Dell 5100mp Specifications

Product Information Guide11
WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR 
INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, 
WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS 
EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW 
LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY 
NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES 
PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR 
CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, 
WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY...

12Product Information Guide
www.dell.com | support.dell.com
What do I do if I need warranty service? 
Before the warranty expires, please call us at the relevant number listed in the 
following table. Please also have your Dell Service Tag or order number 
available. 
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all 
other limited warranties: During the 90 days of the 90-day limited warranty and 
the first year of all other limited warranties, we will repair...

Product Information Guide13
will return the repaired or replacement products to you. We will pay to ship the 
repaired or replaced products to you if you use an address in the United States 
(excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will 
ship the product to you freight collect.
If we determine that the issue is not covered under this warranty, we will notify 
you and inform you of service alternatives that are available to you on a fee 
basis.
NOTE: Before you ship the...

14Product Information Guide
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What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the 
terms of the service agreement. Please refer to that contract for details on how 
to obtain service.
If you purchased through us a service contract with one of our third-party 
service providers, please refer to that contract for details on how to obtain 
service. 
How will you fix my product?
We use new and refurbished parts...

Product Information Guide15
Total Satisfaction Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you are satisfied 
with your purchases. That is why we offer a Total Satisfaction return policy for 
most products that you, the end-user customer, purchase directly from Dell. 
Under this policy, you may return to Dell products that you purchased directly 
from Dell for a credit or a refund of the purchase price paid, less shipping and 
handling and applicable return...

16Product Information Guide
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How to Return — To return products, e-mail or call Dell customer service to 
receive a Credit Return Authorization Number within the return policy period 
applicable to the product you want to return. You must obtain a Credit Return 
Authorization Number in order to return the product. See Contacting Dell or 
Getting Help in your customer documentation (or go to 
www.dell.com/us/en/gen/contact.htm) to find the appropriate contact 
information...

Product Information Guide17
Limited Warranty Terms for Dell-Branded Hardware 
Products (Canada Only)
Dell-branded hardware products purchased in Canada come with either a 90-
day, 1-year, 2-year, 3-year, or 4-year limited warranty depending on the product 
purchased. To determine which warranty came with your hardware product(s), 
see your packing slip or invoice. 
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—
our end-user...

18Product Information Guide
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THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR 
CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED 
WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING 
EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. 
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED 
FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, 
CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, 
WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS 
AGAINST YOU FOR...

Product Information Guide19
What do I do if I need warranty service? 
Before the warranty expires, please call us at the relevant number listed in the 
following table. Please also have your Dell Service Tag or order number 
available.
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all 
other limited warranties: During the 90 days of the 90-day limited warranty and 
the first year of all other limited warranties, we will repair any Dell-branded 
hardware...

20Product Information Guide
www.dell.com | support.dell.com
will return the repaired or replacement products to you. We will pay to ship the 
repaired or replaced products to you if you use an address in Canada. 
Otherwise, we will ship the product to you freight collect.
If we determine that the issue is not covered under this warranty, we will notify 
you and inform you of service alternatives that are available to you on a fee 
basis.
NOTE: Before you ship the product(s) to us, make sure to back up...