Dell M409WX Projector Users Guide
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Troubleshooting Your Projector31 4 Troubleshooting Your Projector If you experience problems with your projector, see the following troubleshooting tips. If the problem persists, contact Dell (See Contacting Dell on page 40). Problem Possible Solution No image appears on the screen • Ensure that the lens cap is removed and the projector is turned on. • Ensure the external graphics port is enabled. If you are using a Dell portable computer, press (Fn+F8). For other computers, see your respective documentation. • Ensure that all the cables are securely connected. See Connecting Your Projector on page 7. • Ensure that the pins of the connectors are not bent or broken. • Ensure that the lamp is securely installed. See Guiding Signals on page 34 . •Use Te s t Pa t t e r n in the Others menu (see Others on page 27) . Ensu re t hat the colors of the test pattern are correct.
32Troubleshooting Your Projector Partial, scrolling, or incorrectly displayed image1Press the Auto adjust button on the remote control or the control panel. 2If you are using a Dell™ portable computer, set the resolution of the computer to WXGA (1280 x 800) or XGA (1024 x 768): aRight-lick the unused portion of your Windows desktop, click Properties and then select Settings tab. bVerify the setting is 1280 x 800 or 1024 x 768 pixels for the external monitor port. cPress (Fn+F8). If you experience difficulty in changing resolutions or your monitor freezes, restart all the equipments and the projector. If you are not using a Dell portable computer, see your documentation for more information. The screen does not display your presentationIf you are using a Dell portable computer, press (Fn+F8). Image is unstable or flickering Adjust the tracking (see Tracking on page 25) in the OSD Display sub-menu (in PC Mode only). Image has vertical flickering barAdjust the frequency (see Frequency on page 25 ) in the OSD Display sub-menu (in PC Mode only). Image color is not correct • If your graphic card output signal is sync on Green, and you would like to display VGA at 60Hz signal, please go into OSD select Display, select Signal Type and then select RGB. •Use Te s t Pa t t e r n in the Others menu. Ensure that the colors of the test pattern are correct. Image is out of focus1Adjust the focus ring on the projector lens. 2Ensure that the projection screen is within the required distance from the projector (3.3 ft [1.0 m] to 39.4 ft [12 m]). Problem (continued)Possible Solution (continued)
Troubleshooting Your Projector33 The image is stretched when displaying a 16:9 DVDThe projector automatically detects the input signal format and maintains the aspect ratio of the projected image according to input signal format with a default setting. If the image is still stretched, adjust the aspect ratio as follows: • If you are playing a 16:9 DVD, select 4:3 aspect ratio type on your DVD player. • If you cannot select 4:3 aspect ratio type on your DVD player, select 4:3 aspect ratio in the Set Up menu in the OSD. Image is reversed Select Set Up from the OSD and adjust the projector mode. Lamp is burned out or makes a popping soundWhen the lamp reaches its end of life, it may burn out and may make a loud popping sound. If this occurs, the projector does not turn back on. To replace the lamp, see on page 35. The OSD does not appear on the screenTry to press the Menu button on the control panel or remote control for 15 seconds to unlock the OSD. Check the Menu Lock on page 28. The remote control is not operating smoothly or works only within a limited rangeThe battery may be low. Check if the laser beam transmitted from the remote is too dim. If so, replace with 2 new AAA batteries. Problem (continued)Possible Solution (continued)
34Troubleshooting Your Projector Guiding Signals Projector Status DescriptionControl ButtonsIndicator Po w e r M e n u O t h e r sTEMP (Amber)LAMP (Amber) Standby mode Projector in Standby mode. Ready to power on. BLUE FlashingOFFOFFOFFOFF Wa r m i n g u p modeProjector takes some time to warm up and power on.BLUE BLUE BLUE OFF OFF Lamp on Projector in Normal mode, ready to display an image. Note: The OSD menu is not accessed.BLUE BLUE OFF OFF OFF Cooling mode Projector is cooling to shutdown.BLUEOFFOFFOFFOFF Po w e r S a v i n g modePower Saving mode has been activated. The projector will automatically enter standby mode, if an input signal is not detected in two hours.AMBER FlashingOFFOFFOFFOFF Cooling before Po w e r S a v i n g mode.The projector takes 60 seconds to cool down before entering Power Saving mode. AMBER OFF OFF OFF OFF Projector over- heated Air vents might be blocked or ambient temperature may be above 35℃. The projector automatically shuts down. Ensure that the air vents are not blocked and that the ambient temperature is within operational range. If the problem persists, contact Dell.OFF OFF OFF AMBER OFF Lamp over- heatedThe lamp is over heated. The air vents may be blocked. The projector automatically shuts down. Turn the display on again after the projector cools down. If problem persists, contact Dell.BLUE OFF OFF AMBER OFF Lamp driver over-heatedThe lamp driver is over heated. The air vents may be blocked. The projector automatically shuts down. Turn the display on again after the projector cools down. If the problem persists, contact Dell.AMBER OFF OFF AMBER OFF Fan b rea kdo wn One of the fans has failed. The projector automatically shuts down. If the problem persists, contact Dell.OFF OFF OFFAMBER FlashingOFF Lamp driver breakdown The lamp driver has failed. The projector automatically shuts down. Unplug the power cable after three minutes then turn the display on again. If this problem persists, contact Dell.AMBER FlashingOFF OFF OFFAMBER Flashing Color Wheel breakdownColor wheel cannot start. The projector has failed and the projector automatically shuts down. Unplug the power cable after three minutes and turn on the projector.. If this problem persists, contact Dell.BLUE OFF OFFAMBER FlashingAMBER Flashing Lamp failure Lamp is defective. Replace the lamp. OFF OFF OFF OFF AMBER Faul t - D C supply (+12V) Power supply has been interrupted. The projector automatically shuts down. Unplug the power cable after three minutes and then turn on the projector. If this problem persists, contact Dell.AMBER FlashingOFF OFF AMBER AMBER Faul t - D C supplies (secondary) Power supply has been interrupted. The projector automatically shuts down. Unplug the power cable after three minutes and then turn on the projector. If this problem persists, contact Dell.AMBER FlashingOFF OFF AMBER OFF *Others: control buttons on the control panel exept Power and Menu
Troubleshooting Your Projector35 Changing the Lamp The following message appears on the screen when your projector lamp is approaching end of life and requires to be changed:Lamp is approaching the end of its useful life in full power operation. Replacement suggested. www.dell.com/lamps CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions as described on page 6. To replace the lamp: 1Turn off the projector and disconnect the power cable. CAUTION: The lamp becomes very hot when in use. Do not attempt to replace the lamp until the projector has been allowed to cool down for at least 30 minutes. 2Let the projector cool for at least 30 minutes. 3Loosen the two screws that secure the lamp cover, and remove the cover. CAUTION: Do not touch the lamp or the lamp glass at any time. Projector lamps are very fragile and may shatter if touched. CAUTION: If the lamp shatters, remove all broken pieces from the projector and dispose or recycle according to state, local, or federal law. For more information, see www.dell.com/hg. 4Loosen the two screws that secure the lamp. 5Pull the lamp up by its metal handle. 6Replace with the new lamp. warning label
36Troubleshooting Your Projector NOTE: Dell may require lamps replaced under warranty to be returned. Otherwise, dispose or recycle the lamp. For more information, see Lamp Disposal on page 36. 7Tighten the two screws that secure the lamp. 8Replace the lamp cover and tighten the two screws. 9Reset the lamp usage time by selecting Ye s for Lamp Reset in the OSD Lamp menu. (See Lamp menu on page 26) CAUTION: Lamp Disposal (for the US only) LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. FOR MORE INFORMATION, GO TO WWW.DELL.COM/HG OR CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE AT WWW.EIAE.ORG. FOR LAMP SPECIFIC DISPOSAL INFORMATION CHECK WWW.LAMPRECYCLE.ORG.
Specifications37 5 Specifications 5 Light Valve Single-chip 0.65 WXGA DMD Type A, DarkChip ™2 Brightness 2000 ANSI Lumens (Max.) Contrast Ratio 2000:1 Typical (Full On/Full Off) Uniformity 80% Typical (Japan Standard - JBMA) Lamp 165-watt user-replaceable 3000-hour lamp (up to 5000 hours in eco mode) Number of Pixels 1280 x 800 (WXGA) Displayable Color 16.7M colors Color Wheel Speed 100~127.5Hz (2X) 150Hz (3X) in Movie mode Projection Lens F/2.44~2.58, f=21.8~23.8 mm with 1.1x manual zoom lens Projection Screen Size 27.3-359.4 inches (diagonal) Projection Distance 3.3~39.4 ft (1.0 m~12 m) Video Compatibility NTSC (M (3.58MHz) /4.43MHz), PAL (B/D/G/K/I/M/N), SECAM (B/D/G/K/K1/L), component video, HDMI (480 i/p, 576 i/p, 720p, 1080i/p), and HDTV (1080i/p, 720p, 576i/p, 480i/p) Power Supply Universal 90-264V AC 50-60Hz with PFC input Power Consumption 212 watts in full mode, 168 watts in eco mode < 3 watts in power off mode.
38Specifications Audio 1 watt speaker Noise Level 39 dB(A) Full-on mode, 32 dB(A) Eco- mode Weight 2.6 lbs (1.18 kg) Dimensions (W x D x H) External 8.07 x 6.10 x 2.85 ± 0.04 inches (205 x 155 x 72.5 ± 1 mm) Environmental Operating temperature: 5 oC - 35oC (41oF- 95oF) Humidity: 80% maximum Storage temperature: 0 oC to 60oC (32oF to 140oF) Humidity: 90% maximum Regulatory FCC, CE, VCCI, UL, cUL, Nemko- GS, ICES-003, MIC, C-Tick, CCC, PSB, NOM, SABS, eK I/O Connectors Power: AC power input socket Computer input: one D-sub for analog/component, HDTV input signals Video input: one composite video RCA and one S-video Audio input: one phone jack (diameter 3.5 mm) Audio output: one phone jack (diameter 3.5 mm) USB connector: one USB mouse remote support HDMI input: Support HDMI 1.1. HDCP compliant
Specifications39 Compatibility Modes (Analog/Digital) ResolutionV. Frequency (Hz) H. Frequency (KHz) 640X480 59.9 31.5 640X480 75 37.5 640X480 85 43.3 720X400 70.1 31.5 720X400 85 37.9 800X600 60.3 37.9 800X600 75 46.9 800X600 85.1 53.7 848X480 60 31 1024X768 60 48.4 1024X768 75 60 1024X768 85 68.7 1152X864 75 67.5 1280X720 59.9 44.8 1280X768 59.9 47.8 1280X800 59.8 49.7 1280X1024 60 64 1280X1024 75 80 1280X1024 85 91.1 1360X768 60 47.7 1400X1050 60 65.3 1440X900 59.9 55.9 1680X1050 60 65.3 1600X1200 60 75
40Contacting Dell Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com. 2Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 3Click Contact Us on the left side of the page. 4Select the appropriate service or support link based on your need. 5Choose the method of contacting Dell that is convenient for you.