Home > Compaq > Notebook > Compaq presario 1400 series User Manual

Compaq presario 1400 series User Manual

Here you can view all the pages of manual Compaq presario 1400 series User Manual. The Compaq manuals for Notebook are available online for free. You can easily download all the documents as PDF.

Page 41

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIESTROUBLESHOOTING 1
Presario 1400 Series
Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, 
XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356
Troubleshooting
This section provides information for troubleshooting Compaq Presario 1400 Series Portable 
Notebooks. To isolate problems while troubleshooting the Notebook, refer to the following 
procedures:
1.Preliminary Steps
.
2.Power-On Self-Test (POST
).
3....

Page 42

2 TROUBLESHOOTINGPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIES
Presario 1400 Series
Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, 
XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356
Preliminary Steps
Before running the Power-On Self-Test (POST), complete the following steps:
1. If a Power-on password has been established, type the password and press the Enter key. If 
the password is unknown, clear the password (See Clearing the Power-On...

Page 43

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIESTROUBLESHOOTING 3
Presario 1400 Series
Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, 
XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356
Clearing the Power-On Password
Ä
ÄÄ Ä
CAUTION: Clearing the Power-on password also removes all of the Notebook’s setup 
attributes that are programmed in the CMOS.
If the password is unknown, clear the password by following these steps:
1. Turn off the Notebook.
2....

Page 44

4 TROUBLESHOOTINGPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIES
Presario 1400 Series
Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, 
XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356
Power-On Self-Test (POST)
To run POST, complete the following action:
Turn off the Notebook, then turn it on again. As soon as the Compaq logo appears, press ESC to 
clear the logo and display the POST messages as they occur.
If the Notebook does not beep, POST has...

Page 45

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIESTROUBLESHOOTING 5
Presario 1400 Series
Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, 
XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356
XX000YZZ 201—Memory Error
Probable CauseRecommended Action
Keyboard failure.1. Ensure that no keys are pressed 
during POST.
2. Reconnect the keyboard with the 
Notebook off.
3. Replace the keyboard.
304—Keyboard or System Unit Error
Probable CauseRecommended...

Page 46

6 TROUBLESHOOTINGPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIES
Presario 1400 Series
Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, 
XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356
Compaq Diagnostics
Compaq Diagnostics are installed on the hard drive of the Notebook. Run the Diagnostic utilities 
when viewing or testing system information or if devices have been installed or connected. If 
Compaq Diagnostics are performed from a diskette,...

Page 47

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIESTROUBLESHOOTING 7
Presario 1400 Series
Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, 
XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356
Computer Checkup (TEST)
Computer Checkup (TEST) determines whether the various Notebook components and devices are 
recognized by the system and functioning properly. Information generated by Computer Checkup 
can be displayed, printed, or saved.
Follow this...

Page 48

8 TROUBLESHOOTINGPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIES
Presario 1400 Series
Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, 
XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356
View System Information (INSPECT)
The View System Information (INSPECT) utility provides information about the Notebook and 
devices installed or connected to it. Display, print, or save the information. 
Follow these steps to run View System Information (INSPECT)...

Page 49

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIESTROUBLESHOOTING 9
Presario 1400 Series
Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, 
XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356
Diagnostic Error Codes
Diagnostic error codes are displayed if the system recognizes a problem while running the Compaq 
Diagnostic program. These error codes help to identify possibly defective subassemblies.
The following tables list error codes, a description of...

Page 50

10 TROUBLESHOOTINGPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIES
Presario 1400 Series
Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, 
XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356
Memory, Keyboard, and Parallel Printer Test Error Codes
Memory Test Error Codes
Error CodeDescriptionRecommended Action
200-xx Memory machine ID test failed.1. Flash the system ROM and retest.
2. Replace the system board and 
retest.
202-xxMemory system ROM...
Start reading Compaq presario 1400 series User Manual

Related Manuals for Compaq presario 1400 series User Manual

All Compaq manuals