Dell Alienware Aurora R2 Service Manual
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0202/ The contents herein are subject to change without notice. ©2009-2010 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the prior written permission of Dell Inc. is strictly prohibited. Trademarks used in this manual: Alienware is a registered trademark of Alienware Corporation; Dell and the DELL logo are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; Microsoft, Windows, and the Windows start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Intel and SpeedStep are registered trademarks of Intel Corporation in the U.S. and other countries. Other trademarks and trade names may be used in this manual to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Model: D0IM Type: D0IM001; D0IM002 Rev. A01 FEBRUARY 2010 Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
0303/ CONTENTS CONTENTS CHAPTER 1: BEFORE YOU BEGIN.........................................6 Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Turning Off Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Before Working Inside Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 CHAPTER 2: LEFT SIDE-PANEL ..........................................9 Removing the Left Side-Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Replacing the Left Side-Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 CHAPTER 3: TECHNICAL OVERVIEW .....................................12 Inside View of Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 System Board Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Master I/O Board Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 CHAPTER 4: SHROUDS .................................................16 Opening the PCI Shroud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Closing the PCI Shroud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Removing the Drive-Bay Shroud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Replacing the Drive-Bay Shroud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 CHAPTER 5: DRIVE(S) .................................................20 Removing the Hard Drive(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Replacing the Hard Drive(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Removing the Optical Drive(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Replacing the Optical Drive(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Removing the Media Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Replacing the Media Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 CHAPTER 6: PCI-EXPRESS CARD(S) ....................................30 Removing the PCI-Express Card(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Replacing the PCI-Express Card(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 CHAPTER 7: MEMORY MODULE(S)......................................35 Removing the Memory Module(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Replacing the Memory Module(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
0404/ CONTENTS CHAPTER 13: SYSTEM BOARD..........................................66 Removing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Replacing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 CHAPTER 14: MASTER I/O BOARD ......................................70 Removing the Master I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Replacing the Master I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 CHAPTER 15: TOP LIGHTING-BOARD....................................74 Removing the Top Lighting-Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Replacing the Top Lighting-Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 CHAPTER 16: RIGHT SIDE-PANEL(S) .....................................77 Removing the Right Side-Panel(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Replacing the Right Side-Panel(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 CHAPTER 17: ACTIVE-VENTING ASSEMBLY ..............................82 Removing the Active-Venting Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Replacing the Active-Venting Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . .87 CHAPTER 18: FRONT BEZEL ............................................88 Removing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Replacing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 CHAPTER 8: FANS.....................................................40 Removing the Hard-Drive Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Replacing the Hard-Drive Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Removing the PCI-Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Replacing the PCI-Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 CHAPTER 9: PROCESSOR LIQUID-COOLING ASSEMBLY...................46 Removing the Processor Liquid-Cooling Assembly . . . . . . . . . . . . . . . . .48 Replacing the Processor Liquid-Cooling Assembly . . . . . . . . . . . . . . . . .49 CHAPTER 10: PROCESSOR .............................................50 Removing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Replacing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 CHAPTER 11: POWER SUPPLY ..........................................55 Removing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Replacing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 CHAPTER 12: BATTERY ................................................60 Removing the Coin-Cell Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Replacing the Coin-Cell Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Removing the Theater-Lighting Batteries . . . . . . . . . . . . . . . . . . . . . . . . .64 Replacing the Theater-Lighting Batteries . . . . . . . . . . . . . . . . . . . . . . . . . .65
0505/ CONTENTS CHAPTER 19: BACK BEZEL .............................................93 Removing the Back Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Replacing the Back Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 CHAPTER 20: BLUETOOTH ASSEMBLY..................................98 Removing the Bluetooth Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Replacing the Bluetooth Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 CHAPTER 21: TOP I/O PANEL ..........................................102 Removing the Top I/O Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Replacing the Top I/O Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 CHAPTER 22: SYSTEM SETUP.........................................106 Configuring the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Clearing Forgotten Passwords and CMOS Settings . . . . . . . . . . . . . . . . .114 APPENDIX A: CONTACTING ALIENWARE ................................117
CHAPTER 1: BEFORE YOU BEGIN 0606/ This manual provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist:You have performed the steps in “Turning Off Your Computer” on page • 7 and “Before Working Inside Your Computer” on page 8.You have read the safety information that shipped with your computer.• A component can be replaced or—if purchased separately—installed by • performing the removal procedure in reverse order. CHAPTER 1: BEFORE YOU BEGIN CHAPTER 1: BEFORE YOU BEGIN
0707/ CHAPTER 1: BEFORE YOU BEGIN Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. Save and close all open files and exit all open programs.1. Click 2. Start → Shut Down. The computer turns off after the operating system shutdown process 3. finishes. Ensure that the computer is turned off. If your computer did not 4. automatically turn off when you shut down the operating system, press and hold the power button until the computer turns off. Recommended Tools The procedures in this document may require the following tools:Small flat-blade screwdriver• Phillips screwdriver• BIOS executable update program available at • support.dell.com
0808/ CHAPTER 1: BEFORE YOU BEGIN Ensure that the work surface is flat and clean.1. Turn off your computer (see “Turning Off Your Computer” on page 2. 7). CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. Disconnect all telephone or network cables from the computer.3. Disconnect your computer and all attached devices from their electrical 4. outlets. Disconnect all attached devices from your computer.5. Press and eject any installed cards from the Media Card Reader.6. Press and hold the power button to ground the system board.7. CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components. NOTE: For better access to components within your computer, lay your computer on its side. Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your own personal safety. WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned. CAUTION: To avoid damaging the computer, perform the following steps before you begin working inside the computer.
CHAPTER 2: LEFT SIDE-PANEL 0909/ CHAPTER 2: LEFT SIDE-PANEL CHAPTER 2: SIDE PANEL
010010/ CHAPTER 2: LEFT SIDE-PANEL Left Side-Panel WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: To guard against likelihood of electric shock, laceration by moving fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before removing the side panel(s). WARNING: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, etc.) removed. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell™ is not covered by your warranty.