Touch the Launcher button → Calculator. The basic 
calculator panel opens.
2Perform calculations by touching the corresponding buttons on 
the calculator panel; touch the CLEAR button to clear the 
displayed numbers or symbols.
3To perform advanced calculations, flick the basic calculator panel 
away to the left and reveal the advanced panel, or touch the 
Menu button   → Advanced panel.
Green bar
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							152Applications
Sound Recorder
Open this application to record voice and sounds and then play them 
back. You can also set the recording as a ringtone for your device.
 NOTE: Recorder only supports recording in the amr format.
1Touch the Launcher button → Sound Recorder .
2Touch   to start recording.
3Touch   to end recording.
4Touch   to start playback of the recording; touch   to stop 
playback.
5To u c h  Save this recording to save the recording on the microSD 
card.
6To play back a sound recording again, touch the Launcher button 
→ Music → Songs, then select a recording to play. For 
information about Music, see Music.
Voice Dialer
Touch the Launcher button → Voice Dialer .
With Voice Dialer you can make calls and run applications by saying 
matching voice commands to your device.
Follow on-screen examples and prompts to say the voice commands 
that trigger needed actions.
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							Applications153
To say a voice command to start an action
1When Voice Dialer prompts you with voice command examples 
such as to call a contact, say the command that includes the 
name of the contact you want to call. For example, if you want to 
call a contact named John, use this command Call  and 
say “Call John” to your device.
2Once your device recognizes your command, it automatically lists 
the matching actions. You can now choose to call a contact or 
open an application from the list.
SIM Manager
Touch the Launcher button → SIM Manager .
You can add and delete contacts on your SIM card, and check the 
number of the contacts and messages stored on it.
To copy selected entries from your device’s contacts to your SIM card, 
touch the Menu button → More→ Import Contacts.
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							154Playing Videos on HDMI Devices
Playing Videos on HDMI 
Devices
1Insert the 30-pin connector on the bottom of your device into 
the 30-pin connector on the home dock.
2Connect your device to a HDMI device for example a HDMI 
monitor or TV using a HDMI data cable.
3Touch the Launcher button → Gallery .
4Touch a video thumbnail to start playback of the video.
5The device screen displays Video out to ask for your 
confirmation. Touch Ye s to play the video on the display of the 
connected HDMI device. Touch No if you want to play the video 
on the device.
6To switch video playback between the device screen and the 
HDMI display, touch the Menu button → Change video out.
7To control playback, use these controls on the device screen:
• Touch the   button to pause and the   button to resume 
playback.
• Touch or drag the playback progress bar to rewind or fast-
forward the video.
 NOTE: The device supports MPEG-4/H264/H263 video files through 
HDMI output.
 
NOTE: The HDMI output resolution is 720p.
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							Tr o u b l e s h o o t i n g155
Troubleshooting
Problem Possible causes Possible solutions
Call-related problems
SIM card error
SIM card malfunction or 
damage.Take the SIM card to your 
service provider for testing.
The SIM card is inserted 
improperly.Insert the SIM card properly.
Dirt or dust on the SIM 
card’s metal contacts.Use a soft, dry cloth to 
clean the SIM card’s metal 
contacts.
Poor receptionThe network signal is too 
weak at your current 
location, for example, in a 
basement or near a tall 
building. Wireless 
transmissions can not 
effectively reach it.Move to a location where 
the network signal can be 
properly received.
The network is busy at the 
current time (for example, 
during peak times, there 
may be too much network 
traffic to handle additional 
calls).Avoid using the device at 
such times, or try again after 
waiting a short time.
You are too far away from a 
base station for your service 
provider.You can request a service 
area map from your service 
provider.
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							156Tr o u b l e s h o o t i n g
Yo u  c a n n o t  m a k e  
outgoing callsThe SIM card is not installed. Install a valid SIM card in 
your device.
Poor signal. Move to an open space, or if 
you are inside a building, 
move closer to a window.
Your device is in Airplane 
mode with no wireless 
connectivity.Touch the status area on the 
status bar and clear the 
Airplane mode check box.
You have enabled the Call 
barring feature.To u c h  t h e  H o m e  b u t t o n  
→ Menu button → 
Settings→ Call settings→ Call 
barring→ Deactivate all.
You have enabled Fixed 
Dialing Numbers.To u c h  t h e  H o m e  b u t t o n  
→ Menu button → 
Settings→ Call settings→ 
Fixed Dialing Numbers. 
Disable Fixed Dialing 
Numbers (FDN).
You cannot answer 
incoming callsPoor signal. Move to an open space, or if 
you are inside a building, 
move closer to a window.
Your device is in Airplane 
mode with no wireless 
connectivity.Touch the status area on the 
status bar and clear the 
Airplane mode check box.
You have enabled the Call 
barring feature.To u c h  t h e  H o m e  b u t t o n  
→ Menu button → 
Settings→ Call settings→ 
Additional call settings→ Call 
barring→ Deactivate all.
Unable to add contacts 
to the deviceMemory for storing 
contacts is already full.Delete unnecessary contact 
information from the 
device.
Echo or noisePoor network trunk quality 
on the part of your service 
provider, or poor local 
telephone line quality.Hang up and dial again. You 
may be switched to a 
better-quality network trunk 
or phone line.
Problem Possible causes Possible solutions
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							Tr o u b l e s h o o t i n g157
Noises during a callYou may be near a strong 
electromagnetic source 
(such as a TV, a microwave 
oven, etc.) during a call.Move to another location to 
reduce the interference 
effects.
You cannot enable 
certain call featuresYour service provider does 
not support these features, 
or you have not applied for 
services that provide these 
features.Contact your service 
provider.
PIN Code is blockedYo u  h a v e  e n t e r e d  a n  
incorrect PIN code three 
consecutive times.Contact your service 
provider. If the service 
provider provides the SIM 
card's PUK code, use the 
PUK code to unlock the SIM 
card.
System problems
Battery does not charge
The battery or battery 
charger is damaged.Contact the dealer.
The device’s temperature is 
below 0°C or higher than 
45°C.Adjust the battery charging 
environment to avoid 
extreme temperatures.
Poor contact between the 
battery and charger.Check all connectors to 
ensure that all connections 
have been properly made.
Unable to turn the 
device on.The battery is empty. Charge the device.
The back cover has come 
off.Ensure that the back cover 
is firmly secured to the 
device.
The device system is 
corruptedSee "If the device cannot 
power on due to system 
corruption, take either of 
these recovery actions:" on 
page 160 for solutions.
Battery contacts are not 
clean.Seek your dealer's help to 
clean the contacts.
The device turns off 
automaticallyThe back cover has come 
off.Ensure that the back cover 
is firmly secured to the 
device.
Problem Possible causes Possible solutions
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							158Tr o u b l e s h o o t i n g
Shortened standby timeThe length of standby time 
is affected by your service 
provider’s system 
configuration. The same 
device used with different 
service providers' systems 
does not have the same 
length of standby time.If you are located in an area 
where the network signal is 
weak, temporarily turn off 
your device.
The battery is depleted. In 
high-temperature 
environments, battery life 
will be shortened.Use a new battery.
If you are not able to 
connect to the network, the 
device will continue to send 
out signals as it attempts to 
locate a base station. Doing 
this consumes battery 
power and consequently 
shortens standby time.Change your location to 
one where the network is 
accessible, or temporarily 
turn off your device.
Messaging problems
Unable to send or 
receive text messages.
Your device is in Airplane 
mode with no wireless 
connectivity.Touch the status area on the 
status bar and clear the 
Airplane mode check box.
The signal strength is not 
strong enough.Try moving to a different 
location for better signal 
reception.
Unable to send or 
receive e-mail.The Internet connection or 
the e-mail setting is not 
configured properly.Check your network 
connection, and confirm 
with your e-mail service 
provider if your e-mail 
setting has been configured 
correctly.
Problem Possible causes Possible solutions
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							Tr o u b l e s h o o t i n g159
Internet problems
Unable to connect to the 
network.
Invalid SIM card. Contact your service 
provider.
You are not within the 
network’s service area.Check the service area with 
your service provider.
Poor signal. Move to an open space or if 
you are inside a building, 
move closer to a window.
Media problems
Windows Media Player 
on my computer cannot 
play the sounds of the 
video captured using the 
device.
The device records video 
sounds in amr format, but 
Windows Media Player does 
not support amr decoding.Play the video using a video 
player with the amr 
decoder, such as 
QuickTime.
Problem Possible causes Possible solutions
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							160Tr o u b l e s h o o t i n g
If the device cannot power on due to system corruption, take either of 
these recovery actions:
Reset your device to the default state
1Press and hold the power button   and then touch the Power off 
option on the screen to turn off the device.
2Simultaneously press and hold the volume up button   and volume 
down button  .
3Without releasing the volume buttons, press and hold the power button, 
until the device turns on the configuration screen.
4Press the volume buttons to move the highlight bar on the screen to the 
Factory reset option.
5Press the Camera button   to start the reset process.
6Wait for the device to reboot.
Start software recovery
1Take out the microSD card from the device.
2Connect the microSD card to your computer using a microSD adapter.
3On your computer, go to support.dell.com and follow the instructions to 
download the software upgrade package to the microSD card.
NOTE: The device only recognizes the software upgrade package as 
“Update.pkg”. Rename the downloaded package to “Update.pkg” if it is 
not named so.
4Disconnect the microSD card from the computer and install the microSD 
card into the device.
5Follow steps 1 to 3 in Reset your device to the default state to turn on the 
configuration screen.
6Press the volume buttons to move the highlight bar to the Software 
upgrade via Update.pkg on SD Card option, and press the Camera button 
 to confirm your selection.
7Press the Camera button   to confirm and start software recovery.
NOTE: If you wish to cancel software recovery, press the volume down 
button .
8Wait for the device to load files and reboot the system.
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