Dell 1320 C Manual

Regi jam  
 
Exit Jam  
 
Multi - feed jam  
  No. Use the dry paper.  
Is the problem recovered?  
Yes. The task is complete.  
No. Flex print media before loading it.  
Is the problem recovered?  
Yes. The task is complete.  
No. Wipe the separator rollers in the tray with a cloth that 
slightly dampened with water.  
Is the problem recovered?  
Yes. The task is complete.  
No. Replace the toner cartridge.  
Is the problem recovered?  
Yes. The task is complete.  
No. Contact Dell.  
Ensure the PHD...

Creased/stained paper  
 
   
  Is the problem recovered?  
Yes. The task is complete.  
No. Replace the separator roller. See  Replacing Separator 
Roller .  
Is the problem recovered?  
Yes. The task is complete.  
No. Replace the toner cartridge.  
Verify that the correct print media is being used.  
1.   See  Print Media Sizes and Support .    
If you use paper that Dell does not recommend, use the 
standard paper.  
Is the problem recovered?  
Yes. Use the other type of paper because your printer...

Other Problems  
 
Contacting Service  
   
When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the display.  
   
You need to know your printer model type and serial number. See the label on the back of the printer near the controller card for this information.  
   
back to contents page  Cannot print from Tray 1 because the Covers paper is 
curled.  
Load the Covers paper into the single sheet feeder.  
Problem   Action  
   
Condensation...

back to contents page  
Maintaining Your Printer   
Periodically, your printer requires you to complete certain tasks to maintain optimum print quality. If several people are using the printer, you may want to 
designate a key operator to maintain your printer. Refer printing problems and maintenance tasks to this key operator.  
   Determining the Status of Supplies  
   Conserving Supplies  
   Ordering Supplies  
   Storing Print Media  
   Storing Consumables  
   Replacing Toner Cartridges...

number appears. Type your Dell printer Service  Tag number in the field provided.  
Your Service Tag number is located inside the side cover of your printer.    
 
b.   Select a URL from the  Select Reorder URL  list.  
 
c.   Click  Visit Dell printer supplies ordering web site .  
 
4. If ordering by phone, call the number that appears under the  By Telephone  heading.  
 
Storing Print Media  
   
To avoid potential paper feeding problems and uneven print quality, there are several things you can do....

   
2. Push the latch(es) backwards to pop open the toner cartridge(s) that you want to replace.  
 
 
   
3. Pull the cartridge holder until it clicks, and then pull out the toner cartridge.  
 
 
   
Installing a New Toner Cartridge  
1. Ensure that the color of the new toner cartridge matches that on the handle before replacing it. Shake the toner cartridge five or six times to distribute 
the toner evenly.  
 
 
   
2. Insert the toner cartridge into the associated cartridge holder, and slide the...

   
3. Close the side cover.  
 
 
   
Replacing the PHD (Print Head Device) Unit  
1. Ensure that the printer is turned off.  
 
2. Press the button (right side) and open the front cover.  
 
 
   
3. Turn the four PHD lock levers counterclockwise.  
 
 
   
4. Pull the PHD unit out of the printer.  
 
   

   
Installing the PHD Unit  
1. Open the PHD packaging.  
 
 
   
2. Pull out the PHD unit from the packaging.  
 
 
   
3. Completely remove the eight yellow ribbons from the PHD unit.  
 
 
   
4. Remove the rear protective cover from the PHD unit.  
 
   

   
5. Insert the PHD unit until it is seated properly and turn the four PHD lock levers clockwise to lock the PHD unit.  
 
 
   
6. Carefully remove the front protective cover from the PHD unit.  
 
 
   
7. Close the front cover.  
 
 
   
Replacing the Fuser  
  CAUTION:  A CAUTION indicates a potential for property damage, personal injury, or death.  
  CAUTION:  To prevent electric shock, always turn off the printer and disconnect the power cable from the  grounded outlet before performing...

   
Dell fuser is available only through Dell. To order by phone, see  "Contacting Dell™" on page 215 .  
   
Dell recommends Dell fuser for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not 
supplied by Dell.  
Removing the Used Fuser  
1. Turn off the printer and wait for 30 minutes for the fuser to cool down before removal.  
 
2. Push the button (right side) and open the front cover.  
 
 
   
3. Press the button on the...