compaq notebook evo n150 series User Manual
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2–14Maintenance and Service Guide
Troubleshooting
2.11 No OS Loading from Hard Drive, Part 2
Continued from
Section 2.10,
No OS Loading
from Hard Drive,
Part 1
Reseat
hard drive.
Done CD or
diskette in
drive?1. Replace hard
drive.
2. Replace system
board.
Go to
Section 2.13,
No OS Loading
from Diskette
Drive.
Load OS using
Restore CD if
applicable. Format hard drive
and bring to a
bootable C:\
prompt.Create partition,
then format hard
drive to bootable
C:\ prompt.
Boot
from diskette
drive? Remove...](http://img.usermanuals.tech/thumb/1258/38937/w64_compaq-notebook-evo-n150-series-36.png "Page 37
2–14Maintenance and Service Guide
Troubleshooting
2.11 No OS Loading from Hard Drive, Part 2
Continued from
Section 2.10,
No OS Loading
from Hard Drive,
Part 1
Reseat
hard drive.
Done CD or
diskette in
drive?1. Replace hard
drive.
2. Replace system
board.
Go to
Section 2.13,
No OS Loading
from Diskette
Drive.
Load OS using
Restore CD if
applicable. Format hard drive
and bring to a
bootable C:\
prompt.Create partition,
then format hard
drive to bootable
C:\ prompt.
Boot
from diskette
drive? Remove...")
2–18Maintenance and Service Guide Troubleshooting 2.15 No Audio, Part 1 No audio. N Notebook in docking station (if applicable)?Internal audio? Audio? Done Undock Audio? Done Turn up audio internally or externally. Go to Section 2.16, No Audio, Part 2. Go to Section 2.16, No Audio, Part 2. Go to Section 2.17, Non Functioning DeviceReplace the following docking station components one at a time as applicable. Check after each change. 1. Reseat docking station audio cable. 2. Replace audio cable. 3. Replace speaker. 4. Replace docking station audio board. 5. Replace backplane board. Y Y Y Y N NN
Troubleshooting Maintenance and Service Guide2–19 2.16 No Audio, Part 2 YN Continued from Section 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? 1. Replace internal speakers. 2. Replace audio board, if applicable. 3. Replace system board. Y Y Y N N N Correct drivers for application? Connect to external speaker.Load drivers and set configuration in OS. Audio? Done Replace audio board and speaker connections in notebook, if applicable.
2–20Maintenance and Service Guide Troubleshooting 2.17 Non Functioning Device Done Any physical device? Y N Unplug the Non Functioning device from the notebook, inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. DoneFix or replace broken item. Non functioning device Reattach device. Close notebook, plug in power, and reboot. Device boots properly?Go to Section 2.9, No OS Loading. Device boots properly? Possible bad hard drive. Replace drive. Possible bad diskette drive. Replace drive. Possible bad NIC. Replace card. If integrated NIC, replace system board. YNYN
Troubleshooting Maintenance and Service Guide2–21 2.18 Non Functioning Keyboard Y N OK? Keyboard not operating properly. External device works?Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? Y N Y N DoneDone
2–22Maintenance and Service Guide Troubleshooting 2.19 Non Functioning Pointing Device Y N OK? Pointing device not operating properly. External device works?Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace internal pointing device or cable. OK? Y N Y N DoneDone
Troubleshooting Maintenance and Service Guide2–23 2.20 Network or Modem Connection Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active?Replace jack or have jack activated. Connect to non digital line. NIC/modem configured in OS?Reload drivers and reconfigure. Reseat NIC/modem if applicable.Replace NIC/modem if applicable. Replace system board.OK? OK? Done N N N N Y Y Y Y
Maintenance and Service Guide3–1 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer (Figure 3-1). Figure 3-1. Serial Number Location
3–2Maintenance and Service Guide Illustrated Parts Catalog 3.2 Computer System Major Components Figure 3-2. Computer System Major Components
Illustrated Parts Catalog Maintenance and Service Guide3–3 Ta b l e 3 - 1 Computer System Major Components Item DescriptionSpare Part Number 114.1-inch, XGA, CTFT display239029-001 Miscellaneous Plastics Kit239039-001 2a 2bLeft hinge cover Right hinge coverNot Illustrated: Computer feet PC Card doors Hard drive bezel Keyboard 3Czech Danish European French French Canadian German Hebrew Hungarian International Italian Japanese239054-221 239054-081 239054-021 239054-051 239054-121 239054-041 239054-BB1 239054-211 239054-002 239054-061 239054-291Korean Norwegian Portuguese Russian Spanish Swedish Swiss Taiwanese Tu r k i s h U.K. English U.S. English239054-AD1 239054-091 239054-131 239054-251 239054-071 239054-101 239054-111 239054-AB1 239054-141 239054-031 239054-001 Miscellaneous Hardware Kit239052-001 4a 4b 4cEMI shield TouchPad bracket Memory expansion compartment cover 5To p c o v e r239044-001 Cable Kit239041-001 6a 6b 6cDisplay lid switch board Microphone Modem connector/cable
3–4Maintenance and Service Guide Illustrated Parts Catalog Computer System Major Components (continued)