Dell M210X Projector Users Guide

							Troubleshooting Your Projector41
4
Troubleshooting Your Projector
If you experience problems with your projector, see the following troubleshooting 
tips. If the problem persists, contact Dell™. See Contacting Dell™ on page 53.
Problem Possible Solution
No image appears on the 
screen• Ensure that the lens cap is removed and the 
projector is turned on. 
• Ensure that the INPUT SELECT is set 
correctly in the OSD menu.
• Ensure the external graphics port is 
enabled. If you are using a Dell™ portable 
computer, press   (Fn+F8). For 
other computers, see your respective 
documentation. The output signal from 
the computer is not according to industry 
standards. Should this happen, upgrade the 
video driver of the computer. For Dell 
computer, see support.dell.com.
• Ensure that all the cables are securely 
connected. See Connecting Your 
Projector on page 8.
• Ensure that the pins of the connectors are 
not bent or broken. 
• Ensure that the lamp is securely installed 
(see Changing the Lamp on page 47). 
•Use Test Pattern in the Others menu. 
Ensure that the colors of the test pattern 
are correct. 
Missing Input Source. 
Cannot switch to particular 
Input Source.Go to Advanced Enable/Disable Sources, 
ensure that particular Input Source is set to 
Enable. 
						

							42Troubleshooting Your Projector
Partial, scrolling, or 
incorrectly displayed image1Press the Auto Adjust button on the 
remote control or the control panel.
2If you are using a Dell™ portable computer, 
set the resolution of the computer to XGA 
(1024 x 768): 
aRight-click the unused portion of your 
Microsoft® Windows® desktop, click 
Properties and then select Settings tab.
bVerify that the setting is 1024 x 768 pixels 
for the external monitor port.
cPress  (Fn+F8). 
If you experience difficulty in changing 
resolutions or your monitor freezes, restart all 
the equipment and the projector.
If you are not using a Dell™ portable 
computer, see your documentation. The 
output signal from the computer may not be 
according to industry standards. Should this 
happen, upgrade the video driver of the 
computer. For a Dell computer, see 
support.dell.com.
The screen does not display 
your presentationIf you are using a portable computer, press 
 (Fn+F8). 
Image is unstable or flickering Adjust the tracking in the OSD Display sub-
menu (in PC Mode only). 
Image has vertical flickering 
barAdjust the frequency in the OSD Display sub-
menu (in PC Mode only). 
Image color is incorrect • If the display receives the wrong signal 
output from the graphics card, please set 
the signal type to RGB in the OSD Display 
tab.
•Use Test Pattern in the Others menu. 
Ensure that the colors of the test pattern 
are correct.  Problem 
(continued)Possible Solution (continued) 
						

							Troubleshooting Your Projector43
Image is out of focus1Adjust the focus ring on the projector lens.
2Ensure that the projection screen is within 
the required distance from the projector 
(3.28 ft [1 m] to 39.37 ft [12 m]).
The image is stretched when 
displaying a 16:9 DVDThe projector automatically detects the input 
signal format. It will maintain the aspect ratio 
of the projected image according to input 
signal format with an Original setting. 
If the image is still stretched, adjust the aspect 
ratio in the Set Up menu in the OSD.
Image is reversed Select Set Up from the OSD and adjust the 
projector mode.
Lamp is burned out or makes 
a popping soundWhen the lamp reaches its end of life, it may 
burn out and may make a loud popping sound. 
If this occurs, the projector does not turn back 
on. To replace the lamp, see Changing the 
Lamp on page 47. 
LAMP light is solid amber If the LAMP light is solid amber, replace the 
lamp. 
LAMP light is blinking amber  If  the LAMP light is blinking amber, Lamp 
module connection may be disrupted. Please 
check the lamp module and ensure that it is 
properly installed.
If the LAMP light and the Po w e r light are 
blinking amber, the lamp driver has failed and 
the projector will automatically shut down. 
If the LAMP and TEMP light are blinking 
amber and the Po w e r light is solid blue, the 
color wheel has failed and the projector will 
automatically shut down.
To clear the protection mode, press and hold 
the POWER button for 10 seconds.
TEMP light is solid amber  The projector has overheated. The display 
automatically shuts down. Turn the display on 
again after the projector cools down. If the 
problem persists, contact Dell™. Problem 
(continued)Possible Solution (continued) 
						

							44Troubleshooting Your Projector
TEMP light is blinking amber A projector fan has failed and the projector 
will automatically shut down. Try to clear the 
projector mode by pressing and holding the 
POWER button for 10 seconds. Please wait 
for about 5 minutes and try to power up again. 
If the problem persists, contact Dell™.
The OSD does not appear on 
the screenTry to press the Menu button on the panel for 
15 seconds to unlock the OSD. Check the 
Menu Lock on page 36.
The remote control is not 
operating smoothly or works 
only within a limited rangeThe battery may be low. Check if the laser 
beam transmitted from the remote is too dim. 
If so, replace with 2 new AAA batteries. Problem 
(continued)Possible Solution (continued) 
						

							Troubleshooting Your Projector45
Guiding Signals
Projector 
StatusDescriptionControl Buttons Indicator
Power Menu OthersTEMP
(Amber)LAMP 
(Amber)
Standby mode Projector in Standby mode. Ready to 
power on.BLUE
FlashingOFF OFF OFF OFF
Wa r m i n g  u p  
modeProjector takes some time to warm up 
and power on.BLUE BLUE BLUE OFF OFF
Lamp on Projector in Normal mode, ready to 
display an image.
 Note: The OSD menu is not 
accessed.BLUE BLUE OFF OFF OFF
Cooling mode Projector is cooling to shutdown. BLUE OFF OFF OFF OFF
Pow e r Sa vi n g 
modePower Saving mode has been activated. 
The projector will automatically enter 
standby mode, if an input signal is not 
detected in two hours.AMBER
FlashingOFF OFF OFF OFF
Cooling before 
Pow e r Sa vi n g 
modeThe projector takes 60 seconds to cool 
down before entering Power Saving 
mode.AMBER OFF OFF OFF OFF
Projector 
overheatedAir vents might be blocked or ambient 
temperature may be above 35ºC. The 
projector automatically shuts down. 
Ensure that the air vents are not blocked 
and that the ambient temperature is 
within operational range. If the problem 
persists, contact Dell.OFF OFF OFF AMBER OFF
Lamp 
overheatedThe lamp is overheated. The air vents 
may be blocked. The projector 
automatically shuts down. Turn the 
display on again after the projector cools 
down. If the problem persists, contact 
Dell.BLUE OFF OFF AMBER OFF
Lamp driver 
overheatedThe lamp driver is overheated. The air 
vents may be blocked. The projector 
automatically shuts down. Turn the 
display on again after the projector cools 
down. If the problem persists, contact 
Dell.AMBER OFF OFF AMBER OFF
Fan breakdown One of the fans has failed. The projector 
automatically shuts down. If the problem 
persists, contact Dell.ÒFF OFF OFFAMBER
FlashingOFF
Lamp driver 
breakdownThe lamp driver has failed. The projector 
automatically shuts down. Unplug the 
power cord after three minutes then turn 
the display on again. If this problem 
persists, contact Dell.AMBER
FlashingOFF OFF OFFAMBER
Flashing
Color Wheel 
breakdownColor wheel cannot start. The projector 
has failed and the projector 
automatically shuts down. Unplug the 
power cord after three minutes and then 
turn on the projector. If this problem 
persists, contact Dell.BLUE OFF OFFAMBER
FlashingAMBER
Flashing 
						

							46Troubleshooting Your Projector
Lamp failure Lamp is defective. Replace the lamp. OFF OFF OFF OFF AMBER
Lamp module 
connection 
failedLamp module connection may be 
disrupted. Check the lamp module and 
ensure that it is properly installed. If the 
problem persists, contact Dell.OFF OFF OFF OFFAMBER
Flashing 
						

							Troubleshooting Your Projector47
Changing the Lamp
 CAUTION: Before you begin any of the procedures in this section, follow the 
Safety Instructions as described on page 6.
Replace the lamp when the message Lamp is approaching the end of its 
useful life in the operation. Replacement suggested! 
www.dell.com/lamps appears on the screen. If this problem persists after 
replacing the lamp, contact Dell™. For more information, see Contacting Dell™on 
page 53.
 
CAUTION: Use an original lamp to ensure safe and optimal working condition 
of your projector.
 
CAUTION: The lamp becomes very hot when in use. Do not attempt to replace 
the lamp until the projector has been allowed to cool down for at least 30 
minutes.
 
CAUTION: Do not touch the bulb or the lamp glass at any time. Projector 
lamps are very fragile and may shatter if touched. The shattered glass pieces 
are sharp and can cause injury.
 
CAUTION: If the lamp shatters, remove all broken pieces from the projector 
and dispose or recycle according to state, local, or federal law. For more 
information see www.dell.com/hg.
1Turn off the projector and disconnect the power cord. 
2Let the projector cool for at least 30 minutes.
3Loosen the two screws that secure the 
lamp cover, and remove the cover. 
4Loosen the two screws that secure the 
lamp. 
5Pull the lamp up by its metal handle.
 
NOTE: Dell™ may require lamps 
replaced under warranty to be returned 
to Dell™. Otherwise, contact your local 
waste disposal agency for the address 
of the nearest deposit site.
6Replace with the new lamp.
7Tighten the two screws that secure the 
lamp.
8Replace the lamp cover and tighten the 
two screws. 
						

							48Troubleshooting Your Projector
9Reset the lamp usage time by selecting Yes for Lamp Reset in the OSD Lamp 
tab (see Lamp menu on page 32). When a new lamp module has been changed, 
the projector will automatically detect and reset the lamp hours.
 
CAUTION: Lamp Disposal (for the US only)
 LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE 
RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL 
LAWS. FOR MORE INFORMATION, GO TO WWW.DELL.COM/HG OR CONTACT 
THE ELECTRONIC INDUSTRIES ALLIANCE AT WWW.EIAE.ORG. FOR LAMP 
SPECIFIC DISPOSAL INFORMATION CHECK WWW.LAMPRECYCLE.ORG. 
						

							Specifications49
5
Specifications
Light Valve 0.55 XGA S450 DMD, DarkChip3™
Brightness 2000 ANSI Lumens (Max.)
Contrast Ratio 2100:1 Typical (Full On/Full Off)
Uniformity 85% Typical (Japan Standard - JBMA)
Number of Pixels 1024 x 768 (XGA)
Displayable Color 1.07 billion colors
Color Wheel Speed 2X
Projection Lens F-Stop: F/ 2.41~2.55
Focal length, f=21.8~24 mm
1.1X manual Zoom Lens
Throw ratio =1.95~2.15 wide and tele
Projection Screen Size 22.89-302.8 inches (diagonal)
Projection Distance 3.28~39.37 ft (1 m ~ 12 m)
Video Compatibility Composite Video / S-Video: NTSC (J, M, 4.43), PAL 
(B, D, G, H, I, M, N, Nc, 60), SECAM (B, D, G, K, 
K1, L)
Component Video via VGA & HDMI: 1080i/p, 
720p, 576i/p, 480i/p
Power Supply Universal AC 100-240 50-60 Hz with PFC input
Power Consumption Normal mode: 210W ± 10% @ 110Vac 
Eco mode: 166W ± 10% @ 110Vac
Power saving mode: 
						

							50Specifications
Dimensions (W x H x D) 8.07 x 2.99 x 6.10 inches (205 x 75.9 x 155 mm)
Environmental Operating temperature: 5ºC - 35ºC (41ºF- 95ºF)
Humidity: 80% maximum
Storage temperature: 0ºC to 60ºC (32ºF to 140ºF)
Humidity: 90% maximum
Shipping temperature: -20ºC to 60ºC
(-4ºF to 140ºF)
Humidity: 90% maximum
I/O Connectors Power: One AC power socket (3-pin - C14 inlet)
VGA input: One 15-pin D-sub connector (Blue), for 
analog RGB/Component input signals.
S-Video input: One standard 4-pin min-DIN 
S-Video connector for Y/C signal.
Composite video input: One Yellow RCA jack for 
CVBS signal.
HDMI input: One HDMI connector for supporting 
HDMI 1.3. HDCP compliant.
Analog Audio input: One 3.5 mm stereo mini phone 
jack (Blue).
Variable audio output: One 3.5 mm stereo mini 
phone jack (Green).
USB port: One USB slave for remote support.
Lamp OSRAM 165 W user-replaceable lamp (up to 5000 
hours in eco mode)
2.85(72.5mm)
8.07(205mm)
6.10(155mm)