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Dell Alienware Aurora Owners Manual

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Page 51

51CHAPTER 6: TROUBLESHOOTING 
Beep CodePossible Problem
OnePossible motherboard failure — BIOS ROM checksum failure
TwoNo RAM detected
NOTE: If you installed or replaced the memory module, ensure that the memory module is seated properly.
ThreePossible motherboard failure — Chipset error
FourRAM read/write failure
FiveReal Time Clock failure
SixVideo card or chip failure
SevenProcessor failure
Computer Problems
The computer fails the POST
The  computer  POST  (Power  On  Self  Test)  ensures  that  all...

Page 52

52CHAPTER 6: TROUBLESHOOTING 
A program is designed for an earlier version of Microsoft® Windows® 
Run the Program Compatibility Wizard:
The Program  Compatibility  Wizard  configures  a  program  so  that  it  runs  in  an environment similar to non-Windows operating system environment.
Click 1. Start → Control Panel→ Programs→ Programs and Features→ Run programs made or previous versions of Windows . 
In the welcome screen, click 2. Next.
Follow the instructions on the screen.3. 
The computer stops...

Page 53

53CHAPTER 6: TROUBLESHOOTING 
Other software problems
Back up your files immediately
Use a virus-scanning program to check the hard drive, or CDs
Save  and  close  any  open  files  or  programs  and  shut  down  your  computer through the Start menu.
Scan the computer for spyware:
If you are experiencing slow computer performance, you frequently receive pop-up  advertisements,  or  you  are  having  problems  connecting  to  the  Internet, your  computer  might  be  infected  with  spyware.  Use  an...

Page 54

54CHAPTER 6: TROUBLESHOOTING 
Hard Drive Problems
Allow the computer to cool before turning it on
A  hot  hard  drive  may  prevent  the  operating  system  from  starting.  Try  allowing the computer to return to room temperature before turning it on.
Run Check Disk
Click 1. Start → Computer.
Right-click 2. Local Disk C:.
Click 3. Properties→ Tools→ Check Now. If the User Account Control window appears, click Continue. 
Follow the instructions on the screen.4. 
Memory
Memory errors detected on start up...

Page 55

55CHAPTER 6: TROUBLESHOOTING 
Power
When you press the power button, the computer does not turn on
If the computer is connected into a surge protector or UPS, ensure that • the surge protector or UPS is securely connected to an electrical outlet, is switched on and is working correctly. 
Ensure that the electrical outlet is working properly by testing another • 
device such as a radio or lamp that is known to be working. If the electrical outlet is not working, contact an electrician or your power...

Page 56

56CHAPTER 6: TROUBLESHOOTING  

Page 57

57CHAPTER 7: SYSTEM RECOVERY 
CHAPTER 7: SYSTEM RECOVERY
CHAPTER 7: SYSTEM RECOVERYYour computer has the following system recovery options: 
Operating System Reinstallation DVD•  — Contains operating system installation media.
Dell Datasafe local•  — Your computer is pre-installed with Dell DataSafe Local Backup (see “Dell DataSafe Local Backup” on page 58).
Resource DVD•  — Contains drivers for your computer. You can also download the latest system drivers from support.dell.com. 

Page 58

58CHAPTER 7: SYSTEM RECOVERY 
Dell DataSafe Local Backup
Dell DataSafe Local Backup is a backup and recovery application that can restore your  computer  if  you  lose  data  due  to  a  virus  attack,  accidentally  delete  critical files or folders, or if the hard drive crashes.
This application allows you to:
Restore files and folders• 
Restore your hard drive to the operating state it was in when you purchased • your computer, without erasing the existing personal files and data
To schedule backups:...

Page 59

59CHAPTER 8: SPECIFICATIONS 
This chapter provides specifications of your desktop.
CHAPTER 8: SPECIFICATIONS
CHAPTER 8: SPECIFICATIONS 

Page 60

60CHAPTER 8: SPECIFICATIONS 
Computer Model
Alienware Aurora/Aurora ALX Alienware Aurora-R2
Dimensions
Height  (with top vents open)426 mm to 447 mm (16.77 inches to 17.59 inches) 
Width250 mm (9.84 inches)
Depth645 mm (25.39 inches)
Average weight  22.09 kg (48.7 lb)
NOTE: The weight of your desktop will vary depending on the configuration and the manufacturing variability.
Processor and System Chipset
Aurora/Aurora ALX
ProcessorIntel® Core™ i7
L2 cache256 KB
L3 cacheup to 12 MB
System chipsetIntel X58...
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