Dell 2330dn User Guide

Troubleshooting Your Printer
Frequently  Asked  Questions (FAQ): Dell 2330d/2330dn  Laser
Printer  Issues and  SolutionsPaper  Problems
Setup  ProblemsPrinting  Problems
Error  MessagesPrint Quality Problems
General Guidelines  for Selecting  or Loading  Print MediaFrequently  Asked  Questions (FAQ): Mac OS® Features,
Issues, and  Solutions
Avoiding Jams and  MisfeedsCalling for Service
Clearing Paper  Jams 
Frequently Asked Questions (FAQ): Dell 2330d/2330dn Laser
Printer Issues and Solutions
How  do I...

See Loading  the 250-Sheet and  550-Sheet Paper  Trays .
How  do I install the Dell  2330d/2330dn Laser Printer driver  through network for  Windows?
See Setting  up  for Network  Printing
.
How  do I reset the imaging  drum counter? To reset the counter,  see the instruction sheet that  shipped with the new imaging  drum kit. For  more  information,
see Replacing  the Imaging Drum
.
How  do I reset factory defaults? See General Settings Mode
.
How  do I find  the printer IP  and MAC  address? See...

In Windows XP,  click  Start® My  Computer.
In Windows 2000 ,  double -click  My  Computer  from  your  desktop.
3 .  Double -click  the CD-ROM drive  icon, and  then  double -click  setup.exe .
4 .  When  the printer software installation screen appears,  click   Personal Installation or Network Installation .
5 .  Follow the instructions on your  screen to  complete  the installation.
Determine if the printer  software is  installed.
In Windows Vista:
1.  Click  
® Programs .
2 .  Click
  Dell...

1.  In Windows Vista :
a .  Click  
® Control  Panel.
b .  Click   Hardware  and Sound .
c .  Click   Printers .
In Windows XP ,  click  Start®
 Control

 Panel®
 Printers

 and Other  Hardware®
 Printers

 and Faxes.
In Windows 2000 ,  click  Start®
 Settings ® Printers.
2 .  Check

 for multiple objects  for your  printer.
3 .  Print a  job to  each  of these print  objects  to  see which printer is active.
4 .  Set  that  print  object  as the default printer:
a.  Right-click  the  Dell  2330d/2330dn...

Error Messages
Close Door
The  printer front cover is open. Close  the front door  of the printer.
Install Tray  or Cancel Print Job
The  printer is requesting that  a  specified device be installed  so it  can  print  a  job.  Insert the specified tray  or press  the Cancel
button 
 to  cancel the print  job.
Load  With 
Load the specified paper into the designated source to  clear  the message  or press  the  Cancel button  to  cancel the print  job.
Load  With 
Load the specified paper into the...

Load the specified paper in the multipurpose feeder.
To ignore the request and  print  on paper already installed  in one  of the input sources,  press  the Back button .  The
current job may not print  correctly.
If  the printer finds a  tray  of the correct type and  size,  it  feeds  paper from  that  tray. If  the printer cannot find a  tray
with the correct paper type and  size,  it  prints on whatever paper is loaded in the default input source.
To cancel the print  job,  press  the Cancel  button...

If  the toner cartridge is not installed, install it.
If  the toner cartridge is installed, remove it  and  install a  new toner cartridge.
31  Defective Toner Cartridge
Remove and  install a  new toner cartridge.
32  Unsupported Toner Cartridge
Remove the specified toner cartridge,  and  then  install a  supported one.
34  Short Paper
Ensure  that  the paper you loaded is large  enough.
Check for a  paper jam.
To clear  the message  and  continue printing, press  the Back button .  The  remaining pages...

deleting  unnecessary  fonts  or macros.
37  Insufficient Defrag Memory
To clear  the message, press  the Back button .  The  current job may not print  correctly.
To cancel the print  job,  press  the Cancel  button .
To prevent  this error in the future install additional memory.
38  Memory Full
To clear  the message  and  continue printing, press  the  Back button .  The  remainder of the print  job may not print
correctly.
To cancel the print  job,  press  the Cancel  button .
To prevent  this error...

The  printer discards  any data received through the parallel  port.
To ignore the message  and  continue printing, press  the Back button .  The  current job may not print  correctly.
To cancel the print  job,  press  the Cancel  button .
Ensure  that  the Parallel Buffer menu  item is not set  to  Disabled. For  more  information  see  Parallel Buffer.
56  Standard USB Port Disabled
The  printer discards  any data received through the USB  port.
To ignore the message  and  continue printing, press  the...

To cancel the print  job,  press  the Cancel button .
84  Imaging Drum Life Warning/PC Unit Life Warning
NOTE: You receive  the imaging  drum life warning  only  if you have  the Toner Alarm set  to  On.
To ignore the message  and  continue printing, press  the  Back button .  The  current job may not print  correctly.
To cancel the print  job,  press  the Cancel  button .
Print a  Printer  Settings configuration sheet to  determine  the imaging  drum level.  For  more  information, see  Menu
Settings...