Dell Ax4-5 Manual
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Appendix:Troubleshooting51 Unable to add a node to the cluster.The new node cannot access the shared disks. The shared disks are enumerated by the operating system differently on the cluster nodes.Ensure that the new cluster node can enumerate the cluster disks using Windows Disk Administration. If the disks do not appear in Disk Administration, check the following: Check all cable connections Check all zone configurations Check the LUN Settings. Use the Advanced with Minimum option One or more nodes may have the Internet Connection Firewall enabled, blocking RPC communications between the nodes. Configure the Internet Connection Firewall to allow communications that are required by the MSCS and the clustered applications or services. See Microsoft Knowledge Base article KB883398 at the Microsoft Support website at support.microsoft.com for more information. The disks on the shared cluster storage appear unreadable or uninitialized in Windows Disk AdministrationThis situation is normal if you stopped the Cluster Service. If you are running Windows Server 2003, this situation is normal if the cluster node does not own the cluster disk.No action required. Table A-1. General Cluster Troubleshooting (continued) Problem Probable Cause Corrective Action
52Appendix:Troubleshooting Cluster Services does not operate correctly on a cluster running Windows Server 2003 and the Internet Firewall enabled.The Windows Internet Connection Firewall is enabled, which may conflict with Cluster Services.Perform the following steps: 1On the Windows desktop, right-click My Computer and click Manage. 2In the Computer Management window, double- click Services. 3In the Services window, double-click Cluster Services. 4In the Cluster Services window, click the Recovery tab. 5Click the First Failure drop- down arrow and select Restart the Service . 6Click the Second Failure drop-down arrow and select Restart the service. 7Click OK. For information on how to configure your cluster with the Windows Internet Connection Firewall enabled, see Microsoft Base (KB) articles 258469 and 883398 at the Microsoft Support website at support.microsoft.com and the Microsoft Windows Server 2003 Technet website at www.microsoft.com/technet. Table A-1. General Cluster Troubleshooting (continued) Problem Probable Cause Corrective Action
Appendix:Troubleshooting53 Public network clients cannot access the applications or services that are provided by the cluster.One or more nodes may have the Internet Connection Firewall enabled, blocking RPC communications between the nodes. Configure the Internet Connection Firewall to allow communications that are required by the MSCS and the clustered applications or services. See Microsoft Knowledge Base article KB883398 at the Microsoft Support website at support.microsoft.com for more information. Table A-1. General Cluster Troubleshooting (continued) Problem Probable Cause Corrective Action
Appendix: Cluster Data Form55 Cluster Data Form You can attach the following form in a convenient location near each cluster node or rack to record information about the cluster. Use the form when you call for technical support. Table B-1. Cluster Information Cluster Solution Cluster name and IP address Server type Installer Date installed Applications Location Notes Table B-2. Node Name Service Tag NumberPublic IP Address Private IP Address
56Appendix: Cluster Data Form Additional Networks Table B-3. Array Array xPE Type Array Service Tag Number or World Wide Name SeedNumber of Attached DAEs 1 2 3 4
Appendix: Zoning Configuration Form57 Zoning Configuration Form Node HBA WWPNs or Alias NamesStorage WWPNs or Alias NamesZone Name Zone Set for Configuration Name
Index59 Index C cable configurations cluster interconnect, 1 9 for client networks, 1 9 for mouse, keyboard, and monitor, 15 for power supplies, 1 5 cluster configurations connecting to multiple shared storage systems, 3 0 connecting to one shared storage system, 1 1 direct-attached, 11, 20 SAN-attached, 1 2 cluster storage requirements, 1 0 clustering overview, 7 D Dell | EMC CX3-40 Cabling a two-node cluster, 2 1 Dell|EMC CX3-20 Cabling a two-node cluster, 2 1 Dell|EMC CX3-80 configuring, 4 1 installing, 4 1 direct-attached clusterabout, 20 drivers installing and configuring Emulex, 38 E Emulex HBAs installing and configuring, 3 8 installing and configuring drivers, 3 8 H HBA drivers installing and configuring, 3 8 host bus adapter configuring the Fibre Channel HBA, 38 K keyboard cabling, 1 5 M monitor cabling, 1 5
60Index mouse cabling, 1 5 MSCS installing and configuring, 4 6 N Navisphere Manager about, 4 5 hardware view, 4 5 storage view, 4 5 network adapters cabling the private network, 1 8 - 1 9 cabling the public network, 1 9 O operating system Windows Server 2003, Enterprise Edition installing,37 P power supplies cabling, 1 5 private network cabling, 17, 19 hardware components, 1 9 hardware components and connections, 1 9 public networkcabling, 1 7 S SAN configuring SAN backup in your cluster, 3 3 SAN-attached cluster about, 2 5 configurations, 1 1 single initiator zoning about, 4 0 T tape library connecting to a PowerEdge cluster, 3 2 troubleshooting connecting to a cluster, 4 9 shared storage subsystem, 4 7 W warranty, 13 worldwide port name zoning, 39 Z zones implementing on a Fibre Channel switched fabric, 3 9 using worldwide port names, 3 9