Dell Drac 5 User Guide

Using GUI Console Redirection171
Adjusting the Video Quality
The Video Viewer provides video adjustments that allow you to optimize 
the video for the best possible view. Click Help for more information.
To automatically adjust the video quality:
1
Access the Viewer Menu Bar. See Accessing the Viewer Menu Bar on 
page 168.
2Click Tools and select Automatic Video Adjust (for Native plug-in) or 
Video Settings (for Java plug-in) to automatically adjust the video quality 
of the Viewer window.
To manually...

172Using GUI Console Redirection
Synchronizing the Mouse Pointers
When you connect to a remote Dell system using Console Redirection, the 
mouse acceleration speed on the remote system may not synchronize with 
the mouse pointer on your management station, causing two mouse pointers 
to appear in the Video Viewer window.
To synchronize the mouse pointers:
1
Access the Viewer Menu Bar. See Accessing the Viewer Menu Bar on 
page 168.
2Click Tools and select Session Options.
3Click the Mouse tab, select...

Using GUI Console Redirection173
Using Power Control Option
The Power Control option allows you to do the following on the managed 
system:
• Power on the system
• Power off the system
• Reset the system
• Power cycle the system
To control power on the managed system:
1
Access the Viewer Menu Bar. See Accessing the Viewer Menu Bar on 
page 168.
2Click Tools and then click Po w e r Co n t r ol.
3Click any of the options provided:
• Power on the system.
• Power off the system.
• Reset the system. Restart...

174Using GUI Console Redirection
Can the local user also turn OFF the video?
Yes, a local user can use racadm CLI (local) to turn OFF the video.
Can the local user also turn ON the video?
Yes, the user should have racadm CLI installed on the server and only if the 
user is able to access the server over an RDP connection, such as terminal 
services, telnet, or SSH. The user can then log on to the server and can run 
racadm (local) to turn ON the video.
My local video is turned OFF and for some reason my...

Using GUI Console Redirection175
The status is displayed on the Console Redirection Configuration page of 
the DRAC 5 web-based interface. The racadm CLI command racadm 
getconfig –g cfgRacTuning displays the status in the object 
cfgRacTuneLocalServerVideo. The status is also seen by the local user on the 
server LCD screen as “Video OFF” or as “Video OFF in 15”.
Why is it that sometimes I do not see the “Video OFF” or “Video OFF in 
15” status on the server LCD screen?
The local video status is a...

176Using GUI Console Redirection
If the problem is still not resolved, you must reset the DRAC 5 by running the 
racadm racreset hard command.
Why aren’t the vKVM keyboard and mouse working?
You must set the USB controller to On with BIOS support in the BIOS 
settings of the managed system. Restart the managed system and press  
to enter setup. Select Integrated Devices, and then select USB Controller. 
Save your changes and restart the system.
Why does the managed system console screen go blank when...

Using GUI Console Redirection177
Why doesn’t the vKVM mouse sync when I use the Dell Systems 
Management Tools and Documentation DVD to remotely install the 
operating system?
Configure Console Redirection for the operating system that is running on 
the target system.
1
In the vKVM toolbar menu, click Tools and select Session Options.
2In the Session Options window, click the Mouse tab.
3In the Mouse Acceleration box, select the operating system that is running 
on the target system and click 
OK.
Why...

178Using GUI Console Redirection
I am still having issues with mouse synchronization.
Ensure that the target system’s desktop is centered in the console redirection 
window.
1
In the vKVM toolbar, click Tools and select Manual Video Adjustment.
2Adjust the horizontal and vertical controls as needed to align the desktop 
in the console redirection window.
3Click Close.
4Move the target system’s mouse cursor to the top left corner of the console 
redirection window, and then move the cursor back to the...

Using GUI Console Redirection179
Why does console redirection fail to show the operating system boot menu 
in the Chinese, Japanese, and Korean versions of Microsoft Windows 2000?
On systems running Windows 2000 that can boot to multiple operating 
systems, change the default boot operating system by performing the 
following steps:
1
Right-click the My Computer icon and select Properties.
2Click the Advanced tab.
3Click Startup and Recovery.
4Select the new default operating system from the Startup...

180Using GUI Console Redirection
What are the minimum system requirements for my management station to 
run console redirection?
The management station requires an Intel Pentium III 500 MHz processor 
with at least 256 MB of RAM.
What are the maximum number of console redirection sessions that I can 
run on a remote system?
The DRAC 5 supports up to two simultaneous console redirection sessions.
Why do I have mouse synchronization problems?
On Linux (Red Hat or Novell) systems, there are known mouse...