Dell 2707wfp Users Guide

							 
Soundbar Attachment to the Monitor  
 
   
Back to Contents Page  1. Attach mechanism 
2.   Headphone connectors 
Power indicator 
4.   Power/Volume control
NOTE: Soundbar Power Connector  -  12V DC output is for optional Dell Soundbar only. 
NOTICE:  Do not use with any device other than Dell Soundbar.
1. Working from the rear of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.
2.   Slide the Soundbar to the left until it snaps into place.
Connect the  S oundbar with the DC power connector.
4.   Insert the mini stereo plug from the rear of the Soundbar into the computers audio output jack.  
						

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Solving Problems    
Dell 2707WFP Flat Panel Monitor Users Guide   
   Monitor Specific Troubleshooting  
   Common Problems  
   Video Problems  
   Product Specific Problems  
   Universal Serial Bus (USB) Specific Problems  
   Dell Soundbar (Optional) Troubleshooting  
   Card Reader Troubleshooting  
   
   
   
Monitor Specific Troubleshooting  
Self - Test Feature Check  
Your monitor provides a self - test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected 
but the monitor screen remains dark, run the monitor self - test by performing the following steps:   
1. Turn off both your computer and the monitor.   
2. Unplug the video cable from the back of the computer. To ensure proper Self - Test operation, remove both Digital (white connector) and the Analog (blue 
connector) cables from the back of computer.   
3. Turn on the monitor. 
   
4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.   
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.   
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system, because your monitor is functioning 
properly.   
   
Common Problems  
The following table contains general information about common monitor problems you might encounter.   CAUTION:  Before you begin any of the procedures in this section, follow the  Safety Instructions .  
The floating dialog box should appear on - screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in 
self - test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the 
screen. 
  or   
NOTE:   Self test feature check is not available for S - Video, Composite, and Component video modes.
COMMON 
SYMPTOMS   WHAT YOU 
EXPERIENCE   POSSIBLE SOLUTIONS    
						

							No Video/ Power 
LED off No picture l Check connection integrity at both ends of the video cable   
l Electric outlet verification   
l Ensure power button is depressed fully   
No Video/ Power 
LED on No picture or no 
brightness l Increase brightness and contrast controls via OSD    
l Perform monitor self - test feature check    
l Check for bent or broken pins    
Poor Focus Picture is fuzzy, 
blurry or ghosting l Auto Adjust via OSD  
l Adjust Phase and Pixel Clock controls via OSD    
l Eliminate video extension cables    
l Perform monitor reset    
l Lower video resolution or increase font size    
Shaky/Jittery Video Wavy picture or 
fine movement l Auto Adjust via OSD  
l Adjust Phase and Pixel Clock controls via OSD    
l Perform monitor reset    
l Check environmental factors    
l Relocate and test in another room    
Missing Pixels LCD screen has 
spots l Cycle power on - off    
l These are pixels that are permanently off and is a natural defect that occurs in LCD technology    
Stuck - on Pixels LCD screen has 
bright spots l Cycle power on - off    
l These are pixels that are permanently on and is a natural defect that occurs in LCD technology    
Brightness Problems Picture too dim or 
too bright l Perform monitor reset on Factory Reset    
l Auto Adjust via OSD    
l Adjust brightness and contrast controls via OSD    
Geometric Distortion Screen not 
centered correctly l Perform monitor reset on Display Reset    
l Auto Adjust via OSD    
l Adjust brightness and contrast controls via OSD    
l Ensure monitor is in proper video mode    
NOTE:  When using 2: DVI - D, the positioning adjustments are not available.    
Horizontal/Vertical 
Lines Screen has one or 
more lines l Perform monitor reset on Display Reset    
l Auto Adjust via OSD    
l Adjust Phase and Pixel Clock controls via OSD    
l Perform monitor self - test feature check and determine if these lines are also in self - test mode    
l Check for bent or broken pins    
NOTE:  When using 2: DVI - D, the Pixel Clock and Phase adjustments are not available.    
Sync Problems Screen is 
scrambled or 
appears torn l Perform monitor reset on Display Reset    
l Auto Adjust via OSD  
l Adjust Phase and Pixel Clock controls via OSD    
l Perform monitor self - test feature check to determine if scrambled screen appears in self - test mode    
l Check for bent or broken pins    
l Boot up in the safe mode    
LCD Scratched Screen has 
scratches or 
smudges l Turn monitor off and clean the screen   
l For cleaning instruction, see   Caring for Your Monitor .   
Safety Related Issues Visible signs of 
smoke or sparks l Do not perform any troubleshooting steps   
l Monitor needs to be replaced   
Intermittent Problems Monitor 
malfunctions on & 
off l Ensure monitor is in proper video mode    
l Ensure video cable connection to computer and to the flat panel is secure    
l Perform monitor reset on Factory Reset    
l Perform monitor self - test feature check to determine if the intermittent problem occurs in self - test mode    
Missing Color Picture missing 
color l Perform monitor self - test feature check    
l Check connection integrity at both end of the video cable    
l Check for bent or broken pins      
						

							   
Video Problems  
   
Product Specific Problems  Wrong Color Picture color not 
good l Change the color to PC Custom Color or MAC Custom Color    
l Adjust R/G/B value of PC Custom Color or MAC Custom Color    
l Change the Color Format to PC RGB or YPbPr (for Video/DVI - HD inputs)   
Image retention  from 
a static image left on 
the monitor for a long 
period of time Faint shadow from 
the static image 
displayed appears 
on the screen l Use the Power Management feature to turn off the monitor at all times when not in use    
l Alternatively, use a dynamically changing screen saver    
COMMON 
SYMPTOMS   WHAT YOU EXPERIENCE   POSSIBLE SOLUTIONS  
No Video No signal indicator is displayed   l Check Video Input Selection  
Composite: Yellow colored RCA jack    
S - Video: Typically a round 4 pin jack    
Component: Red, Blue, Green colored RCA jacks     
 
Low Quality DVD 
playback   Picture not crisp and some color 
distortion   l Check DVD connection  
Composite gives good picture    
S - Video gives better picture    
Component: Red, Blue, Green colored RCA jacks    
Blinking Video Video is blinking or discontinuous l Check DVD connection 
Composite gives good picture   
S - Video gives better picture   
Component: Red, Blue, Green colored RCA jacks      
l Check if DVD player is HDCP compliant. 
Some non - compliant players may exhibit blinking video and others will display a 
raster scree   
NOTE:  When choosing S - Video, Composite or Component video,  Auto Adjust  function is not available. 
SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
Screen image is too small Image is centered on screen, but does not fill entire 
viewing area l Perform monitor reset on Factory Reset    
Cannot adjust the monitor with the 
buttons on the front panel OSD does not appear on the screen l Turn the monitor off and unplug the power 
cord and then plug back and power on    
The monitor will not go into 
power saving mode. No picture, the LED light is green. When press  “ + ” ,  “ -
”   or  “ Menu ”   key, the message  “   No S - Video input 
signal  ” ,  “   No Composite input signal  ”    or  “   No 
Component input signal  ”   will appear. l Move mouse or hit any key on the keyboard 
on the computer or  activate video player, 
 then access the OSD to set  Audio to  “   off  ”  
state.    
No Input Signal when user 
controls pressed No picture, the LED light is green. When press  “ + ” ,  “ -
”   or  “ Menu ”   key, the message  “   No S - Video input 
signal  ” ,  “   No Composite input signal  ”   or  “   No 
Component input signal  ”   will appear.  l Check the signal source. Make sure the 
computer is not in power saving by moving 
mouse or pressing any key on the keyboard.    
l Check to make sure Video Source to S -
Video, Composite or Component is powered 
and playing video media.    
l Check whether the signal cable is plugged in 
and seated properly.  Re - plug the signal cable 
if necessary.    
l Re - boot the computer or video player.      
						

							   
   
Universal Serial Bus (USB) Specific Problems  
   
Dell Soundbar (Optional) Troubleshooting  The monitor will not fill the entire 
screen. The picture can ’ t fill the height or width of the screen. l Due to the non - standard formats of DVDs, 
the monitor may not show the full screen 
pictures.   
NOTE:  When choosing DVI - D mode,   Auto Adjust    function  is not available.    
SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
USB interface is not working USB peripherals are not working l Check that your monitor is powered ON.    
l Reconnect the upstream cable to your computer.    
l Reconnect the USB peripherals (downstream connectoryf     
l Switch off and then turn on the monitor again.    
l Reboot the computer.    
High Speed USB 2.0 interface is 
slow. High Speed USB 2.0 peripherals working slowly or 
not at all. l Check that your computer is USB 2.0 capable.    
l Verify USB 2.0 source on your computer.    
l Reconnect the upstream cable to your computer.    
l Reconnect the USB peripherals (downstream connectoryf     
l Reboot the computer.    
COMMON 
SYMPTOMS   WHAT YOU EXPERIENCE   POSSIBLE SOLUTIONS  
No Sound No power to Soundbar  -  the 
power indicator is off.   
(built - in DC power supply. i.e. 
2707WFP) l Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the 
power indicator (green LED) on the front of the Soundbar is illuminated.   
l Confirm that the power cable from the Soundbar is plugged into the monitor.   
l Confirm that the monitor has power.   
l If the monitor has no power, see  Monitor Specific Troubleshooting  for monitor common 
problem.   
No Sound Soundbar has power  -  power 
indicator is on. l Plug the audio line - in cable into the computers audio out jack.   
l Set all Windows volume controls to their maximum.   
l Play some audio content on the computer (i.e. audio CD, or MP3).   
l Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.   
l Clean and reseat the audio line - in plug.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Distorted Sound Computers sound card is used as 
the audio source. l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the sound card.   
l Set all Windows volume controls to their midpoints.   
l Decrease the volume of the audio application.   
l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume setting.   
l Clean and reseat the audio line - in plug.   
l Troubleshoot the computers sound card.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Distorted Sound Other audio source is used. l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the audio source.   
l Decrease the volume of the audio source.   
l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume setting.   
l Clean and reseat the audio line - in plug.   
Unbalanced Sound 
Output Sound from only one side of 
Soundbar. l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the sound card or audio 
source.     
						

							Card Reader Troubleshooting    
   
   
Back to Contents Page   l Set all Windows audio balance controls (L - R) to their midpoints.   
l Clean and reseat the audio line - in plug.   
l Troubleshoot the computers sound card.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Low Volume Volume is too low. l Clear any obstructions between the Soundbar and the user.   
l Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.   
l Set all Windows volume controls to their maximum.   
l Increase the volume of the audio application.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
NOTICE:   Do not remove the device while reading or writing media. Doing so may cause loss of data or malfunction in the media.
 
Problem   Cause   Solution  
 
Drive letter is not assigned.  
(Windows XP only)   Conflict with network drive letter.  
A. Right - click  My Computer  on the desktop, and 
then click  Manage . Under  Computer 
Management , click  Desk Management .  
 
B. In the list of drives in the right panel, right - click 
Removable Device  and then click  Change Drive  
Letter and Paths.  
 
C. Click  Change , and in the drop - down box, 
specify a drive letter for the  Removable Device , 
choosing one that is not assigned to the mapped 
network drives.  
 
D. Click  OK , and then click  OK  again.  
 
Drive letter is assigned, but the media 
is not accessible   
 
  The media needs reformatting.   Right - click the drive in Explorer and choose  Format  
from the resulting menu.
The media has been ejected during 
writing or erasing.    
Displays the error message, Error copying file or folder.  
 
Displays the error message, Cannot write folder (folder name) or 
file (file name), during writing, or, Cannot remove folder (folder 
name) or file(file name),. While erasing, you cannot write or erase 
in the same folder or file name.  
 
  Reinsert the media and write or erase again.  
Format the media for writing or erasing the same 
folder or file name.  
   
 
Despite the disappearance of the 
pop - up window, the media has been 
ejected while the LED was blinking.   
 
  Although the pop - up window disappears during writing, if you eject 
your media while the LED is still blinking, then you cannot complete 
your action on the media.   Format the media for writing or erasing the same 
folder or file name.  
Cannot format or write on the media.   Write protect switch is enabled.    
Verify that the write -  protect switch of the media is 
unlocked.  
   
						

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Using Your Adjustable Monitor Stand   
Dell™ 2707WFP Flat Panel Monitor User's Guide  
   Organizing Your Cables  
   Using the Tilt, Swivel and Vertical Extension  
   
Organizing Your Cables  
   
      
1. Hold the cable cover firmly and press it slightly against the stand. Slide the cable cover upward to remove it from the stand.  
2. Route the cables through the hole at the bottom of the stand and connect them to their respective connectors. Arrange the cables with the cable clips on 
the stand.  
3. Reattach the cable cover by positioning and sliding it to its original position.  
   
   
After attaching all necessary cables to your monitor and computer, (See  Connecting Your Monitor  for cable attachment, use the cable management hole 
to neatly organize all cables as shown above.    
						

							Using the Tilt, Swivel and Vertical Extension  
 
Tilt/Swivel  
With the built - in pedestal, you can tilt and/or swivel the monitor for the most comfortable viewing angle.  
 
 
Vertical Extension  
Stand extends vertically up to 90 mm.  
 
                   
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