Dell In2020m Users Guide

							Dell IN2020/IN2020M Flat Panel Monitor Users Guide
file:///C|/Users/santhosh_v/Desktop/UG_en/operate.htm[3/27/2013 12:21:03 PM]
Reset Color  SettingsBack
NOTE: Demo  Mode  is only  available  for video  input.
Returns your  monitor color  settings to  the factory default settings.
Press  the 
 button  to  go back  to  or exit  the main menu.
 
 
 
   Display Settings
 
Horizontal PositionVertical Position Sharpness
Pixel Clock
Phase
Dynamic  Contrast
Reset Display  Setting
Back   
Use  the and   buttons to  adjust  image left  and  right. Minimum  is 0  (-). Maximum is 100  (+).
Use  the 
and   buttons to  adjust  image up  and  down. Minimum  is 0  (-). Maximum is 100  (+).
This feature  can  make  the image look sharper or softer.  Use  
or  to  adjust  the sharpness from  0  to  100  .
The  Phase and  Pixel  Clock  adjustments allow you to  adjust  your  monitor to  your  preference. These settings are accessed through the main OSD menu,  by selecting  Display  Settings.
Use  the 
 and   buttons to  adjust  for best image qua lity.
If  satisfactory results  are not obtained  using  the Phase adjustment, use the Pixel  Clock  (coarse)  adjustment and  then  use Phase (fine), again.   
 
Allows  you to  increase  the level of contrast  to  provide sharper and  more  detailed image quality.  
Resets the display  settings to  the factory default settings.
Press  the
 button  to  go back  to  or exit  the main menu.
Other  Settings
  Language
Menu Transparency
Menu Timer  
Language option to  set  the OSD display  to  one  of 6 languages  (English, Espanol,  Francais,  Deutsch,  Simplified  Chinese, Japanese).
Allows  you to  adjust  the OSD background from  opaque  to  transparent.
OSD Hold  Time: Sets  the amount  of time the OSD will remain  active after the last time you pressed a  button.
Use  the and   buttons to  adjust  the slider in 5 second  increments,  from  5 to  60  seconds.
 
						

							Dell IN2020/IN2020M Flat Panel Monitor Users Guide
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  Menu Lock
DDC/CI
LCD  Conditioning
Factory  Reset Back
  Controls user  access  to  adjustments.  When  selected, no user  adjustments are allowed. All buttons are locked except the button.
  NOTE:  Lock  function – Either soft lock (through OSD menu) or hard lock (Press and  hold the button above  power button for 10  sec)
Unlock  function–   Only hard unlock  (Press and  hold the button above  power button for 10  sec)
DDC/CI (Display  Data Channel/Command Interface) allows  your  monitor parameters  (brightness, color  balance,   etc.) to  be adjustable using  software on your  computer. You  can  disable  this feature  by selecting  Disable.
Enable  this feature  for best user  experience and  optimum performance  of your  monitor.
   
If  an image appears to  be retained on the monitor,  select  LCD  Conditioning to  help eliminate  any image retention.  Using the LCD  Conditioning  feature  may take  several  hours.  Severe cases  of image retention are known as burn-in,  the LCD  Conditioning  feature  does  not
remove burn-in.
Reset all OSD settings to  the factory default settings.
Press  the 
 button to  go back  to  or exit  the main menu.
Personalize There are 2 shortcut keys on the front panel.  Select one  control menu  for each  shortcut key  to  allow direct  access.
 
OSD Warning Messages
When  the monitor does  not support a  particular  resolution mode you will see the following message  :
or
This means that  the monitor cannot synchronize with the signal  that  it  is receiving from  the computer. See Monitor Specifications for the Horizontal  and  Vertical frequency ranges addressable  by this monitor.  The  recommended mode is 1600x900.
 
When  monitor enters Power Save mode, the following message  appears :  
 
						

							Dell IN2020/IN2020M Flat Panel Monitor Users Guide
file:///C|/Users/santhosh_v/Desktop/UG_en/operate.htm[3/27/2013 12:21:03 PM]
If  VGA/DVI input is selected and  both   VGA and  DVI cable  are not connected, a  floating  dialog  box as shown below
appears.
or
or
Activate the computer  and  wake  up  the monitor to  gain access  to  the  OSD 
 
If  you press  any button other than  the power button the following message  will appear:
or
 
 
 
 
 
 
 
 
See  Solving  Problems
 for more  information.
Setting the Maximum ResolutionTo set  the maximum  resolution for the monitor.
Windows XP:
1.  Right-click  on the desktop and  select  Properties.
2 .  Select the  Settings tab.
3 .  Set  the screen resolution to  1600 x  900.
4 .  Click   OK.
Windows Vista
® or Windows® 7:
1 .  Right-click  on the desktop and  select  Personalization.
2 .  Click Change  Display Settings .
3 .  Move the slider-bar to  the right  by pressing and  holding  left -mouse button and  adjust  the screen resolution to   1600  x  900.
4 .  Click   OK.
If  you do not see 1600 x  900 as an option,  you may need  to  update your  graphics driver. Depending on your  computer, complete  one  of the following procedures.
If  you have  a  Dell desktop or portable computer:
Go to   support.dell.com ,  enter your  service  tag, and  download the latest  driver  for your  graphics card.
If  you are using  a  non-Dell computer  (portable  or desktop):
Go to  the support site for your  computer  and  download the latest  graphic drivers.Go to  your  graphics card  website and  download the latest  graphic drivers.
Using the Dell Soundbar (Optional)The  Dell Soundbar is a  stereo two channel system  mountable on Dell flat panel displays. The  Soundbar has  a  capacitive touch front control panel,  a  white LED for power indication,  and  two audio headset jacks.
1. Attach mechanism
2. Headphone connectors
3.   Power indicator
4. Power/Volume  control
Using the Tilt
Tilt
 
						

							Dell IN2020/IN2020M Flat Panel Monitor Users Guide
file:///C|/Users/santhosh_v/Desktop/UG_en/operate.htm[3/27/2013 12:21:03 PM]With the built -in pedestal,  you can  tilt  the monitor for the most comfortable viewing angle.
NOTE: The  base  is detached  when  the monitor is shipped from  the factory.
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							Dell IN2020/IN2020M Flat Panel Monitor Users Guide
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Solving Problems
Dell™ IN2020/IN2020M monitor Users Guide
  Self-Test
  Built -in Diagnostics
  Common Problems
  Product-Specific  Problems
  Troubleshooting the Dell™ Soundbar (Optional)  
 
 
CAUTION: Before  you begin  any  of  the procedures in this  section, follow the  Safety Instructions.
Self-Test
Your  monitor provides  a  self-test feature  that  allows  you to  check  whether  your  monitor is functioning properly. If  your  monitor and  computer  are properly  connected but the
monitor screen remains  dark,  run  the monitor self-test by performing the following steps:
1.  Turn off both  your  computer  and  the monitor.
2 .  Unplug  the video  cable  from  the back  of the computer. To ensure proper Self-Test operation, remove the Analog  (blue connector) cable  from  the back  of computer.
3 .  Turn on the monitor.
The  floating  dialog  box should appear on-screen (against  a  black  background)  if the monitor cannot sense a  video  signal  and  is working correctly. While  in self-test mode,
the power LED remains  white. Also, the dialog  shown below  will continuously scroll through the screen.
 
or
 
4 .  This box also  appears during normal  system  operation, if the video  cable  becomes  disconnected or damaged.
5 .  Turn off your  monitor and  reconnect  the video  cable; then  turn  on both  your  computer  and  the monitor.
If  your  monitor screen remains  blank after you have  performed Step 5, check  your  video  controller  and  computer  system.
Built-in Diagnostics
Your  monitor has  a  built -in diagnostic tool that  helps you determine  if the screen abnormality you are experiencing is an inherent  problem with your  monitor,  or with your
computer  and  video  card.
NOTE:  You  can  run  the built -in diagnostics  only  when  the video  cable  is unplugged  and  the monitor is in  self-test mode.
To run  the built -in diagnostics: 1.  Ensure  that  the screen is clean (no  dust  particles on the surface of the screen).
2 .  Unplug  the video  cable(s) from  the back  of the computer  or monitor.  The  monitor then  goes  into the self-test mode.
3 .  On  the front panel,  press  and  hold the  shortcut button 1 and  shortcut button 4  keys on the front panel,  simultaneously  for 2 seconds. A  gray screen appears.
4.  Carefully  inspect the screen for abnormalities.
5 .  Press  the  shortcut button 4  key  on the front panel again.  The  color  of the screen changes to  red.
6 .  Inspect the display  for any abnormalities.
7 .  Repeat  steps 5 and  6 to  inspect the display  in green, blue, and  white colored screens.
The  test is complete  when  the white screen appears.  To exit, press  the  shortcut button 4 again. 
If  you do not detect any screen abnormalities upon using  the built -in diagnostic tool, the monitor is functioning properly. Check the video  card  and  computer.
OSD Warning  Messages
 
						

							Dell IN2020/IN2020M Flat Panel Monitor Users Guide
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For  OSD-related  issues,  see OSD Warning  Messages.
Common Problems
The  following table contains  general information  about  common monitor problems that  you might encounter and  the possible solutions.
Common  Symptoms What You Experience Possible Solutions
No  Video/Power LED off No  picture
Ensure  that  the video  cable  connecting  the monitor and  the computer  is properly  connected and
secure.
Verify  that  the power outlet is functioning properly  using  any other electrical equipment.Ensure  that  the power button is depressed fully.
No  Video/Power LED on No  picture or no brightness
Increase brightness & contrast  controls via OSD.Perform monitor self-test feature  check.Check for bent or broken pins in the video  cable  connector.Run the built -in diagnostics.
Poor Focus Picture  is fuzzy, blurry,  or ghosting
Perform Auto Adjust  via OSD.Adjust  the Phase and  Pixel  Clock  controls via OSD.Eliminate video  extension  cables.Reset the monitor to  Factory Settings.Change the video  resolution to  the correct aspect  ratio (16:9).
Shaky/Jittery  Video Wavy  picture or fine  movement
Perform Auto Adjust  via OSD.Adjust  the Phase and  Pixel  Clock  controls via OSD.Reset the monitor to  Factory Settings.Check environmental factors.Relocate the monitor and  test in another room.
Missing  Pixels LCD  screen has  spots
Cycle  power on-off.Pixel  that  is permanently  off is a  natural defect that  can  occur in LCD  technology.Run the built -in diagnostics.
Stuck-on Pixels LCD  screen has  bright spots
Cycle  power on-off.Pixel  that  is permanently  off is a  natural defect that  can  occur in LCD  technology.Run the built -in diagnostics.
Brightness Problems Picture  too  dim or too  bright
Reset the monitor to  Factory Settings.Auto Adjust  via OSD.Adjust  brightness & contrast  controls via OSD.
Geometric Distortion Screen not centered correctly
Reset the monitor to  Factory Settings.Auto Adjust  via OSD.Adjust  brightness & contrast  controls via OSD.
Horizontal/Vertical Lines Screen has  one  or more  lines
Reset the monitor to  Factory Settings.Perform Auto Adjust  via OSD.Adjust  Phase and  Pixel  Clock  controls via OSD.Perform monitor self-test feature  check  and  determine  if these lines are also  in self-test mode.Check for bent or broken pins in the video  cable  connector.Run the built -in diagnostics.
Synchronization Problems Screen is scrambled or appears torn
Reset the monitor to  Factory Settings.Perform Auto Adjust  via OSD.Adjust  Phase and  Pixel  Clock  controls via OSD.Perform monitor self-test feature  check  to  determine  if scrambled screen appears in self-test mode.Check for bent or broken pins in the video  cable  connector.Restart the computer  in the safe mode.
Safety Related  Issues Visible signs of smoke or sparks
Do not perform  any troubleshooting  steps.Contact  Dell immediately.
Intermittent Problems Monitor turns  on & off
Ensure  that  the video  cable  connecting  the monitor to  the computer  is connected properly  and  is
secure.
Reset the monitor to  Factory Settings.Perform monitor self-test feature  check  to  determine  if the intermittent problem occurs in self-test
mode.
Missing  Color Picture  lacks  color
Perform monitor self-test feature  check.Ensure  that  the video  cable  connecting  the monitor to  the computer  is connected properly  and  is
secure.
Check for bent or broken pins in the video  cable  connector.
 
						

							Dell IN2020/IN2020M Flat Panel Monitor Users Guide
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Wrong  ColorPicture  color  is not good Change the Color  Setting  Mode  in the Color  Settings OSD to  Graphics or Video depending to  theapplication.Try a  different Color  Preset Setting  in Color  Settings OSD.  Adjust  R/G/B value  in Color  Settings OSD
if the Color  Management is turned off.
Change the Input Color  Format to  PC RGB or YPbPr in the Advance Setting  OSD.
Image retention   from  a  static
image left  on the monitor  for a
long period of time Faint shadow from  the static image
displayed appears on the screen
Use  the Power Management feature  to  turn  off the monitor at all times  when  not in use (for  more
information, see 
Power Management Modes).Alternatively,  use a  dynamically changing screensaver.
 
Product-Specific Problems
SPECIFIC SYMPTOMS WHAT  YOU EXPERIENCE POSSIBLE SOLUTIONS
Screen image is too  small Image is centered on screen, but
does  not fill  entire  viewing area
Perform monitor reset on Factory  Reset
Cannot adjust  the monitor with
the buttons on the front panel OSD does  not appear on the
screen
Turn the monitor off and  unplug  the power cord  and  then  plug back  and  power on
No  Input Signal  when  user
controls pressed No  picture, the LED light  is amber.
When  control button is pressed,
the message   No  VGA cableor
No DVI-D  cable
 will appear.
Check the signal  source.  Ensure  that  the computer  is not in power saving by moving the mouse or
pressing any key  on the keyboard.
Check whether  the signal  cable  is plugged in and  seated properly.   Re-plug the signal  cable  if
necessary.
Re-boot the computer  or video  player.
The  monitor will not fill  the entire
screen. The  picture does  not fill  the height
or width of the screen.
Due to  the non-standard  formats of DVDs,  the monitor may not show the full screen pictures.
 
Troubleshooting the Dell™ Soundbar (Optional)
COMMON SYMPTOMS WHAT  YOU EXPERIENCE POSSIBLE SOLUTIONS
No  Sound Soundbar has  power - power
indicator  is on.
Plug the audio line -in cable  into the computers audio out jack.Set  all Windows volume  controls to  their maximum.Play some  audio content  on the computer  (i.e., audio CD, or MP3).Turn the volume  up.Clean and  reseat the audio line -in plug.Test the Soundbar using  another audio source (i.e., portable CD player).
Distorted  Sound Computers sound  card  is used as
the audio source.
Clear  any obstructions between  the Soundbar and  the user.Confirm that  the audio line -in plug is completely inserted into the jack of the sound  card.Set  all Windows volume  controls to  their midpoints.Decrease the volume  of the audio application.Turn the volume  down.Clean and  reseat the audio line -in plug.Troubleshoot the computers sound  card.Test the Soundbar using  another audio source (i.e., portable CD player).
Distorted  Sound Other  audio source is used.
Clear  any obstructions between  the Soundbar and  the user.Confirm that  the audio line -in plug is completely inserted into the jack of the audio source.Decrease the volume  of the audio source.Turn the volume  down.Clean and  reseat the audio line -in plug.
Unbalanced  Sound  Output Sound  from  only  one  side  of
Soundbar
Clear  any obstructions between  the Soundbar and  the user.Confirm that  the audio line -in plug is completely inserted into the jack of the sound  card  or audio
source.
Set  all Windows audio balance  controls (L -R) to  their midpoints.Clean and  reseat the audio line -in plug.Troubleshoot the computers sound  card.Test the Soundbar using  another audio source (i.e., portable CD player).
Low Volume Volume  is too  low
Clear  any obstructions between  the Soundbar and  the user.Turn the volume  up  to  its  maximum  level.Set  all Windows volume  controls to  their maximum.Increase the volume  of the audio application.Test the Soundbar using  another audio source (i.e., portable CD player).
 
 
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							Dell IN2020/IN2020M Flat Panel Monitor Users Guide
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Appendix
Dell™ IN2020/IN2020M monitor Users Guide
  Safety Instructions
  FCC Notice (U.S.  Only) and  Other  Regulatory  Information
  Contacting Dell
 
CAUTION: Safety Instructions
CAUTION:  Use of  controls,  adjustments, or  procedures other  than those  specified  in this  documentation
may result  in exposure  to shock,  electrical hazards, and/or mechanical  hazards.
For  information  on safety instructions,  see the  Safety Information that  ships with your  monitor.
FCC Notice (U.S. Only) and Other Regulatory Information
For  FCC notices and  other regulatory  information, see the regulatory  compliance website located  at
www.dell.com
egulatory_compliance
.
Contacting Dell
For  customers  in the United  States, call  800-WWW-DELL (800 -999-3355).
NOTE: If  you do not have  an active Internet  connection, you can  find contact  information  on your  purchase invoice,
packing slip, bill, or Dell product catalog.
Dell  provides several online and telephone -based support  and service options. Availability  varies by  country and
product,  and some  services  may not  be  available in your area.  To contact Dell  for  sales, technical support, or
customer  service issues: 1.  Visit  support.dell.com .
2 .  Verify  your  country or region in the  Choose A  Country/Region  drop -down  menu  at the bottom  of the page.
3 .  Click   Contact Us  on the left  side  of the page.
4 .  Select the appropriate service  or support link  based on your  need.
5 .  Choose the method of contacting Dell that  is convenient for you.
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