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Dell 2330d User Guide

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Page 71

6.  Turn the printer back  on.
7 .  Send the print  job to  the printer again.
General Guidelines for Selecting or Loading Print Media
Attempting  to  print  on damp,  curled,  wrinkled,  or torn paper can  cause paper jams  and  poor  print  quality.
Use  only  high-quality,  copier-grade paper for the best print  quality.
Avoid  paper with embossed lettering, perforations,  or a  texture that  is too  smooth or rough. Paper  jams  may occur.
Store paper in its  packaging  until you are ready  to  use...

Page 72

It is recommended that  you clear  the entire  paper path  when  a  paper jam  occurs.
Paper jam in the paper path
1.  Pull the paper firmly to  remove it.  If  you cannot reach  the paper because  it  is too  far into the printer, open the front
cover of the printer by pressing the button on the right  side  of the printer and  lowering  the cover.
2 .  Press  the button on the toner cartridge assembly, and  then  pull the toner cartridge up  and  out using  the handle.
3 .  Pull the paper out.
4 ....

Page 73

Paper jam not visible
Near the multipurpose feeder1.  Open the multipurpose feeder  door.
2 .  Firmly  grasp the paper, and  gently  pull it  from  the printer.
3 .  Close  the multipurpose feeder  door.
Near the paper input tray 1.  Remove the paper input tray.
2 .  Firmly  grasp the paper, and  gently  pull it  from  the printer.
3 .  Replace the paper input tray.
 

Page 74

Near the output bin  extender1.  Press  the door  release  button on the right  side  of the printer to  open the front cover.
2 .  Firmly  grasp the paper, and  gently  pull it  from  the printer.
3 .  Close  the front cover.
Near the rear exit 1.  Open the rear exit  door.
2 .  Firmly  grasp the paper, and  gently  pull it  from  the printer.
3 .  Close  the rear exit  door.
Turn the printer back  on and  send your  print  job to  the printer again.
 

Page 75

Paper Problems
Make sure  you loaded the paper correctly.
For  more  information, see Loading  Paper.
Use only  paper recommended for your  printer.
For  more  information, see Print Media  Guidelines.
Load a smaller  amount of paper when printing multiple pages.
For  more  information, see Print Media  Guidelines.
Make sure  the paper is  not  wrinkled, torn,  or damaged.
Check for a paper jam.
For  more  information, see Clearing Paper  Jams.
Printing Problems
Check the toner  level,  and  install a...

Page 76

Print is  too light.
The  Toner Darkness1 setting  is too  light.
You  are using  paper that  does  not meet the printer specifications.
The  toner cartridge is low  on toner.
The  toner cartridge is defective.
Try the following:
Select a  different Toner Darkness1 setting  before sending the job to  print.
Load paper from  a  new package.
Avoid  textured  paper with rough  finishes.
Ensure  that  the paper you load  in the trays is not damp.
Replace the toner cartridge.
Print is  too dark, or the...

Page 77

Try the following:
Replace the toner cartridge.
Replace the fuser2.
Streaked vertical lines appear on  the page.
Toner is smeared  before fusing to  the paper.
The  toner cartridge is defective.
Try the following:
If  the paper is stiff,  try feeding  from  another tray  or the multipurpose feeder.
Replace the toner cartridge.
The page contains print  irregularities.
Paper  has  absorbed moisture  due  to  high humidity.
You  are using  paper that  does  not meet the printer specifications.
The  fuser2...

Page 78

Toner is in the paper path.
Try the following:
Replace the toner cartridge.
Replace the fuser2.
Call  for service.
Toner  rubs off the paper easily when you handle the sheets.
The   Paper  Texture  setting  is wrong  for the type of paper or specialty media you are using.
The  Paper  Weight  setting  is wrong  for the type of paper or specialty media you are using.
The  fuser2 is worn or defective.
Try the following:
Ensure  that  the Paper  Texture  setting  matches the paper loaded in the tray.
Change...

Page 79

Ensure  that  the Paper  Size setting  matches the paper loaded in the tray.
Print is  skewed (inappropriately  slanted).
The  guides  in the selected tray  are not in the correct position  for the paper size loaded in the tray.
The  multipurpose feeder  guides  are not in the correct position  for the paper size loaded in the feeder.
Try the following:
Move the guides  in the tray  so they rest  against the edges of the paper.
Move the multipurpose feeder  guides  so they rest  against the edges of the...

Page 80

Mac OS X Features
Why do some  applications not  print multiple  copies as  expected ?Some  applications  handle  the printing of multiple copies differently. Some  versions  of Microsoft Word and  Adobe
Reader treat multiple copies of a  job as a  single  copy  job with multiple pages. The  following features will not work
as expected when  printing multiple copies using  these applications.
To print  multiple copies of a  PDF  file with these features, use Apple Preview or Adobe Acrobat  Reader 5.
How...
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