Dell Ax4-5 Manual

Appendix:Troubleshooting51
Unable to add a node to 
the cluster.The new node cannot 
access the shared 
disks.
The shared disks are 
enumerated by the 
operating system 
differently on the 
cluster nodes.Ensure that the new cluster 
node can enumerate the cluster 
disks using Windows Disk 
Administration. If the disks do 
not appear in Disk 
Administration, check the 
following:
 Check all cable connections
 Check all zone configurations
 Check the LUN Settings. Use 
the Advanced with 
Minimum option
One...

52Appendix:Troubleshooting
Cluster Services does 
not operate correctly on 
a cluster running 
Windows Server 2003 
and the Internet 
Firewall enabled.The Windows 
Internet Connection 
Firewall is enabled, 
which may conflict 
with Cluster Services.Perform the following steps:
1On the Windows desktop, 
right-click 
My Computer and 
click 
Manage.
2In the Computer 
Management
 window, double-
click 
Services.
3In the Services window, 
double-click 
Cluster Services.
4In the Cluster Services 
window, click...

Appendix:Troubleshooting53
Public network clients 
cannot access the 
applications or services 
that are provided by the 
cluster.One or more nodes 
may have the Internet 
Connection Firewall 
enabled, blocking 
RPC communications 
between the nodes. Configure the Internet 
Connection Firewall to allow 
communications that are 
required by the MSCS and the 
clustered applications 
or services.
See Microsoft Knowledge Base 
article KB883398 at the 
Microsoft Support website at 
support.microsoft.com for...

54Appendix:Troubleshooting 

Appendix: Cluster Data Form55
Cluster Data Form
You can attach the following form in a convenient location near each cluster 
node or rack to record information about the cluster. Use the form when you 
call for technical support.
Table B-1.
Cluster Information Cluster Solution
Cluster name and IP 
address
Server type
Installer
Date installed
Applications
Location
Notes  
Table B-2.
Node Name Service Tag 
NumberPublic IP Address Private IP Address 

56Appendix: Cluster Data Form
Additional Networks
Table B-3.
Array Array xPE Type Array Service Tag 
Number or World Wide 
Name SeedNumber of Attached 
DAEs
1
2
3
4 

Appendix: Zoning Configuration Form57
Zoning Configuration Form
Node HBA WWPNs or 
Alias NamesStorage 
WWPNs or 
Alias NamesZone Name Zone Set for 
Configuration 
Name 

58Appendix: Zoning Configuration Form 

Index59
Index
C
cable configurations
cluster interconnect, 1 9
for client networks, 1 9
for mouse, keyboard, and 
monitor, 15
for power supplies, 1 5
cluster configurations
connecting to multiple shared 
storage systems, 3 0
connecting to one shared storage 
system, 1 1
direct-attached, 11, 20
SAN-attached, 1 2
cluster storage
requirements, 1 0
clustering
overview, 7
D
Dell | EMC CX3-40
Cabling a two-node cluster, 2 1
Dell|EMC CX3-20
Cabling a two-node cluster, 2 1
Dell|EMC CX3-80
configuring, 4 1...

60Index
mouse
cabling, 1 5
MSCS
installing and configuring, 4 6
N
Navisphere Manager
about, 4 5
hardware view, 4 5
storage view, 4 5
network adapters
cabling the private 
network, 1 8 - 1 9
cabling the public network, 1 9
O
operating system
Windows Server 2003, Enterprise 
Edition
installing,37
P
power supplies
cabling, 1 5
private network
cabling, 17, 19
hardware components, 1 9
hardware components and 
connections, 1 9
public networkcabling, 1 7
S
SAN
configuring SAN backup in your 
cluster, 3 3...