Dell 3008wfp Users Guide

							   
After you have completed connecting the DVI/VGA/DisplayPort cable, follow the procedure below to connect the USB cable to the computer and complete your 
monitor setup:  
l Connect the upstream USB port (cable supplied) to an appropriate USB port on your computer.   
l Connect USB peripherals to the downstream USB ports (rear or side) on the monitor. (See  rear  or  side  view for details.)   
l Plug the power cables for your computer and monitor into a nearby outlet.   
l Turn on the monitor and the computer.  
If your monitor displays an image, installation is complete. If it does not display an image, see  Solving Problems.   
l Use the cable holder on the monitor stand to organize the cables.   
Organizing Your Cables  
 
After attaching all necessary cables to your monitor and computer, (See  Connecting Your Monitor  for cable attachment,yfXVHWKHFDEOHKROGHUWRRUJDQL]HDOO 
cables as shown above.  
Attaching the Soundbar  
 
Removing the Stand  
Complete the following steps to remove the stand:  NOTE:  The Graphics are used for the purpose of illustration only. Appearance of the computer may vary.
NOTICE:  Do not use with any device other than Dell Soundbar. 
NOTE: Soundbar Power Connector  -  12V DC output is for optional Dell Soundbar only. 
1. Working from the rear of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.
2.   Slide the Soundbar to the left until it snaps into place.
Connect the Soundbar with the DC power connector.
4.   Insert the mini stereo plug from the rear of the Dell Soundbar into the computer's audio output jack.  
NOTE:  To playback audio from HDMI sources, insert the mini stereo plug into the audio OUT connector at the back of the monitor.
NOTE:   To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface.  
						

							 
Attaching the Stand  
 
 
Place the s tand  on a flat surface and  follow these steps to attach the monitor stand:  1. Remove the four screws from the stand. 
2.   Remove the stand by lifting it straight up and away from the monitor. 
1. Fit the groove on the back of the monitor to the two tabs on the upper part of the stand.  
						

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    2.   Lower the monitor so that the monitor mounting area snaps on to or locks on to the stand and tighten up the bolts as indicated.  
						

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Solving Problems    
 
   Monitor Specific Troubleshooting  
   Common Problems  
   Video Problems  
   Product Specific Problems  
   Universal Serial Bus Specific Problems  
   Troubleshooting the Dell™ Soundbar  
   Troubleshooting the Card Reader   
   
Monitor Specific Troubleshooting  
Self - Test Feature Check  
Your monitor provides a self - test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly 
connected but the monitor screen remains dark, run the monitor self - test by performing the following steps:   
1. Turn off both your computer and the monitor.   
2. Unplug the video cable from the back of the computer. To ensure proper Self - Test operation, remove both Digital (white connector) and the Analog (blue 
connector) cables from the back of computer.   
3. Turn on the monitor. 
   
4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.   
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.   
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning 
properly.  
Common Problems  
The following table contains general information about common monitor problems you might encounter and the possible solutions.   CAUTION:  Before you begin any of the procedures in this section, follow the  Safety Instructions .
The floating dialog box should appear on - screen (against a black background) if the monitor cannot sense a video signal and is working correctly. 
While in self - test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll 
through the screen. 
  or   
NOTE:  Self test feature check is not available for S - Video, Composite, and Component video modes.
Common Symptoms   What You 
Experience   Possible Solutions  
No Video/ Power LED off No picture l Ensure that the video cable connecting the monitor and the computer is properly connected and secure.  
l Verify that the power outlet is functioning properly using any other electrical equipment.  
l Ensure that the power button depressed fully.   
No Video/ Power LED on No picture or no 
brightness l Increase brightness & contrast controls via OSD.  
l Perform monitor self - test feature check.  
l Check for bent or broken pins in the video cable connector.   
l Ensure that the correct input source is selected via the Input Source Select button.    
l Run the built - in diagnostics.    
Poor Focus Picture is fuzzy, 
blurry, or ghosting l Perform Auto Adjust via OSD.  
l Adjust the Phase and Pixel Clock controls via OSD.  
l Eliminate video extension cables.  
l Reset the monitor to Factory Settings.  
l Change the video resolution to the correct aspect ration (16:10).  
Shaky/Jittery Video Wavy picture or 
fine movement l Perform Auto Adjust via OSD.  
l Adjust the Phase and Pixel Clock controls via OSD.  
l Reset the monitor to Factory Settings.  
l Check environmental factors.  
l Relocate the monitor and test in another room.   
Missing Pixels LCD screen has  l Cycle power on - off.    
						

							Video Problems  
Product Specific Problems  spots l Pixel that is permanently off is a natural defect that can occur in LCD technology.   
Stuck - on Pixels LCD screen has 
bright spots l Cycle power on - off.  
l Pixel that is permanently off is a natural defect that can occur in LCD technology.   
Brightness Problems Picture too dim or 
too bright l Reset the monitor to Factory Settings.  
l Auto Adjust via OSD.  
l Adjust brightness & contrast controls via OSD.   
Geometric Distortion Screen not 
centered correctly l Reset the monitor to Factory Settings.  
l Auto Adjust via OSD.  
l Adjust brightness & contrast controls via OSD.  
NOTE:  When using DVI - D, the positioning adjustments are not available.   
Horizontal/Vertical Lines Screen has one or 
more lines l Reset the monitor to Factory Settings.  
l Perform Auto Adjust via OSD.   
l Adjust Phase and Pixel Clock controls via OSD.  
l Perform monitor self - test feature check and determine if these lines are also in self - test mode.  
l Check for bent or broken pins in the video cable connector.   
NOTE:  When using DVI - D, the Pixel Clock and Phase adjustments are not available.   
Synchronization Problems Screen is 
scrambled or 
appears torn l Reset the monitor to Factory Settings.  
l Perform Auto Adjust via OSD.  
l Adjust Phase and Pixel Clock controls via OSD.  
l Perform monitor self - test feature check to determine if scrambled screen appears in self - test mode.  
l Check for bent or broken pins in the video cable connector.  
l Restart the computer in the  safe mode .   
Safety Related Issues Visible signs of 
smoke or sparks l Do not perform any troubleshooting steps.  
l Contact Dell immediately.   
Intermittent Problems Monitor 
malfunctions on & 
off l Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.  
l Reset the monitor to Factory Settings.  
l Perform monitor self - test feature check to determine if the intermittent problem occurs in self - test mode.   
Missing Color Picture missing 
color l Perform monitor self - test feature check.  
l Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.  
l Check for bent or broken pins in the video cable connector..  
Wrong Color Image is displayed 
with the wrong 
colors. l Change the Color Setting Mode to Graphics or Video using the OSD.   
l Try different Color Preset Settings in Color Settings OSD.   
l Adjust R/G/B value in Color Settings OSD if the Color Management is turned off.  
l Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.  
Image retention  from a 
static image left on the 
monitor for a long period 
of time Faint shadow from 
the static image 
displayed appears 
on the screen l Use the Power Management feature to turn off the monitor at all times when not in use (for more 
information, see  Power Management Modes ).   
l In OSD Menu, under OTHER SETTINGS, select  Enable LCD Conditioning.  Using this option may take 
several hours before the image is eliminated.   
l Alternatively, use a dynamically changing screensaver.   
Common Symptoms   What You Experience   Possible Solutions  
No Video No signal indicator is displayed   l Check Video Input Selection.
Composite: Yellow colored RCA jack.   
S - Video: Typically a round 4 pin jack.   
Component: Red, Blue, Green colored RCA jacks.   
 
Low Quality DVD 
playback   Picture not crisp and some color distortion   l Check DVD connection and use the best available video cable.
Composite gives good picture.   
S - Video gives better picture.   
Component gives the best picture.   
Blinking Video Video is blinking or discontinuous l Check DVD connection and use the best available video cable.  
Composite gives good picture.   
S - Video gives better picture.   
Component gives the best picture.   
l Check if DVD player is HDCP compliant.  
Some non - compliant players may exhibit blinking video and others will display 
a raster screen (image larger or smaller than the screen).   
NOTE:  When choosing S - Video, Composite or Component video, Auto Adjust function is not available. 
Common Symptoms   What You Experience   Possible Solutions  
Screen image is too small Image is centered on screen, but does not 
fill entire viewing area l Check the Scaling Ratio setting in Image Setting OSD  
l Reset the monitor to Factory Settings.    
						

							Universal Serial Bus (USB) Specific Problems  
   
 Cannot adjust the monitor 
with the buttons on the 
front panel OSD does not appear on the screen l Turn off the monitor, unplug the power cord, plug back, and then turn on the 
monitor.   
The monitor will not go 
into power saving mode. No picture, the LED light is blue. When 
press  “ + ” ,  “ - ”   or  “ Menu ”   key, the message  “  
No S - Video input signal  ” ,  “   No Composite 
input signal  ”    or  “   No Component input 
signal  ”   appears l Move mouse or hit any key on the keyboard or activate the video player, then 
access the OSD to set  Audio to  state.   
No Input Signal when user 
controls are pressed No picture, the LED light is blue. When 
press  + ,  -  or  Menu  key, the message No S -
Video input signal, No Composite input 
signal, or No Component input signal  
appears   l Check the signal source. Ensure the Computer is not in the power saving mode 
by moving the mouse or pressing any key on the keyboard.   
l Check to make sure Video Source to S - Video, Composite or Component is 
powered and playing video media.   
l Check whether the signal cable is plugged in properly.  Re - plug the signal cable 
if necessary.   
l Reset the computer or video player.   
The picture does not fill 
the entire screen. The picture cannot fill the height or width of 
the screen l Due to different video formats (aspect ratio) of DVDs, the monitor may display in 
full screen.   
NOTE:  When choosing DVI - D mode, the  Auto Adjust   function is not available.   
Common 
Symptoms What You Experience   Possible Solutions  
USB 
interface is 
not 
working USB peripherals are not working l Check that your monitor is turned ON.   
l Reconnect the upstream cable to your computer.   
l Reconnect the USB peripherals (downstream connectoryf   
l Switch off and then turn on the monitor again.   
l Reboot the computer.   
l Some USB devices like external portable HDD require higher electric 
current; connect the device directly to the computer system.   
High 
Speed USB 
2.0 
interface is 
slow. High Speed USB 2.0 peripherals working 
slowly or not working at all l Check that your computer is USB 2.0 - capable.   
l Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the 
correct USB port is used.    
l Reconnect the upstream cable to your computer.   
l Reconnect the USB peripherals (downstream connectoryf   
l Reboot the computer.   
Common Symptoms   What You Experience   Possible Solutions  
No Sound No power to Soundbar  -  the 
power indicator is off   
(built - in DC power supply. i.e. 
3008WFP) l Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if 
the power indicator (green LED) on the front of the Soundbar is illuminated.   
l Ensure that the power cable from the Soundbar is plugged into the monitor.   
l Ensure that the monitor has power.   
l If the monitor has no power, see  Monitor Specific Troubleshooting  for monitor common 
problem.   
No Sound Soundbar has power  -  power 
indicator is on l Plug the audio line - in cable into the computers audio out jack.   
l Set all volume controls to their maximum and ensure that the mute option is not 
enabled.   
l Play some audio content on the computer (example, audio CD, or MP3).   
l Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.   
l Clean and reseat the audio line - in plug.   
l Test the Soundbar using another audio source (For example: portable CD player, MP3 
player).   
Distorted Sound Computers sound card is used 
as the audio source l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the sound card. 
l Set all Windows volume controls to their midpoints.   
l Decrease the volume of the audio application.   
l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume 
setting.   
l Clean and reseat the audio line - in plug.   
l Troubleshoot the computers sound card.   
l Test the Soundbar using another audio source (For example: portable CD player, MP3 
player).   
l Avoid using an audio cable extension or audio jack converter.   
Distorted Sound Other audio source is used l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the audio 
source.   
l Decrease the volume of the audio source.   
l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume 
setting.   
l Clean and reseat the audio line - in plug.   
Unbalanced Sound Output Sound from only one side of 
Soundbar l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the sound card 
or audio source.   
l Set all Windows audio balance controls (L - R) to their midpoints.   
l Clean and reseat the audio line - in plug.     
						

							 
Back to Contents Page   l Troubleshoot the computers sound card.   
l Test the Soundbar using another audio source (For example: portable CD player, MP3 
player).   
Low Volume Volume is too low l Clear any obstructions between the Soundbar and the user.   
l Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume 
setting.   
l Set all Windows volume controls to their maximum.   
l Increase the volume of the audio application.   
l Test the Soundbar using another audio source (For example: portable CD player, MP3 
player).   
NOTICE:  Do not remove the media while the Card reader is reading or writing to the media. Doing so may cause loss of data or 
malfunction in the media.
 
Common Symptoms   What You Experience   Possible Solutions  
Drive letter is not assigned  
(Microsoft Windows XP ™
 only)  Conflict with network drive letter A. Right - click  My Computer  on the desktop, and then click  Manage . Under 
Computer Management , click  Disk Management .   
B. In the list of drives in the right panel, right - click  Removable Device  and then 
click  Change Drive   Letter and Paths.    
C. Click  Change , and in the drop - down box, specify a drive letter for the 
Removable Device , choose one that is not assigned to a mapped network 
drive.   
D. Click  OK , and then click  OK  again.   
Drive letter is assigned, but 
the media is not accessible   
 
  The media needs reformatting l Right - click the drive in Explorer and choose Format from the resulting menu.   
NOTICE:  Formatting the media erases the contents.   
l Test the card reader using another media or test the media on another card 
reader to ensure the media is not defective.   
The media is removed during 
writing or erasing.  Computer prompts this error 
message during erasing.
Error copying file or folder  
OR  
Cannot write folder (folder name) or 
file (file name), during writing, or, 
Cannot remove folder (folder name) 
or file (file name)   l Reinsert the media and write or erase again.   
l While erasing, you cannot write or erase in the same folder or file name.   
l The media may be corrupted, format the media and try again.   
NOTICE:  Formatting the media erases the contents.  
The media is removed while 
the LED is still blinking 
although the write/delete 
status window has 
disappeared.  
 
  Although the write/delete status 
window disappears, the 
writing/deleting action on the media 
may not have been completed if the 
LED is blinking. l Reinsert the media and write or erase again.   
l The media may be corrupted, format the media and try again.   
NOTICE:  Formatting the media erases the contents.  
Cannot format or write on the 
media.  Write - protect switch is enabled Verify that the write - protect switch of the media is unlocked.