Compaq IPAQ H3800 Series Reference Guide

Expansion Cards
Reference Guide6–5
Remove the modem card
1. Close all applications using the modem card.
2. Push the eject button.
3. Pull the modem card from the expansion pack and cable.
Find information about modem cards
You can locate information about modem cards at:
www.compaq.com/products/handhelds/pocketpc/pccardlist.shtml
Use Optional CompactFlash Card
You can use an optional CompactFlash (CF) card to:

Create a LAN connection with a CompactFlash LAN card. 
Your PC must be configured for a...

6–6Reference Guide
Expansion Cards
Install the CF card
Ä
CAUTION: We recommend that you connect your iPAQ Pocket PC 
to the AC adapter when installing the expansion pack. 
1. Install the CompactFlash (CF) Card Expansion Pack.
2. Insert a CF card into the CF Card Expansion Pack. Push 
the connection edge of the card firmly into the expansion 
pack slot. 
Remove the CF card
1. Close all applications using the CompactFlash (CF) card.
2. Pull the CF card from the expansion pack.
Find information
You can...

Expansion Cards
Reference Guide6–7
Install the SD card
1. Locate the Secure Digital (SD) slot on your iPAQ Pocket PC.
2. Insert the SD memory card into the external SD slot.
3. Push the connection edge of the card firmly into the external 
slot until it clicks into place or is flush with the top of the slot.
Remove the SD card
1. Close all applications and files using the Secure Digital (SD) 
memory card.
2. Push down on the SD memory card.
3. Pull the SD memory card from the slot.
Find information
You...

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Reference Guide7–1
7
Troubleshooting
Use the following suggestions to troubleshoot problems with 
Compaq iPAQ H3800 Pocket PC.
The symptom 
or situation 
is... A possible remedy is...
I cannot see 
anything on the 
screen.

Make sure the screen is on.

Make sure the iPAQ Pocket PC is connected to the AC 
adapter and the universal cradle.
I cannot keep 
my battery 
charged.

Always keep the iPAQ Pocket PC connected to a 
universal cradle or AC adapter when you are not 
using it.

In the backlight settings...

7–2Reference Guide
Troubleshooting
I want to travel 
with my iPAQ 
Pocket PC.

Back up your information.

Take a copy of your backup with you on a 
CompactFlash memory card.

Disconnect all external devices.

Take the AC adapter with you.

Keep your iPAQ Pocket PC in a protective case and 
take it with your carry-on luggage.
I want to travel 
internationally 
with my iPAQ 
Pocket PC.

Follow the instructions in “I want to travel with my iPAQ 
Pocket PC.”

Make sure you have the modem, cable, and plug...

Troubleshooting
Reference Guide7–3 I try to open the 
Inbox, but 
receive an error 
or the 
application 
hangs.Limit the number of e-mail services you create.
I get an error 
when I try to 
record a note in 
Calendar or in 
Tasks.Try using a more compressed recording format in Calendar 
or Tasks (e.g., 8,000 Hz, Mono (.7 KB/s) is the most 
compressed format available).
I want to see 
the current 
date.

From the Start menu, tap Calendar.

Ta p  t h e  Go-to-Today icon to see today’s date.
I cannot see...

7–4Reference Guide
Troubleshooting
I created 
annotations in 
my eBook and 
cannot figure 
out how to 
delete them.

Navigate to the page that contains the annotation.

Tap and hold the bookmark, note, or drawing icon or 
the highlighted text.

Ta p  Delete from the pop-up menu.
I cannot 
discover 
another device.

Try to move closer to the device.

Make sure the radio is turned on.

Make sure you have not limited your ability to see 
devices.
I can see other 
devices, but I 
cannot connect 
or exchange...

Troubleshooting
Reference Guide7–5 When I 
exchange 
business cards, 
I do not receive 
the device’s 
data.Make sure you have the right to retrieve that information 
from the other computer.
I cannot find my 
device I saved 
to a group.See if they have expired due to inactivity.
My device is 
always asking 
me for a 
password.Check your passkey settings.
I cannot find 
files sent to me 
by another 
device.Check your shared directory.
I cannot delete 
the “All 
Devices” group.This action cannot be...

7–6Reference Guide
Troubleshooting
I cannot 
establish a 
connection.

Make sure your card is properly inserted into the 
memory slot on your expansion pack.

Follow the manufacturer’s instructions to install the 
driver.
My iPAQ 
Pocket PC 
cannot 
recognize my 
card.Perform a soft reset of your iPAQ Pocket PC by inserting the 
stylus into the unit reset switch at the bottom of your iPAQ 
Pocket PC, then pressing the switch for one second. The symptom 
or situation 
is... A possible remedy is......