Creative 2 Owners Manual

							10:5
Files & Folders
6
9
8
/RDGDÀOH

will be loaded to the appropriate window.
If you want to open several designs at one time, 
click on the ones you want to open. Long touch 
on the last one. All the designs will open in 
Embroidery edit.
Open a folder
To open a folder in Files & Folders, long touch the 
folder. The contents of the folder will be displayed 
in the center window. 
Move up one IROGHUOHYHO
Use the move up one folder level icon to step up 
through the levels of folders. You can step up all the 
way to the root level. In the center window you will 

step.
Folder structure

a drop down window that shows the folder levels 
down to the current folder. Work your way back 
through the levels by touching a folder at another 
level.
Also use this icon to switch between external 
devices such as your computer or USB embroidery 
stick. 
						

							10:6Files & Folders
18192021
22
23
2UJDQL]H
Create a QHZIROGHU
Touch the create new folder icon (18) to create a 
new folder. A pop-up opens where you can enter a 
name for your folder.
5HQDPHDÀOHRUIROGHU
Select the folder you want to rename, then touch 
this icon to a open a pop-up where you can enter a 
QHZQDPH8VHWKLVLFRQIRUUHQDPLQJÀOHVDVZHOO
0RYHDÀOHRUIROGHU

another place.

IROGHUZKHUH\RXZDQWWRSODFHWKHÀOHRUIROGHU
7RXFKSDVWH7KHÀOHRUIROGHULVQRZVWRUHGKHUH
and is removed from the folder where it was cut 
from. 
&RS\DÀOHRUIROGHU

to another place.

IROGHUZKHUH\RXZDQWWRSODFHWKHÀOHRUIROGHU
7RXFKSDVWH7KHÀOHRUIROGHULVQRZVWRUHGKHUH

folder where you copied it from.
HOHWHDÀOHRUIROGHU

$SRSXSDVNV\RXWRFRQÀUPWKHGHOHWLRQ

deleted as well.

long touch the delete button. 
						

							10:7
Files & Folders
Common Files & Folders pop-ups
Audio preview application
You can listen to a sound when browsing Files & 

When selecting a VRXQGÀOHLQ)LOHV	)ROGHUVLW
will open in the audio preview application. Touch 
the start icon to play the sound. 
Note: You can only play PCM encoded :$9ÀOHV)RU

ZLOOQRWVXSSRUWFRPSUHVVHGVRXQGÀOHV
HOHWHÀOHRUIROGHU

						

							10:8Files & Folders
6\VWHPEXV\
:KHQWKHPDFKLQHLVORDGLQJVDYLQJPRYLQJÀOHV
or anything that takes time, an hour glass is shown. 
,QYDOLG
						

							Maintenance 
						

							11:2
B
A
D
Maintenance
&OHDQLQJWKHPDFKLQH
To keep your sewing machine operating well, clean it 
often. No lubrication (oiling) is needed.
Wipe the exterior surface of your machine with a soft 
cloth to remove any dust or lint built up.
Note: Use of cleaners or solvents on the machine can cause 
damage to the plexifront. Clean only with a soft dry cloth.
Wipe the PFAFF
® creative™ Color Touch Screen with a 
clean, soft and damp cloth. 
&OHDQLQJWKHbobbin area
 
Note: Lower the feed dogs by pressing presser foot up 
and extra lift. Turn off the machine.
Remove the presser foot and slide off the bobbin cover. 
Place the screwdriver under the needle plate as shown in 
the picture and gently turn the screwdriver to pop off the 
needle plate. Clean the feed dogs with the brush found 
with the accessories.
&OHDQLQJXQGHUWKHEREELQDUHD
Clean the area under the bobbin case after sewing several 
projects or any time you notice an accumulation of lint in 
the bobbin case area.
Remove the bobbin case holder (A) covering the front 
part of the bobbin case by lifting it up. Remove the bobbin 
case (B) by lifting it up. Clean with the brush.
Note: Use caution when cleaning around the thread 
snips knife (C).
Put the bobbin case and the bobbin case holder back in 
place.
Note: Do not blow air into the bobbin case area. The dust and 
lint will be blown into your machine.
Note: When using the INSPIRA
™ Cutwork Needles, it is 
necessary to clean the bobbin area after each embroidered 
design/project.
5HSODFLQJWKHQHHGOHSODWH
With feed dogs lowered, place the needle plate with 

needle plate down until it clicks into place. Slide on 
bobbin cover.
1RQRULJLQDOSDUWVDQGDFFHVVRULHV
The warranty does not cover any defect or damage 
caused by use of non-original accessories or parts.
C 
						

							11:3
Maintenance
3UREOHPFDXVH 5HPHG\
General problems
Bobbin alarm does not work? Clean lint from bobbin area and use only the original 
PFAFF® bobbins approved for this model.
Thread snips does not cut the thread? Remove needle plate and clean lint from bobbin area. 
Enable automatic thread snips in the Settings menu.
Fabric does not move? Make sure that machine is not set in free-motion mode. 
See chapter 4.
Wrong stitch, irregular or narrow stitch? Deactivate twin needle or stitch width safety in the 
Settings menu.
The needle breaks? Insert needle correctly as described in chapter 2.
The machine will not sew? Check that all plugs are securely plugged into the 
machine and into the wall socket. 
Push bobbin winder lever to sewing position.
The PFAFF
® creative™ Color Touch Screen displays 
the startup screen?Touch the screen to activate.
Turn off screen saver in the Settings menu.
Icons on the screen are not activated when touched? Close any pop-ups that may be blocking the screen.
Calibrate the screen. Calibrate is found in the Settings 
menu. 
The sewing and embroidery machine screen and/or 
Soft Touch Buttons do not respond to touch?The sockets and function buttons on the machine can 
be sensitive to static electricity. If the screen does not 
respond to touch, turn the machine OFF and then ON 
again. Do not touch the function buttons while turning 
on the machine. If the problem persists, contact your 
authorized PFAFF
® dealer.
Deactivate start/stop button safety in the Settings 
menu.
The machine skips stitches
Did you insert the needle properly? Insert needle correctly as described in chapter 2.
Did you insert a wrong needle? Use needle system 130/705 H.
Is the needle bent or blunt? Insert a new needle.
Did you thread the machine properly? Check how the machine is threaded.
Is the correct presser foot used? Attach correct presser foot.
Is the needle too small for the thread?  Change the needle.
Is the fabric moving up and down with the needle 
when free-motion sewing or embroidering?Attach Dynamic spring foot 6D.
If using foot 6A, reduce the presser foot height.
Needle thread breaks
Did you insert the needle properly? Insert needle correctly as described in chapter 2.
Did you insert a wrong needle? Use needle system 130/705 H.
Is the needle bent or blunt? Insert a new needle.
Did you thread the machine properly? Check how the machine is threaded.
Is the needle too small for the thread? Change the needle to the proper size for the thread.
7URXEOHVKRRWLQJ
EOHPV\RXPD\KDYHZLWK\RXUPDFKLQH
For further information please contact your local authorized PFAFF® dealer who will be happy to help you. 
						

							11:4Maintenance
Are you using poor thread with slubs or thread 
which has become dry?Change to a new higher quality thread purchased from 
an authorized PFAFF® dealer.
Is a correct spool cap used? Attach a spool cap of the right size for the actual thread 
spool.
Is the best spool pin position used? Try a different spool pin position (vertical or 
horizontal).
Is the needle plate hole damaged? Change the needle plate.
Bobbin thread breaks
Did you insert the bobbin properly? Check the bobbin thread.
Is the needle plate hole damaged? Change the needle plate.
Is the bobbin area full of lint? Clean lint from bobbin area and use only the original 
PFAFF
® bobbins approved for this model.
Is the bobbin wound correctly? Wind a new bobbin.
The seam has uneven stitches
Is the thread tension/thread metering correct? Check needle thread tension/thread metering and the 
threading.
Are you using too thick or slubbed thread? Change the thread.
Is the bobbin thread evenly wound? Check bobbin winding.
Is a correct needle used? Insert a proper needle correctly as described in chapter 
2.
7KHPDFKLQHGRHVQRWIHHGRUIHHGVLUUHJXODUO\
Did you thread the machine properly? Check how the machine is threaded.
Has sewing lint collected between the feed dogs? Remove the needle plate and clean the feed dogs with 
a brush.
7KUHDGORRSVDUHIRUPLQJRQWKHXQGHUVLGHRIWKHHPEURLGHU\GHVLJQ
Has the embroidery built up too much to move 
freely under the presser foot?Attach Dynamic spring foot 6D.
If using foot 6A, increase the presser foot height in the 
Settings menu in small steps until problem is solved.
7KHHPEURLGHU\GHVLJQLVGLVWRUWHG
Is the fabric hooped properly? The fabric must be tightly hooped.
Is the inner embroidery hoop completely inserted in 
the outer embroidery hoop?Hoop the fabric in such a way that the inner hoop 
always exactly matches the outer hoop.
7KHHPEURLGHU\GHVLJQKDVSXFNHUHG
LG\RXVWDELOL]H\RXUIDEULFVXIÀFLHQWO\Ensure you use the proper stabilizer for your technique 
or fabric type.
The machine will not embroider
Is the embroidery unit attached? Make sure that the embroidery unit is properly 
attached into the socket.
Is the wrong hoop attached? Slide on the correct hoop.
+DYH\RXUVHZLQJPDFKLQHVHUYLFHGUHJXODUO\E\\RXUORFDODXWKRUL]HG3)$))® dealer!
If you have followed this troubleshooting information and still have problems, take your sewing machine 
OSWRWHVWVHZZLWK\RXUWKUHDGRQDVFUDSRI
your sewing fabric and bring it to your dealer. A sewing sample will often give much better information 
than words.   
						

							Index
11:5
Index
1/4” quilting foot with IDT™ system ........................... 1:11
3-dimensional view .................................................. 8:10, 9:6
A
Accessories ....................................................................... 1:10
Accessory tray ............................................................ 1:9, 2:3
Action indicator ............................................................... 2:14
ActivStitch
™ Technology ................................... 3:12, 4:7, 9:5
Add a letter into a text .................................................... 8:25
Add a stitch or stitch point .............................................. 6:3
Adjust Custom LED lights ............................................. 3:14
Adjustments ....................................................................... 8:6
Adjust stitches ................................................................. 8:20
Adjust text and stitches .................................................... 5:3
Adjust thread metering .................................................... 4:7
Adjust thread tension ....................................................... 4:7
Alert light ......................................................................... 3:14
Allow lower needle position ......................................... 9:10
Alphabets ......................................................................... 1:22
Appliqué, create .............................................................. 8:15
Attaching the Dynamic spring foot 6D ........................ 2:11
Attaching the Dynamic spring foot for embroidery .... 7:4
Attaching the Sensormatic buttonhole foot................. 4:16
Attach presser foot .......................................................... 2:11
Audio preview application ............................................ 10:7
Audio repeat .................................................................... 3:15
Automatic presser foot lift ............................................. 3:11
Automatic thread snips .................................................. 3:10
AutoSave current state ................................................... 3:11
Auxiliary spool pin ........................................................... 1:9
Available memory .................................................. 10:3, 10:7
B
Background color ..................................................... 8:10, 9:6
Background fabric .................................................... 8:10, 9:6
Balance ................................................................................ 4:5
Basting ................................................................................ 9:4
Blindhem foot with IDT
™ system 3 ............................... 1:11
Blindhem stitch ................................................................ 4:15
Elastic blindhem stitch ........................................................ 4:15
Bobbin area, cleaning ...................................................... 11:2
Bobbin cover ...................................................................... 1:8
Bobbin, insert ..................................................................... 2:8
Bobbin position .................................................................. 9:7
Bobbins ............................................................................. 1:10
Bobbin spindle ................................................................... 1:9
Bobbin thread cutter ......................................................... 1:9
Bobbin thread guide ......................................................... 2:5
Bobbin thread guides ........................................................ 1:9
Bobbin thread low ........................................................... 4:23
Bobbin winder lever ......................................................... 1:9Bobbin winder thread guide ........................................... 1:9
Bobbin winding ................................................................. 2:7
Bobbin winder thread guide ................................................ 2:7
Winding while embroidering or sewing ............................ 2:8
Winding while threaded ....................................................... 2:7
Browse Files & Folders ................................................... 10:3
Brush ................................................................................. 1:10
Built-in designs ......................................................... 7:3, 10:4
Built-in machine designs .................................................. 8:3
Built-in mini designs ......................................................... 8:3
Built-in quilt designs ........................................................ 8:3
Buttonhole, corded .......................................................... 4:17
Buttonhole, manual......................................................... 4:17
Buttonholes ...................................................................... 4:16
Buttonhole slit length ....................................................... 4:6
Button ruler ........................................................................ 1:8
Buttons .............................................................................. 2:14
Immediate tie-off.................................................................. 2:15
Needle up/down ................................................................. 2:15
Presser foot down and pivot toggle .................................. 2:14
Presser foot up and extra lift toggle .................................. 2:14
Reverse button...................................................................... 2:14
Start/stop .............................................................................. 2:14
Stitch restart .......................................................................... 2:15
Thread snips ......................................................................... 2:14
Button sewing .................................................................. 4:18
Button stitch repetition ..................................................... 4:6
C
Calibrate screen ............................................................... 3:14
Cancel.................................................................................. 3:3
Carrying case ..................................................................... 2:2
CD-drive .................................................................. 2:12,  10:4
Center position .................................................................. 9:7
Change font ...................................................................... 8:26
Changing the needle ....................................................... 2:10
Changing the presser foot .............................................. 2:11
Cleaning the machine ..................................................... 11:2
Color block sort ................................................................. 9:5
Color list ............................................................................. 9:3
Color merge ....................................................................... 9:6
Color Touch Screen ........................................................... 1:8
Complimentary software (PC) ...................................... 2:13
Computer ......................................................................... 10:4
Connect the embroidery unit .......................................... 7:3
Connect to and remove from USB port
 ........................... 2:12
Connect to the power supply .......................................... 2:2
&RQWUROSRLQWGHÀQLWLRQ ................................................ 8:13
Control points, select ...................................................... 8:13
&RS\DÀOHRUIROGHU ........................................................ 10:6
Corded buttonhole .......................................................... 4:17
Corner icons ....................................................................... 9:9
Crazy quilt stitching ....................................................... 4:20
Create a new folder ......................................................... 10:6 
						

							Index11:6
Create appliqué ............................................................... 8:15
Create a sequence .............................................................. 5:3
creative sensation
™ pro II Embroidery collection ...... 1:10
Crosshair .............................................................. 9:3, 9:8, 9:9
Current color block ........................................................... 9:4
Current position ................................................................ 9:7
Current stitch ..................................................................... 9:4
Cursor ................................................... 5:3, 5:4, 5:5, 6:8, 8:25
Custom LED lights ............................................................ 2:3
Cut jump stitches............................................................. 3:10
Cut position ........................................................................ 9:7
Cutwork needles .................................................... 1:10, 9:12
D
Darning ............................................................................. 4:18
Decorative stitches .......................................................... 1:16
Delete .................................................................................. 8:6
HOHWHDÀOHRUIROGHU ...................................................... 10:6
Delete a letter ................................................................... 8:25
Delete a stitch or letter ...................................................... 5:3
Delete/Duplicate last object .......................................... 8:12
Delete selected stitch point .............................................. 6:4
Denim needle ................................................................... 2:10
Design adjustments
Delete ....................................................................................... 8:6
Duplicate ................................................................................. 8:6
Group ....................................................................................... 8:6
Mirroring ................................................................................. 8:7
Move design into hoop ......................................................... 8:7
Redo ......................................................................................... 8:7
Undo ........................................................................................ 8:7
Design angle, select ......................................................... 8:14
Design, load ....................................................................... 8:3
Designs, built-in ................................................................ 7:3
Design, select ..................................................................... 3:6
Directional stitches ............................................................ 5:5
Double ribbon stitches ........................................... 1:22, 4:23
Duplicate ............................................................................ 8:6
Duplicate a stitch or letter ................................................ 5:4
Duplicate selected stitch point ........................................ 6:4
Dynamic spring foot 6D .......................................... 1:11, 4:8
Attach .................................................................................... 2:11
Dynamic spring foot 6D for embroidery .............. 3:13, 7:4
Dynamic spring foot free-motion ................................... 4:8
E
Edge guide ....................................................................... 1:10
Electronic knee-lift ............................................................ 2:3
Embroidery arm ......................................................... 1:9, 7:2
Embroidery collection ............................................. 1:10, 7:3
Embroidery edit ....................................................... 8:2–8:28
Embroidery edit pop-ups ............................................... 8:27
Embroidery fonts ....................................................... 3:5, 8:3
Embroidery foot 6A ........................................................ 1:11Embroidery hoop connection assembly ................. 1:9, 7:2
Embroidery hoop overview ............................................. 7:2
Embroidery information .................................................. 9:4
Embroidery needle .......................................................... 2:10
Embroidery stitch editor ................................................ 8:20
Embroidery stitch-out ............................................. 9:2–9:14
Embroidery stitch-out pop-ups ..................................... 9:12
Embroidery text editor ................................................... 8:25
Embroidery time ............................................................... 9:4
Embroidery unit accessory tray ...................................... 7:2
Embroidery unit, connect ................................................ 7:3
Embroidery unit connection socket ................................ 1:9
Embroidery unit overview ....................................... 1:9, 7:2
Embroidery unit release button ............................... 1:9, 7:2
Embroidery unit, remove ................................................. 7:4
Embroidery unit socket ............................................. 1:9, 7:2
Enter number of designs ................................................ 8:12
External device ................................................................ 10:4
F
Fancy stitch foot 2A ........................................................ 1:11
Fancy stitch foot with IDT
™ system 1A ........................ 1:10
Feed dogs, options .......................................................... 3:11
Felt pad ...................................................................... 1:10, 2:4
File formats ...................................................................... 10:3
File name ............................................................................ 8:9
Files & Folders ........................................................ 10:2–10:8
Files & Folders, browse .................................................. 10:3
Files & Folders pop-ups ................................................. 10:7
Folder level ....................................................................... 10:5
Folder structure ............................................................... 10:5
Font, load ............................................................................ 8:3
Font, select .......................................................................... 3:5
Foot control ........................................................ 1:10, 2:2, 4:3
Four direction sewing ..................................................... 4:21
Free arm ....................................................................... 1:8, 2:3
Free-motion options .......................................................... 4:8
Free-motion stippling ..................................................... 4:20
Full screen .......................................................................... 9:6
G
Go to stitch ......................................................................... 9:4
Grid ................................................................................... 8:10
Group .................................................................................. 8:6
Gütermann Sulky .............................................................. 3:9
H
Handle ................................................................................ 1:9
Handlook quilting ........................................................... 4:19
Handwheel ......................................................................... 1:8
Hems in heavy fabric ...................................................... 4:14
Hoop clips ........................................................................ 1:10