Dell S2309w Users Guide

							   
See  Solving Problems  for more information.   
Setting the Optimal Resolution  
 
To set the optimal resolution for the monitor.  
1. Right - click on the desktop and select  Properties .   
2. Select the  Settings  tab.   
3. Set the screen resolution to 1920 x 1080.   
4. Click  OK .   
If you do not see 1920 x 1080 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following 
procedures.  
 
If you have a Dell desktop or portable computer:   
Go to  support.dell.com , enter your service tag, and download the latest driver for your graphics card.   
If you are using a non - Dell computer (portable or desktop):  
Go to the support site for your computer and download the latest graphic drivers.   
Go to your graphics card website and download the latest graphic drivers.   
Using the Dell Soundbar (Optional)  
The Dell Soundbar is a stereo two channel system adaptable to mount on Dell flat panel displays.   The Soundbar has a rotary volume and on/off control to 
adjust the overall system level, a blue LED for power indication, and two audio headset jacks.   or
If either VGA or DVI - D input is selected and all VGA and DVI - D cables are not connected, a floating dialog box as shown below appears.
or    
						

							 
   
Using the Tilt  
Tilt  
With the built - in pedestal, you can tilt the monitor for the most comfortable viewing angle.  
 
 1. Attach mechanism 
2.   Headphone connectors 
Power indicator 
4.   Power/Volume control
NOTE:   The stand is attached when the monitor is shipped from the factory.    
						

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Setting Up Your Monitor   
 
Important instructions to set the display resolution to 1920x1080 (Optimal)  
For optimal display performance while using the Microsoft Windows ®  operating systems, set the display resolution to 1920 x 1080 pixels by performing the 
following steps:  
1. Right - click on the desktop and click  Properties .  
2. Select the  Settings  tab.  
3. Move the slider - bar to the right by pressing and holding the left - mouse button and adjust the screen resolution to  1920x1080 .  
4. Click  OK .  
    If you do not see  1920x1080  as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the 
computer system you are using, and follow the provided directions:  
1:  If you have a Dell  desktop or a Dell  portable computer with internet access.  
2:  If you have a non Dell  desktop, portable computer, or graphics card.  
   
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Information in this document is subject to change without notice.  
 
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.   is strictly forbidden.  
Trademarks used in this text:  Dell  and the  DELL  logo, are trademarks of Dell Inc;  Microsoft  and  Windows  are either registered trademarks or trademarks of Microsoft Corporation in 
the United States and/or other countries.  Adobe  is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions.  ENERGY STAR  is a registered 
trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy 
efficiency.    
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any 
proprietary interest in trademarks and trade names other than its own.  
Mode l  S2309Wb  
August 2008         R ev.  A00      User Guide  
  Important instructions to set the display resolution to 1920x1080(Optimal)    
						

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Setting Up the Monitor   
Users Guide    
   Connecting the Monitor  
   Organizing Your Cables  
   Attaching the Soundbar (optional)  
   
Connecting Your Monitor  
To connect your monitor to the computer perform the following steps/instructions:  
1. Turn off your computer and disconnect the power cable.    
2. Connect either the white (digital DVI - D  (optional) ) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your 
computer.  Do not use both cables on the same computer. Use both the cables only when they are connected to two different computers with 
appropriate video systems.       
Connecting the blue VGA cable  
 
Connecting the white DVI cable (optional)  
 
After you have completed connecting the DVI/VGA cable, follow the procedure below to complete your monitor setup:  
1. Plug the power cables for your computer and monitor into a nearby outlet.    
2. Turn on the monitor and the computer.  
If your monitor displays an image, installation is complete. If it does not display an image, see  Solving Problems .    
3. Use the cable management slot on the monitor stand to organize the cables.    
Organizing Your Cables  
  CAUTION:   Before you begin any of the procedures in this section, follow the  safety instructions .
NOTE:   All monitors may not ship with a DVI cable. To purchase a DVI cable  Contact Dell .
NOTE:   The Graphics are used for the purpose of illustration only. Appearance of the the computer may vary.  
						

							   
After attaching all necessary cables to your monitor and computer, (See  Connecting Your Monitor  for cable attachment,) use the cable management slot to 
neatly organize all cables as shown above.  
Attaching the Soundbar  
 
   
   
   
   
   
   
   
   
   
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    1. Working from the rear of the monitor, attach the Soundbar by aligning 
the two slots with the two tabs along the bottom rear of the monitor.
2. Slide the Soundbar to the left until it snaps into place.
Connect the  S oundbar with the DC power connector.
4. Insert the mini stereo plug from the rear of the Soundbar into the 
computers audio output jack.
NOTICE:   Do not use with any device other than the Dell Soundbar
NOTE:   Soundbar Power Connector +12V DC output is for the optional Soundbar only.  
						

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Solving Problems    
 
   Self - Test  
   Built - in Diagnostics  
   Common Problems  
   Product Specific Problems  
   Troubleshooting the Dell™ Soundbar (Optionalyf   
   
   
   
Self - Test  
Your monitor provides a self - test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly 
connected but the monitor screen remains dark, run the monitor self - test by performing the following steps:   
1. Turn off both your computer and the monitor.   
2. Unplug the video cable from the back of the computer. To ensure proper Self - Test operation, remove both Digital (white connector) and the Analog (blue 
connector) cables from the back of computer.   
3. Turn on the monitor. 
  
   
4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged.   
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.   
If your monitor screen remains blank after you have performed Step 5, check your video controller and computer system.  
Built - in Diagnostics  
Your monitor has a built - in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or 
with your computer and video card.  
To run the built - in diagnostics:  
1. Ensure that the screen is clean (no dust particles on the surface of the screen).   
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self - test mode.   
3. Press and hold the   and   buttons on the front panel, simultaneously for 2 seconds. A gray screen appears.   
4. Carefully inspect the screen for abnormalities.   
5. Press the    button on the front panel   again. The color of the screen changes to red.   
6. Inspect the display for any abnormalities.   
7. Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens.   
The test is complete when the white screen appears. To exit, press the   button again.   
If you do not detect any screen abnormalities upon using the built - in diagnostic tool, the monitor is functioning properly. Check the video card and computer.  
OSD Warning Messages  
For OSD - related issues, see  OSD Warning Messages .  
Common Problems  CAUTION:  Before you begin any of the procedures in this section, follow the  Safety Instructions .  
The floating dialog box should appear on - screen (against a black background) if the monitor cannot sense a video signal and is working correctly. 
While in self - test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously 
scroll through the screen.  
  or  
 
NOTE:  You can run the built - in diagnostics only when the video cable is unplugged and the monitor is in  self - test mode .  
						

							The following table contains general information about common monitor problems that you might encounter and the possible solutions.   
    
    Common Symptoms   What You Experience   Possible Solutions  
No Video/ Power LED off No picture l Ensure that the video cable connecting the monitor and the computer is properly connected and 
secure.  
l Verify that the power outlet is functioning properly using any other electrical equipment.
l Ensure that the power button depressed fully .    
No Video/ Power LED on No picture or no brightness l Increase brightness & contrast controls via OSD.  
l Perform monitor self - test feature check.  
l Check for bent or broken pins in the video cable connector.    
l Run the built - in diagnostics.    
Poor Focus Picture is fuzzy, blurry, or ghosting l Perform Auto Adjust via OSD.  
l Adjust the Phase and Pixel Clock controls via OSD.  
l Eliminate video extension cables.  
l R eset the monitor to Factory Settings.  
l Change the video resolution to the correct aspect ration (16:9).  
Shaky/Jittery Video Wavy picture or fine movement l Perform Auto Adjust via OSD.  
l Adjust the Phase and Pixel Clock controls via OSD.  
l R eset the monitor to Factory Settings.  
l Check environmental factors.  
l Relocate the monitor and test in another room.    
Missing Pixels LCD screen has spots l Cycle power on - off.  
l Pixel that is permanently off is a natural defect that can occur in LCD technology .    
l Run the built - in diagnostics.    
Stuck - on Pixels LCD screen has bright spots l Cycle power on - off.  
l Pixel that is permanently off is a natural defect that can occur in LCD technology .    
l Run the built - in diagnostics.    
Brightness Problems Picture too dim or too bright l Reset the monitor to Factory Settings.  
l Auto Adjust via OSD.  
l Adjust brightness & contrast controls via OSD.    
Geometric Distortion Screen not centered correctly l Reset the  monitor to Factory Settings.  
l Auto Adjust via OSD.  
l Adjust brightness & contrast controls via OSD.  
NOTE:  When using DVI - D, the positioning adjustments are not available.    
Horizontal/Vertical Lines Screen has one or more lines l Reset the monitor to Factory Settings.  
l Perform Auto Adjust via OSD.    
l Adjust Phase and Pixel Clock controls via OSD.  
l Perform monitor self - test feature check and determine if these lines are also in self - test mode.
l Check for bent or broken pins in the video cable connector.    
l Run the built - in diagnostics.    
NOTE:  When using DVI - D, the Pixel Clock and Phase adjustments are not available.    
Synchronization Problems Screen is scrambled or appears 
torn l Reset the monitor to Factory Settings.  
l Perform Auto Adjust via OSD.  
l Adjust Phase and Pixel Clock controls via OSD.  
l Perform monitor self - test feature check to determine if scrambled screen appears in self
mode.  
l Check for bent or broken pins in the video cable connector.  
l Restart the computer  in the  safe mode .    
Safety Related Issues Visible signs of smoke or sparks l Do not perform any troubleshooting steps.  
l Contact Dell immediately.   
Intermittent Problems Monitor malfunctions on & off l Ensure that the video cable connecting the monitor to the computer is connected properly and is 
secure.  
l Reset the monitor to Factory Settings.  
l Perform monitor self - test feature check to determine if the intermittent problem occurs in self
mode.    
Missing Color Picture missing color l Perform monitor self - test feature check.  
l Ensure that the video cable connecting the monitor to the computer is connected properly and is 
secure.  
l Check for bent or broken pins in the video cable connector.  
l Run the built - in diagnostics.  
Wrong Color Picture color not good l Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the 
application.   
l Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD 
if the Color Management is turned off.  
l Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.  
l Run the built - in diagnostics.  
Image retention  from a static 
image left on the monitor for a 
long period of time Faint shadow from the static image 
displayed appears on the screen l Use the Power Management feature to turn off the monitor at all times when not in use
information, see  Power Management Modes ).  
l Alternatively, use a dynamically changing screensaver.      
						

							Product Specific Problems  
   
 
   
 
Back to Contents Page  SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
Screen image is too small Image is centered on screen, but 
does not fill entire viewing area l Perform monitor reset on Factory Reset    
Cannot adjust the monitor with 
the buttons on the front panel OSD does not appear on the 
screen l Turn the monitor off and unplug the power cord and then plug back and power on    
No Input Signal when user 
controls pressed No picture, the LED light is 
amber. When press  ,   
or Menu key, the message  No 
VGA cable or No DVI - D cable 
will appear. l Check the signal source Make sure the Computer is not in power saving by moving mouse or 
pressing any key on the keyboard.    
l Check whether the signal cable is plugged in and seated properly.  Re - plug the signal cable if 
necessary.    
l Re - boot the computer or video player.    
The monitor will not fill the entire 
screen. The picture cant fill the height or 
width of the screen. l Due to the non - standard formats of DVDs, the monitor may not show the full screen pictures. 
NOTE:  When choosing DVI - D,  Auto Adjust  function is not available.
COMMON SYMPTOMS   WHAT YOU EXPERIENCE   POSSIBLE SOLUTIONS  
No Sound Soundbar has power  -  power 
indicator is on. l Plug the audio line - in cable into the computers audio out jack.   
l Set all Windows volume controls to their maximum.   
l Play some audio content on the computer (i.e. audio CD, or MP3).   
l Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting. 
l Clean and reseat the audio line - in plug.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Distorted Sound Computers sound card is used 
as the audio source. l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the sound card. 
l Set all Windows volume controls to their midpoints.   
l Decrease the volume of the audio application.   
l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume setting. 
l Clean and reseat the audio line - in plug.   
l Troubleshoot the computers sound card.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Distorted Sound Other audio source is used. l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the audio source. 
l Decrease the volume of the audio source.   
l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume setting. 
l Clean and reseat the audio line - in plug.   
Unbalanced Sound Output Sound from only one side of 
Soundbar l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the sound card or audio 
source.   
l Set all Windows audio balance controls (L - R) to their midpoints.   
l Clean and reseat the audio line - in plug.   
l Troubleshoot the computers sound card.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Low Volume Volume is too low. l Clear any obstructions between the Soundbar and the user.   
l Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting. 
l Set all Windows volume controls to their maximum.   
l Increase the volume of the audio application.   
l Test the Soundbar using another audio source (i.e. portable CD player).