Dell P2210 Users Guide
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Product Specific Problems Universal Serial Bus (USB) Specific Problems Problems l Check for bent or broken pins in the video cable connector. Wrong Color Picture color not good l Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application. l Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned off. l Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD. l Run the built - in diagnostics. Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen l Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes ). l Alternatively, use a dynamically changing screensaver. Specific Symptoms What You Experience Possible Solutions Screen image is too small Image is centered on screen, but does not fill entire viewing area l Check the Scaling Ratio setting in Image Setting OSD l R eset the monitor to Factory Settings . Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen l Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor . No Input Signal when user controls are pressed No picture, the LED light is green. When you press +, - or Menu key, the message No S - Video input signal, or No Composite input signal, or "No Component input signal" appears l Check the signal source. Ensure the Computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. l Check to make sure Video Source to S - Video, Composite or Component is powered and playing video media. l Check whether the signal cable is plugged in properly. Re - plug the signal cable if necessary. l Reset the computer or video player. The picture does not fill the entire screen. The picture cannot fill the height or width of the screen l Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. l Run the built - in diagnostics. NOTE: When choosing DVI - D mode, the Auto Adjust function is not available. Specific Symptoms What You Experience Possible Solutions USB interface is not working USB peripherals are not working l Check that your monitor is turned ON. l Reconnect the upstream cable to your computer. l Reconnect the USB peripherals (downstream connectoryf l Switch off and then turn on the monitor again. l Reboot the computer. l Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system. High Speed USB 2.0 interface is slow. High Speed USB 2.0 peripherals working slowly or not working at all l Check that your computer is USB 2.0 - capable. l Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB port is used. l Reconnect the upstream cable to your computer. l Reconnect the USB peripherals (downstream connectoryf l Reboot the computer. Common Symptoms What You Experience Possible Solutions No Sound No power to Soundbar - the power indicator is off l Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator (Blue LED) on the front of the Soundbar is illuminated. l Confirm that the power cable from the Soundbar is plugged into the adapter. No Sound Soundbar has power - power indicator is on l Plug the audio line - in cable into the computers audio out jack. l Set all Windows volume controls to their maximum l Play some audio content on the computer (i.e. audio CD, or MP3). l Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting. l Clean and reseat the audio line - in plug. l Test the Soundbar using another audio source (i.e.portable CD player). Distorted Sound Computers sound card is used as the audio source l Clear any obstructions between the Soundbar and the user. l Confirm that the audio line - in plug is completely inserted into the jack of the sound card. l Set all Windows volume controls to their midpoints. l Decrease the volume of the audio application. l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume setting. l Clean and reseat the audio line - in plug. l Troubleshoot the computers sound card. l Test the Soundbar using another audio source (i.e. portable CD player, MP3 player). Distorted Sound Other audio source is used l Clear any obstructions between the Soundbar and the user. l Confirm that the audio line - in plug is completely inserted into the jack of the audio source. l Decrease the volume of the audio source.
Back to Contents Page l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume setting. l Clean and reseat the audio line - in plug. Unbalanced Sound Output Sound from only one side of Soundbar l Clear any obstructions between the Soundbar and the user. l Confirm that the audio line - in plug is completely inserted into the jack of the sound card or audio source. l Set all Windows audio balance controls (L - R) to their midpoints. l Clean and reseat the audio line - in plug. l Troubleshoot the computers sound card. l Test the Soundbar using another audio source (i.e. portable CD player). Low Volume Volume is too low l Clear any obstructions between the Soundbar and the user. l Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting. l Set all Windows volume controls to their maximum. l Increase the volume of the audio application. l Test the Soundbar using another audio source (i.e. portable CD player, MP3 player).