Dell 2330d User Guide

							6.  Turn the printer back  on.
7 .  Send the print  job to  the printer again.
General Guidelines for Selecting or Loading Print Media
Attempting  to  print  on damp,  curled,  wrinkled,  or torn paper can  cause paper jams  and  poor  print  quality.
Use  only  high-quality,  copier-grade paper for the best print  quality.
Avoid  paper with embossed lettering, perforations,  or a  texture that  is too  smooth or rough. Paper  jams  may occur.
Store paper in its  packaging  until you are ready  to  use it.  Place  cartons on pallets or shelves,  not on the floor.
Do not place  heavy  objects  on top of the media,  whether  or not it  is packaged.
Keep  paper away  from  moisture  or other conditions  that  can  cause it  to  wrinkle  or curl.
Store unused paper at temperatures  ranging between  15°C  and  30°C  (59°F  and  86°F). The  relative  humidity should be
between  10%  and  70%.
During  storage, you should use moisture -proof  wrap, such as a  plastic container  or bag, to  prevent  dust  and  moisture
from  contaminating the paper.
Avoiding Jams and Misfeeds
You  can  avoid  most jams  and  misfeeds by following these guidelines:
Use  paper that  follows the printers media guidelines. For  more  information, see  Loading  Paper.
Make sure  that  the paper is properly  loaded in the input tray.
Do not overload the input tray.
Do not remove paper from  the input tray  while  printing.
Flex, fan, and  straighten  the paper before loading.
Do not use creased, damp,  or curled paper.
Orient  the paper according to  the instructions for the printer.
Clearing Paper Jams
 
						

							It is recommended that  you clear  the entire  paper path  when  a  paper jam  occurs.
Paper jam in the paper path
1.  Pull the paper firmly to  remove it.  If  you cannot reach  the paper because  it  is too  far into the printer, open the front
cover of the printer by pressing the button on the right  side  of the printer and  lowering  the cover.
2 .  Press  the button on the toner cartridge assembly, and  then  pull the toner cartridge up  and  out using  the handle.
3 .  Pull the paper out.
4 .  Reinstall  the toner cartridge by aligning  the white rollers on the toner cartridge with the white arrows on the tracks of
the imaging  drum and  pushing  the toner cartridge in as far as it  will go.  The  cartridge clicks into place  when  correctly
installed.
5 .  Close  the front cover.
NOTE: Turn  the printer off before checking the printer.
CAUTION: To  reduce the risk  of  injury when clearing  paper jams allow  the surface to cool before touching.
 
						

							Paper jam not visible
Near the multipurpose feeder1.  Open the multipurpose feeder  door.
2 .  Firmly  grasp the paper, and  gently  pull it  from  the printer.
3 .  Close  the multipurpose feeder  door.
Near the paper input tray 1.  Remove the paper input tray.
2 .  Firmly  grasp the paper, and  gently  pull it  from  the printer.
3 .  Replace the paper input tray.
 
						

							Near the output bin  extender1.  Press  the door  release  button on the right  side  of the printer to  open the front cover.
2 .  Firmly  grasp the paper, and  gently  pull it  from  the printer.
3 .  Close  the front cover.
Near the rear exit 1.  Open the rear exit  door.
2 .  Firmly  grasp the paper, and  gently  pull it  from  the printer.
3 .  Close  the rear exit  door.
Turn the printer back  on and  send your  print  job to  the printer again.
 
						

							Paper Problems
Make sure  you loaded the paper correctly.
For  more  information, see Loading  Paper.
Use only  paper recommended for your  printer.
For  more  information, see Print Media  Guidelines.
Load a smaller  amount of paper when printing multiple pages.
For  more  information, see Print Media  Guidelines.
Make sure  the paper is  not  wrinkled, torn,  or damaged.
Check for a paper jam.
For  more  information, see Clearing Paper  Jams.
Printing Problems
Check the toner  level,  and  install a new toner  cartridge if necessary.
For  more  information, see Replacing  the Toner Cartridge.
Free  up memory resources on  your  computer when print  speed  is  slow
Close  all applications  not in use.
Try minimizing the number and  size of graphics and  images  in your  document.
Consider purchasing more  Random Access  Memory (RAM) for your  computer.
Remove fonts  that  you rarely use from  your  system.
Uninstall  the printer software,  and  then  reinstall it.
Select a  lower print  quality from  the Printing  Preferences dialog  box.
Make sure  you loaded the paper correctly.
For  more  information, see  Loading  Paper.
Print Quality Problems
Use  the following information  to  find solutions for printing problems you encounter. If  you cannot fix the problem, contact  Dell
at support.dell.com
.  You  may have  a  printer part that  requires  cleaning or replacement by a  service  technician.
 
						

							Print is  too light.
The  Toner Darkness1 setting  is too  light.
You  are using  paper that  does  not meet the printer specifications.
The  toner cartridge is low  on toner.
The  toner cartridge is defective.
Try the following:
Select a  different Toner Darkness1 setting  before sending the job to  print.
Load paper from  a  new package.
Avoid  textured  paper with rough  finishes.
Ensure  that  the paper you load  in the trays is not damp.
Replace the toner cartridge.
Print is  too dark, or the background  is  gray.
The  Toner Darkness1 setting  is too  dark.
The  toner cartridge is worn or defective.
Try the following:
Select a  different Toner Darkness1 setting.
Replace the toner cartridge.
White lines appear on  the page.
The  printhead lens  is dirty.
The  toner cartridge is defective.
The  fuser2 is defective.
Try the following:
Clean the printhead lens.
Replace the toner cartridge.
Replace the fuser2.
Streaked horizontal  lines appear on  the page.
The  toner cartridge may be defective, empty, or worn.
The  fuser2 may be worn or defective.
 
						

							Try the following:
Replace the toner cartridge.
Replace the fuser2.
Streaked vertical lines appear on  the page.
Toner is smeared  before fusing to  the paper.
The  toner cartridge is defective.
Try the following:
If  the paper is stiff,  try feeding  from  another tray  or the multipurpose feeder.
Replace the toner cartridge.
The page contains print  irregularities.
Paper  has  absorbed moisture  due  to  high humidity.
You  are using  paper that  does  not meet the printer specifications.
The  fuser2 is worn or defective.
Try the following:
Load paper from  a  fresh  package into the paper tray.
Avoid  textured  paper with rough  finishes.
Ensure  that  the Paper  Type  setting  matches the paper loaded in the tray.
Replace the fuser2.
The transparency  print  quality  is  poor.  (Print has inappropriate  light  or dark spots,  toner  is  smeared, or
horizontal  or vertical light  bands appear.)
You  are using  transparencies that  do not meet the printer specifications.
The  Paper  Type  setting  is set  to  something  other than  Transparency.
Try the following:
Use  only  transparencies recommended by Dell.
Ensure  that  the Paper  Type  setting  is Transparency.
Toner  specks appear on  the page.
The  toner cartridge is defective.
The  fuser2 is worn or defective.
 
						

							Toner is in the paper path.
Try the following:
Replace the toner cartridge.
Replace the fuser2.
Call  for service.
Toner  rubs off the paper easily when you handle the sheets.
The   Paper  Texture  setting  is wrong  for the type of paper or specialty media you are using.
The  Paper  Weight  setting  is wrong  for the type of paper or specialty media you are using.
The  fuser2 is worn or defective.
Try the following:
Ensure  that  the Paper  Texture  setting  matches the paper loaded in the tray.
Change the Paper  Weight setting  to  the appropriate weight.
Replace the fuser2.
Print density is  uneven.
The  toner cartridge is defective.
Replace the toner cartridge.
Ghost images  appear on  the page.
The  Paper  Type  is set  incorrectly.
The  toner level is low.
Try the following:
Ensure  that  the Paper  Type  setting  matches the paper loaded in the tray.
Replace the toner cartridge.
Print only  appears on  one side of the page.
The  toner cartridge is not properly  installed.
Remove and  reinsert the toner cartridge.
Margins are incorrect.
The  Paper  Size  is set  incorrectly.
 
						

							Ensure  that  the Paper  Size setting  matches the paper loaded in the tray.
Print is  skewed (inappropriately  slanted).
The  guides  in the selected tray  are not in the correct position  for the paper size loaded in the tray.
The  multipurpose feeder  guides  are not in the correct position  for the paper size loaded in the feeder.
Try the following:
Move the guides  in the tray  so they rest  against the edges of the paper.
Move the multipurpose feeder  guides  so they rest  against the edges of the paper.
Printed  pages  are blank.
The  toner cartridge is empty  or defective.
Replace the toner cartridge.
Printed  pages  are solid black.
The  toner cartridge is defective.
Your  printer requires  servicing.
Try the following:
Replace the toner cartridge.
Call  for service.
Paper curls badly once it prints and  exits to the bin.
The   Paper  Texture  setting  is wrong  for the type of paper or specialty media you are using.
Ensure  that  the Paper  Texture  setting  matches the paper loaded in the tray.
1 For  more  information, see Quality Mode.
2 Call  a  service  technician to  replace the fuser.
Frequently Asked Questions (FAQ): Mac OS® Features, Issues,
and Solutions
This document provides  answers to  common questions regarding printing, the printer software,  and  how the software interacts
with the Macintosh  Operating System  (OS). Keeping your  printer software and  computer  system  up -to -date minimizes printing
issues and  ensures  the best results  from  your  printer and  Mac OS.  To keep your  printer software current, visit the Web site of
your  printer manufacturer, and  download the most recent Web package.  To keep your  Mac OS current, periodically  check  for
updates at http://www.info.apple.com/support/downloads.html
.
 
						

							Mac OS X Features
Why do some  applications not  print multiple  copies as  expected ?Some  applications  handle  the printing of multiple copies differently. Some  versions  of Microsoft Word and  Adobe
Reader treat multiple copies of a  job as a  single  copy  job with multiple pages. The  following features will not work
as expected when  printing multiple copies using  these applications.
To print  multiple copies of a  PDF  file with these features, use Apple Preview or Adobe Acrobat  Reader 5.
How  do I manage network printers? Use  MarkVision™  Professional  to  manage  your  network printers.  This application  replaces MarkVision for
Macintosh  and  is compatible with Mac OS X  or higher.
Mac OS X Known Issues and Solutions
How  do I format my document to print on custom  paper sizes?Use  the Page  Setup  dialog  to  add  a  custom paper size to  the Paper  Size menu.
For Mac  OS X version  10.4:
1.  Choose  File ®  Page  Setup.
2 .  From the Paper  Size pop -up  menu,  choose  Manage  Custom Sizes.
3 .  From the Custom Page  Sizes  pane, click   + to  create a  new custom paper size.
4 .  On  the list that  appears,  double -click  Untitled  to  rename the custom paper size.
5 .  Enter  the appropriate page  size and  margins of the custom paper size.
6 .  Click   OK to  return  to  the Page  Setup  dialog.
7 .  From the Paper  Size pop -up  menu,  choose the custom paper size you created.
8 .  Click   OK.
For Mac  OS X version  10.3:
1.  Choose  File ®  Page  Setup.
2 .  From the Settings pop -up  menu,  choose  Custom Paper  Size.
3 .  Click   New,  and  then  enter the appropriate information  about  the custom paper size.
4 .  Click   Save.
NOTE: You  must  click  Save  before  clicking OK  or switching  back  to  the Page  Attributes  pane in the
Settings pop -up  menu.
Feature Malfunction
Separator Sheets  Between Copies A  sheet may be added only  after the entire  job is printed.
Duplex/Print  on Both Sides Copies may print  on the same  sheet.
Multiple Pages  per Sheet Copies may print  on the same  sheet.
Verify  Print All copies may be verified before they are printed.